Family Counseling Services
Family & Children's Counseling Services is a private non-profit founded in 1970 that delivers integrated outpatient behavioral health, substance use disorder treatment, and prevention services to children, teens, adults, and families across four New York counties through clinics, school-based programs, and telehealth.
- Company typePrivate
- Founded1970
- HeadquartersCortland, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Family Counseling Services does
Family & Children's Counseling Services, operating as Family Counseling Services (familycs.org), is a private non-profit behavioral health organization founded in 1970 and headquartered in Cortland, New York. The organization delivers integrated outpatient behavioral health care and prevention services to children, teens, adults, and families across four New York counties — Broome, Cortland, Madison, and Tioga — through offices in Cortland, Binghamton, Oneida, and Owego, supplemented by embedded school-based counseling programs and telehealth. Its service portfolio spans mental health counseling, school-based counseling, substance use disorder treatment (including Medication-Assisted Treatment, Narcan training and distribution, and rapid opioid recovery), prevention programs (Teen Intervene, Parenting Wisely Online, Positive Parenting, Girl's Circle), LGBTQ support, peer services, targeted case management, psychiatric rehabilitation, the CHAMP children's program, and the Journey Project.
In September 2025, the organization achieved Certified Community Behavioral Health Clinic (CCBHC) designation from SAMHSA, enabling a "No Wrong Door" integrated care model with access to enhanced federal Medicaid demonstration reimbursement. In December 2025, the South Central Behavioral Health Network (affiliated with Family & Children's Counseling Services) merged with Integrity Partners for Behavioral Health IPA to consolidate regional behavioral health capacity. Revenue is generated through healthcare service billing (insurance, Medicaid, and other payers) combined with donations and grants; specific pricing is not publicly disclosed. The organization employs 101-250 staff under CEO Lisa Hoeschele and maintains a community-led go-to-market approach driven by referrals from healthcare providers, schools, community organizations, and self-referrals, supported by organic social media presence. No proprietary technology platforms or AI/ML capabilities are disclosed in available source materials.
Family Counseling Services firmographics
Firmographics- Name
- Family Counseling Services
- Legal name
- Family & Children's Counseling Services
- Website
- https://fcscortland.org
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Family & Children's Counseling Services is a private non-profit founded in 1970 that delivers integrated outpatient behavioral health, substance use disorder treatment, and prevention services to children, teens, adults, and families across four New York counties through clinics, school-based programs, and telehealth.
- Ownership category
- akta.pro rank
Family Counseling Services industry classification
Industry- Product category
- Outpatient Behavioral Health Services
- NAICS
- Other Individual and Family Services (624190), Child and Youth Services (62411), Child and Youth Services (624110)
- SIC
- Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)
- akta.pro primary industry
- Family & Parenting Support Services (BPAGAEAC)
- akta.pro secondary industries
- School Counseling Services (Individual & Group) (EDAKAMAB), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Resource Centers & Wraparound Support Services (EDACALAH)
Keywords
Where Family Counseling Services is headquartered
LocationHeadquarters
- HQ city
- Cortland
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Family Counseling Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Healthcare Services Revenue: Revenue generated from providing outpatient behavioral health services, mental health counseling, substance use disorder treatment, and prevention services. Services are billed through insurance, Medicaid, and other healthcare payers.
- Donations and Grants: Non-profit funding from charitable donations and government or private grants supporting community behavioral health programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Outpatient behavioral health services - pricing not publicly disclosed |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Family Counseling Services product offering
Product offeringCore offering
Family Counseling Services provides affordable outpatient behavioral health care and prevention services for children, teens, adults, and families across central New York. Core services include individual and family mental health counseling, school-based counseling, substance use disorder treatment (including medication-assisted treatment), telehealth, peer support, psychiatric rehabilitation, LGBTQ services, and community prevention programs. Care is delivered through four regional outpatient clinics, school-embedded counseling, and telehealth under a Certified Community Behavioral Health Clinic (CCBHC) model.
Product overview
Family & Children's Counseling Services is a private, non-profit organization offering a comprehensive portfolio of integrated behavioral health services for children, teens, and adults. The organization operates a multi-service model centered around Mental Health Services (including Mental Health Counseling, School Based Counseling, Telehealth Services, and The Journey Project), Substance Use Disorders Services (SUD Counseling with MAT, Narcan Training, Rapid Opioid Assistance in Recovery), and Prevention Services (Teen Intervene, Parenting Wisely Online, Positive Parenting, Girl's Circle). Additional programs include LGBTQ Center, Peer Services, Targeted Case Management, Psychiatric Rehab Services, and CHAMP. Services are delivered across multiple counties (Broome, Cortland, Madison, Tioga) through outpatient clinics, school-based programs, and telehealth, unified under a Certified Community Behavioral Health Clinic (CCBHC) model providing "No Wrong Door" access to comprehensive care.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Counseling Individual and family counseling services addressing emotional and psychological health concerns for youth, adults, and families.
- School Based Counseling
Companies that use Family Counseling Services
Customer profileSegments3 records
Ideal customer profiles3 records
Family Counseling Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Family Counseling Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- South Central Behavioral Health NetworkcoreSouth Central Behavioral Health Network and Integrity Partners for Behavioral Health IPA announced a merger effective December 2025 to unite two behavioral health organizations, expanding service capabilities and geographic coverage in the region.
- Integrity Partners for Behavioral Health IPAcorePartner in merger with South Central Behavioral Health Network, creating a combined behavioral health organization with enhanced capacity for integrated care delivery.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Family Counseling Services competitors and assessment
Company assessmentDirect peers
- Astor Services for Children & Families: New York nonprofit providing children's mental health, residential, and community-based services statewide. Comparable in mission, child-and-family services focus, and Medicaid-funded delivery model.
- SCO Family of Services: Long Island-based nonprofit providing behavioral health, education, and family support services. Comparable nonprofit integrated behavioral health and human services model serving New York counties.
- Family & Children's Association: Long Island, NY nonprofit offering behavioral health, substance use, and family support services. Comparable nonprofit provider with similar service mix and sliding-scale / insurance billing model.
- Helio Health: Upstate New York community behavioral health nonprofit providing outpatient mental health and substance use treatment across multiple counties. Closely comparable regional nonprofit competitor with similar Medicaid-funded service mix and school/community partnerships.
- Berkshire Farm Center & Services for Youth: Upstate New York nonprofit serving youth and families through residential, community-based, and behavioral health programs. Comparable in youth/family focus and rural upstate New York service geography.
- Cayuga Centers: Upstate New York nonprofit serving children and families through residential, community, and behavioral health programs. Comparable nonprofit provider with overlapping youth and family services across upstate counties.
- Northern Rivers Family of Services: Albany, NY-based nonprofit (formerly Northeast Parent & Child Society) delivering behavioral health, child welfare, and family services. Comparable nonprofit integrated services organization with upstate New York footprint.
- Hillside Family of Agencies: Rochester, NY-based nonprofit delivering mental health, child welfare, and family support services across upstate New York. Comparable nonprofit integrated behavioral health and family services model with similar county-level footprint.
- Liberty Resources Behavioral Health: Syracuse, NY-based nonprofit providing outpatient behavioral health, mental health, and substance use treatment in upstate New York. Comparable regional nonprofit outpatient mental health competitor.
Broad incumbents
- Jewish Board of Family and Children's Services: Large New York nonprofit providing behavioral health, mental health, and family services across the city and region. Same nonprofit family/behavioral health delivery model at much larger scale and broader geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Family Counseling Services social profiles
Digital presenceFamily Counseling Services compliance and trust
Trust signalCompliance1 record
Family Counseling Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Counseling Services leadership team
Management profileNumber of profiles
Profiles1 record
Family Counseling Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Counseling Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Counseling Services
What does Family Counseling Services do?
Family Counseling Services provides affordable outpatient behavioral health care and prevention services for children, teens, adults, and families across central New York. Core services include individual and family mental health counseling, school-based counseling, substance use disorder treatment (including medication-assisted treatment), telehealth, peer support, psychiatric rehabilitation, LGBTQ services, and community prevention programs. Care is delivered through four regional outpatient clinics, school-embedded counseling, and telehealth under a Certified Community Behavioral Health Clinic (CCBHC) model.
Is Family Counseling Services a public or private company?
Family Counseling Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Family Counseling Services founded?
Family Counseling Services was founded in 1970. It employs 101 to 250 people.
Where is Family Counseling Services based?
Family Counseling Services is headquartered in Cortland, United States, in the North America region.
How does Family Counseling Services make money?
Two revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are donations and Grants.
Who are Family Counseling Services's main competitors?
Direct peers on record are Astor Services for Children & Families, SCO Family of Services, Family & Children's Association, Helio Health, Berkshire Farm Center & Services for Youth, Cayuga Centers, Northern Rivers Family of Services, Hillside Family of Agencies and Liberty Resources Behavioral Health. Jewish Board of Family and Children's Services is listed as a broad incumbent.
Does Family Counseling Services have an API?
No public API is recorded for Family Counseling Services.
What industry is Family Counseling Services in?
Family Counseling Services's product category is Outpatient Behavioral Health Services. Its primary akta.pro industry code is BPAGAEAC, Family & Parenting Support Services, with a secondary code of EDAKAMAB, School Counseling Services (Individual & Group). Its NAICS code is 624190 and its SIC code is 8300.