Name

CAAF CGIL Puglia

Legal name

CAAF CGIL Puglia Srl

Website

https://caafcgilpuglia.it

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Tax Advisory Services

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

akta.pro primary industry

Tax Advisory & Compliance (BPAHABAB)

akta.pro secondary industry

Payroll Tax Filing, Compliance & Regulatory Reporting (BPAAAHAB)

Keywords

• Tax assistance services
• Fiscal filing services
• Income tax declaration
• Social benefit eligibility
• Inheritance declaration services

Headquarters

HQ city

Bari

HQ country

Italy

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Fiscal Assistance Services: CAAF CGIL Puglia provides tax assistance and fiscal filing services primarily to CGIL union members and citizens across Puglia. As a licensed CAAF (Centro di Assistenza Fiscale), the organization operates under agreement with the Consorzio Nazionale CGIL CAAF and likely receives public funding or subsidies for providing authorized tax assistance services to citizens. Services include Modello 730 preparation, ISEE calculations, and various other fiscal and administrative filings.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CAAF CGIL Puglia is an authorized Italian tax assistance center (Centro di Assistenza Fiscale) that provides individual citizens with fiscal filing services including Modello 730 and Modello Redditi Persone Fisiche tax return preparation, ISEE calculations via DSU for social benefit eligibility, inheritance declarations, IMU property tax assistance, RED declarations for INPS, rental contract registration, and domestic worker (Colf e Badanti) fiscal administration. Services are delivered through a network of over 200 walk-in locations across the Puglia region, supplemented by telephone hotlines, the sincgil.it online booking system, and the DigitaCGIL mobile application.

Product overview

CAAF CGIL Puglia offers a comprehensive portfolio of fiscal and administrative services through a network of over 200 offices across the Puglia region. The core offering centers on Italian tax compliance services including Modello 730 and Modello Redditi Persone Fisiche for income tax declarations, ISEE for social benefit eligibility assessment, and specialized services for inheritance (Successioni), municipal property tax (IMU), rental contracts (Contratti di Locazione), and domestic workers (Colf e Badanti). The portfolio also includes INPS-related services (RED, Dichiarazione di Responsabilità), VAT number management (Partite IVA), tax disputes (Contenzioso Fiscale), and digital notification services (SEND). A key digital component is the DIGITA CGIL mobile application, which provides users with centralized access to manage appointments and paperwork across all services.

Differentiator

Problem solved

Functional benefit

Brands

• DigitaCGIL: Digital app service that allows users to manage CGIL services, appointments, and procedures, and stay connected with their reference union structure.

Products and services

• Modello 730 Simplified Italian income tax return preparation service for employees and pensioners, enabling declaration of income, deductions, and tax benefits with automatic tax calculation and adjustment through payroll or pension withholding.
• Modello Redditi Persone Fisiche Comprehensive personal income tax return service used when taxpayers cannot or choose not to use Modello 730, determining tax balances due or refunds owed.
• ISEE (Indicatore Situazione Economica Equivalente) Economic situation indicator calculated through DSU (Dichiarazione Sostitutiva Unica) to assess eligibility for subsidized social benefits, social bonuses, school services, and housing contributions.
• Successioni (Inheritance Declarations) Inheritance declaration service for transferring real estate and movable assets from deceased persons to heirs, including cadastral updates and submission to tax authorities.
• RED (Redditi Esteri) Declarations Annual income declaration required by INPS for pensioners receiving income-linked benefits, verifying continued eligibility for minimum pension supplements, family allowances, and social increases.
• IMU (Imposta Municipale Propria) Municipal property tax service covering real estate, building land, and agricultural land, including calculation, tax return filing, and F24 payment delegation support.
• Dichiarazione di Responsabilità INPS INPS responsibility declarations including ICRIC (credit intermediary) for verifying pensioner income conditions affecting social benefits.
• Colf e Badanti (Domestic Workers) Administrative services for domestic workers and caregivers including employment contracts, tax calculations, and social security compliance for Colf, Badanti, and Baby Sitter engagements.
• Contratti di Locazione (Rental Contracts) Rental contract drafting, registration, and management services including RLI model submission, registration tax and flat-rate tax calculations, and assistance with extensions and resolutions.
• Assistenza Partite IVA Tax and social security management for self-employed individuals and sole proprietors including VAT number registration, accounting, electronic invoicing, and income tax return preparation.
• Contenzioso Fiscale (Tax Disputes) Tax dispute assistance including act verification, defense document preparation, appeals and complaints, administrative phase support, and penalty calculation.
• SEND (Servizio Notifiche Digitali) Assistance service for the digital notification platform managed by PagoPA, enabling public administrations to send legally binding digital communications (fines, tax notices, official documents) and helping citizens receive, view, and archive them.
• DIGITA CGIL Mobile Application Mobile application enabling citizens to manage CGIL services, appointments, and paperwork, access tax documents and PDFs, and stay connected with their union structure.

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• PagoPAcoreTechnology or Integration · 9 December 2024PagoPA is the Italian public technological partner that manages the SEND (Servizio Notifiche Digitali) platform for digital notifications from Public Administrations. CAAF CGIL Puglia assists citizens with receiving, viewing, and archiving digital notifications through this platform. INPS joined SEND in December 2024.
• Consorzio Nazionale CGIL CAAFcoreStrategic or Co-development PartnerThe national CGIL CAAF consortium provides institutional authorization and coordination for CAAF CGIL Puglia as an authorized tax assistance center (Centro di Assistenza Fiscale). The consortium oversees standards, training, and compliance for affiliated CAAF offices across Italy.
• CGIL PugliacoreStrategic or Co-development PartnerRegional CGIL union structure that oversees and supports CAAF CGIL Puglia operations. CGIL Puglia provides organizational infrastructure, membership base access, and institutional backing for the fiscal assistance services.
• INPS (Istituto Nazionale della Previdenza Sociale)coreTechnology or IntegrationNational social security institute for which CAAF CGIL Puglia transmits various declarations including ISEE/DSU, RED, and assists with pension-related services. Since December 2024, INPS uses the SEND platform for official notifications.
• Agenzia delle EntratecoreTechnology or IntegrationItalian Revenue Agency to which CAAF CGIL Puglia transmits tax returns including Modello 730, Modello Redditi Persone Fisiche, inheritance declarations, and other fiscal documents on behalf of citizens.
• Patronato INCA CGILsupportingStrategic or Co-development PartnerCGIL's patronage institute providing social security assistance. CAAF CGIL Puglia collaborates with INCA CGIL for pension-related assistance and social security services for Partita IVA holders.
• DigitA CGILcoreTechnology or IntegrationDigital services platform of the CGIL union providing mobile and web applications for accessing CGIL services. CAAF CGIL Puglia is integrated with the DigitA CGIL ecosystem, offering the DigitaCGIL app for appointment management and service access.

Scale indicators3 records

Regional players

• CAF Coldiretti: National farmers' association CAF providing tax and social benefit services to agricultural workers and farmers; overlaps with CAAF CGIL Puglia in IMU, 730, and pension services for the rural segment.

Emerging players

• Patronato INCA CGIL: CGIL's social security and pension assistance institute; a sister organization within the CGIL ecosystem that collaborates with CAAF CGIL Puglia for pension-related and INPS-related services for Partita IVA holders and workers.
• CAF 50&Più (Confcommercio): Confcommercio-affiliated authorized CAF targeting retirees and workers over 50, an overlapping segment with CAAF CGIL Puglia's pensioner and worker client base in tax filing and social benefits access.

Direct peers

• CAF Confesercenti: Confesercenti trade association's authorized tax assistance network, offering competing CAF services for merchants and self-employed individuals, including Partita IVA clients similar to CAAF CGIL Puglia's offering.
• CAF CNA Puglia: CNA (Confederazione Nazionale dell'Artigianato) authorized CAF serving artisans and small businesses, a competitor for Partita IVA and small business tax filing services in the same Puglia region.
• CAAF CISL Puglia: Direct competitor operating the CISL union's authorized tax assistance centers in Puglia, offering the same Modello 730, ISEE, and INPS services to the union's own members.
• CAAF CGIL Nazionale: National consortium of CGIL-affiliated tax assistance centers; the parent consortium authorizing and coordinating CAAF CGIL Puglia's authorized tax filing and transmission activities.
• CAF ACLI: ACLI (Associazioni Cristiane Lavoratori Italiani) tax assistance network, an authorized CAF providing the same core 730, ISEE, and social benefit services across Puglia, often through local ACLI circoli.
• CAAF UIL Puglia: UIL union-affiliated authorized tax assistance center operating in Puglia, offering directly competing fiscal assistance services (730, ISEE, RED) to UIL members and the general public.

Broad incumbents

• Agenzia delle Entrate: Italian Revenue Agency; the government tax authority that CAAF CGIL Puglia transmits filings to. It is the broader incumbent whose direct digital filing portal (and pre-filled 730) competes with the CAAF intermediary model itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/share/1C6R6xuhF9
• Instagraminstagram.com/caafcgilpuglia?igsh=MWF4Njd6Y2QzbGtldg%3D%3D
• Xx.com/CgilCaafPuglia
• LinkedInlinkedin.com/company/caaf-cgil-puglia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAAF CGIL Puglia