What Greenleaf Family Center does

Greenleaf Family Center is a 501(c)(3) nonprofit social services organization headquartered at 580 Grant Street in Akron, Ohio, founded in 1912 as the Charity Organization Society of Akron by community leaders including Harvey Firestone and F.A. Seiberling. The organization delivers services across three foundational pillars: behavioral health treatment and prevention (individual, couples, family, and group counseling; substance use treatment; ASPP suicide prevention), family support and education (PEERS parent advocacy, Family Success Network, Family First Steps home visiting for ages 0-3, Kids' Safety Supplies, Workforce Supports), and Community Services for the Deaf and Hard of Hearing (CSD), which provides ASL interpretation, advocacy, case management, and ASL classes across a five-county service area (Summit, Portage, Medina, Holmes, Wayne). Greenleaf also runs school-based counseling in Coventry, Revere, Manchester, and Portage Lakes Career Center districts, plus juvenile and adult court referral programs including Intervention in Lieu of Conviction and Multi-disciplinary Representation Team.

The underlying technology stack is intentionally limited: HIPAA-compliant phone-based telehealth for counseling intake and ongoing sessions, a standard website (greenleafctr.org) on what appears to be a Drupal/Pantheon CMS, and routine SaaS tools (Constant Contact for email newsletters). There is no proprietary software, AI/ML capability, or API-documented product. Service delivery rests on credentialed human capital — licensed social workers, clinical counselors, certified prevention specialists, and qualified ASL interpreters — rather than technology differentiation.

Greenleaf's revenue model is a hybrid of (1) insurance and Medicaid reimbursement for clinical services (with self-pay and a sliding fee scale for uninsured clients), (2) grants from federal, state, and county government sources (Ohio MHAS, ADM Board, ODJFS, Ohio Department of Health, OOD), and (3) charitable contributions from community foundations (Akron, Barberton, Hudson, Sisler McFawn, Tuscora Park, Huntington, Welty, Synthomer) and individual donors via an annual campaign. The Customer Services for the Deaf program also generates earned revenue through ASL interpretation services that delivered approximately 8,750-9,500 hours in 2025. Group pricing examples include a Teen Anger Management Group at $40 per session ($480 per 12-week program). In 2025 Greenleaf served 25,750 individuals; current CEO Jill Oldham succeeded Dawn Glenny (under whose tenure from 2013-2023 revenue tripled) in January 2024, and the organization is currently executing a strategic plan with a ten-year vision through 2035.

Name

Greenleaf Family Center

Legal name

Greenleaf Family Center

Website

https://greenleafctr.org

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

51–100 employees

Short description

Greenleaf Family Center is a 501(c)(3) nonprofit founded in 1912 in Akron, Ohio, delivering behavioral health counseling, family support and education, suicide prevention, and ASL interpretation services across a five-county region in northeast Ohio, serving 25,750 individuals in 2025.

Ownership category

akta.pro rank

Product category

Nonprofit Behavioral Health and Social Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (624110), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Mental Health Counseling & Therapy Services (K–12) (EDAJALAG), Note-Taking, Interpreting & Communication Access Services (EDALAGAD), Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family & Parenting Education (Family Literacy, Parenting Skills) (EDAAAFAF)

Keywords

• Behavioral health counseling
• Family support services
• Suicide prevention education
• ASL interpretation services
• Nonprofit social services

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance Reimbursement: Greenleaf accepts Medicaid and most private insurance plans for mental health counseling services. Revenue is generated through reimbursement for clinical services delivered.
2. Donations and Grants: Annual campaign donations and grant funding from foundations (Akron Community Foundation, Barberton Community Foundation, Hudson Community Foundation, Sisler McFawn Foundation, Tuscora Park) and government sources (Ohio MHAS, ADM Board, ODJFS) provide flexible operating support.
3. Self-Pay/Sliding Fee Scale: Cash or credit card payment expected at time of visit for uninsured clients. Good Faith Estimates provided as required by law. Sliding fee scale available for those who qualify.
4. Interpretation Services: ASL interpretation services provided to the D/deaf and Hard of Hearing community. CSD provided 8,750-9,500 hours of interpretation services in 2025.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Greenleaf Family Center delivers behavioral health counseling (individual, couples, family, and group), school-based suicide prevention education, family support and early childhood programs, and ASL interpretation/advocacy services for the Deaf and Hard of Hearing. Services are delivered via in-person appointments at the Akron headquarters, HIPAA-compliant telehealth, school classrooms, and home visits across a five-county region. The organization does not sell products; its offering is the professional service itself.

Product overview

Greenleaf Family Center is a nonprofit social services organization offering a comprehensive portfolio of counseling, education, and support programs. The organization operates as a unified service delivery model (not a software product) organized around three foundational areas: Behavioral Health Treatment and Prevention (Individual, Couples, Family and Group Counseling, Anger Management Groups, Teen Anger Management, Trauma, Parenting Group); Family Support and Education (PEERS Parent Advocate Program, Family Success Network, Family First Steps, Kids' Safety Supplies, Workforce Supports); and Community Services for the Deaf and Hard of Hearing (CSD) including ASL Interpretation, ASL Classes, and Advocacy/Case Management. Additional programs include the Adolescent Suicide Prevention Program (ASPP), school-based counseling, and court referral services. The organization serves greater Akron and Summit County, with CSD extending to five counties. All programs work together to provide holistic support for individuals and families facing mental health challenges, life transitions, and accessibility needs.

Differentiator

Problem solved

Functional benefit

Brands

• Community Services for the Deaf and Hard of Hearing (CSD): Provides interpreting, advocacy, and education for individuals who are D/deaf, DeafBlind, Hard of Hearing, or losing their hearing, serving Summit, Portage, Medina, Holmes, and Wayne counties.
• PEERS (Parent Education, Empowerment, Resources and Support)
• Family First Steps
• Family Success Network
• Adolescent Suicide Prevention Program (ASPP)

Products and services

• Individual, Family, and Group Counseling Clinical behavioral health counseling and therapy for adults, teens, children, couples, and families addressing depression, anxiety, trauma, grief, anger management, substance use, LGBTQ+ concerns, parenting, and relationships. Delivered in-person at the Akron office and via HIPAA-compliant telehealth.
• PEERS Parent Advocate Program Free peer advocacy program for Summit County parents of children with complex behavioral health needs, helping families navigate schools, juvenile justice, mental health, developmental disabilities, and child welfare systems.
• Family Success Network Free family support services program offering family coaching, parenting tips, money management, financial assistance, and connection to community supports.
• Family First Steps Early childhood education and support program using the Parents as Teachers model to serve pregnant women and families with children ages 0-3 through home visits, group sessions, family goal planning, and resources.
• Adolescent Suicide Prevention Program (ASPP) School-based suicide prevention education using the Signs of Suicide (SOS) curriculum for middle and high school students, plus QPR gatekeeper training for school staff and community adults.
• Community Services for the Deaf and Hard of Hearing (CSD) Comprehensive program serving D/deaf, DeafBlind, Hard of Hearing, and late-deafened individuals across Summit, Portage, Medina, Holmes, and Wayne counties. The only program of its kind in the five-county region.
• ASL Interpretation Services American Sign Language interpretation services provided by CSD for medical, legal, education, mental health, and community settings, including tactile ASL.
• ASL Classes American Sign Language instruction for individuals 12 and older covering expressive and receptive skills, language structure, Deaf culture, and fingerspelling.
• D/deaf and Hard of Hearing Advocacy and Case Management Community case management and advocacy for D/deaf and Hard of Hearing individuals including information and referral, basic-needs assistance, government-program access, independent living skills, and vocational rehabilitation support.
• Teen Anger Management Group 12-session weekly group therapy program for teens ages 13-17 covering anger understanding, communication, boundaries, coping tools, and emotion regulation. Priced at $40 per group session ($480 total).
• School Based Counseling Counseling services delivered directly in schools within the Coventry, Revere, Manchester, and Portage Lakes Career Center school districts.
• Court Referral Programs (Intervention in Lieu of Conviction and MRT) Court-referred intervention services including the Intervention in Lieu of Conviction program for Common Pleas court referrals and the Multi-disciplinary Representation Team (MRT) for juvenile court referrals.

Quantifiable outcome

• 25,750 individuals served in 2025 across all programs
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Opportunities for Ohioans with Disabilities (OOD)coreStrategic or Co-development PartnerOOD is the primary funding partner for CSD (Community Services for the Deaf). Partnership supports vocational rehabilitation services for deaf and hard of hearing individuals.
• Summit County Schools (59 schools)coreStrategic or Co-development PartnerASPP delivers suicide prevention programming in 59 schools across Summit County. Schools trust Greenleaf to deliver SOS curriculum and staff training.
• Council on Accreditation (COA)coreOthersAccrediting body that has certified Greenleaf meets high standards of integrity and ethics.
• Akron Children's HospitalsupportingStrategic or Co-development PartnerPartner organization. Staff members from Akron Children's Hospital serve on Greenleaf's Board of Directors.
• Summit County Public HealthsupportingStrategic or Co-development PartnerPartner for infant mortality prevention initiatives and community health resources. Referrals made to SCPH for families.
• Summit County Suicide Prevention CoalitionsupportingStrategic or Co-development PartnerCollaboration partner for Q.P.R. (Question, Persuade, Refer) suicide prevention trainings.
• Ohio Suicide Prevention FoundationsupportingStrategic or Co-development PartnerPartner in Q.P.R. suicide prevention gatekeeper trainings across Summit County.

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Beech Brook: Cleveland-area child and family behavioral health nonprofit offering counseling, residential treatment, and family preservation. Comparable in mission, mental health counseling focus, and family preservation service model.
• Bellefaire JCB: Cleveland-based nonprofit serving children, adolescents, and families with behavioral health, autism, deaf services, and residential programs. Closest regional peer given overlapping youth behavioral health, family services, and deaf/hard of hearing offerings.
• Applewood Centers: Cleveland-based nonprofit providing mental health, counseling, and family services to children and families. Comparable in counseling + family support portfolio and Ohio regional footprint.
• OhioGuidestone: Ohio-wide behavioral health and family services nonprofit offering counseling, substance use treatment, and family preservation. Comparable across counseling, family support, and school-based services with broader statewide reach.
• Child Guidance & Family Solutions: Akron-based nonprofit providing mental health and family services to children and families in Summit County. Directly comparable geographic footprint, client base, and core counseling + family support service mix.
• Catholic Charities of Summit County: Summit County faith-based nonprofit delivering counseling, family support, and social services. Same geography and overlapping service mix (counseling, case management, parent support).
• Pressley Ridge: Mid-Atlantic/Midwest nonprofit providing behavioral health, residential, and family services to youth and families. Comparable therapeutic counseling, family preservation, and school-linked services.

Broad incumbents

• National Council on Aging: National nonprofit advocating for aging adults and persons with disabilities. Comparable advocacy and community service model, particularly relevant to CSD's disability services portfolio, though broader and non-overlapping geographically.
• Mental Health America: National nonprofit network focused on mental health advocacy, education, and prevention. Comparable through suicide prevention programming and community-based mental health awareness, but operates as a broader umbrella rather than direct service provider.

Regional players

• Jewish Family Service of Akron: Akron-based nonprofit offering counseling, case management, and senior services. Comparable social services model in the same geography, though with a smaller service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/glfamilyctr
• YouTubeyoutube.com/user/GreenleafFamilyCtr
• Facebookfacebook.com/greenleaffamilycenter
• LinkedInlinkedin.com/company/greenleaf-family-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greenleaf Family Center