M&S Water Services
- Company typePrivate
- Founded1997
- HeadquartersLuton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
M&S Water Services firmographics
Firmographics- Name
- M&S Water Services
- Legal name
- M & S Water Services (Utilities) Limited
- Website
- https://mandswater.co.uk
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
M&S Water Services industry classification
Industry- Product category
- Water Utility Contracting Services
- NAICS
- Water and Sewer Line and Related Structures Construction (23711), Plumbing, Heating, and Air-Conditioning Contractors (238220)
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Field Operations & Repair Services (Emergency Response, Leak Repair, Crew Dispatch) (EUANAKAL)
- akta.pro secondary industries
- Water & Wastewater Pipeline Construction (Mains, Force Mains, Interceptors) (IMAFAGAC), Emergency Water Main/Service Line Repair (HSAOAMAK)
Keywords
Where M&S Water Services is headquartered
LocationHeadquarters
- HQ city
- Luton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
M&S Water Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Others
Revenue model
- Water Infrastructure Installation and Repair: Core revenue from new installations, diversions, repairs and ongoing maintenance of water supply pipes and mains. Work includes supply pipe replacement, water mains renewal, self-lay for new developments, and commissioning services.
- Emergency Response Services: 24/7 emergency response for water leaks and bursts. They provide rapid response to water main breaks and supply pipe failures with dedicated standby teams.
- Plumbing Services: Specialist plumbing for domestic and commercial properties including burst pipes, pipe work repair, RPZ valve testing/installation, lead pipe replacement, and internal metering.
- Framework and Contract Work: Recurring work through framework agreements with water utilities including Affinity Water Adhoc Service Connections, maintenance and repair contracts, and developer services. Provides predictable revenue streams.
- Leak Detection Services: Specialist leak detection services using acoustic correlation, sounding techniques, and various testing methods to locate water leaks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free site survey with no-obligation quotation |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
M&S Water Services product offering
Product offeringCore offering
M&S Water Services is a specialist underground water utility contractor delivering installation, repair, maintenance, and emergency response services for water infrastructure. Core offerings span supply pipe replacement, water main laying and renewal, WIRS-accredited self-lay for new developments, plumbing, no-dig trenchless installation, polyethylene fusion welding, multi-method leak detection, and RPZ valve testing/installation, serving water utilities, housing associations, construction firms, local councils, critical national infrastructure sites, and domestic householders across the South East and East of England.
Product overview
M&S Water Services is a specialist water utilities contractor offering a comprehensive portfolio of underground utility services for water infrastructure. The company operates as a unified service provider combining eight core service lines: Supply Pipe Services, Water Mains Services, Self-Lay Services, Plumbing Services, No Dig Technology, Fusion Welding, Leak Detection, and RPZ Valve Services. These services are delivered as integrated solutions for new installations, repairs, maintenance, and compliance testing across domestic, commercial, and critical national infrastructure clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Supply Pipe Services Water supply pipe services including leak repair (Find and Fix), cut and cap leak isolation, Ferret leak detection, and complete supply pipe replacement using trenchless moling technology, for domestic householders, water utilities, housing associations, and commercial clients.
- Water Mains Services Water main repair, renewal, and installation services including open cut and trenchless methods, pressure testing, chlorination, sluice valve and fire hydrant services, and water meter/AMR installation, for water utilities, construction firms, and developers.
- Self-Lay Services WIRS-accredited self-lay services for new water infrastructure installation, diversions, and reinforcement for new developments, delivered as a complete package from application through to commissioning, for developers, construction firms, and water utilities.
- Plumbing Services Specialist plumbing services for domestic and commercial properties covering burst pipes, pipework repair, plumbing system overhaul, mains water supply installation, internal metering, and lead pipe replacement.
- No-Dig Trenchless Technology Trenchless technology services including directional drilling, guided auger boring, impact moling, pneumatic and hydraulic bursting, rock drilling, and pipe ramming for installing pipes without excavation, for water utilities, construction firms, housing associations, and commercial clients.
- Fusion Welding
Quantifiable outcome
- 98% of customers satisfied with works carried out as described
- +4 more outcomes
Companies that use M&S Water Services
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles5 records
M&S Water Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
M&S Water Services partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Balfour BeattycorePartnership for Anglian Water region work. M&S Water initially provided five teams to Balfour Beatty and has grown to supplying eight teams on a daily basis for R&M works and Developer Services works in the Anglian Water region since August 2014.
- Osborne Property ServicescoreOsborne provides day-to-day repairs, maintenance and planned improvement work to 10,500 council homes throughout Dacorum Borough under £235 million contract. M&S Water assists Osborne with repairs of Water Supply Pipes and Drainage within the borough.
- Affinity WatercorePrimary client and water utility company. M&S Water Services holds framework agreements including Affinity Water Ltd Adhoc Service Connections contract for new connections in North of Affinity Water Central region. Also provides ongoing maintenance and repair services and received interim framework agreement for M&R services.
- Clancy DocwracorePartnership for Anglian Water region. M&S Water supplies teams on a daily basis and standby program (24/7) for R&M (Repair and Maintenance), Developer Services and Main Laying disciplines. Contract has grown significantly since initial partnership.
- Affinity SuttoncoreOne of the largest providers of affordable housing in England managing over 57,000 homes. M&S Water assists with repairs of Water Supply Pipes and Drainage in the Eastern region of the country.
- SQS (Stanmore Quality Surfacing LTD)minorPartnership for Affinity Water Adhoc Service Connections contract. M&S Water's scope includes surveying of sites, meeting customers where required, excavation and installation of pipework and fittings working alongside SQS.
- Rochford Plant HirecoreSister company established by M&S Water directors to run a dedicated fleet of equipment including vehicles, small tools, mini excavators, dumpers and welfare units to support M&S Water operations.
- NWG (Northumbrian Water Group)coreM&S Water became an approved contractor to NWG and their nationwide Pipeline Solutions department. This includes Essex and Suffolk Water & Northumbrian Water, allowing M&S Water to work for any Northumbrian Water Group company.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
M&S Water Services competitors and assessment
Company assessmentBroad incumbents
- Kier Group: UK infrastructure group with utilities and water-network capability through its Kier Utilities business. Competes for the same water utility frameworks and broader infrastructure work that M&S supports as a sub-contractor.
- Balfour Beatty: Large UK infrastructure group whose utilities division holds direct frameworks with Anglian Water and others. M&S Water Services is a sub-contractor to Balfour Beatty on Anglian Water R&M and Developer Services work, making Balfour Beatty both an incumbent prime and the route to market for part of M&S's revenue.
- Skanska UK: Major UK infrastructure contractor with water utility work including mains renewal, civil engineering and trenchless installation. Overlaps with M&S on water infrastructure projects but at significantly larger scale and broader portfolio.
Direct peers
- Barhale: UK civil engineering and infrastructure specialist with deep water-sector exposure across mains renewal, clean-water networks, and trenchless installation. Directly comparable to M&S on water infrastructure construction and repair, though at a larger scale.
- Lanes Group: UK drainage, water utility and infrastructure services provider with overlapping capability in water mains, leakage, plumbing, and reactive maintenance. Comparable customer base in housing associations, utilities and local authorities.
- M Group Services (formerly Morrison Water Services): One of the UK's largest water infrastructure services groups, delivering network maintenance, leakage reduction, metering, and self-lay services to water utilities. Highly comparable in core service lines (leak detection, mains renewal, field operations) and a direct competitor for utility framework bids that M&S targets.
- Clancy Docwra: UK specialist water and infrastructure contractor providing leakage detection, mains laying, repair and maintenance for water utilities including Anglian Water. M&S Water Services is a sub-contractor to Clancy Docwra on Anglian Water framework work, making them the closest direct competitor and partner on adjacent lots.
- Cappagh Browne: UK utility and infrastructure services contractor operating in water, gas and power networks, with comparable water-mains, service-connection and developer-services work. Direct competitor for the same water-utility and housing-association frameworks M&S pursues.
Others
- Stantec UK: Engineering consultancy serving UK water utilities on planning, design, and program management of network renewals and leakage programmes. Not a contractor competitor but a stakeholder shaping the framework specifications M&S bids into.
- Affinity Water: M&S Water Services' largest customer and framework partner (Adhoc Service Connections, M&R interim framework). Listed as a peer because it is the dominant client defining M&S's commercial model, even though it is a regulated water utility rather than a direct contractor competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
M&S Water Services social profiles
Digital presenceM&S Water Services compliance and trust
Trust signalCompliance14 records
M&S Water Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
M&S Water Services leadership team
Management profileNumber of profiles
Profiles2 records
M&S Water Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
M&S Water Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about M&S Water Services
What does M&S Water Services do?
M&S Water Services is a specialist underground water utility contractor delivering installation, repair, maintenance, and emergency response services for water infrastructure. Core offerings span supply pipe replacement, water main laying and renewal, WIRS-accredited self-lay for new developments, plumbing, no-dig trenchless installation, polyethylene fusion welding, multi-method leak detection, and RPZ valve testing/installation, serving water utilities, housing associations, construction firms, local councils, critical national infrastructure sites, and domestic householders across the South East and East of England.
Is M&S Water Services a public or private company?
M&S Water Services is a private company. It is classified as family owned and is currently operating.
When was M&S Water Services founded?
M&S Water Services was founded in 1997. It employs 11 to 50 people.
Where is M&S Water Services based?
M&S Water Services is headquartered in Luton, United Kingdom, in the Europe region.
How does M&S Water Services make money?
Five revenue lines are on record. Water Infrastructure Installation and Repair is the primary driver. The others are emergency Response Services, plumbing Services, framework and Contract Work and leak Detection Services.
Who are M&S Water Services's main competitors?
Broad incumbents on record are Kier Group, Balfour Beatty and Skanska UK. Direct peers are Barhale, Lanes Group, M Group Services (formerly Morrison Water Services), Clancy Docwra and Cappagh Browne. Others are Stantec UK and Affinity Water.
Does M&S Water Services have an API?
No public API is recorded for M&S Water Services.
What industry is M&S Water Services in?
M&S Water Services's product category is Water Utility Contracting Services. Its primary akta.pro industry code is EUANAKAL, Field Operations & Repair Services (Emergency Response, Leak Repair, Crew Dispatch), with a secondary code of IMAFAGAC, Water & Wastewater Pipeline Construction (Mains, Force Mains, Interceptors). Its NAICS code is 23711 and its SIC code is 1623.