Comfort Group

Name

Comfort Group

Legal name

Общество с ограниченной ответственностью «Группа Комфорт» (ООО «Группа Комфорт»)

Website

https://comfort-group.ru

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Residential Property Management Services

NAICS

Services to Buildings and Dwellings (5617), Facilities Support Services (561210)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

Keywords

• Residential property management
• Communal services management
• Debt recovery services
• Elevator maintenance
• Real estate consulting

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Property Management Services: Ongoing management fees for multi-apartment buildings, including technical maintenance of engineering systems, electrical supply, heating, water/sewage, HVAC, fire safety, video surveillance, cleaning, concierge services, and landscaping. Fees are likely based on managed square meters.
2. Suburban/Country Real Estate Management: Comprehensive management of cottage settlements including technical maintenance of engineering networks, landscaping, waste management, security, and financial management of communal payments.
3. Debt Recovery Services for Housing Sector: Legal and analytical services for management companies (UK), housing cooperatives (TSN), and resource-supply organizations (RSO) to recover accounts receivable for communal services. Includes pre-trial negotiation, litigation, and enforcement support.
4. Conceptual and Engineering Consulting: Advisory services including project lifecycle analysis, technical audits, operational concept development, and digital solution design for real estate developers and property managers.
5. Elevator Equipment Operation: Technical audit, design, installation, and reliable operation of elevator systems and lifting mechanisms.
6. Platform/Service Fees (B2C/B2B Marketplace): The platform enables ordering of home services from third-party contractors (performers). The company facilitates the transaction between customers and performers, handling order management, payment processing, and service quality coordination. Pricing includes published price-lists for transparency.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Comfort Group provides comprehensive property management services for multi-apartment residential buildings and suburban/cottage settlements, including technical maintenance of engineering systems, communal utilities management, cleaning, security, landscaping, and concierge services. The company also delivers accounts receivable management and debt recovery for housing and communal services, legal services, conceptual and engineering consulting for property developers, and elevator equipment technical audit, installation, and operation. Operations are supported by a proprietary digital platform, mobile application, and AI-driven debt forecasting analytics, distributed across 18 Russian cities with 5 million m² under management.

Product overview

Comfort Group operates as a comprehensive property management ecosystem comprising three core pillars: Property Management Services (apartment buildings, suburban real estate), Legal and Financial Services (accounts receivable management, legal consultation, court representation), and Technical Consulting (project audits, document preparation, pre-operation support). The portfolio includes specialized sub-services for debt collection strategy, debtor segmentation, forecasting analytics, and judicial recovery. The company manages 5 million m² across Russia with 1000+ professionals, offering both standalone services and integrated solutions across multiple property types.

Differentiator

Problem solved

Functional benefit

Products and services

• Management of Apartment Buildings
• Suburban Real Estate Management
• Accounts Receivable Management and Debt Recovery
• Legal Services
• Real Estate Consulting
• Elevator Equipment Operation

Quantifiable outcome

• 92% accuracy in 90-day accounts receivable forecasting
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Scale indicators6 records

Recent moves3 records

Expansion highlights6 records

Broad incumbents

• FirstService Corporation: Large North American residential property management company with significant operations globally; offers integrated property services (engineering, concierge, debt management) similar to Comfort Group's portfolio but at greater scale and geographic diversity.
• Greystar Real Estate Partners: Global leader in residential property management, rental operations, and real estate investment; provides technology-enabled property services comparable to Comfort Group's platform and managed building operations, with substantially broader geographic footprint.
• JLL Residential Services: Global commercial real estate services firm with residential property management, consulting, and valuation practices; overlaps with Comfort Group's consulting and managed services portfolio at a multi-region and enterprise scale.

Direct peers

• MR Group Property Management: Property management division of MR Group developer; manages large-scale Moscow residential complexes with engineering, concierge, and communal services comparable to Comfort Group's core offerings.
• Samolet Property Management (Самолет Управление): Property management arm of Samolet Group, one of Russia's largest residential developers; provides end-to-end apartment building management and ancillary services for newly commissioned developments, directly competing for the same UK/TSN contracts as Comfort Group.
• Capital Group Management: Property management entity affiliated with Capital Group developer in Moscow; delivers residential building management and adjacent services for high-end Moscow residential complexes, competing for similar UK and HOA contracts.
• PIK-Komfort: One of Russia's largest residential property management companies, affiliated with PIK Group developer; manages millions of square meters of multi-apartment buildings nationwide and offers the same core service portfolio (engineering maintenance, communal services, debt recovery) as Comfort Group.
• AVS Property Management (АВС): Russian residential property management company providing apartment building management, communal services, and consulting across multiple Russian cities; overlaps directly with Comfort Group's multi-city service portfolio.
• UK Donstroy: Moscow-focused residential property management company serving Donstroy-developed premium housing complexes; comparable to Comfort Group's apartment building management and suburban real estate management offerings.
• LSR Group Property Management: Property management subsidiary of LSR Group, a major Russian developer, providing full-service residential building operations across Saint Petersburg and Moscow — a direct competitor in the same metro markets where Comfort Group is concentrated.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/VKComfort
• LinkedInlinkedin.com/company/-----

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comfort Group