Network Service Providers (NSP)

What Network Service Providers (NSP) does

Network Service Providers (NSP) is a privately held, 100% New Zealand-owned managed IT and cybersecurity provider founded in 2002 and headquartered in Parnell, Auckland, with a 11-50 employee footprint. The company sells managed security, managed IT, cloud, and professional services to New Zealand small and medium enterprises across at least ten verticals including legal, financial services, healthcare, education, real estate, manufacturing, agriculture, logistics, insurance, and startups. Customer engagement is sales-led and consultative, anchored by free cybersecurity risk assessments and direct phone/email/website contact routes.

The core technical offering is a 24/7 New Zealand-based Security Operations Centre delivering SOC monitoring, Managed Detection and Response with proactive threat hunting, vCISO strategy services, incident response, ransomware protection and recovery, vulnerability management, penetration testing, security awareness training, and tabletop exercises. The technology stack integrates with Microsoft 365 (including Entra ID and Co-Pilot), Azure, AWS, ESET, and TeamViewer for remote support, with an additional Albany data centre providing secure data storage. The company also delivers cloud migration and management across AWS/Azure/hybrid environments, managed network, firewall-as-a-service, helpdesk, and business intelligence (Power BI) services.

NSP generates revenue primarily through recurring subscription and managed service contracts (multi-year service agreements) for its core SOC/MDR, managed IT, and cloud offerings, supplemented by project-based professional services (DevOps, cloud migration, security assessments) and one-time product sales. Pricing is quote-based and not publicly disclosed. Distribution is entirely domestic through direct sales, inside sales, and consultation-based engagements, with no disclosed geographic expansion beyond New Zealand and no external funding events.

Name

Network Service Providers (NSP)

Legal name

Network Service Providers Limited

Website

https://nsp.co.nz

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Network Service Providers (NSP) is a 100% New Zealand-owned managed IT and cybersecurity firm in Auckland that delivers 24/7 SOC monitoring, MDR, vCISO, cloud, and managed services to New Zealand SMEs across legal, financial, healthcare, and other regulated verticals.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity and IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

akta.pro secondary industries

Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Helpdesk & End-User Support Services (BPAEABAB), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)

Keywords

• Managed security services
• Cybersecurity monitoring
• Cloud infrastructure services
• Managed IT services
• Incident response

Headquarters

HQ city

Parnell

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services: Recurring managed IT and security services including 24/7 monitoring, helpdesk, managed network, and infrastructure management. Subscription-based pricing with contracted service agreements.
2. Professional Services: Project-based services including DevOps, project delivery, consultancy, cloud migration, and security assessments. One-time or milestone-based engagements.
3. Cybersecurity Services: Incident response, penetration testing, vulnerability management, security awareness training, and cyber insurance assessments. Can be project-based or part of managed security retainer.
4. Cloud Services: Cloud migration, storage, PBX/Voice, and cloud security services. May include setup/migration fees plus ongoing management costs.
5. Product Sales: Hardware and software products sold directly to customers. One-time purchase with associated warranties. Payment terms typically on or before 7th day following delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Network Service Providers (NSP) provides managed IT, cybersecurity, and cloud services to New Zealand SMEs, anchored by a 24/7 New Zealand-based Security Operations Centre offering SOC monitoring, Managed Detection and Response (MDR), and incident response. The company also delivers vCISO strategy services, managed cloud (AWS/Azure), firewall-as-a-service, data backup and ransomware protection, penetration testing, and Microsoft 365/Co-Pilot enablement across industries including legal, finance, healthcare, and education.

Product overview

NSP (Network Service Providers) is a 100% New Zealand owned managed IT services provider offering a comprehensive portfolio of cybersecurity, cloud, managed IT, network performance, and professional services. The core offering centers on their Security Operations Centre (SOC) providing 24/7 managed security monitoring, complemented by Managed Detection & Response (MDR) services with proactive threat hunting. Strategic services include vCISO for executive security governance, incident response for breach recovery, and vulnerability management. The modern workplace portfolio includes AI governance and Microsoft 365 Co-Pilot implementations, while cloud services span AWS and Azure environments. Additional offerings include managed IT infrastructure, helpdesk support, network management, firewall-as-a-service, business intelligence (Power BI), data backup with ransomware protection, penetration testing, security awareness training, and professional services including DevOps and project delivery. The company serves SMEs across industries including legal, finance, healthcare, education, and manufacturing.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Operations Centre (SOC) 24/7 managed security monitoring and incident detection delivered from NSP's New Zealand-based Security Operations Centre, providing continuous oversight of customer environments for SMEs across verticals.
• Managed Detection and Response (MDR) SOC-level monitoring combined with proactive threat hunting, behavioural monitoring, and incident response to detect, analyse, and remediate advanced threats for New Zealand SMEs.
• vCISO Strategy Services Virtual CISO engagement delivering executive-level security governance, board reporting, and security strategy for NZ organisations that lack internal security leadership.
• Incident Response Rapid breach containment, attacker-activity visibility, and expedited recovery services designed to minimise damage and restore business operations after a cyber incident.
• Vulnerability Management Ongoing vulnerability scanning and patch management that identifies unpatched systems and demonstrates systematic security practices for compliance and cyber insurance purposes.
• Tabletop Exercise Simulated incident response scenarios that test and rehearse team response capabilities to ensure preparedness for real security breaches.
• Penetration Testing Independent security assessment service that probes IT infrastructure for vulnerabilities and produces a comprehensive cybersecurity roadmap.
• Security Awareness Training Cybersecurity education programs that equip staff with the knowledge and skills to recognise and avoid cyber threats, addressing the human factor in organisational security.
• Cyber Insurance Assessments Pre-renewal assessments that evaluate security controls against cyber insurance requirements, helping organisations qualify for coverage and reduce premiums.
• Secure Email Services Secure email services that protect organisations against business email compromise and email-borne threats, particularly relevant for legal and financial services clients.
• Security Assessments Formal security assessment engagements that evaluate customer environments to identify security gaps and prioritise remediation activities.
• Ransomware Protection & Recovery Specialised ransomware protection with immutable isolated backups that cannot be altered or deleted, plus recovery services to restore systems without paying ransom.
• Cloud Services Cloud infrastructure services including migration, storage, PBX/voice, and security across AWS, Azure, and hybrid environments with 24/7 monitoring.
• Managed IT Services Comprehensive IT infrastructure management including server maintenance, cloud computing, data backup, and network security with active monitoring and maintenance.
• Helpdesk Services Technical helpdesk support providing customers access to NSP support staff via phone, email, and remote access tools.
• Managed Network Network infrastructure management ensuring reliable connectivity and performance across organisational systems.
• Firewall as a Service (FWaaS) Cloud-delivered firewall service providing network security without the need for on-premise hardware, protecting modern workplace and cloud infrastructure.
• Data Backup & Recovery Comprehensive data protection including backup, consultancy, retention solutions, cloud storage, and ransomware protection meeting cyber insurance requirements.
• Microsoft 365 Co-Pilot Implementation Implementation and consultation services for Microsoft Copilot AI assistant within the Microsoft 365 ecosystem, enabling AI-powered productivity for NZ businesses.
• AI Innovation, Governance & Compliance Advisory and implementation services that help NZ businesses adopt AI with proper governance frameworks and compliance with applicable regulations.
• Business Intelligence Power BI implementation and consulting services that help organisations transform data into actionable insights and visual dashboards.
• Professional Services (DevOps, Project Delivery, Consultancy) Project-based professional services including DevOps, project delivery, and consultancy that help organisations implement and optimise their technology infrastructure.
• Remote Workforce Solutions Modern workplace solutions that enable secure remote work for NZ business teams, including remote access, collaboration tooling, and endpoint support.
• Cloud PBX / Voice Services Cloud-hosted PBX and voice services delivered as part of NSP's cloud portfolio for NZ business telephony.
• Hardware and Software Product Resale Direct sale of hardware and software products to customers, including partner-branded items such as ESET antivirus, sold with one-time purchase and warranties.

Quantifiable outcome

• 24/7 continuous security monitoring coverage including evenings, nights, weekends, and long weekends
• +2 more outcomes

Named customers7 records

Segments11 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Microsoft NZcoreTechnology or IntegrationMicrosoft is referenced as a partner for technology integration. NSP provides services around Microsoft 365, Azure, and related Microsoft technologies. The partnership involves Microsoft NZ as a partner company for product and service offerings.
• NEC New ZealandminorChannel Partner/ Reseller/ DistributorNEC New Zealand is listed as a partner company with whom NSP may share customer data for marketing purposes.
• NEC AustraliaminorChannel Partner/ Reseller/ DistributorNEC Australia is listed as a partner company with whom NSP may share customer data for marketing purposes.
• ESETcoreTechnology or IntegrationESET is referenced as an antivirus partner in the marketing section. NSP offers ESET antivirus solutions as part of its security product offerings to customers who have agreed to receive marketing information.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Datacom: One of the largest Australasian IT services and MSSP providers, headquartered across NZ and Australia. Datacom competes head-to-head with NSP in managed IT, cloud, and cybersecurity services for NZ enterprises and government, with a much larger delivery footprint.
• Insomnia Security: Specialist NZ cybersecurity firm providing penetration testing, red teaming, MDR, and security advisory. Competes directly with NSP's pentest, MDR, and vCISO offerings in the NZ market.
• Bastion Security Group: NZ-owned MSSP delivering managed security, SOC, compliance, and incident response to NZ SMEs and mid-market. Direct overlap with NSP in the same customer segments and service categories.
• Aura Information Security (Kordia): NZ-based MSSP owned by Kordia, offering SOC, MDR, pen testing, and incident response to NZ organisations. Direct competitor to NSP's cybersecurity portfolio, with government and critical-infrastructure client overlap.
• Revera (now CCL): NZ managed IT and cloud services provider, now part of CCL, serving NZ enterprises and government. Competes with NSP in managed services, cloud migration, and infrastructure management.

Emerging players

• SafeStack Online: NZ-based cybersecurity company focused on security awareness, secure development training, and AppSec — adjacent to NSP's Security Awareness Training offering, with overlap on training-led cybersecurity go-to-market in NZ.

Broad incumbents

• Tesserent (ACQ8 / part of Thales): ANZ-region managed security and advisory player, recently integrated into Thales, with growing presence in NZ. Overlaps with NSP in SOC/MDR, advisory, and managed services for ANZ mid-market.
• Accenture Security (NZ): Global consulting incumbent with a growing NZ security practice covering managed detection, GRC, and transformation. Represents both a competitor for larger NZ enterprise deals and a potential channel for NSP in mid-market.
• CyberCX: Australia's largest pure-play cybersecurity services provider, expanding trans-Tasman. Competes for NZ enterprise and government security spend with broader scale, threat intel, and GRC capabilities than NSP.

Others

• Microsoft (Defender, Sentinel, Security Copilot): Core technology partner to NSP, but also a strategic risk: Microsoft is increasingly productising SOC, SIEM, and IR capabilities natively within M365 and Azure, which can erode the differentiation of MSSPs like NSP that are built on Microsoft stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/nspnz
• LinkedInlinkedin.com/company/network-service-providers-nsp-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Network Service Providers (NSP)