Andalas Media Informatika

What Andalas Media Informatika does

PT. Andalas Media Informatika is an Indonesian internet service provider and managed network services company headquartered in Jakarta. Founded in 2003 by professionals in advanced data communications, the company operates across satellite, fiber optic, and radio-link network infrastructure to serve three primary verticals: hospitality, data-center customers, and corporate/government entities.

Its product portfolio is organized around three core service lines. The Hospitality Internet Solution delivers managed, zero-investment internet access to hotels with guaranteed per-device bandwidth, no-voucher access, and SLA-backed availability and performance reporting. Data Center Services offer Tier-3-compliant colocation under TIA-942 standards, including private suites, 45U/20U rack cabinets, meet-me rooms supporting 40G/100G transitions, certified cross-connect installation within three hours, smart-hands support, operator cages, and on-site quick-purchase inventory. Corporate Services bundle MPLS VPN, VOIP, and a video-conferencing solution built on the Vidyo platform for business and government customers needing secure, integrated network and communications.

Revenue is generated through recurring subscription and managed-services contracts across the three verticals, with all services supported on a 24/7 basis. Distribution is sales-led and direct, primarily targeting enterprise, hotel, and government buyers in Indonesia via the corporate website and contact-form inquiry handling. The company is privately held, founder/management-owned, with no disclosed external investment, parent company, or stock listing. No app, public API/SDK, patents, certifications, awards, or named customer logos are evident in the source data, and the headcount band of 11-50 employees indicates a small-to-mid-sized operation.

Name

Andalas Media Informatika

Legal name

PT. ANDALAS MEDIA INFORMATIKA

Website

https://andalasmedia.net.id

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

PT. Andalas Media Informatika is an Indonesian internet service provider founded in 2003, offering managed hospitality internet, Tier-3 data center colocation, and corporate MPLS VPN, VOIP, and video conferencing services to enterprise, hotel, and government customers in Jakarta, Indonesia.

Ownership category

akta.pro rank

Product category

Internet Services and Data Center Colocation

NAICS

Satellite Telecommunications (51741)

SIC

Communications Services, Nec (4899), Services-Facilities Support Management Services (8744), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB)

Keywords

• Internet service provider
• Data center colocation
• Managed network services
• Corporate connectivity solutions
• Hospitality internet solutions

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Service Provision: Providing internet connectivity services to hospitality, corporate, and data center customers with 24/7 professional support.
2. Data Center Services: Colocation services including Private Suites, Rack Cabinet, Meet Me Room, Cross Connect, Smart Hand services, Operator Cages, and Quick Purchase of equipment.
3. MPLS VPN Services: Virtual private network services for corporate customers requiring secure network traffic routing.
4. VOIP Services: Voice over Internet Protocol phone service with competitive rates compared to traditional phone providers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

PT. Andalas Media Informatika is an Indonesian Internet Service Provider offering a total integrated solution for internet connectivity and network applications. It sells managed hospitality internet for hotels, Tier-3 data center colocation and related services, and corporate communications including MPLS VPN, VoIP, and video conferencing (powered by the Vidyo platform). All services are delivered on satellite, fiber optic, and radio-link infrastructure with 24/7 professional support.

Product overview

Andalas Media Informatika is an Indonesian Internet Service Provider offering a total integrated solution for internet connections and network applications. The product portfolio consists of three core service lines: (1) Hospitality Internet Solutions providing managed internet for hotels with zero-investment infrastructure, (2) Data Center Services offering Tier-3 compliant collocation with private suites, rack cabinets, smart hands, meet-me rooms, cross connects, operator cages, and quick purchase options, and (3) Corporate Services including MPLS VPN, Video Conference (via Vidyo platform), and VOIP. All services operate on a 24/7 non-stop basis with professional support.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospitality Internet Solutions Managed zero-investment internet infrastructure for hotels and hospitality businesses, providing guaranteed bandwidth per device, unlimited internet access across all areas without vouchers, expert technical support, and SLA-based availability and performance reporting. Built for hotel operators that want to outsource guest Wi-Fi and operational connectivity.
• Data Center Services Tier-3 data center infrastructure designed to TIA-942 standards offering private suites, colocation (rack cabinets), meet-me rooms, cross connects, smart hands, operator cages, and quick purchase of equipment, with floor load up to 1,000 kg/sqm, UPS backup up to 60 minutes, standby power generator with Automatic Transfer Switch, and a 99.99% uptime SLA. Built for enterprises and telecom operators needing reliable, redundant colocation.
• Private Suites Dedicated corporate data center space inside the Andalas Media Tier-3 facility with an extra security layer, N+1 backup power, dedicated AC/DC power from 100 Amperage, dedicated IP monitoring, and fingerprint security access. Targeted at enterprises needing an isolated, high-security colocation environment.
• Collocation (Rack Cabinet) Full closed rack cabinet colocation in 45U or 20U sizes with Perforated Rack Server Emerson Knurr F-Series, 10 Ampere power with full UPS and Genset backup, 1 Gigabit ethernet ports (10/100/1000mbps) certified by Panduit, Huber+Suhner fiber optic patch cords, and a 99.99% uptime service level. Targeted at businesses needing to house their own servers in a Tier-3 facility.
• Smart Hand Services On-demand on-site technical assistance covering equipment installations, power reset, interface card removal/installation, equipment moving, on-site troubleshooting, and IP KVM on demand. Aimed at colocation customers needing remote-hands support inside the data center.
• Meet Me Room Open interconnection environment for telecommunications companies using single mode fiber optic and Cat 6E cable connectivity, supporting 40G and 100G transitions via top-of-rack architecture. Designed as the carrier-neutral interconnection point inside the data center.
• Cross Connect Certified cabling infrastructure using Fluke CableAnalyzer with certified technicians from Panduit and Huber+Suhner for fiber optic and UTP cross connects, fiber optic port requests, and UTP Cat 6 port requests, with guaranteed installation under 3 hours. Targeted at colocation tenants needing fast, certified inter-cabinet connectivity.
• Operator Cages Customized, flexible policy interconnection points with available DC/AC power configuration for telecommunications operators, allowing carriers to stage equipment inside the facility.
• Quick Purchase On-site inventory of items for troubleshooting and installation including Cable Patch Cord Cat 6 Panduit, Cable Patch Cord FO H/S Single Mode, RJ45 Category 5/6 Panduit, and SFP 1 Gbps/10Gbps modules. Available to colocation tenants needing immediate equipment inside the data center.
• MPLS VPN Multiprotocol Label Switching VPN service that enables network engineers to create virtual private networks with flexibility to transport and route multiple network traffic types across an MPLS backbone. Built for enterprises and government customers that need secure, multi-site connectivity.
• Video Conference Solution Video conferencing service delivered through the Vidyo platform, enabling remote communication and collaboration for business and government customers as part of Andalas Media's Corporate offering.
• VOIP Voice Over Internet Protocol phone service delivered via internet connection instead of traditional phone lines, offered at lower rates than traditional phone companies. Targeted at enterprises and government customers migrating away from legacy telephony.

Quantifiable outcome

• Uptime service level of availability 99.99% for data center rack cabinet services
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• iForte Solusi Infotek: Indonesian corporate network and managed services provider offering MPLS VPN, internet, data center, and unified communications to enterprise customers. Strong overlap with Andalas's corporate/government connectivity stack.
• MyRepublic Indonesia: Indonesian fiber-to-the-home and business ISP offering broadband, dedicated internet, and connectivity services. Comparable ISP positioning; overlaps primarily on Andalas's corporate internet business.
• Biznet Networks: Indonesian ISP and data center operator providing fiber internet, MPLS, cloud connectivity, and colocation to enterprise and SME customers across Java, Bali, and Sumatra. Comparable in product breadth across ISP + colocation, but larger in scale.
• FirstMedia (PT First Media Tbk): Indonesian cable operator providing broadband internet, cable TV, and enterprise data services across major cities. Comparable on ISP/data connectivity for enterprise and hospitality-adjacent segments.
• CBN (PT Cyber Network Indonesia): Indonesian ISP and managed network provider serving enterprise and SME customers with internet, MPLS, and data center services. Strong mid-market ISP peer with similar customer profile.
• Lintasarta: Indonesian managed network services and data center operator serving enterprise and government with MPLS, internet, and colocation offerings across the country. Most directly comparable peer given overlapping enterprise/government ICT services portfolio in Indonesia.
• DCI Indonesia (PT DCI Planet): Indonesian data center operator focused on Tier-3/Tier-4 colocation, interconnect, and cloud on-ramp services. Comparable to Andalas's data center business line, though more colocation-pure-play and at larger scale.

Broad incumbents

• Telkom Indonesia: Indonesia's dominant state-backed telecom operator offering nationwide ISP, MPLS, data center (NeutraDC), cloud, and managed services. Represents the broad incumbent benchmark across Andalas's entire service portfolio.
• NTT Global Data Centers (Indonesia): Global data center and managed services provider operating hyperscale and enterprise colocation in Jakarta. Comparable primarily on the colocation and enterprise connectivity side, but at much larger scale and with global customer footprint.
• Indosat Ooredoo Hutchison: Major Indonesian mobile and fixed telco with enterprise ICT, data center (through Lintasarta historically), and managed connectivity services. Broad incumbent against which Andalas competes for corporate/government deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/andalasmedia
• LinkedInlinkedin.com/company/pt-andalas-media-informatika

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andalas Media Informatika