Contact+ Insurance Network

What Contact+ Insurance Network does

Contact+ Insurance Network Ltd. is a Canadian independent insurance brokerage founded in 1998 and operating as a member of the Fairfax Financial Holdings family of companies. The firm is licensed to sell property and liability insurance across most Canadian provinces and territories and is headquartered in Ontario. Its core commercial offerings span Commercial General Liability, Professional Liability, Environmental Coverage, Directors and Officers Liability, Errors and Omissions, and Contractor Bond Policies. Beyond these lines, Contact+ has built a specialty practice around hard-to-place and unconventional risks — including personal watercraft, classic cars, hole-in-one golf tournaments, and kidnap and ransom policies — and publicly cites examples such as coverage for cow pillows, horse spas, and pig manure for renewable energy clients as evidence of its placement capability.

The business model is commission-based brokerage: Contact+ does not underwrite risk but places client coverage with one or more of its 16+ carrier partners, which include Travelers, Northbridge Insurance, CFC Underwriting, Victor Canada, Global Aerospace, Hagerty, Trisura, Burns & Wilcox, Newline Group, and others. Pricing is quote-based and varies by risk, coverage type, and client circumstances, with multi-year contracts. Go-to-market is sales-led and relationship-driven, with licensed advisors working directly with clients and the company website functioning as the primary informational channel; referrals and industry reputation are the principal demand-generation mechanisms. No technology platform, app, API, or AI capability is disclosed — the offering is service-intensive rather than productized.

The company's structural position is shaped by its Fairfax affiliation, which provides corporate backing and access to the resources of a diversified Canadian financial conglomerate, while operationally it remains a focused specialty brokerage differentiated by carrier breadth and niche risk expertise rather than scale, technology, or distribution technology.

Name

Contact+ Insurance Network

Legal name

Contact+ Insurance Network Ltd.

Website

https://contactplus.ca

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Contact+ Insurance Network is a Canadian independent insurance brokerage, founded in 1998 and part of the Fairfax Financial Holdings group, placing specialized property, liability, and hard-to-place risks with 16+ carrier partners across Canada.

Ownership category

akta.pro rank

Product category

Specialty Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Commercial Lines Insurance Brokerage (FSAEADAB)

akta.pro secondary industries

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ), Wholesale Insurance Brokerage (Excess & Surplus Lines) (FSAEADAD)

Keywords

• Commercial liability insurance
• Specialty insurance brokerage
• Property and casualty coverage
• Professional liability coverage
• Hard-to-place risks

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Brokerage Commissions: Contact+ acts as an independent insurance broker earning commissions from insurance providers when they place coverage for clients. The company is dedicated to helping clients who require specialized property and liability coverage find appropriate policies.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Contact+ Insurance Network Ltd. is an independent Canadian insurance brokerage that places specialized property and liability coverage on behalf of businesses and individuals. Leveraging relationships with 16+ insurance providers across Canada, the brokerage focuses on hard-to-place and non-standard risks—including commercial general liability, professional liability, D&O, environmental, and specialty lines such as classic cars, watercraft, and event coverage—earning commissions from insurers for policies placed.

Product overview

Contact+ Insurance Network is a Canadian insurance brokerage offering a comprehensive portfolio of property and liability insurance products. Originally founded in 1998 to provide Directors and Officers liability, Errors and Omissions insurance, and bond policies for contractors, the company has expanded into a full-service insurance provider. The core business insurance products include Commercial General Liability, Professional Liability, Environmental Coverage, and Directors and Officers Liability. Additionally, the company offers specialized coverages for personal watercrafts, classic cars, hole-in-one golf tournaments, hard-to-place risks, and kidnap and ransom policies. The company distinguishes itself through specialized and unconventional coverage needs (having insured unusual items like cow pillows). As an independent broker, Contact+ provides added-value services including professional insurance advice, ongoing policy maintenance, and claims support, advocating for clients with their insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial General Liability Insurance

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered minor and core.

• CFC UnderwritingminorOthersInsurance provider partner that Contact+ utilizes to place coverage for clients seeking specialized insurance products.
• Victor CanadaminorOthersInsurance provider partner used by Contact+ to access coverage options for clients.
• GFHminorOthersInsurance provider partner in Contact+'s network of insurers.
• Global AerospaceminorOthersSpecialty insurance provider partner for aerospace-related coverage needs.
• HagertyminorOthersInsurance provider partner specializing in classic car coverage that Contact+ works with.
• HSB B&IminorOthersEquipment and specialty insurance provider partner.
• Newline GroupminorOthersInsurance provider partner for various commercial lines coverage.
• Northbridge InsurancecoreOthersKey insurance provider partner in Contact+'s network, part of the Northbridge group which also manages privacy policy for the company.
• Southwestern GroupminorOthersInsurance provider partner in Contact+'s network.
• Totten GroupminorOthersInsurance provider partner for specialty coverage needs.
• TravelerscoreOthersMajor insurance provider partner offering commercial and specialty lines coverage.
• RevauminorOthersInsurance provider partner in Contact+'s network.
• TrisuraminorOthersSpecialty insurance provider partner for niche coverage needs.
• Burns and WilcoxminorOthersManaging general agent and insurance provider partner.
• ICPEIminorOthersInsurance provider partner for specialty coverage.
• Imperial PFS CanadaminorOthersInsurance provider partner in Contact+'s network.

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Hub International: Large North American insurance brokerage with significant Canadian operations covering commercial, personal, and specialty lines. Comparable as a competitor in the Canadian commercial/specialty brokerage space, but with materially greater scale.
• Marsh Canada: Canadian arm of global broker Marsh, offering commercial risk, specialty, and reinsurance brokerage across Canada. Broader incumbent that competes for the same specialty commercial placements but with global scale and resources Contact+ lacks.
• Aon Canada: Canadian operations of global insurance broker Aon, providing commercial risk management, specialty, and reinsurance solutions. Broad incumbent competing with Contact+ for larger specialty commercial accounts.

Direct peers

• BrokerLink: Large Canadian retail insurance broker serving personal and commercial customers across multiple provinces. Comparable as a Canadian multi-line broker competing for the same commercial accounts, though larger and broader in scope.
• BFL Canada: One of Canada's largest employee-owned commercial insurance brokerages, specializing in complex and specialty commercial risks. Directly comparable to Contact+ as a Canadian specialty commercial broker with strong carrier relationships and a focus on non-standard placements.
• Lloyd Sadd Insurance Brokers: Western Canadian insurance brokerage offering commercial, personal, and specialty lines including hard-to-place risks. Comparable as a Canadian regional specialty broker with similar product breadth and carrier-brokerage model.
• Burns & Wilcox: Specialty wholesale insurance broker and MGA focused on excess & surplus lines and hard-to-place risks. Highly comparable to Contact+ in serving brokers and clients seeking specialty placements; notably Burns & Wilcox is also a Contact+ partner, indicating tight specialty overlap.
• Jones DesLauriers (Navacord): Canadian commercial insurance brokerage within the Navacord broker network, offering commercial, specialty, and personal lines across Canada. Directly comparable in target market, Canadian footprint, and specialty product focus.
• Rogers Insurance: Alberta-based Canadian insurance brokerage offering commercial, personal, and specialty products including aviation and energy. Comparable to Contact+ in specialty commercial focus and Canadian multi-province operations.

Regional players

• Premier Group of Companies: Western Canadian insurance and financial services group offering commercial, personal, and specialty lines. Comparable as a Canadian specialty broker with regional depth, though predominantly Western Canada-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/careerlaunch

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Contact+ Insurance Network