System Access
Pneuma Solutions develops accessible cloud-based software for blind and print-disabled individuals and the organizations that serve them, automating ADA Title II compliance through products such as Scribe (document remediation), RIM (remote desktop access), and Accessible Archive (court e-filing).
- Company typePrivate
- Founded2001
- HeadquartersMinneapolis, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What System Access does
Pneuma Solutions, LLC is a privately held software company that develops accessible cloud-based applications for blind and print-disabled individuals and the organizations that serve them. The portfolio comprises standalone SaaS products rather than a unified platform: Scribe and Scribe for Documents for automated PDF and image remediation; Remote Incident Manager (RIM) for accessible remote desktop support; Scribe for Meetings for virtual meeting accessibility; Sero for mobile accessibility; DocuScan Plus for document scanning; a Self-Advocacy Kit; and Accessible Archive, a court e-filing integration that extends the company's Augmented Media Remediation technology into judicial systems. The underlying technology converts inaccessible documents into structured, screen-reader-friendly formats and is positioned to address ADA Title II compliance requirements for state and local government entities.
System Access firmographics
Firmographics- Name
- System Access
- Legal name
- Pneuma Solutions, LLC
- Website
- https://serotek.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Pneuma Solutions develops accessible cloud-based software for blind and print-disabled individuals and the organizations that serve them, automating ADA Title II compliance through products such as Scribe (document remediation), RIM (remote desktop access), and Accessible Archive (court e-filing).
- Ownership category
- akta.pro rank
Where System Access is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Markets served
System Access business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Document Remediation (Scribe): Per-page pricing for document accessibility conversion. Subscription plans provide page conversion quotas (e.g., 2,500 pages per year).
- Remote Desktop Support (RIM): Subscription-based remote access tool for assistive technology support.
- Meeting Accessibility (Scribe for Meetings): Subscription or per-use model for real-time meeting content accessibility.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Document Remediation (Scribe) - Base tier |
| Subscription | Annual | Document Remediation (Scribe) - Annual Subscription |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
System Access product offering
Product offeringCore offering
System Access, through its Pneuma Solutions subsidiary, develops and sells accessible cloud software products including Scribe (document remediation at $0.05/page), Scribe for Meetings, Remote Incident Manager (RIM) for accessible remote desktop support, Sero mobile accessibility, DocuScan Plus, and Accessible Archive for court e-filing. Offerings target both organizations seeking ADA Title II compliance and blind/print-disabled individual consumers needing accessible digital documents.
Product overview
Pneuma Solutions offers a suite of cloud-based accessible cloud technology products designed for organizations serving print-disabled consumers, students, employees, and citizens, as well as directly to blind and print-disabled individuals. The product portfolio includes Remote Incident Manager (RIM) for secure remote desktop access, Scribe and Scribe for Documents for document remediation and conversion, Scribe for Meetings for virtual meeting accessibility, Sero for mobile accessibility, DocuScan Plus for document scanning, Self-Advocacy Kit for disability advocacy resources, and Accessible Archive for court e-filing accessibility. The products operate as standalone accessible cloud applications rather than a unified platform-with-modules architecture.
Differentiator
Problem solved
Functional benefit
Brands
- Remote Incident Manager (RIM): Secure, accessible remote desktop access platform for technical professionals, trainers, and everyday users
- Scribe
- Scribe for Meetings
- Sero
- DocuScan Plus
- Self-Advocacy Kit
- Accessible Archive
- Scribe for Documents
- ScribeMe
Products and services
- Remote Incident Manager (RIM) Secure, accessible remote desktop access solution that bridges assistive technology and mission-critical applications. Built for technical professionals, trainers, and everyday users needing remote support with assistive technology compatibility; subscription-based.
- Scribe Digital document remediation product that converts inaccessible PDFs and images into accessible formats (HTML) for print-disabled users. Priced from $0.05 per page with near-instant conversion; offered via subscription annual page quotas (e.g., 2,500 pages/year) and pay-as-you-go.
- Scribe for Meetings Accessibility solution for virtual meetings and webinars that makes on-screen content accessible to print-impaired participants. For individuals and organizations of any size needing equal access during online meetings, training, or webinars.
- Sero Mobile accessibility solution accessible via secure.samobile.net, designed for blind and print-disabled users on mobile devices.
- DocuScan Plus Document scanning solution that converts physical documents into accessible digital formats for print-disabled users.
- Self-Advocacy Kit Resource kit that helps individuals with disabilities advocate for accessible technology and information access.
- Accessible Archive Court e-filing portal integration that makes filings accessible at the moment of submission using Augmented Media Remediation technology; designed for state and local government court systems needing ADA Title II compliance.
- Scribe for Documents Document remediation platform also accessible at scribeit.io; converts documents to accessible HTML formats for print-disabled individuals.
Quantifiable outcome
- $0.05 per page pricing (lowest in market per company claims)
- +1 more outcomes
Companies that use System Access
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
System Access technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
System Access partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
System Access competitors and assessment
Company assessmentBroad incumbents
- Microsoft (Accessibility): Incumbent productivity platform (Office 365, Azure, Windows) embedding accessibility features natively across document, meeting, and OS layers. Represents a long-term threat to standalone vendors like Pneuma as accessibility becomes table stakes.
- Google (Accessibility): Google's Workspace, Chrome, and Android embed growing accessibility capabilities. Relevant adjacent incumbent that could integrate or displace standalone remediation tools over time.
Direct peers
- Allyant (formerly Crawford Technologies): Document accessibility and remediation vendor serving government, education, and enterprise. Directly comparable to Pneuma's Scribe product line and target customer base.
- AudioEye: Public digital accessibility company offering automated remediation, auditing, and monitoring tools for web and document accessibility. Direct competitor to Pneuma in selling accessibility compliance solutions to organizations subject to ADA and similar regulations.
- TPGi (The Paciello Group): Accessibility consultancy and tool provider focused on enterprise and government clients. Overlaps with Pneuma in document and digital accessibility remediation, particularly in regulated sectors.
- UserWay: Accessibility widget and AI remediation provider serving websites and digital documents. Overlaps with Pneuma on affordable, automated accessibility compliance for organizations facing ADA-related litigation risk.
- Level Access: Enterprise digital accessibility platform combining software, services, and consulting. Competes with Pneuma in larger enterprise and government accounts for ongoing accessibility compliance and remediation.
- AccessiBe: AI-powered web accessibility platform providing automated remediation overlays and audits. Competes with Pneuma in the same ADA-compliance buyer segment, especially for SMB and mid-market organizations seeking affordable accessibility solutions.
- CommonLook: Specialist in PDF/UA and document accessibility remediation tools, particularly for government and regulated industries. Closest direct competitor to Pneuma's Scribe and Accessible Archive document remediation capabilities.
Emerging players
- Recite Me: Web accessibility toolbar and document support provider. Overlaps with Pneuma in serving disability-focused content accessibility for organizations, but with a more toolbar-centric model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
System Access social profiles
Digital presenceSystem Access compliance and trust
Trust signalCompliance1 record
System Access financial estimates
Financial estimateRevenue estimate
Valuation estimate
System Access leadership team
Management profileNumber of profiles
Profiles1 record
System Access funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
System Access M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about System Access
What does System Access do?
System Access, through its Pneuma Solutions subsidiary, develops and sells accessible cloud software products including Scribe (document remediation at $0.05/page), Scribe for Meetings, Remote Incident Manager (RIM) for accessible remote desktop support, Sero mobile accessibility, DocuScan Plus, and Accessible Archive for court e-filing. Offerings target both organizations seeking ADA Title II compliance and blind/print-disabled individual consumers needing accessible digital documents.
Is System Access a public or private company?
System Access is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was System Access founded?
System Access was founded in 2001. It employs 1 to 10 people.
Where is System Access based?
System Access is headquartered in Minneapolis, United States, in the North America region.
How does System Access make money?
Three revenue lines are on record. Document Remediation (Scribe) is the primary driver. The others are remote Desktop Support (RIM) and meeting Accessibility (Scribe for Meetings).
Who are System Access's main competitors?
Broad incumbents on record are Microsoft (Accessibility) and Google (Accessibility). Direct peers are Allyant (formerly Crawford Technologies), AudioEye, TPGi (The Paciello Group), UserWay, Level Access, AccessiBe and CommonLook. Recite Me is listed as an emerging player.
Does System Access have an API?
No public API is recorded for System Access.