AWO Duisburg

What AWO Duisburg does

AWO-Duisburg e.V. is a non-profit welfare association (eingetragener Verein) founded in 1919 and headquartered at Pulverweg 12, 47051 Duisburg, Germany. It is the Duisburg chapter of the national Arbeiterwohlfahrt (AWO) federation and operates five service pillars: senior housing/care (Senioren, Wohnen & Pflege), children/youth/family services (Kinder, Jugend & Familie), migration/integration, general social counseling (Beratung & Hilfe), and catering/cleaning services. The organization serves approximately 20,000 people annually through nearly 950 employees, 3,000 dues-paying members, and more than 400 volunteers, supported by 10 Begegnungs- und Beratungszentren (BBZ) neighborhood offices distributed across every Duisburg district.

Service delivery is organized through four wholly-owned operating subsidiaries: AWOcura gGmbH (stationary, ambulatory, and day care for seniors, including dementia communities and Hausnotruf), AWO-Integration gGmbH (migration counseling, integration courses, prevention programs), AWO-Serva GmbH (care catering, AWOcado event catering, building and household cleaning), and AWO-Campus (U3 childcare and family-daycare qualification). AWOcura operates 7 senior centers with a combined 634 nursing places, complemented by service apartment portfolios at AWO-Kranichhof (94 units), AWO-Friesenhof (19 units), Wohnen am Marie-Juchacz-Platz (62 units), and AWO-Arkadenhof.

Revenue mechanics combine regulated German long-term care insurance Pflegesätze (SGB XI, SGB V) for stationary, ambulatory, and day care; rental income and mandatory service flat rates from service apartments; membership dues; project funding from statutory health insurers such as vdek under SGB V §§ 20, 20a (e.g., 'Unsere kleine Farm III'); and commercial revenue from the catering/cleaning subsidiary. Customer acquisition relies on a community-led go-to-market model — the Zentrale Pflegeplatzvermittlung (central nursing-place brokerage), 10 BBZ offices, 400+ volunteers, and local press/event presence — rather than paid acquisition. Strategic partnerships include a joint operation of FORUM Demenz with Evangelisches Christophoruswerk and a HinschG-compliant whistleblower hotline operated by net.ter GmbH.

Name

AWO Duisburg

Legal name

AWO-Duisburg e. V.

Website

https://awo-duisburg.de

Company type

Private

Founded year

1919

Operating status

Operating

Headcount range

501–1,000 employees

Short description

AWO-Duisburg e.V. is a non-profit welfare association in Duisburg, Germany, delivering elderly housing, nursing and dementia care, childcare, migration counseling, social advice, and catering across 7 senior centers, 10 neighborhood offices, and four operating subsidiaries, serving approximately 20,000 people annually with nearly 950 employees.

Ownership category

akta.pro rank

Product category

Welfare and elderly care services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412), Nursing and Residential Care Facilities (623), Other Community Housing Services (624229)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industry

Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB)

Keywords

• Elderly care services
• Welfare association services
• Outpatient nursing care
• Migration counseling services
• Child daycare services

Headquarters

HQ city

Duisburg

HQ country

Germany

HQ region

Europe

Offices22 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Social services fees (Pflegesätze): Revenue generated through government-regulated care fees (Pflegesätze) for senior living, nursing care, and disability services, billed according to German social insurance frameworks (SGB XI, SGB V). Rates are set by regulatory bodies and include room and board, care grades, and ancillary services.
2. Membership dues: 3,000 members pay membership dues, contributing to the organization's operating revenue and democratic governance structure.
3. Government-sponsored project funding: Projects like 'Unsere kleine Farm III' are funded by statutory health insurers (vdek — Verband der Ersatzkassen) under the GKV-Leitfaden Prävention (SGB V §§ 20, 20a), providing project-specific grant funding for health promotion programs.
4. Rental income from service apartments: Revenue from renting service apartments (Servicewohnen) at properties including AWO-Kranichhof (94 apartments), AWO-Arkadenhof, AWO-Friesenhof (19 apartments), and Wohnen am Marie-Juchacz-Platz (62 apartments). Rent includes base rental plus service/ancillary charges.
5. Catering and cleaning services revenue: AWO-Serva generates revenue through commercial catering (Care-Catering, AWOcado event service) and cleaning services for both institutional clients and private households.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

AWO-Duisburg e.V. is a non-profit welfare association delivering stationary and outpatient nursing care, dementia housing communities, day care, service apartments, U3 childcare, youth and family welfare services, integration/migration counseling, debt and psychosocial counseling, and catering/cleaning services to residents of Duisburg, Germany. It operates through four wholly-owned subsidiaries (AWOcura, AWO-Integration, AWO-Serva, AWO-Campus) and 10 neighborhood BBZ centers.

Product overview

AWO-Duisburg e.V. is one of the major welfare organizations in Duisburg, Germany, operating a comprehensive portfolio of social services. The organization functions as a platform-based model with several core subsidiaries and service divisions: AWOcura manages stationary and outpatient care facilities (Seniorenzentren), day care, service apartments, and dementia care communities; AWO-Integration provides migration and integration services including counseling and integration courses; AWO-Serva delivers catering and cleaning services; and AWO-Campus handles U3 childcare and family-based childcare qualification. The main service areas include Senioren/Wohnen/Pflege (elderly housing and care), Kinder/Jugend/Familie (children, youth and family services), Migration/Integration, Beratung/Hilfe (counseling and assistance), and Catering/Reinigungsdienste (catering and cleaning). The organization serves approximately 20,000 people annually with nearly 950 employees and is supported by 3,000 members and over 400 volunteers.

Differentiator

Problem solved

Functional benefit

Brands

• AWOcura: Senior care services subsidiary providing stationary care, ambulatory care, day care, housing communities, and emergency call systems
• AWO-Integration
• AWOcado
• AWO-Serva
• AWO-Campus
• AWO-miniCampus
• Care-Catering
• Unsere kleine Farm

Products and services

• AWOcura Stationary Senior Care (Stationäre Pflege) Residential nursing care for elderly people across 7 AWOcura senior centers with 634 nursing places, offering dementia wards, short-term care (Kurzzeitpflege), full board, and on-site counseling.
• Ambulante Pflege (Outpatient Nursing Care) Medical and personal home care services delivered to seniors and care-dependent persons in their own homes via AWOcura Pflegedienst Mitte, Süd, Nord and West.
• Tagespflege (Day Care) Day care services at multiple locations (e.g., AWOcura-Tagespflege with 13-20 guests) for elderly people needing daytime care and social activities while returning home in the evenings.
• Servicewohnen (Service Apartments for Seniors) Barrier-free senior living apartments with optional care and support services, including AWO-Kranichhof (94 units), AWO-Arkadenhof, AWO-Friesenhof (19 units), and Wohnen am Marie-Juchacz-Platz (62 units).
• Wohngemeinschaften für Menschen mit Demenz (Dementia Housing Communities) Shared living communities specifically designed for people with dementia, with two Demenz-WGs in AWO-Friesenhof (10 persons each), offering 24-hour care in a home-like environment.
• Hausnotruf (Emergency Call System) 24/7 emergency call system for seniors providing monitoring and rapid response for medical emergencies in the home, mandatory for Kranichhof apartments at €49.14/month and part of Friesenhof service flat rate.
• AWO-Integration Services (Migration & Integration) Integration courses, migration counseling (Migrationsberatung), prevention programs (Verkehrserziehung, Respekt Coaches, Anti-Aggressivitätstraining), and youth migration services delivered via AWO-Integration gGmbH.
• Kinder, Jugend & Familie Services Comprehensive family support including daycare (U3), family education, youth welfare assistance, school social work, recreational programs (Lernbauernhof Ingenhammshof, Bauspielplatz Neumühl, Ferienfreizeit), and ambulante erzieherische Hilfen.
• AWO-Campus Kindertagespflege (U3 Child Day Care) Child day care for children under 3 years (U3) including AWO-miniCampus (9 places) and qualification/training for family-based child care providers.
• Beratung & Hilfe (Counseling and Assistance) Counseling services including debt/insolvency counseling (Schuldner- und Insolvenzberatung), psychosocial support (Psychosoziale Betreuung), health clearing house (Clearingstelle Gesundheit), family-specific assistance, youth welfare, and labor-market projects.
• AWO-Serva Catering and Cleaning Services Care-Catering (for senior facilities), AWOcado event catering, building cleaning (Gebäudereinigung), and household cleaning services delivered to institutional clients and private households by AWO-Serva GmbH.
• Begegnungs- und Beratungszentren (BBZ) Walk-in encounter and counseling centers at 10 locations across Duisburg neighborhoods, providing advice on elderly care, government affairs, and social activities.
• FORUM Demenz Joint project with Evangelisches Christophoruswerk providing city-wide dementia counseling, training, and caregiver support across Duisburg.
• Menüservice Apetito ('Essen auf Rädern') Frozen ready-meal delivery service providing food to seniors and families in partnership with Apetito.
• Unsere kleine Farm III – Gesund aufwachsen in Duisburg Municipal prevention project promoting healthy child development through physical activity, nutrition education, resilience building, and animal/nature-assisted interventions in Kitas, elementary schools, and secondary schools in Duisburg.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor and core.

• net.ter GmbHminorOthersAWO-Duisburg has contracted net.ter GmbH as an independent third-party whistleblower hotline (Meldestelle) to receive and anonymize reports of legal or regulatory violations. Reports are then forwarded to qualified AWO staff for investigation. This partnership ensures whistleblower anonymity and compliance with German whistleblower protection law (HinschG). Contact: online portal at hinschg.netter.online/k094705102/, phone 0211 97263523, or postal to Kaistraße 5, 40221 Düsseldorf.
• Evangelisches Christophoruswerk (Duisburg)coreStrategic or Co-development PartnerJoint operation of the FORUM Demenz — a city-wide dementia support network covering all of Duisburg. AWOcura covers Stadtteile Mitte/Süd/West; the Evangelisches Christophoruswerk covers Duisburg-Nord. This partnership enables comprehensive city-wide dementia care coverage that neither organization could achieve alone. The Forum provides counseling, caregiver support, and network-building for people with dementia and their families.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AWO Bundesverband: National federation of the Arbeiterwohlfahrt welfare association to which AWO Duisburg belongs. Operates the same welfare model, service taxonomy, and value framework across Germany — directly comparable as parent/sister entity.
• Diakonie Deutschland: Protestant welfare federation operating stationary care, ambulatory services, youth welfare, and counseling across Germany. Operates under similar Wohlfahrtsverband framework with comparable service breadth to AWO Duisburg.
• Caritas Deutschland: Germany's largest Catholic welfare association, operating senior care facilities, youth services, migration counseling, and social services nationwide. Directly comparable in scope and target populations to AWO Duisburg, with similar diversified welfare portfolio.
• Malteser Deutschland: Catholic aid organization operating senior care facilities, ambulatory care, and social services in Germany. Comparable in service mix and non-profit structure, though with stronger emergency medical services emphasis.
• Paritätischer Wohlfahrtsverband: Umbrella association for non-confessional non-profit social service providers in Germany. Member organizations operate comparable elder care, youth services, and counseling portfolios at city/regional level.
• Deutsches Rotes Kreuz (DRK): German Red Cross operates senior care homes, ambulatory services, family support, and migration programs nationwide. Directly comparable welfare association with similar non-stationary-service, multi-vertical operating model.
• Johanniter-Unfall-Hilfe: Protestant aid organization with growing senior care, Hausnotruf, and ambulatory care services in Germany. Comparable non-stationary-service model with overlapping social service lines.

Broad incumbents

• Korian Deutschland (Clariane): Largest private senior care operator in Germany with 500+ facilities. Comparable in stationary and ambulatory care offering but as a commercial, for-profit operator versus AWO Duisburg's non-profit welfare model.
• Alloheim Senioren-Residenzen: Major private German operator of stationary care facilities with 200+ locations. Comparable in nursing care delivery but operates commercially without AWO's social services breadth or membership model.

Regional players

• Bethel (v. Bodelschwinghsche Stiftungen): Major non-profit social services operator in North Rhine-Westphalia (Bielefeld-based) operating care facilities, disability services, and youth welfare. Geographically adjacent to AWO Duisburg with comparable non-stationary-service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/awo.duisburg
• Instagraminstagram.com/awo_duisburg
• LinkedInlinkedin.com/company/awo-duisburg

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AWO Duisburg