City of Pell City

What City of Pell City does

The City of Pell City is the municipal government of Pell City, Alabama, a small city in St. Clair County founded in 1890 and operating with 51–100 employees from its headquarters at 1905 1st Avenue North. It delivers the full suite of municipal services to local residents, businesses, and the general public, including fire and rescue, police (via pellcitypd.com), street maintenance, utilities, revenue collection, planning and zoning, building inspections and permitting, parks and recreation, athletics, municipal court, and library services (via pellcitylibrary.com).

The city's primary 'product' is its official website (pellcity.gov), which functions as the unified digital portal for civic information and citizen self-service, supplemented by an online bill payment system, a resident notification/alert system, and an employee portal. Its technology stack is conventional for a small U.S. municipality: a content-managed government site, integrated payment processing, and a third-party Spiceworks IT help desk for internal ticketing. There is no proprietary AI or platform technology disclosed.

As a government entity, the city does not pursue a commercial revenue model. Funding derives from utility billing, taxes, permit and license fees, intergovernmental transfers, and municipal court fines. Its customer segments — residents, business owners, and the general public — are served both in person at city offices and digitally through the website, with select services delivered via partner organizations such as the St. Clair County Economic Development Council and the Greater Birmingham Humane Society.

Name

City of Pell City

Legal name

City of Pell City

Website

https://pell-city.com

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Pell City is a municipal government in St. Clair County, Alabama, providing residents, local businesses, and the public with core municipal services including public safety, utilities, permitting, parks and recreation, and municipal court. Operations are supported by a unified website, online bill payment, and partner organizations.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Utilities (221)

SIC

Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG)

Keywords

• Municipal government services
• Public safety services
• Utility services
• Parks and recreation
• Building permits and zoning

Headquarters

HQ city

Pell City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels3 records

Marketing channels4 records

Core offering

The City of Pell City operates as a municipal government delivering essential public services to residents and businesses of Pell City, Alabama. Its core offerings include public safety (Fire and Rescue, Police), utility services, street maintenance, parks and recreation, municipal court, planning and zoning, building inspections and permitting, revenue collection, athletics, and library services, all delivered through in-person offices, a centralized website portal, and an online bill payment system.

Product overview

The City of Pell City operates primarily as a municipal government providing public services rather than a technology product company. The city's digital presence consists of an official website serving as a unified portal for government operations, with integrated employee and citizen-facing services. Key offerings include an online bill payment system for utilities, an employee portal for internal operations, and an IT help desk for employee support. The website also provides access to department-specific services including Fire and Rescue, Police (external link), Library (external link), Municipal Court, Parks and Recreation, and various other civic functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire and Rescue Department Fire suppression, rescue, and emergency response services provided to residents and businesses of Pell City.
• Police Department Law enforcement and public safety services for the City of Pell City, operated via a separate partner website at pellcitypd.com.
• Utility Department Water, sanitation, and related utility services for Pell City residents and businesses, with bills payable through the Online Bill Payment System.
• Street Department Public street and roadway maintenance services for the City of Pell City.
• Revenue Department Collection of municipal revenues including taxes, fees, and other payments owed to the City.
• Planning and Zoning Land use planning, zoning administration, and development review services for residents, businesses, and developers in Pell City.
• Building Inspections and Permitting Issuance of building permits and inspection of construction work to enforce building codes in Pell City.
• Pell City Parks and Recreation Public parks, recreational facilities, splash pad, and community programming for Pell City residents.
• Municipal Court Adjudication of municipal code violations and other city-level court matters within Pell City's jurisdiction.
• Athletics Program Organized athletic programs and leagues for Pell City residents.
• Senior Center Programs, services, and activities for senior residents of Pell City.
• Library Public library services for Pell City residents, operated via the partner website pellcitylibrary.com.
• Online Bill Payment System Digital payment portal at pellcity.gov/paybillsonline that allows residents to pay utility bills and other city services online.
• Splash Pad Public splash pad recreational facility for residents and visitors.
• Pell City Animal Care & Control (via Greater Birmingham Humane Society) Animal sheltering and control services for the City of Pell City, delivered in partnership with the Greater Birmingham Humane Society.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Two partnerships are on record, tiered core and minor.

• Economic Development Council (EDC)coreStrategic or Co-development PartnerThe city's Business section includes a direct link to the St. Clair County Economic Development Council (EDC) at stclairedc.com, indicating a collaborative relationship between the City of Pell City and the county-level economic development organization to support business growth and development in the region.
• Pell City Animal Care & Control (via Greater Birmingham Humane Society)minorStrategic or Co-development PartnerThe city's Residents section provides a link to Pell City Animal Care & Control through gbhs.org (Greater Birmingham Humane Society), indicating a partnership to provide animal sheltering and control services for the city.

Expansion highlights4 records

Direct peers

• City of Anniston: Mid-sized Alabama city with a full municipal operating model including utilities and recreation; provides peer benchmarks on operating efficiency and economic development strategy at a slightly larger scale.
• City of Rainbow City: Northeast Alabama municipality of similar population and revenue profile operating police, fire, utilities, and parks; useful direct peer for municipal service delivery and utility financial benchmarking.
• City of Leeds: Direct neighbor of Pell City in St. Clair County offering police, fire, utility, planning, and parks services; the two cities compete for the same regional growth, retail, and commuter-driven tax base.
• City of Talladega: Similar-sized Alabama municipality running police, fire, utilities, planning, and parks functions; useful peer for utility-rate structure, headcount benchmarks, and intergovernmental funding exposure.
• City of Sylacauga: Alabama city of similar population and economic footprint delivering the standard Alabama municipal service portfolio — comparable scale for benchmarking tax-base dynamics and infrastructure investment.
• City of Moody: Small Alabama municipality immediately adjacent to Pell City with the same operating model — municipal utilities, police, fire, street, and parks departments serving a residential and light-commercial customer base.
• City of Trussville: Comparable Alabama municipality in the Birmingham metro providing a similar full suite of municipal services — police, fire, utilities, planning, parks, and recreation — to a suburban residential and commercial tax base.
• City of Lincoln: St. Clair County neighbor providing the same municipal service stack (police, fire, utilities, planning) to a comparable population; directly competes for regional commercial and residential investment.
• City of Springville: St. Clair County-adjacent Alabama city operating the same municipal service model for a residential and small-business tax base — closely comparable in scale and service mix to Pell City.
• City of Oxford: Mid-sized Alabama municipality operating police, fire, utilities, planning, and parks functions — a strong peer benchmark on staffing scale, service breadth, and capital budgeting for a city of Pell City's size.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pellcitycm
• Facebookfacebook.com/cityhallofpellcity

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Pell City