Lakes Regional Healthcare

What Lakes Regional Healthcare does

Lakes Regional Healthcare (LRH) is a 49-bed non-profit community hospital headquartered in Spirit Lake, Iowa, founded in 1959 as Dickinson County Memorial Hospital and operating as an Avera Health partner. It serves residents of the Iowa Great Lakes region, northwest Iowa, and southwest Minnesota, with a medical staff of 250 practitioners including 200+ physicians and 300+ employees, treating approximately 66,784 patients annually including 8,833 emergency room visits. The hospital operates a 24/7 emergency department, an outpatient specialty clinic, a QuickCare same-day clinic, a satellite physical therapy location in Milford, home health and hospice services, and a Birth Center.

The core technology stack is built around commercially acquired clinical systems rather than proprietary platforms. It includes Mako and daVinci robotic-assisted surgical systems (the first combined deployment in northwest Iowa, southwest Minnesota, and southeast South Dakota), advanced imaging modalities (MRI, CT, PET, 3D mammography, 3D/4D ultrasound, MRI with in-bore viewing), eICU remote monitoring, Epic electronic health record, and the Avera MyChart patient portal launched in May 2026. LRH has earned CMS 5-star Hospital Compare ratings for four consecutive years and eight consecutive years on The Chartis Center Top 100 Rural & Community Hospital list.

Revenue is generated through fee-for-service healthcare delivery billed to insurance, Medicare (which reimburses 80¢ on each dollar of cost), Medicaid, and self-pay patients, supplemented by charitable donations to the Lakes Regional Healthcare Foundation. Distribution is exclusively direct-to-consumer through the main Spirit Lake campus, QuickCare, Milford PT, specialty outreach, telehealth, and Avera network referrals; there are no enterprise or B2B customers. Patient testimonials, community engagement (farmers markets, parades, school education), and a bimonthly Health Happenings newsletter form the marketing approach.

Name

Lakes Regional Healthcare

Legal name

Lakes Regional Healthcare

Website

https://lakeshealth.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

251–500 employees

Short description

Lakes Regional Healthcare is a 49-bed non-profit community hospital in Spirit Lake, Iowa, serving the Iowa Great Lakes region through inpatient care, robotic-assisted surgery, emergency services, and outpatient specialties as an Avera Health partner.

Ownership category

akta.pro rank

Product category

Community Hospital Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610)

SIC

Services-Hospitals (8060), Services-Home Health Care Services (8082)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Community hospital services
• Robotic-assisted surgery
• Emergency medical care
• Outpatient specialty care
• Rural healthcare delivery

Headquarters

HQ city

Spirit Lake

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services: Fee-for-service healthcare delivery including hospital services, emergency care, surgical procedures, diagnostic imaging, laboratory services, and outpatient treatments. Revenue generated through patient services billed to insurance, Medicare, Medicaid, and uninsured patient payments.
2. Community Benefit and Foundation Donations: Foundation raises funds for various healthcare initiatives including diabetes prevention, scholarship endowments, hospice care, emergency services, and general hospital improvements. Donations from community members support facility enhancements and patient care programs.
3. Financial Assistance and Payment Plans: Offers financial assistance programs, zero-interest financing options, and payment plans for uninsured and underinsured patients. In-house payment plans up to 12 months and extended payment plans through Commerce Bank (HSF) up to 60 months.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels10 records

Core offering

Lakes Regional Healthcare is a 49-bed non-profit community hospital in Spirit Lake, Iowa providing comprehensive inpatient and outpatient healthcare services. Core offerings include 24/7 emergency care, robotic-assisted surgery (Mako and daVinci), cancer care, advanced imaging, obstetrics, family medicine, home health, hospice, telehealth, and a QuickCare walk-in clinic for the Iowa Great Lakes region. The hospital operates as an Avera Partner within the Avera Health system and uses Epic electronic health records with an Avera MyChart patient portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Lakes Regional Healthcare Hospital Services A 49-bed full-service community hospital providing comprehensive inpatient and outpatient healthcare services including emergency care, cancer care, imaging, critical care, surgical services, and therapy services to the Iowa Great Lakes region.
• Robotic-Assisted Surgery Services Comprehensive robotic-assisted surgery program utilizing the Mako orthopedic robot for hip and knee joint replacement and the daVinci robot for urological, gynecological, and general surgeries. First in the region to offer this combined capability.
• Emergency Care / Emergency Room 24/7 emergency department staffed with physicians, registered nurses, and paramedics, supported by eICU remote monitoring technology for critical care patients.
• Cancer Care and Oncology
• Imaging and Radiology Services
• Surgical Services
• Family Medicine (Primary Care)
• Obstetrics and Birth Center
• Home Health Services
• Hospice Services
• QuickCare Walk-In Clinic
• Telehealth Services
• Lakes Regional Healthcare Foundation

Quantifiable outcome

• 66,784 patients cared for annually
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Avera HealthcoreStrategic or Co-development PartnerLakes Regional Healthcare is an Avera Partner, part of the Avera Health system based in Sioux Falls, South Dakota. This partnership provides access to Avera's network of specialists, integrated electronic health records (Epic), Avera MyChart patient portal, and collaborative healthcare delivery across the region.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• MercyOne North Iowa Medical Center: MercyOne North Iowa is a larger regional referral hospital in Mason City, Iowa serving north-central and northwest Iowa with specialty care, surgery, and outpatient services. It functions as an alternative referral destination for higher-acuity cases that exceed Lakes Regional Healthcare's 49-bed capacity.
• Sanford Health: Sanford Health is a large Upper Midwest regional health system operating community hospitals, clinics, and tertiary centers across Iowa, Minnesota, and the Dakotas. It competes with Lakes Regional Healthcare for patient referrals across the same rural northwest Iowa/southwest Minnesota geography and offers a comparable broad service portfolio.
• UnityPoint Health — St. Luke's Regional Medical Center: UnityPoint Health is a large Iowa-based health system operating community hospitals and clinics across the state. It competes with Lakes Regional Healthcare for primary care and outpatient referrals in northwest Iowa through affiliated clinics and serves as a competing regional network option.
• Avera McKennan Hospital & University Health Center: Avera McKennan is the flagship tertiary hospital of the Avera Health system, headquartered in Sioux Falls, South Dakota. As Lakes Regional Healthcare's parent system partner, it offers overlapping capabilities including robotic surgery, specialty referrals, and the Epic/Avera MyChart platforms deployed at LRH.

Direct peers

• Buena Vista Regional Medical Center: Buena Vista Regional Medical Center is a community hospital in Storm Lake, Iowa serving a similar rural northwest Iowa catchment with comparable general acute care, obstetric, surgical, and outpatient service lines. It competes for patients in adjacent counties and offers a directly comparable community-hospital model.
• Iowa Specialty Hospital (Belmond): Iowa Specialty Hospital is a small rural Iowa hospital offering surgical, orthopedic, and outpatient services in a comparable community-hospital footprint. It overlaps with Lakes Regional Healthcare in core service lines including orthopedics and general surgery and represents a directly comparable rural competitor.
• Avera Holy Family Hospital: Avera Holy Family Hospital is a small critical-access community hospital in Estherville, Iowa that is also part of the Avera Health partner network. It offers a directly comparable rural community-hospital operating model, similar Epic/MyChart infrastructure, and shared partnership economics with Lakes Regional Healthcare.
• Spencer Hospital: Spencer Hospital is a community hospital located in Spencer, Iowa, also serving the northwest Iowa / Iowa Great Lakes region with comparable general acute care, surgical, obstetric, and outpatient services. It is the closest geographic peer competing for patients across the same regional catchment.
• Mayo Clinic Health System — Fairmont: Mayo Clinic Health System in Fairmont, Minnesota is a community hospital located just across the Iowa border in southwest Minnesota, directly competing with Lakes Regional Healthcare for patients in the southern Minnesota portion of its catchment. It offers comparable general acute care, surgical, and outpatient services.
• Avera St. Luke's Hospital: Avera St. Luke's Hospital is a regional hospital in Aberdeen, South Dakota that operates as part of the Avera Health partner network alongside Lakes Regional Healthcare. It offers a comparable rural community-hospital operating model with shared technology platforms and partnership economics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights1 record

Customer concentration

• Xx.com/LakesReglHealth
• YouTubeyoutube.com/user/lakeshealth/feed
• Facebookfacebook.com/lakesregionalhealthcare
• Instagraminstagram.com/lakesregionalhealthcare
• LinkedInlinkedin.com/company/lakes-regional-healthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lakes Regional Healthcare