CrisisRisk Strategies

What CrisisRisk Strategies does

CrisisRisk Strategies, LLC is a privately held, boutique crisis management and risk advisory firm founded in 2019 and headquartered in Sea Island, Georgia. The firm provides crisis advisory, crisis response, program improvement, and risk management services to insurance carriers, reinsurers, captives, pool managers, agents, brokers, educational institutions, governmental entities, and large global corporations. Its business model rests on exclusive program partnerships — the firm explicitly does not represent competing organizations within any specialty area — combined with bundled advisory hours (up to 20 hours per crisis event), pre-authorization arrangements with multiple insurers, and retainer-style engagement through its 24/7 crisis hotline (1-877-CRISIS-3).

The company's core product surface spans crisis advisory services (24/7 coaching), consequence management and crisis response (media management, stakeholder identification, OSINT, rapid access to attorneys/investigators), the CrisisCoordinator e-learning certification program, the Virtual Crisis Response Advisor (VCRA) workflow tool, and proprietary frameworks including Crisis ABCs (Anger/Blame/Concern × Spread/Speed/Setting) and the PREDICT.PLAN.PERFORM. methodology originated inside its Firestorm subsidiary. Supporting infrastructure includes the CrisisCoordinator Certification Program (e-learning courses, animated case studies, interactive quizzes, quarterly webinars, annual virtual crisis exercises), a monthly Heads-Up Newsletter, and a published thought-leadership book (Disaster Ready People for A Disaster Ready America). The stack is human-advisory led and methodology-driven; no AI/ML capabilities, APIs, or developer-platform features are offered.

Revenue flows entirely from professional services fees across four streams: crisis advisory, insurance program development and enhancement (underwriting guideline adaptation, marketing/sales support, claims management), training and certification (CrisisCoordinator), and due diligence services. The firm operates two wholly-owned subsidiaries — Firestorm Solutions, LLC (founded 2005, including the CRISIS COACH Insurance, CRISIS STOP, CRISIS STOP+, and BERTHA products) and Due Diligence, Inc. (M&A, D&O risk management, technology transformation advisory). Founder ownership sits with Harry W. Rhulen, Suzanne R. Loughlin, and James W. Satterfield, supported by Joseph P. Loughlin (Chief Claims Officer), Carl Abramson (VP, Strategy and Business Development), and Nichole Marrero (Director, Administration). The firm has no institutional investment, no funding history, and no public financial disclosures; reported headcount is 1–10.

Name

CrisisRisk Strategies

Legal name

CrisisRisk Strategies, LLC

Website

https://crisisrisk.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

CrisisRisk Strategies is a private, boutique crisis management and risk advisory firm serving insurance carriers, reinsurers, brokers, governmental entities, educational institutions, and global corporations with 24/7 advisory, crisis response, and insurance program improvement services.

Ownership category

akta.pro rank

Product category

Crisis Management and Risk Advisory Services

NAICS

Advertising, Public Relations, and Related Services (5418)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Turnaround, Restructuring & Crisis Management Consulting (BPAHACAO)

akta.pro secondary industries

Business Continuity, Crisis Management & Resilience Planning (BPAKADAI), Business Continuity, Crisis Management & Operational Resilience (BPAHAFAK), Crisis Communications Planning & Response (MPAAAOAD)

Keywords

• Crisis management services
• Risk advisory
• Consequence management
• Insurance program consulting
• Emergency response

Headquarters

HQ city

Sea Island

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Crisis Advisory Services: Professional crisis coaching and advisory services provided to insureds before, during, and after crisis events. Services include up to 20 hours of crisis coaching per crisis event for Imminent, During & After stages. Additional hours available at cost if needed.
2. Program Development and Enhancement Services: Assistance with new and existing program development, underwriting guideline adaptation, marketing and sales support, and claims management for insurance program partners.
3. Training and Certification Programs: CrisisCoordinator e-learning certification program and ongoing support through web portal for government entities and organizations.
4. Due Diligence Services: Next Generation Due Diligence services for critical business decisions including mergers, acquisitions, D&O risk management, technology transformation, and strategic decision support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

CrisisRisk Strategies delivers strategic crisis response, consequence management, and brand/reputation protection to insurance industry partners, governmental entities, educational institutions, and large global corporates. Its core commercial activities are Crisis Advisory Services (24/7 coaching up to 20 hours per crisis event for insureds), Crisis Response coordination, Insurance Program Improvement, and Risk Management advisory — supplemented by the Firestorm sub-brand's CRISIS COACH Insurance products and Due Diligence, Inc.'s M&A and D&O due-diligence practice.

Product overview

CrisisRisk Strategies is a comprehensive crisis management and risk advisory firm that operates a multi-product service ecosystem. The core offerings include Crisis Advisory Services (providing 24/7 coaching and the Virtual Crisis Response Advisor tool), Crisis Response (consequence management and brand protection), Insurance Program Improvement, and Risk Management services. The firm operates subsidiary/partner brands including Firestorm (America's CRISIS COACH using the PREDICT.PLAN.PERFORM. methodology) and Due Diligence, Inc. (M&A and D&O advisory). Firestorm offers specialized insurance products including CRISIS COACH Insurance, CRISIS STOP, CRISIS STOP+, and BERTHA. Supporting infrastructure includes the CrisisCoordinator Certification Program (e-learning platform for training crisis coordinators), the Crisis ABCs analytical framework, a 24/7 Crisis Hotline, and ongoing webinar series. The architecture combines human consulting services with digital tools and training to serve insurance companies, reinsurers, captives, and program administrators.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Advisory Services 24/7 crisis coaching and advisory service providing up to 20 hours of crisis coaching per crisis event to insureds in the imminent, during, and after stages, with additional hours available at cost; positioned to restore control in 99% of reported events in less than 20 hours.
• Crisis Response Crisis response and consequence management including media management, stakeholder identification, open-source intelligence, and rapid access to attorneys, investigators, counselors, and security services during active crises for insureds and large organizations.
• Insurance Program Improvement Comprehensive program improvement services for insurance partners covering underwriting guideline development, post-underwriting insured education, marketing and sales support, claims management, and risk reduction to help programs gain market share and protect their base.
• Risk Management Risk management advisory helping insurers design better programs through improved marketing, targeted underwriting, claims mitigation, broker education, and frequency/severity reduction, drawing on the firm's direct experience managing catastrophic events.
• CrisisCoordinator Certification Program Standalone e-learning training and certification program that trains coordinators within insured organizations and government entities to recognize emerging crisis warning signs, identify escalation likelihood, and alert leadership before circumstances become crises; includes a dozen e-learning courses, animated case studies, interactive decision questions, quizzes, quarterly webinars, and annual virtual crisis exercises.
• CRISIS COACH Insurance Stand-alone crisis coaching insurance policy providing 24/7 access to professional crisis managers for stabilization, critical decision support, crisis strategy, communications, and predictive intelligence; offered alongside the related CRISIS STOP and CRISIS STOP+ insurance products that support insurers, reinsurers, brokers, and agents in managing crisis exposures.
• Due Diligence, Inc. Next-generation due diligence services providing informed decision-making frameworks for mergers, acquisitions, divestitures, directors and officers risk management, technology transformation, and other critical strategic decisions.
• Firestorm Crisis Management Services Firestorm Solutions, LLC — marketed as America's CRISIS COACH — provides national crisis management, crisis communications, crisis response, and consequence management services using the PREDICT.PLAN.PERFORM. methodology, including the Behavioral Risk Threat Assessment Program (BERTHA); offered as a wholly owned subsidiary in the CrisisRisk family.

Quantifiable outcome

• In 99% of reported crisis events, control is restored in less than 20 hours with CrisisRisk coaching
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered supporting, core and key.

• DGA Insurance Services (Acrisure Partner)supportingChannel Partner/ Reseller/ DistributorCarl Abramson joined CrisisRisk from DGA Insurance Services, an Acrisure Partner. DGA Insurance Services is part of the Acrisure network, one of the largest insurance brokerage firms in the US.
• Firestorm SolutionscoreStrategic or Co-development PartnerFirestorm is a member of the CrisisRisk family of companies. It is America's CRISIS COACH, providing crisis management, crisis communications, crisis response, and consequence management services using the PREDICT.PLAN.PERFORM. methodology.
• Due Diligence, Inc.coreStrategic or Co-development PartnerDue Diligence, Inc. is a related company under the CrisisRisk family that provides Next Generation Due Diligence for major decisions including mergers, acquisitions, D&O risk management, and strategic decision support.
• Insurance PoolskeyChannel Partner/ Reseller/ DistributorCrisisRisk developed the CrisisCoordinator program in partnership with insurance pools, making it available to municipalities, counties, government entities, schools, and businesses.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Others

• Marsh: Mars

Broad incumbents

• BCW Global: BCW is a major global public relations and communications agency with a strong crisis communications and issues management practice. Its scale and full-service communications offering make it a broader incumbent competing for the same high-stakes crisis response mandates that CrisisRisk handles.
• Edelman: Edelman is a global communications firm with a well-developed crisis and risk practice serving Fortune 500 companies. While its scale and breadth exceed CrisisRisk's, Edelman competes directly for corporate crisis communications and reputation protection mandates that overlap with CrisisRisk's crisis response work.
• Hill & Knowlton: Hill & Knowlton is a global communications consultancy with a long-standing crisis and reputation management practice. Its broad-based crisis work for multinational corporations and government entities makes it a comparable broader incumbent to CrisisRisk's crisis response and issues management offering.
• FleishmanHillard: FleishmanHillard is a global PR firm with a dedicated crisis and issues management practice serving large brands facing reputation, operational, and litigation events. As a broader incumbent, it competes for enterprise crisis communications work that overlaps with CrisisRisk's media and stakeholder management services.

Emerging players

• Everbridge: Everbridge provides mass notification, crisis communication, and critical event management software to enterprises and government entities. While a technology platform rather than a services firm, it increasingly enables crisis coordinator workflows that parallel CrisisRisk's CrisisCoordinator and Virtual Crisis Response Advisor tools.

Direct peers

• FTI Consulting: FTI Consulting is a global advisory firm with a dedicated Strategic Communications and Corporate Finance & Restructuring practice that includes crisis and risk management services. It serves large corporates, insurers, and boards on high-stakes incidents, overlapping directly with CrisisRisk's crisis response and consequence management offerings.
• Alvarez & Marsal: Alvarez & Marsal is a global professional services firm known for turnaround, restructuring, and crisis management consulting. Its operational crisis, restructuring, and disputes practices serve similar corporate and financial institution clients facing high-stakes events, comparable to CrisisRisk's crisis advisory offering.
• Control Risks: Control Risks is a global specialist risk consultancy delivering crisis management, security advisory, and response services to multinational clients. Its crisis response, political risk, and protective services map directly to CrisisRisk's consequence management, security coordination, and program improvement capabilities.
• Kroll: Kroll provides investigations, security consulting, corporate risk, and crisis management services to enterprises, law firms, and financial institutions. Its combination of investigative, security, and advisory work makes it a closely comparable peer for CrisisRisk's crisis response and consequence management practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crisisrisk-strategies-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrisisRisk Strategies