General Accounts Receivable And Collections Services

Debt Collection and Receivables Management Servicesadu-inkasso.de

ADU Inkasso is a privately held, Osnabrück-based German debt collection and receivables management firm founded in 2002, providing out-of-court and legal dunning, credit checks and e-commerce-integrated Check+Collect plugins to German businesses across multiple verticals.

Company typePrivate
Founded2002
HeadquartersOsnabrück, Germany
Headcount11–50
GTM typeB2B
OfferingServices

What General Accounts Receivable And Collections Services does

Allgemeiner Debitoren- und Inkassodienst GmbH, trading as ADU Inkasso, is a privately held German debt collection and receivables management service provider founded in 2002 and headquartered in Osnabrück. The firm is RDG-registered under file number 2024 0001 0735 and serves business clients across Germany through a service portfolio that spans debtor management, out-of-court and legal dunning proceedings, telephone collection, online credit checks (powered by a SCHUFA partnership), and long-term supervision of unresolved receivables. Its core operational methodology is the proprietary W.I.N. / RIF principle (Respectful, Individual, Firm) and the firm employs approximately 30 specialists with a stated service-level target of first debtor contact within two working days of case receipt.

The company's product surface is anchored by Check+Collect, a registered trademark and e-commerce-integrated receivables management solution delivered as certified plugins for Shopware, OXID, and (as of October 2024) Shopify, enabling SMEs to conduct credit checks and dunning workflows directly inside their online shops. Underlying technology comprises a certified workflow management system with encrypted electronic data exchange, customizable client-side interfaces, and a debtor self-service portal at portal.adu-inkasso.de. Distribution is direct-sales-led with a trial offer of 50 outstanding accounts, supplemented by partnerships with credit bureaus, e-commerce platforms and merchant associations, and event-driven demand generation at industry trade shows.

ADU Inkasso generates revenue primarily through transaction-based fees on collected receivables and professional-services fees for full debtor management and credit information; the Check+Collect plugin is offered without basic, annual, or membership fees. Customer segments include large enterprises with high-volume B2B receivables, e-commerce SMBs (its fastest-growing channel), and a long tail of verticals such as publishers, energy providers, healthcare, telecommunications, tourism, insurance, fitness studios and associations. Ownership remains with the founding Quermann family; no external investors, M&A activity, or funding rounds are disclosed.

General Accounts Receivable And Collections Services firmographics

Firmographics

Name: General Accounts Receivable And Collections Services
Legal name: Allgemeiner Debitoren- und Inkassodienst GmbH
Website: https://adu-inkasso.de
Company type: Private
Founded year: 2002
Operating status: Operating
Headcount range: 11–50 employees
Short description: ADU Inkasso is a privately held, Osnabrück-based German debt collection and receivables management firm founded in 2002, providing out-of-court and legal dunning, credit checks and e-commerce-integrated Check+Collect plugins to German businesses across multiple verticals.
Ownership category
akta.pro rank

General Accounts Receivable And Collections Services industry classification

Industry

Product category: Debt Collection and Receivables Management Services
NAICS: Collection Agencies (561440)
SIC: Services-Consumer Credit Reporting, Collection Agencies (7320)
akta.pro primary industry: Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ)
akta.pro secondary industry: Accounts Receivable (Invoicing, Cash Application, Deductions) (BPAAAGAB)

Keywords

Debt collection services
Receivables management
Debtor management
Credit risk assessment
Ecommerce dunning plugins

Where General Accounts Receivable And Collections Services is headquartered

Location

Headquarters

HQ city: Osnabrück
HQ country: Germany
HQ region: Europe

Offices1 record

Markets served

General Accounts Receivable And Collections Services business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

Debt Collection Services: Collection of open and undisputed business receivables through out-of-court and legal dunning proceedings. Services include receivables management, debtor management, telephone collection, and debt collection supervision.
Debtor Management / Dunning: Full-service debtor management from invoice issuance through payment receipt, including reminder fees and collection procedures.
Credit Rating Information: Online credit check services providing creditworthiness assessments for private individuals and companies through partnerships with credit bureaus.
Check+Collect E-commerce Plugin: Integrated shop plugin for receivables management with no basic, annual, or membership fee. Includes credit check and dunning functionality.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	Individual quotation based on specific client requirements

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

General Accounts Receivable And Collections Services product offering

Product offering

Core offering

ADU Inkasso provides professional debt collection and receivables management services to businesses across Germany, covering the full lifecycle from invoicing and dunning through out-of-court and legal collection, telephone collection, long-term claim supervision, and credit checks. Its Check+Collect product extends these capabilities into e-commerce platforms through Shopware, OXID, and Shopify plugins that let SMEs run credit checks and dunning directly inside their online shop.

Product overview

ADU Inkasso operates as a modular debt collection and receivables management platform built around its core service portfolio. The main offering comprises integrated debt collection services: Forderungsmanagement (Receivables Management), Debitorenmanagement (Debtor Management), Aussergerichtliches Inkassoverfahren (Out-of-Court Collection), Telefoninkasso (Phone Collection), Gerichtliches Mahnverfahren (Legal Proceedings), Bonitätsauskunft (Credit Checks), and Überwachungsverfahren (Supervision/Monitoring). These core services are unified under the proprietary W.I.N.-Prinzip (RIF-Principle): Respectful, Individual, Firm approach. The Check+Collect product extends this ecosystem specifically for e-commerce SMEs withShopware, OXID, and Shopify plugin integrations that enable self-service credit checks and receivables management directly within online shops. Additional modules include Schnittstellen (Interfaces) for custom integrations, Consulting for process optimization, and Technik (Technology) for IT infrastructure. A Schuldnerportal (Debtor Portal) provides debtors self-service access to their case information and payment options.

Differentiator

Problem solved

Functional benefit

Brands

Check+Collect: A registered trademark service developed in 2011 for small and medium-sized companies, offering online-based receivables management with credit check and dunning capabilities integrated with Shopware and other e-commerce platforms.

Products and services

Forderungsmanagement (Receivables Management) Comprehensive receivables management service securing client liquidity and business success through optimized debt collection processes for B2B and B2C bulk receivables.
Debitorenmanagement (Debtor Management / Dunning) Full-service debtor management from invoice creation through payment receipt, including reminder management and deadline monitoring conducted on the client's letterhead.
Aussergerichtliches Inkassoverfahren (Out-of-Court Debt Collection) Pre-court debt collection process using modern IT and state-of-the-art technology for rapid data processing, typically achieving resolution without legal proceedings.
Telefoninkasso (Telephone Debt Collection) Personal phone contact with debtors by trained staff, offering better customer retention and faster payment receipt compared to written communication alone.
Gerichtliches Mahnverfahren (Legal Dunning Proceedings) Legal debt collection proceedings including dunning orders and enforcement, initiated when out-of-court collection fails, with support from contracted lawyers in case of litigation.
Bonitätsauskunft (Credit Rating Information) Online credit check service compiling information from various databases into concise credit reports within seconds, using a traffic-light system to indicate creditworthiness and default risk for private individuals and companies.
Überwachungsverfahren (Supervision System) Long-term monitoring service that tracks debtors' economic circumstances and triggers action when debt recovery becomes possible; instruments of indebtedness remain valid for 30 years.
Check+Collect Online-based receivables management solution for small and medium-sized e-commerce companies offering self-service tools for credit checks and dunning directly within Shopware, OXID, and Shopify shop systems; registered trademark of ADU Inkasso.
Consulting Holistic advisory services for receivables management optimization, helping clients develop efficient processes whether handling receivables in-house or outsourcing.

Quantifiable outcome

Most cases resolved through out-of-court proceedings
+1 more outcomes

Companies that use General Accounts Receivable And Collections Services

Customer profile

Named customers6 records

Segments10 records

Ideal customer profiles3 records

General Accounts Receivable And Collections Services technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

General Accounts Receivable And Collections Services partnerships and signals

Strategic signal

Partnerships

Ten partnerships are on record, tiered core and minor.

Bundesverband deutscher Inkasso-UnternehmencoreStrategic or Co-development PartnerIndustry association membership providing networking, best practices, and industry standards alignment for debt collection services.
Gesellschaft für Datenschutz und Datensicherheit e.V. (GDD)coreStrategic or Co-development PartnerData protection association membership ensuring compliance with GDPR and data security standards. Company aligns its privacy practices with GDD guidelines.
SCHUFAcoreTechnology or IntegrationCredit bureau partnership providing credit rating information services to assess debtor creditworthiness. Scores are calculated by SCHUFA, not by ADU Inkasso.
Bundesverband AbonnementminorStrategic or Co-development PartnerSubscription industry association partnership serving publishers and subscription-based businesses.
Bundesverband der DienstleistungsunternehmenminorStrategic or Co-development PartnerService industry association providing networking and industry representation.
Inkasso-Außendienst Deutschland Betriebsgesellschaft mbHminorChannel Partner/ Reseller/ DistributorField collection partner providing on-site debtor contact services.
ShopwarecoreTechnology or IntegrationE-commerce platform partnership providing Check+Collect plugin integration for Shopware online stores enabling integrated receivables management.
OXID eSalescoreTechnology or IntegrationE-commerce platform partnership providing Check+Collect plugin for OXID online shops.
HändlerbundminorGTM or Marketing PartnerE-commerce merchant association partnership for marketing and lead generation.
TrustamiminorGTM or Marketing PartnerTrust and review platform partner for customer verification services.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

General Accounts Receivable And Collections Services competitors and assessment

Company assessment

Direct peers

Creditreform: Germany's largest credit bureau and debt collection network, operating as a cooperative of regional offices. Directly comparable to ADU as a full-service credit information and collection agency serving B2B and B2C clients nationally.
CRIF GmbH: German subsidiary of CRIF, an international credit information and collections group. Directly comparable to ADU on consumer credit reporting, B2B credit information, and debt recovery services.
Inkasso Kooperation für Deutschland eG: German cooperative of mid-sized debt collection agencies. Comparable to ADU addressing the same mid-market B2B/B2C collection demand but through a multi-agency cooperative network model.

Emerging players

Bilendo: Berlin-based receivables management SaaS platform providing automated dunning, payment tracking, and collections workflows. Already a partner of ADU; competes in the same e-commerce and B2B receivables-management segment via software rather than full-service collections.
PAIR Finance: Berlin-based AI-driven debt collection platform. Comparable to ADU as a next-generation digitally native collections operator, with overlapping customer segments (e-commerce, telecom, utilities).
Paigo: Digital B2B receivables management fintech spun out of EOS. Comparable to ADU's Check+Collect in offering modern, platform-integrated debt collection, primarily targeting enterprise B2B.

Broad incumbents

Riverty: Bertelsmann's financial services arm (formerly Arvato Financial Solutions). Offers debt collection, factoring, and risk management across multiple European markets. Comparable on collection services but with a much broader product portfolio and enterprise focus.
EOS Gruppe: Otto Group subsidiary and one of Europe's leading debt collection and receivables management firms. Comparable to ADU on the collection-services core but vastly larger in scale, geographic footprint, and vertical breadth.
Lowell Financial Services: Pan-European debt buyer and collections operator. Comparable to ADU on debt recovery services, particularly for charged-off B2C receivables, but with a much larger scale and broader geographic footprint including Germany.
Coface Deutschland: French-headquartered credit insurance and debt collection specialist. Comparable to ADU on commercial receivables management and credit information, but operates at significantly greater scale across Europe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

General Accounts Receivable And Collections Services compliance and trust

Trust signal

Compliance2 records

General Accounts Receivable And Collections Services financial estimates

Financial estimate

Revenue estimate

Valuation estimate

General Accounts Receivable And Collections Services leadership team

Management profile

Number of profiles

Profiles3 records

General Accounts Receivable And Collections Services funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

General Accounts Receivable And Collections Services M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about General Accounts Receivable And Collections Services

What does General Accounts Receivable And Collections Services do?

Is General Accounts Receivable And Collections Services a public or private company?

General Accounts Receivable And Collections Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was General Accounts Receivable And Collections Services founded?

General Accounts Receivable And Collections Services was founded in 2002. It employs 11 to 50 people.

Where is General Accounts Receivable And Collections Services based?

General Accounts Receivable And Collections Services is headquartered in Osnabrück, Germany, in the Europe region.

How does General Accounts Receivable And Collections Services make money?

Four revenue lines are on record. Debt Collection Services are the primary driver. The others are debtor Management / Dunning, credit Rating Information and check+Collect E-commerce Plugin.

Who are General Accounts Receivable And Collections Services's main competitors?

Direct peers on record are Creditreform, CRIF GmbH and Inkasso Kooperation für Deutschland eG. Emerging players are Bilendo, PAIR Finance and Paigo. Broad incumbents are Riverty, EOS Gruppe, Lowell Financial Services and Coface Deutschland.

Does General Accounts Receivable And Collections Services have an API?

No public API is recorded for General Accounts Receivable And Collections Services.

What industry is General Accounts Receivable And Collections Services in?

General Accounts Receivable And Collections Services's product category is Debt Collection and Receivables Management Services. Its primary akta.pro industry code is FSAKAJAJ, Payment Processing for Collections (Lockbox, ACH, Card, IVR), with a secondary code of BPAAAGAB, Accounts Receivable (Invoicing, Cash Application, Deductions). Its NAICS code is 561440 and its SIC code is 7320.