What Fundación ANAR does

Fundación ANAR is a Madrid-headquartered non-profit foundation founded in 1970 that operates a multi-channel child protection helpline ecosystem serving at-risk children, adolescents, and their families primarily in Spain with subsidiary operations in Peru, Colombia, and Chile. Its core service portfolio comprises six telephone and chat helplines: the main ANAR line for minors at risk (900 20 20 10 and EU-harmonized 116 111), the Family and School Centers line for adults, the Missing Children line (EU-harmonized 116000) with direct security-force connection, a gender-violence-in-minors line, and a school-bullying line, complemented by email and chat channels operating 24/7 under confidentiality protocols. Underlying service delivery is supported by 28 years of specialized orientation protocols, SVIsual accessibility technology for deaf users, a Centro de Estudios e Investigación built on over 6.5 million logged calls since 1994, a network of foster homes, school outreach programs that have trained 376,450+ participants since 2003, and the Campus ANAR online training platform.

The organization monetizes through a diversified non-profit revenue model rather than traditional pricing: recurring individual memberships starting at €15/month, one-time donations via card/PayPal/Bizum, corporate partnerships with tax-deductible benefits (40-50% deduction), legacy and bequest income, sale of solidarity products (cards, gifts), and public grants from five Spanish ministries including Next Generation EU funds. Go-to-market is direct-to-beneficiary via free, confidential channels and B2B-influenced via corporate and government partnerships. Customer segments span at-risk children and adolescents (primary), families and caregivers, educational institutions, and families of missing children, with coordination touchpoints to Guardia Civil and police forces for case escalation. Geographic footprint covers all of Spain through a Madrid headquarters and four regional delegations (Castilla y León, Comunidad Valenciana, Canarias, Baleares), plus wholly-owned subsidiaries in Peru, Colombia, and Chile. Operational scale includes 51-100 paid employees, capacity for over 1,000 daily help requests via a paid-volunteer-intern workforce, and 252,561 help requests answered in 2025.

Name

Fundación ANAR

Legal name

FUNDACIÓN ANAR

Website

https://anar.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

51–100 employees

Short description

Fundación ANAR is a Madrid-based non-profit foundation operating 24/7 free phone, chat, and email helplines, foster homes, school programs, and a research center to protect at-risk children and adolescents in Spain and Latin America.

Ownership category

akta.pro rank

Product category

Child and adolescent welfare services

NAICS

Child and Youth Services (624110), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Crisis Intervention & Suicide Prevention Services (EDALAFAD), Domestic Violence & Abuse Support Services (BPAGAEAD), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Child helpline services
• Youth welfare support
• Missing children assistance
• Foster home services
• School bullying prevention

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Donations and Memberships: Recurring donations from members (socios) and one-time donations from individuals, with tax deduction benefits (80% for donations up to €250, 40-45% for larger amounts for individuals)
2. Corporate Partnerships and Sponsorships: Collaborations with companies including donations, in-kind contributions, pro-bono work, corporate events, and employee actions, with 40-50% tax deductions for companies
3. Inheritance and Legacy Fund: Legacies and bequests left to the foundation in testaments, designated to support ANAR helplines and missing children programs
4. Solidarity Products: Sale of solidarity items (cards, fans, bracelets) for celebrations like weddings, baptisms, communions, and corporate gifts, with proceeds supporting helplines
5. Public Grants and Subsidies: Funding from various ministries, autonomous communities, and local administrations including Next Generation EU and Plan de Recuperación funds

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Fundación ANAR provides free, confidential, 24/7 helpline services (phone, chat, email) for children and adolescents at risk, delivering immediate psychological, social, and legal intervention for issues such as bullying, abuse, suicidal behavior, and gender violence. It complements these services with foster homes for children without family care, school outreach and training programs, and a research center that produces studies and reports from its unique helpline database.

Product overview

Fundación ANAR is a non-profit organization offering a multi-channel helpline ecosystem centered on protecting children and adolescents at risk. Its core product portfolio consists of six telephone/chat helplines (for minors at risk, families/schools, missing children, gender violence in minors, and school bullying), complemented by email, chat, and an online campus. The helplines are supported by a Centro de Estudios e Investigación that transforms call data into reports and studies, a foster homes network, a school outreach program, and ANAR Solutions — a library of practical guides, decalogues, and advice resources for families and professionals. All channels operate within a framework of confidentiality, 24-hour availability where applicable, and professional staffing.

Differentiator

Problem solved

Functional benefit

Products and services

• Teléfono/Chat ANAR de Ayuda a Niños/as y Adolescentes Free and confidential telephone and chat helpline (900 20 20 10 / 116 111) operating 24 hours nationwide, providing immediate psychological, social, and legal assistance to children and adolescents at risk in Spain.
• Teléfono/Chat ANAR de la Familia y los Centros Escolares Helpline and chat service for adults (families, educators, neighbors) needing guidance on issues related to minors at risk.
• Teléfono/Chat ANAR para Casos de Niños/as y Adolescentes Desaparecidos European Union harmonized helpline (116000) for missing children cases, operating 24 hours with emotional support, legal/social advice, assistance with reports, and direct connection to security forces.
• Email ANAR Email-based assistance channel accessible through www.anar.org, providing help to children and adolescents and their families and teachers.
• Teléfono/Chat ANAR de Violencia de Género en Menores de Edad Specialized helpline and chat service addressing gender-based violence affecting minors.
• Teléfono/Chat ANAR Contra el Acoso Escolar Dedicated helpline and chat service for reporting and addressing school bullying and cyberbullying cases.
• Centro de Estudios e Investigación ANAR Research center leveraging a unique database of more than 6.5 million calls accumulated over 30 years to produce reports, studies, and publications on issues affecting minors, used for advocacy and legislative change.
• Hogares de Acogida ANAR Foster homes for children and adolescents lacking adequate family care, modeled after normal family life in residential neighborhoods, providing emotional, educational, and personal support. 2,220 children have been hosted since 1970.
• ANAR en Colegios e Institutos Educational outreach program present in schools to inform students about ANAR helplines, support teachers with guidance, offer resources to parent associations, and deliver preventive education workshops. 376,450+ students, professionals, and families trained since 2003.
• Campus ANAR Online training campus providing courses and educational materials for volunteers, practitioners, and professionals involved in child protection.

Quantifiable outcome

• 252,561 help requests answered in 2025 through phone and chat
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

23 partnerships are on record, tiered core, major, strategic and minor.

• Ministerio de Derechos Sociales y Agenda 2030coreOthersCollaboration agreement with the Ministry of Social Rights for child protection programs and initiatives
• Ministerio del InteriorcoreOthersPartnership for the 116000 missing children helpline with direct connection to security forces
• Ministerio de JusticiacoreOthersCollaboration on legal protection matters for children and adolescents
• Ministerio de Educación y Formación ProfesionalcoreOthersPartnership for school programs and educational awareness campaigns
• Ministerio de IgualdadcoreOthersCollaboration on gender violence prevention among minors
• Ministerio de Sanidad, Consumo y Bienestar SocialcoreOthersPartnership for health-related child protection programs
• Mutua MadrileñamajorOthersMain sponsor for school bullying prevention programs and awareness campaigns
• CaixaBankmajorOthersCorporate partnership with financial support for ANAR programs
• Banco SantandermajorOthersCorporate sponsorship and support for child protection initiatives
• TikTokstrategicOthersCorporate partnership for digital safety and online child protection
• InditexstrategicOthersCorporate partnership supporting ANAR programs
• DisneystrategicOthersCorporate sponsorship for child protection initiatives
• Universidad Complutense de MadridstrategicOthersCooperation agreements for student internships and excellence scholarships, recognized as Best Practice Entity
• Universidad EuropeastrategicOthersPartnership for student internship programs
• Fundación DISAminorOthersCorporate foundation supporting ANAR programs in the Canary Islands
• Leroy MerlinminorOthersCorporate partnership for child welfare programs
• OyshominorOthersCorporate sponsorship for ANAR initiatives
• EnagásminorOthersCorporate partnership supporting child protection
• Child Helpline InternationalcoreOthersFounding member of the international network of child helplines, ANAR was responsible for Europe region from 2010-2014
• Missing Children EuropecoreOthersMember since platform creation in 2013, works with 30 organizations across 26 European countries on missing and sexually exploited children
• Amber Alert EuropecoreOthersMember of the European network for missing children alerts
• Plataforma de InfanciastrategicOthersMember of the Spanish Childhood Platform coalition
• 23 Spanish UniversitiescoreOthersCooperation agreements with 23 Spanish universities including UCM, Carlos III, CEU San Pablo, Comillas, Nebrija, Rey Juan Carlos, UNED, and others for student internships and scholarships

Scale indicators9 records

Recent moves18 records

Expansion highlights5 records

Direct peers

• Childline (NSPCC): UK-based 24/7 helpline for children and young people, operated by the NSPCC. Directly comparable to ANAR's telephone/chat support model for minors, with similar multi-channel access, volunteer-staffed delivery, and free/confidential positioning.
• Childhelp: US nonprofit operating a 24/7 national child abuse hotline plus residential programs. Comparable to ANAR on the abuse/crisis-intervention axis and on the combination of helpline services with foster/residential care.
• Telefono Azzurro: Italy's primary helpline for children and adolescents at risk, offering phone, chat, and online support. Closest direct peer to ANAR — same model (helpline for minors, 24/7, free, confidential) and similar advocacy/research function within a southern-European regulatory environment.
• Kids Helpline (yourtown): Australia's free, 24/7 phone, web and email counseling service for people aged 5–25. Comparable to ANAR in target audience (youth), multi-channel delivery, and nonprofit funding model — a leading direct peer in the global child-helpline category.

Others

• Missing Children Europe: Brussels-based federation coordinating EU missing-children hotlines (116000). Not a service peer but an ecosystem/network peer — ANAR is a founding member and contributes the Spanish 116000 channel.
• Fundación ANAR Perú: Wholly-owned Latin American subsidiary operating the Peru helpline (incl. Quechua-language line). Included as an internal/sister-entity reference rather than a true peer — useful for benchmarking the unit economics of a country-level ANAR program.
• Child Helpline International: Global network of child helplines; ANAR was a founding member and led the Europe region 2010–2014. Comparable as an ecosystem participant rather than a competitor, but provides a useful benchmark for international helpline operating models and data/advocacy norms.

Broad incumbents

• Cruz Roja Juventud: Spanish Red Cross youth programs delivering social services to vulnerable minors (homelessness, migration, family support). Adjacent in target population and Spanish government/nonprofit funding ecosystem, though broader in scope than ANAR's specialist helpline mission.
• Save the Children España: Spanish affiliate of the global Save the Children network, working on child welfare, rights, and protection. Larger and broader than ANAR in scope, but addresses overlapping issues (child abuse, mental health, education) and competes for similar donor, government, and corporate-partnership funds in Spain.

Regional players

• Teléfono de la Esperanza: Spanish crisis-line association operating a 24/7 emotional support helpline. Operates in the same Spanish market and channel (phone-based crisis support) as ANAR but with a wider age mandate rather than minors-specific.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fundacionanar
• YouTubeyoutube.com/channel/UCOQb3ZDHjHMrvUBXBF6asfw
• Facebookfacebook.com/FundacionANAR
• LinkedInlinkedin.com/company/fundaci-n-anar
• Instagraminstagram.com/fundacionanar
• TikToktiktok.com/@fundacionanar?

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Fundación ANAR