Community Care Ambulance Network

What Community Care Ambulance Network does

Community Care Ambulance Network (CCA) is a not-for-profit emergency medical services and medical transportation provider headquartered in Ashtabula, Ohio, founded in 1994 through a joint initiative of Ashtabula County Medical Center and Memorial Hospital of Geneva (now University Hospitals Geneva Medical Center). The company delivers multi-tiered medical transportation across Northeastern Ohio — bordering Lake Erie and extending from Ashtabula County through the Cleveland and Akron metropolitan areas — including primary 911 emergency response for five named municipalities (City of Ashtabula, Andover Township & Village, Williamsfield Township, Wayne Township, Middlefield Township and Village), advanced life support and basic life support inter-facility transport, wheelchair van services, and shuttle transportation for medical appointments. CCA serves over 40 nursing facilities, multiple hospital systems, free-standing emergency rooms, and urgent care centers, with more than 270 certified critical care providers, paramedics, EMTs, dispatchers, and support personnel operating from 15+ service locations.

The company operates a technology platform centered on a 24-hour state-of-the-art Communications Center using Computer-Aided Dispatch with live GPS monitoring, nationally certified Emergency Medical Dispatch and Emergency Fire Dispatch protocols from the International Academies of Emergency Dispatch, and an integrated online scheduling portal for healthcare facility partners. Fleet assets include Type III modular ambulances and newer Ford Transit units equipped with Stryker Power Load stretcher systems, ACETECH driver feedback monitoring, 12-lead EKG with transmit capability, NIBP/SPO2 monitoring, IV pumps, portable ventilators, and CPAP. Recent technology additions include HAAS Alert Safety Cloud digital alerting (deployed December 2025), which broadcasts proximity warnings to motorists via Waze, Apple Maps, and compatible vehicle dashboards, alongside integrations with the PulsePoint AED Registry and QuickPay Medical for patient billing.

CCA generates revenue through insurance billing on completed transports, recurring municipal 911 contract fees, healthcare facility service agreements for inter-facility and non-emergency transport, and per-transaction wheelchair and shuttle fees, with charity care write-offs available for qualifying uninsured patients. As a not-for-profit, the organization reinvests surplus into fleet, equipment, and compensation. Customer acquisition is driven by municipal contract procurement and direct relationships with hospitals and long-term care operators rather than consumer marketing, and the company maintains active recruitment pipelines with structured career advancement from Wheelchair Technician through Critical Care Paramedic.

Name

Community Care Ambulance Network

Legal name

Community Care Ambulance

Website

https://ccan.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Care Ambulance Network is a not-for-profit EMS and medical transportation provider in Northeastern Ohio, delivering 911 response, ALS/BLS inter-facility transport, wheelchair, and shuttle services to municipalities, hospitals, and over 40 nursing facilities since 1994.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Special Needs Transportation (485991)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

Keywords

• Emergency medical services
• Ambulance transportation
• 911 emergency response
• Non-emergency medical transport
• Inter-facility patient transport

Headquarters

HQ city

Oakwood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Emergency Medical Transportation Billing: CCA submits charges to patient health insurance following transport. Patients receive an Explanation of Benefits (EOB) from their insurance carrier. Charity care write-offs are available for patients meeting guidelines.
2. Municipal 911 Contract Revenue: CCA serves as primary 911 provider for multiple municipalities including city of Ashtabula, Andover Township & Village, Williamsfield Township, Wayne Township, Middlefield Township and Village. Revenue derived from municipal emergency services contracts.
3. Healthcare Facility Transportation Contracts: Inter-facility and non-emergency medical transport services for hospitals, urgent care centers, emergency departments, physician complexes, LTAC facilities, and nursing facilities throughout Northeast Ohio.
4. Wheelchair and Shuttle Services: Non-emergency wheelchair van and shuttle transportation services for patients requiring transport to healthcare appointments.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Community Care Ambulance Network provides emergency and non-emergency medical transportation services across Northeast Ohio. The organization dispatches 911 ambulances, performs inter-facility patient transfers, and offers wheelchair and shuttle transport for patients and healthcare partners in seven counties. Operating 24/7 from a centralized communications center, CCA delivers clinical care, dispatch coordination, and specialized transport services as a 501(c)(3) non-profit.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Medical Response

Quantifiable outcome

• HAAS Alert digital alerting proven to reduce collision risks by up to 90%.
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

One partnership is on record.

• HAAS AlertcoreTechnology or Integration · 1 December 2025CCA implemented HAAS Alert's Safety Cloud digital alerting platform, which delivers real-time digital alerts to motorists when emergency vehicles are approaching or working on scene. Alerts are delivered through navigation apps (Waze, Apple Maps) and vehicle dashboards (Chrysler, Dodge, Jeep, RAM 2018+; Volkswagen 2024+).

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Stryker (Emergency Care / Power Load): OEM of Power Load stretcher systems used by CCA. Adjacent supplier rather than a direct peer, but illustrative of the capital equipment ecosystem in which EMS providers operate.
• HAAS Alert: Safety Cloud digital alerting platform provider deployed by CCA across its fleet. Not a competitor but a key enabling technology partner, relevant as a comparable ecosystem participant.

Direct peers

• Acadian Ambulance Service: Privately held, employee-owned ambulance and air medical services provider across the southern U.S. Comparable in operating multi-tiered ground transport (BLS, ALS, CCT) for municipalities and health systems.
• Sunstar Paramedics: Exclusive ambulance service provider for Pinellas County, Florida under a public franchise model. Directly comparable to CCA's exclusive municipal 911 franchise structure and multi-tiered ground transport offering.
• Gold Cross Ambulance: Regional private EMS provider in Wisconsin and Minnesota offering 911, ALS, BLS, and wheelchair transport. Directly comparable on service tiers, customer segments, and contract-based revenue model.
• American Medical Response (AMR): Largest private ambulance and EMS provider in the U.S., delivering 911, interfacility, and non-emergency transport under municipal and healthcare contracts. Directly comparable to CCA across service lines, customer mix, and contract-driven revenue model.
• MedStar Mobile Healthcare: Non-profit regional EMS authority providing 911 response, mobile healthcare, and interfacility transport in the Fort Worth area. Closely analogous to CCA's not-for-profit structure, municipal franchise, and mobile integrated healthcare positioning.
• LifeNet EMS: Regional ambulance and mobile healthcare provider serving communities across the southern U.S. with 911 and interfacility services, closely aligned with CCA's regional multi-service operating model.
• Falck USA: International EMS and ambulance services operator with U.S. operations providing 911 response, interfacility transport, and community paramedicine. Closely matches CCA's service mix and municipal contract model.

Broad incumbents

• Mecklenburg EMS Agency (MEDIC): Public-utility-style EMS agency serving Charlotte/Mecklenburg County with 911, interfacility, and mobile integrated healthcare. Similar scope and municipal mandate to CCA but operates as a government agency rather than a private non-profit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cca_ambulance
• Facebookfacebook.com/CommunityCareAmbulance
• LinkedInlinkedin.com/company/communitycareambulance

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Care Ambulance Network