Nuova Assistenza

What Nuova Assistenza does

Nuova Assistenza is an Italian social cooperative (Società Cooperativa Sociale - ONLUS) founded in 1995 and headquartered in Novara, Italy. It operates an integrated network of healthcare, social assistance, and educational services through more than 120 owned and contracted facilities across six Italian regions: Piedmont, Lombardy, Liguria, Sardinia, Valle d'Aosta, and Tuscany. The cooperative serves four primary user populations: elderly individuals (including those with Alzheimer's and dementia), people with disabilities, minors and children, and vulnerable families, delivering residential, semi-residential, and home-based services through multidisciplinary teams of doctors, nurses, educators, psychologists, animators, art therapists, care workers, and administrative staff.

Its core service portfolio includes Residenze Sanitarie Assistenziali (RSA) for elderly care, specialized Alzheimer's and dementia units, Integrated Day Centers (CDI), home care services (SAD), nursery schools and educational services for minors, Mother-Child Communities, Residential Communities for Minors, and disability services such as RAF-type flexible residential assistance. A distinguishing technical and operational feature is the cooperative's proprietary design-build-manage capability, which produces specialized "prosthetic environments" for dementia care (architecturally barrier-free spaces designed to reduce behavioral disorders and pharmacological interventions) and applies hotel-style aesthetic design principles to clinical settings. This capability is centralized in-house and exemplified by the Parco del Welfare multifunctional center in Novara, which combines an RSA with an Alzheimer's Nucleus, an Integrated Day Center, a Community for Minors, and a Mother-Child Community. Training is delivered through the Nuova Assistenza Academy, which requalifies cooperative members into specialized healthcare and social care roles.

The business model is anchored in Italian public-sector service delivery. The cooperative generates the majority of its revenue through government tenders (gare d'appalto), accreditation and convention agreements with regional healthcare systems (ASL), project finance arrangements with municipalities, and direct private-pay services to families. Pricing for convention guests is set by regional healthcare agreements with ASL cost-sharing available, while private-pay rates vary by facility and service type and are billed monthly. Per FY2025 financial statements approved on May 15, 2026, the cooperative reported a production value of €160,318,040, net profit of €2,240,129, and member returns (ristorni) exceeding €634,793, reflecting its mutualistic ownership structure in which workers are also cooperative members.

Name

Nuova Assistenza

Legal name

Nuova Assistenza Società Cooperativa Sociale - ONLUS

Website

https://nuovassistenza.it

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Nuova Assistenza is an Italian social cooperative (ONLUS) founded in 1995, operating 120+ healthcare, social assistance, and educational facilities across six Italian regions, serving elderly individuals, people with disabilities, children, and vulnerable families through public contracts and private pay services.

Ownership category

akta.pro rank

Product category

Social Healthcare and Educational Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (6239), Individual and Family Services (6241)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Skilled Nursing Facilities (SNF) (HLAFAFAB), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Elderly residential care
• Disability support services
• Social cooperative healthcare
• Childcare nursery services
• Home care assistance

Headquarters

HQ city

Novara

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public Healthcare Contracts: Revenue from government tenders (gare d'appalto) and project finance arrangements with regional healthcare systems (ASL), municipalities, and public institutions across 6 Italian regions. Services are delivered under accreditation and convention agreements with public health authorities.
2. Production Value: Total value of production: €160,318,040 (2025 fiscal year), with net profit of €2,240,129. Over €634,793 allocated to member returns (ristorni), demonstrating cooperative mutualistic model.
3. Private Pay Services: Private/residential care services for self-paying customers, including elderly care, disability services, and educational services delivered outside of public contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Nuova Assistenza is an Italian social cooperative (Soc. Coop. Soc. ONLUS) that delivers integrated healthcare, social-assistance, and educational services through a vertically integrated Design-Build-Manage model. It owns and directly operates 120+ facilities across six Italian regions with a workforce of more than 4,000 professionals, providing elderly residential care, dementia care, day centers, disability services, home care, nurseries, mother-child communities, and residential communities for minors.

Product overview

Nuova Assistenza is a social cooperative (ONLUS) operating since 1995 that provides an integrated network of healthcare, social assistance, and educational services across six Italian regions (Piedmont, Lombardy, Liguria, Sardinia, Valle d'Aosta, and Tuscany). The organization operates over 120 facilities including RSA (residential healthcare facilities for elderly), Alzheimer specialized units, integrated day centers, nursery schools, mother-child communities, residential communities for minors, home care services, and disability services. The company also maintains its own Nuova Assistenza Academy for staff training and a Design-Build-Manage division for developing proprietary facilities. The portfolio is organized around three main service areas: Elderly Care (Anziani), Educational Services (Educativa), and Disability Services (Disabilità), supported by centralized training and facility development operations.

Differentiator

Problem solved

Functional benefit

Products and services

• RSA (Residenza Sanitaria Assistenziale) Assisted-living residential facilities for elderly non-self-sufficient persons, operating as hotel-style environments with private rooms, personalized décor, and integrated medical, nursing, and social assistance.
• Alzheimer and Dementia Care Specialized residential and day programs designed for elderly residents with Alzheimer's disease and other forms of dementia, delivered in protective environments with trained staff.
• Centro Diurno Integrato Integrated day centers that provide daytime social, recreational, and light healthcare services to elderly guests while supporting family caregivers.
• Disability Services Residential and semi-residential services for adults and minors with physical, intellectual, or sensory disabilities, delivered through dedicated community facilities.
• Educational Childcare (Nurseries) Educational nursery services for early childhood (0-6 years) run on behalf of municipalities and in direct engagement with families.
• Mother-Child Community Residential community offering temporary accommodation, social support, and parenting guidance to mothers with minor children in difficulty.
• Residential Community for Minors Residential educational community for minors placed under public social services custody, providing accommodation, education, and rehabilitation support.
• Home Care (SAD) Home-based social and healthcare assistance delivered to elderly and disabled persons in their own homes, including personal care, domestic help, and integrated home services.
• School Assistance Services In-school educational and personal-care support services for pupils with disabilities, delivered through agreements with schools and municipalities.
• Nuova Assistenza Academy Internal training brand that delivers professional development and continuous education programs to the cooperative's staff and to external healthcare/social-service professionals.

Quantifiable outcome

• €160,318,040 value of production in 2025
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Regional Healthcare Systems (ASL)coreOthersNuova Assistenza operates through accreditation and convention agreements with regional healthcare systems (ASL) across Piedmont, Lombardy, and other regions. These partnerships involve government contracts for elderly care, disability services, and social assistance delivered through public tenders and project finance arrangements.
• Municipal GovernmentscoreOthersLocal municipal governments partner with Nuova Assistenza for childcare services (nurseries, play spaces), educational services, and community care programs. Services include nursery schools in Sanremo (Nido La Nuvola, Nido Girotondo), educational support services, and community facilities.
• Public and Private Educational InstitutionscoreStrategic or Co-development PartnerCollaborations with schools including intergenerational programs (RSA Raccontami un sogno with Grignasco middle school), school support services, and educational facility management. Students engage with elderly residents for cultural and social exchange activities.
• Tunisian Healthcare InstitutionsminorStrategic or Co-development PartnerInternational project launched in February 2025 to train and place nurses and OSS (operatore socio-sanitario) from Tunisia into Italian healthcare facilities, addressing the shortage of qualified healthcare professionals.

Scale indicators7 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• KOS Group: Italian healthcare and elderly-care group operating residential facilities (e.g., Anni Azzurri brand) and rehabilitation clinics. Overlaps with Nuova Assistenza in RSA and assisted living, but operates as a for-profit corporate group with broader healthcare exposure.
• Korian (Clariane): Major European elderly-care operator (rebranded as Clariane) with substantial Italian presence. Directly competes in Italian assisted living and nursing care markets at a larger, multinational scale.
• Orpea: European heavyweight in nursing homes and long-term care with Italian operations. Comparable on service model (elderly residential and post-acute care) though typically operates at higher acuity and corporate scale.

Direct peers

• Domus Assistenza: Italian social cooperative providing elderly care, home care, and disability services. Closely matches Nuova Assistenza's cooperative model and service portfolio within Italy.
• Coopselios: One of the largest Italian social cooperatives, providing residential elderly care, disability services, and educational/community services across multiple regions. Closest comparable by cooperative structure and service mix to Nuova Assistenza.
• Segesta (Gruppo Rekeep): Italian operator of RSA and assisted living facilities for the elderly, including brand names such as 'Il Paese Ritrovato' for dementia care. Directly competes with Nuova Assistenza in the Italian residential elderly-care market.
• Sereni Orizzonti: Italian private group operating numerous RSA and residential care homes across Italy. Comparable to Nuova Assistenza in elderly residential services, though organized as a for-profit operator rather than a cooperative.

Regional players

• Auxologico: Italian non-profit hospital and rehabilitation network headquartered in Lombardy. Adjacent to Nuova Assistenza in post-acute and rehabilitative care, with some overlap on disability services in northern Italy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCc1rJoHrr6Xj_5fZBofeEnQ
• Facebookfacebook.com/profile.php
• Instagraminstagram.com/nuovassistenza

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nuova Assistenza