Ciko

What Ciko does

Ciko (CIKO) is a Swedish collective agreement foundation (kollektivavtalsstiftelse) established in 2018 by the employer organization Fremia and the Swedish Trade Union Confederation (LO) to provide employment transition and competence support services. The organization serves approximately 3,300 affiliated companies and 120,000 covered employees across Sweden through two core service lines: Omst\u00e4llningsst\u00f6d (transition support) for laid-off employees and Kompetensst\u00f6d (competence support) for currently employed individuals. Services are delivered through personal transition specialists, study and career counselors, and a BankID-authenticated digital customer portal ('Mina sidor'), with offices in Stockholm (HQ), Malm\u00f6, G\u00f6teborg, Karlstad, \u00d6rebro, and \u00f6stersund.

The service portfolio includes personal career coaching, job search assistance, economic support for individuals over 40, and omst\u00e4llningsstudiest\u00f6d (transition study support providing up to 80% of previous salary for up to 44 weeks of full-time studies, administered with CSN). Supporting digital tools include Jobb Match Talent (psychometric career assessment), learning portals with several hundred courses, and a smart cover letter tool. CIKO also administers state compensation claims on behalf of Kammarkollegiet and provides Jobbv\u00e4xling (job exchange) services employers can purchase for non-covered employees. The organization runs an active content and webinar program covering job search strategy, digital skills, and age discrimination in recruitment.

The business model is funded primarily through collective agreement premiums paid by affiliated employers, calculated as 0.46% of total payroll sum for Huvudavtal members and 0.27% for Kollektivavtal om omst\u00e4llning members. CIKO also generates revenue through service delivery contracts (notably with AFO-Handels Trygghetsfond) and voluntary Jobbv\u00e4xling purchases. The organization is a non-profit foundation jointly governed by Fremia and LO, with 11-50 employees, and is not a venture-backed or publicly traded entity. End-user services are provided at no direct cost to individuals, funded entirely through employer premiums and state compensation flows.

Name

Ciko

Legal name

CIKO

Website

https://ciko.se

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Ciko is a Swedish collective agreement foundation established by Fremia and LO that provides employment transition and competence support services to approximately 3,300 affiliated companies and 120,000 covered employees across Sweden, funded by employer payroll premiums.

Ownership category

akta.pro rank

Product category

Employment Transition Services

NAICS

Employment Placement Agencies (561311), Vocational Rehabilitation Services (6243)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Redundancy & Layoff Support Services (RIF Planning & Communications) (BPACAOAF)

akta.pro secondary industries

Career & Employability Integration Support (Work Culture, Networking, Job Readiness) (EDAIAKAH), Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL)

Keywords

• Outplacement services
• Career transition services
• Employment support services
• Labor market transition
• Competence development services

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Collective Agreement Premiums (Employer Contributions): CIKO is funded through premiums paid by employers affiliated with Fremia. Member companies pay a premium percentage of their total payroll sum. For companies under the Huvudavtal (Main Agreement) between Fremia and LO, the premium is 0.46% of the payroll sum. For companies under the Kollektivavtal om omställning (Collective Agreement on Transition), the premium is 0.27% of the payroll sum.
2. State Compensation Administration: CIKO administers and distributes statutory (state) compensation to affiliated employers on behalf of the Swedish Legal, Financial and Administrative Services Agency (Kammarkollegiet). Employers receive up to 0.15% of their total payroll subject to employer fees as state compensation, capped at the amount they paid in transition organization fees. CIKO charges no fee for processing these claims.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Ciko provides employment transition support (Omställningsstöd) to laid-off employees and competence development support (Kompetensstöd) to currently employed individuals affiliated with Fremia-member companies in Sweden. Services include personalized career coaching, job search assistance, action planning, career assessments (Jobb Match Talent), study and career guidance, education support, validation of professional knowledge, and financial aid (Ekonomi stöd, Omställningsstudiestöd). Employer-side services include registration of laid-off staff, state compensation administration on behalf of Kammarkollegiet, and the Job Exchange (Jobbväxling) offering for non-covered employees.

Product overview

CIKO is a collective agreement foundation (kollektivavtalsstiftelse) established by Fremia and LO in 2018, providing employment transition and competence support services. The organization operates two core service lines: Omställningsstöd (transition support) for laid-off employees and Kompetensstöd (competence support) for employed individuals. These services are delivered through a customer portal (Mina sidor), personal career specialists, study and career counselors, and supplementary tools including Jobb Match Talent (psychological assessment), educational portals with hundreds of courses, and webinars/events. CIKO also provides employer services including state compensation administration, registration, and job exchange programs. The organization supports approximately 3,300 companies with 120,000 employees across Sweden from its Stockholm headquarters and regional offices in Malmö, Göteborg, Karlstad, Örebro, and Östersund.

Differentiator

Problem solved

Functional benefit

Products and services

• Omställningsstöd (Transition Support) Employment transition support service for laid-off employees from Fremia-affiliated companies, including a personal transition specialist, career counseling, action planning, job search coaching, CV review, validation of professional knowledge, and pathway options to new employment, education, or starting a business.
• Kompetensstöd (Competence Support) Study and career guidance service for currently employed individuals at Fremia-affiliated companies who want to strengthen their position in the labor market through education, skills development, or career change, including access to learning portals and omställningsstudiestöd.
• Ekonomiskt stöd (Economic Support — AGB / OSE) Financial support program for eligible laid-off individuals aged 40 and over who have been employed for at least 50 months in the past 5 years; includes AGB (for Huvudavtal members) and OSE (for Kollektivavtal members).
• Omställningsstudiestöd (Transition Study Support) Financial study support providing up to 80% of previous salary (subject to a cap) for up to 44 weeks of full-time studies, consisting of a taxable grant and a loan component, administered in collaboration with CSN and supplemented by Ciko.
• Jobbväxling (Job Exchange) Career transition service that employers can purchase for employees not covered by collective agreements, providing coaching, guidance, and job search support.
• Mina sidor (My Pages) Customer Portal Customer portal — accessible via BankID — for job seekers, employed individuals, and employers to access personalized services, track activities, manage finances, contact advisors, and use job search and educational resources.
• Jobb Match Talent Career assessment tool that helps job seekers identify strengths, personality traits, areas for development, and suitable career directions through psychological and skills testing.

Quantifiable outcome

• Job seekers supported by CIKO quickly return to the labor market with high rates of successful transition
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered flagship / core, core and minor.

• Fremiaflagship / coreStrategic or Co-development Partner · 1 January 2018Fremia is the employer organization that co-founded CIKO as a collective agreement foundation in 2018, together with LO. CIKO is the registered transition organization exclusively for employers affiliated with Fremia. Fremia represents cooperative, value-driven, and civil society organizations in Sweden. The partnership is foundational to CIKO's existence and mandate.
• LO (Landsorganisationen i Sverige)flagship / coreStrategic or Co-development Partner · 1 January 2018LO (the Swedish Trade Union Confederation) is the labor organization that co-founded CIKO together with Fremia in 2018. LO represents a variety of trade unions in Sweden. The partnership between Fremia and LO through CIKO provides transition and competence support to workers covered by their collective agreements.
• Kammarkollegiet (Swedish Legal, Financial and Administrative Services Agency)coreOthersCIKO annually applies to Kammarkollegiet for state compensation on behalf of affiliated employers. Kammarkollegiet decides on the compensation amount and CIKO receives and forwards the payment to employers. CIKO also handles appeals and rectifications for this government agency.
• Folksam / PensionsvaletcoreOthersFolksam and Pensionsvalet handle the monthly payroll reporting from employers, which forms the basis for calculating the transition premiums paid by employers to CIKO and the subsequent state compensation calculations.
• Arbetsförmedlingen (Swedish Public Employment Service)minorOthersCIKO may receive information from and share information with Arbetsförmedlingen as part of the individual case handling process for job seekers transitioning through CIKO's programs.
• CSN (Centrala Studiestödsnämnden / Swedish Board of Student Finance)coreOthersCIKO works with CSN for the omställningsstudiestöd (transition study support). CSN evaluates and decides on study support applications, while CIKO provides supplementary study support and issues opinions (yttrande) to CSN for eligible individuals. CSN shares information with CIKO regarding approved applicants.
• Försäkringskassan (Swedish Social Insurance Agency)minorOthersCIKO may receive information from Försäkringskassan as part of the individual case handling process, particularly for job seekers who have been laid off due to ill health.
• AFO-Handels TrygghetsfondcoreChannel Partner/ Reseller/ DistributorAFO-Handels Trygghetsfond is a security fund for employees of LO and LO unions and their unemployment insurance funds. CIKO is the service provider (leverantör) delivering transition support for the fund's members. AFO/Folksam administrators register eligible individuals with CIKO.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• TSL (Trygghetsfonden Svenskt Näringsliv/Livsmedel): Swedish transition fund covering certain industrial and manufacturing workers under SAF/LO/PTK collective agreements; provides omställningsstöd with the same employer-payroll-financed structure as CIKO.
• Trygghetsstiftelsen (KFS Trygghetsstiftelse): Swedish transition foundation for cooperative and consumer-movement employers, the closest structural cousin to CIKO given its Fremia civil-society/ideological employer focus.
• TRR (Trygghetsrådet): The Swedish transition council for white-collar private-sector employees; performs the same outplacement/reskilling mandate as CIKO but serves a different collective-agreement constituency (PTK/SAF employers). Highly comparable business model and Swedish market overlap.
• Trygghetsfonden STS: Transition fund for employees in the state and municipal sector; similar outplacement/coaching mandate with collective-agreement premium funding, comparable to CIKO's transition support products.

Regional players

• Arbetsförmedlingen (Swedish Public Employment Service): Sweden's state employment agency providing job-matching and reskilling services; competes for the same end user (laid-off workers) but is publicly funded and serves a different mandate than CIKO's collective-agreement-bound services.

Broad incumbents

• Right Management (ManpowerGroup): ManpowerGroup's outplacement and talent-development arm; a global incumbent in career transition services addressing the same employer-paid outplacement use case as CIKO.
• LHH (Lee Hecht Harrison): Global outplacement and career-transition business within Adecco Group; overlaps directly with CIKO's omställningsstöd offering at a larger, multinational scale.

Others

• AFO-Handels Trygghetsfond: Customer and channel partner rather than direct competitor — uses CIKO as its service provider for transition support to LO-affiliated workers. Included to show the channel structure that surrounds CIKO's market.

Emerging players

• Randstad RiseSmart: Tech-enabled outplacement and career-transition arm of Randstad; competes in the same outplacement services category but uses a SaaS/coaching model rather than collective-agreement premium funding.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ciko-omstallningmedengagem8678
• Facebookfacebook.com/omstallningciko
• LinkedInlinkedin.com/company/cikose

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ciko