Metro Centers for Community Advocacy

What Metro Centers for Community Advocacy does

Metro Centers for Community Advocacy is a Louisiana-based 501(c)(3) nonprofit social services agency founded in 1986 in Jefferson Parish that delivers free, confidential wraparound services to survivors of domestic violence, sexual assault, stalking, dating violence, and human trafficking. Its service portfolio centers on a 24/7 crisis hotline, a 15-bed emergency shelter for women and children in Jefferson Parish, transitional housing up to six months, individual and group counseling, medical advocacy at hospitals, legal advocacy through a staff attorney, safety planning, and community education outreach. The organization's clinical framework is the Trauma-Informed Care Empowerment Model, and bilingual resources are available in Spanish and Vietnamese.

Metro operates a main office and shelter complex in Jefferson Parish plus six satellite offices, collectively covering eight Louisiana parishes (Jefferson, St. Charles, St. John, St. James, Orleans, St. Bernard, St. Tammany, and Plaquemines). It holds the only DCFS-approved domestic violence service designation in four of those parishes and is one of two agencies certified by the Louisiana Foundation Against Sexual Assault to serve sexual assault victims across the full eight-parish territory.

The agency is funded primarily through state, federal, and local government grants (including from the Louisiana Department of Children and Family Services) and supplemented by individual donations via JustGive, PayPal, and Amazon Wish List; annual fundraising events such as Raise A Glass For A Cause, GiveNOLA Day, Giving Tuesday, and partner-hosted events like the Pussyfooters Blush Ball; and in-kind and cash contributions from corporate and community partners. All direct services are provided at no cost to survivors; there is no commercial product, no application revenue, and no equity-financing history. The technology footprint is minimal — a WordPress website, a Facebook page, and traditional voice-based crisis line delivery — with no disclosed API, mobile app, or AI/ML capability.

Name

Metro Centers for Community Advocacy

Legal name

Metro Centers for Community Advocacy

Website

https://mccagno.org

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Metro Centers for Community Advocacy is a Louisiana 501(c)(3) nonprofit that provides free crisis intervention, shelter, counseling, medical and legal advocacy, and community education to survivors of domestic violence, sexual assault, stalking, dating violence, and human trafficking across eight parishes.

Ownership category

akta.pro rank

Product category

Victim Advocacy and Crisis Intervention Services

NAICS

Child and Youth Services (62411), Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Domestic violence services
• Sexual assault advocacy
• Crisis intervention support
• Victim advocacy services
• Community outreach programs

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Government Grants and Funding: Metro is primarily funded through state, federal, and local grant monies from government sources including DCFS (Louisiana Department of Children and Family Services).
2. Individual Donations: Tax-deductible donations from individuals via check, online through JustGive system, PayPal, and Amazon Wish List registries. Donation amounts designated for specific purposes (shelter supplies, counseling, food, children's items).
3. Fundraising Events: Annual fundraising events including Raise A Glass For A Cause, participation in GiveNOLA Day, Giving Tuesday campaigns, and community partner events generate revenue and awareness.
4. Corporate and Community Partnerships: Donations of clothing, food, personal care items, household items, and cash/gift card donations from private corporate sources and community organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Metro Centers for Community Advocacy provides free, confidential wraparound services to survivors of domestic violence, sexual assault, stalking, and dating violence across eight Louisiana parishes. Core offerings include a 24/7 crisis hotline, emergency and transitional shelter, individual and group counseling, medical and legal advocacy with a staff attorney, safety planning, and community education. The organization uses a Trauma-Informed Care Empowerment Model and serves survivors through a main office with shelter in Jefferson Parish and six satellite offices.

Product overview

Metro Centers for Community Advocacy offers a comprehensive suite of wraparound services for survivors of domestic violence, sexual assault, stalking, and dating violence. The core offerings include a 24/7 Crisis Hotline, Emergency and Transitional Shelter, Individual and Group Advocacy, Medical and Legal Advocacy, Safety Planning, and Community Education programs. All services are free and confidential, serving survivors across eight Louisiana parishes with a trauma-informed care empowerment model.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Crisis Hotline

Quantifiable outcome

• 35.9% of Louisiana women and 35.4% of Louisiana men experience domestic violence in their lifetimes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered major, minor and core.

• PussyfootersmajorGTM or Marketing Partner · 1 January 2025New Orleans social organization that hosts annual Blush Ball fundraiser benefiting Metro, including 2025 event at Generations Hall. Previously donated $1,800 and a Christmas tree.
• Kenner Business AssociationmajorGTM or Marketing Partner · 1 January 2024Kenner Business Association donated $8,500 to Metro in January 2024. The organization hosts annual give-back events and has donated over $40,000 to area nonprofits in the past three years.
• Treasure Chest CasinominorGTM or Marketing Partner · 1 January 2024Sponsors Wreaths of Hope annual competition where Metro won $1,000 in 2018, and ongoing community support.
• EBA (Emergency Broadcast Auxiliary)minorGTM or Marketing Partner · 1 January 2024Hosting Make A Difference Breakfast Fundraiser on November 12, 2024 benefiting Metro.
• NOVA Home Realty Group / Liz TardominorGTM or Marketing Partner · 1 January 2024Continued supporter providing donations and community visibility for Metro's services.
• National Sexual Violence Resource Center (NSVRC) and International Association of Forensic Nurses (IAFN)coreStrategic or Co-development Partner · 1 January 2024Metro shared and endorsed the NSVRC-IAFN joint statement on victim advocates and forensic medical examinations, demonstrating alignment with national best practices and standards for sexual assault response.
• PussyfootersmajorGTM or Marketing Partner · 1 January 2020Donated $1,800 to support Metro's free and confidential services for survivors.
• United Way of Southeast LouisianacoreGTM or Marketing PartnerMetro partners with United Way for fundraising campaigns including GiveNOLA Day and Giving Tuesday. United Way provides infrastructure for donations and community visibility for the organization's services.
• Louisiana Foundation Against Sexual Assault (LAFASA)coreStrategic or Co-development PartnerLAFASA certified Metro as one of only two agencies authorized to provide sexual assault victim services across eight Louisiana parishes, providing regulatory oversight and professional standards alignment.
• Louisiana Department of Children and Family Services (DCFS)coreStrategic or Co-development PartnerDCFS provides government funding and official approval designating Metro as the only approved service program for domestic violence in Jefferson, St. Charles, St. John, and St. James parishes.

Scale indicators6 records

Recent moves14 records

Expansion highlights5 records

Regional players

• National Domestic Violence Hotline: Provides 24/7 national DV crisis hotline and referral services. Comparable hotline operations and survivor support resources, though operating nationally rather than within a discrete Louisiana service area.
• YWCA Greater New Orleans: Regional peer operating in the Greater New Orleans area with DV services, sexual violence services, and recovery housing — overlapping with Metro's geographic and service mix in adjacent parishes.

Direct peers

• Crescent House (Baton Rouge Family Justice Foundation): Direct peer providing emergency shelter, crisis intervention, and advocacy services to DV/SA survivors in the Baton Rouge area. Comparable scope, free services model, and Louisiana-based operations make it one of the closest regional comps to Metro.
• New Orleans Family Justice Center: Direct peer serving survivors of domestic violence, sexual assault, and human trafficking in the New Orleans metro area. Operates a co-located service model with law enforcement, legal advocacy, and counseling—directly overlapping with Metro's wraparound approach in the same regional market.
• Faith House: Direct peer operating emergency shelter and supportive services for DV survivors in the Baton Rouge area. Similar 24/7 crisis line, shelter, legal advocacy, and counseling portfolio serving Louisiana survivors.
• The Haven (Southeast Louisiana): Direct peer providing shelter and advocacy services for domestic violence and sexual assault survivors across southeast Louisiana. Closely aligned service categories and geographic footprint.
• Southwest Louisiana Women's Shelter: Direct peer providing emergency shelter, crisis intervention, and advocacy for DV/SA survivors in Southwest Louisiana. Comparable mission, service mix, and free/confidential delivery model.

Broad incumbents

• Safe Horizon: BROAD_INCUMBENT — one of the largest U.S. victims' services organizations providing DV/SA shelter, hotline, legal, and counseling services in New York. Comparable wraparound model at meaningfully larger scale.
• RAINN (Rape, Abuse & Incest National Network): BROAD_INCUMBENT — operates the National Sexual Assault Hotline and supports a national network of SA service providers. Comparable advisory training (e.g., SANE collaboration) and crisis-line operations to Metro's medical advocacy program.

Others

• Louisiana Coalition Against Domestic Violence (LCADV): OTHERS — statewide coalition that provides training, technical assistance, and funding administration to Louisiana's DV programs including Metro. Functions as a peer network and funding intermediary rather than a direct service competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Metro-Centers-for-Community-Advocacy-118492644995312

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Centers for Community Advocacy