Maywood Healthcare Centre

What Maywood Healthcare Centre does

Maywood Healthcare Centre is an NHS GP surgery operating as an independent contractor under the National Health Service, located at 225 Hawthorn Road, Bognor Regis, West Sussex, UK. The practice is owned and operated by GP partners (Dr Alison Esslemont, Dr Graham Goodband, and Dr Nick Sheppard) with a clinical team of 12 GPs (2 full time, 9 part time, 1 long term locum) plus nursing, pharmacy, and administrative staff. It serves registered patients in Bognor Regis and surrounding West Sussex areas, with additional specialised services for armed forces veterans, university students, and care home residents. The practice operates as a training practice for GP registrars, student nurses, and Foundation Doctors.

The practice's service portfolio spans core primary care (consultations, chronic disease management for diabetes, CHD, asthma/COPD, stroke, and hypertension), immunisations, antenatal and postnatal care, family planning including LARC, travel health, minor operations, and treatment room services such as phlebotomy and dressings. The technology stack is built on standard NHS infrastructure: TPP SystmOnline patient portal, Accurx online consultation platform, NHS App integration, and Electronic Repeat Dispensing (eRD) on NHS Spine, supplemented by a WCAG 2.1 AA compliant website with UserWay accessibility widget. The Friends and Family Test shows 83% rating the service as Very Good.

Revenue is generated primarily through the NHS GP contract covering standard primary care services, supplemented by non-NHS private fees for services outside the NHS contract (employment and driving medicals, insurance reports, private prescriptions, travel vaccinations for non-registered patients, and various certificates priced at BMA suggested scales). Distribution is direct to patients via in-person appointments, telephone consultations, Accurx online consultations, SystmOnline/NHS App self-service, co-located Day Lewis Pharmacy, and evening/weekend GPAH clinics operated by Innovations In Primary Care. The practice is rated Good by the Care Quality Commission and holds Pride in Practice Gold certification.

Name

Maywood Healthcare Centre

Legal name

Maywood Healthcare Centre

Website

https://maywoodsurgery.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Maywood Healthcare Centre is an NHS GP surgery in Bognor Regis, West Sussex, serving registered patients with full primary care services under an NHS GP contract, supplemented by non-NHS private fees and digital-first access via Accurx, SystmOnline, and NHS App.

Ownership category

akta.pro rank

Product category

Primary Care Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

Keywords

• Primary healthcare services
• NHS GP practice
• Chronic disease management
• Travel vaccinations
• Family planning services

Headquarters

HQ city

Bognor Regis

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. NHS GP Services: Primary revenue from NHS GP contract providing medical services to registered patients. Services covered include consultations, chronic disease management, immunisations, antenatal care, and other NHS-funded healthcare services.
2. Non-NHS Private Fees: Charges for services not covered under NHS contract including medicals for employment/driving, insurance claim forms, private prescriptions, travel vaccinations, and various certificates. Fees based on BMA suggested scales, typically requiring 10-day waiting period.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Maywood Healthcare Centre is an NHS GP surgery providing primary healthcare services to registered patients in Bognor Regis and surrounding West Sussex areas. Core offerings include GP consultations, chronic disease management (diabetes, CHD, asthma, COPD, hypertension, stroke), immunisations, travel vaccinations, antenatal/postnatal care, minor operations, and online consultation services through Accurx and SystmOnline. The practice also provides non-NHS private services including medical examinations, insurance reports, and travel vaccinations for non-registered patients.

Product overview

Maywood Healthcare Centre is a primary care GP practice offering a comprehensive range of NHS healthcare services. The practice operates as a unified offering centred around core GP services and appointments, supplemented by integrated digital access channels including NHS App, SystmOnline, and Accurx for online consultations. The service portfolio spans clinics (Travel Clinic, Child Immunisation, Minor Operations, LARC, Leg Ulcer), chronic disease management (diabetes, CHD, asthma/COPD, stroke, hypertension), womens health (antenatal, postnatal, contraception, family planning), treatment room services (phlebotomy, dressings, stitch removal), and specialised support for veterans and university students. Digital tools enable repeat prescriptions via Electronic Repeat Dispensing, appointment booking, and online consultation. Non-NHS private fee services include medical examinations, insurance reports, and travel vaccinations.

Differentiator

Problem solved

Functional benefit

Brands

• Maywood Surgery: The GP practice operating within Maywood Healthcare Centre, providing NHS primary care services including appointments, prescriptions, and clinics.

Products and services

• GP Services Core general practitioner services providing consultations, diagnosis, treatment, and ongoing care for registered patients across a wide range of health conditions in Bognor Regis and West Sussex.
• Appointments System Booking system for GP appointments, telephone consultations, minor illness clinics, and same-day appointments with online booking via Accurx and SystmOnline.
• Repeat Prescriptions Service for ordering repeat medications with multiple channels including NHS App, SystmOnline, online form, in-person, pharmacy, or by post.
• Clinics Specialised healthcare clinics including Travel Clinic, Child Immunisation Clinic, Minor Operations (by referral), Long Acting Reversible Contraception LARC (by referral), and Leg Ulcer Clinic.
• Chronic Disease Management Services Comprehensive services for long-term conditions including Fully Comprehensive Diabetic Service, Coronary Heart Disease Services, Asthma and COPD Services (with Spirometry), Stroke Support, and Hypertension Service with Blood Pressure monitoring.
• Women's and Sexual Health Services Services including Ante Natal Care, Postnatal Care, Contraceptive Services, Family Planning, Cervical Smears, and Well Women checks.
• Travel Clinic Travel vaccination service requiring initial questionnaire and two appointments. Vaccines include Hepatitis A, Hepatitis B, Japanese Encephalitis, Meningitis, Polio, Rabies, Tetanus/Diphtheria, and Typhoid.
• Treatment Room Services On-site services including Blood Tests (Phlebotomist), Stitch Removal, Dressings, and Routine Adult Immunisation.
• Veterans Services Specialised services for armed forces veterans with clinical lead Mark Anderson, providing referrals to Veterans Mental Health TILS, Veterans Trauma Network, Prosthetics support, and personalised care programmes.
• Student Health Services Healthcare services specifically designed for university students including same-day GP appointments, minor illness clinics, pre-bookable appointments up to 2 weeks in advance, and mental health support.
• Non-NHS Private Fees Services Chargable services not covered by NHS contract including medicals for employment/driving, insurance claim forms, prescriptions for abroad, private sick notes, vaccination certificates, and various examination and report services.
• New Patient Registration Registration service for new patients with online and paper form options, boundary area check, new patient health check booking, and temporary patient registration for visitors.

Quantifiable outcome

• Average 230 missed appointments per month
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Day Lewis PharmacycoreStrategic or Co-development PartnerDay Lewis Pharmacy is co-located within Maywood Healthcare Centre, providing integrated pharmacy services alongside GP services. Patients can have prescriptions sent directly to this pharmacy.
• AccurxcoreTechnology or IntegrationAccurx enables NHS GP practices to offer online consultations to patients, allowing submission of symptoms or administrative requests electronically with 24/7 NHS self-help information, signposting to services, and symptom checker.
• SystmOnline (TPP)coreTechnology or IntegrationTPP SystmOnline patient portal integrated with Maywood Surgery, providing 24/7 access to appointment booking, repeat prescription requests, and medical record viewing.
• Tree View Designs LtdminorImplementation/ SI/ Consulting PartnerWebsite development and design company responsible for Maywood Surgery website. Last reviewed accessibility statement on 28th May 2026, with next review due 28th May 2027.
• Innovations In Primary CarecoreChannel Partner/ Reseller/ DistributorProvides GPAH (GP Access Hubs) evening and weekend clinics, offering additional appointments with GPs, Nurses, and Clinical Pharmacists outside regular surgery hours.
• NHS AppcoreTechnology or IntegrationNHS digital platform integrated with Maywood Surgery for appointment booking, prescription ordering, symptom checking, medical record access, organ donation registration, and NHS data sharing preferences.
• National Association for Patient Participation (NAPP)minorStrategic or Co-development PartnerNational body that Maywood's Patient Participation Group is affiliated with, providing guidelines, advice, and instructions especially regarding CQC regulations.
• NHS SpinecoreTechnology or IntegrationNHS digital infrastructure used for Electronic Repeat Dispensing (eRD), storing prescriptions securely and automatically downloading to patient's nominated pharmacy.
• Veterans Trauma Network (VTN)coreStrategic or Co-development PartnerFirst NHS pathway for veterans' physical health, providing care at ten major trauma centres. Maywood Surgery can refer veterans via a single national email to specialist care by military and civilian experts.
• Veterans' Mental Health Transition, Intervention and Liaison Service (TILS)coreStrategic or Co-development PartnerNHS service for serving personnel approaching discharge and veterans with mental health difficulties. Provides range of treatment from early support to complex care and trauma therapy. Contact: 0300 365 0300 or [email protected].
• Ipsos MORI (GP Patient Survey)minorStrategic or Co-development PartnerIndependent survey conducted on behalf of NHS England, sent to over 2 million people across England. Results show how people feel about their GP practice.
• Healthwatch West SussexminorOthersFree and independent health complaints advocacy service helping local people explore options for getting their voice heard. Provides practical assistance with complaint letters and resolution meetings. Contact: 0300 012 0122.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• eMed (formerly Babylon Health UK): Digital-first NHS GP service via the NHS App and its own platform. Comparable in primary care scope but competes on access convenience rather than physical-site service.
• Doctor Care Anywhere: Provides online GP consultations and chronic disease management via app. Comparable in chronic disease and consultation services; partial overlap with brick-and-mortar practices through digital access.
• Push Doctor: UK-based digital GP service offering online consultations and NHS-aligned pathways. Overlaps with Maywood's digital consultation channel (Accurx) but operates as a standalone digital competitor.

Direct peers

• HCRG Care Group (formerly Virgin Care): Operates NHS-commissioned primary and community health services across the UK. Comparable as an NHS-contracted primary care provider with similar regulatory (CQC) and operational profile.
• Concierge Medical: UK private/membership-based GP service providing comprehensive primary care including home visits and chronic disease management. Comparable service portfolio with a different funding model.
• The London General Practice: UK private GP practice offering same-day appointments, chronic disease management, travel clinics, and private fees. Directly comparable service mix and patient-facing model, with the key difference being a private (non-NHS) payer base.
• Modality Partnership: One of the UK's largest GP super-partnerships operating a network of NHS GP practices. Directly comparable as a multi-site NHS GP operator with shared digital, training, and partnership operating models.
• Operose Health: UK-focused operator of NHS GP practices providing primary care under similar contract structures. Same end market (NHS primary care), same revenue mechanism (capitation + enhanced services), comparable list-size economics.

Broad incumbents

• Nuffield Health: Large UK private healthcare provider offering GP services alongside hospitals, diagnostics, and fitness. Overlaps in primary care but as part of a much broader portfolio.
• Bupa Health Clinics: Operates Bupa Health Clinics offering private GP appointments, health assessments, and travel vaccinations. Directly comparable in service mix but funded privately rather than via NHS contract.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/maywoodsurgery
• LinkedInlinkedin.com/company/maywood-healthcare-centre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maywood Healthcare Centre