iFacility Services
iFacility Services is a private Peabody, MA-based facility and instrument maintenance company providing ISO 17025 compliant calibration, respirator fit testing, Level A suit testing, and fall protection inspections to enterprise customers across New England and Upstate New York, operating as the service arm of sister companies Safety Inc, ETA Process Instrumentation, and Martech Controls.
- Company typePrivate
- Founded2010
- HeadquartersPeabody, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What iFacility Services does
iFacility Services Inc. is a private facility, instrument, and equipment maintenance company founded in 2010 and headquartered at 119 Foster Street, Building #6, Peabody, Massachusetts. It operates as the service division of three sister companies — Safety Inc, ETA Process Instrumentation, and Martech Controls — collectively carrying 40+ years of industry experience. The company provides ISO 17025 compliant calibration, repair, and verification services for portable and fixed gas detection instruments, industrial hygiene and environmental sensors, flow meters (including KROHNE mag and Coriolis meters), respirators (SCBAs, PAPRs, APRs, SARs), Level A encapsulated chemical suits, and fall protection equipment. Its core technology stack includes NIST traceable calibration standards, manufacturer-specific diagnostic tools for Draeger and KROHNE systems, and proprietary vacuum housing test equipment co-developed with ILC Dover and Bullard for PAPR blower airtightness testing — a capability exclusive to iFacility in New England and Upstate New York.
The company serves a diversified enterprise customer base across industrial manufacturing, chemical processing, water and wastewater treatment, food and beverage production, healthcare (hospitals), utilities, universities, and emergency response/hazmat teams. It operates a field service model covering six New England states (ME, NH, VT, MA, RI, CT) plus Upstate New York, supplemented by a ship-in depot service to its Peabody calibration lab that accepts instruments from across North America. Revenue is generated primarily through professional services — on-site and depot calibration, repair, fit testing, and inspection — with additional hardware sales of calibration gases, regulators, and accessories through sister company Safety Inc. Pricing is quote-based for most services, with a standardized $75 diagnostic fee and $50 rush fee; multi-year annual, quarterly, and monthly service contracts are the primary recurring revenue vehicle. Go-to-market is enterprise field sales plus inbound service request forms, with content marketing via blog and LinkedIn supporting lead generation.
In November 2025, iFacility's parent group was acquired by MES Life Safety, marking a structural change in ownership that could affect future capital allocation and growth trajectory. The company maintains exclusive OEM relationships with Draeger (Certified Service Partner), KROHNE (exclusive representative in its territory), KD Engineering (exclusive factory service center), and joint development partnerships with ILC Dover and Bullard. Headcount is reported at 11-50 employees, described as a small team of certified technicians.
iFacility Services firmographics
Firmographics- Name
- iFacility Services
- Legal name
- iFacility Services Inc.
- Website
- https://ifacilityservices.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iFacility Services is a private Peabody, MA-based facility and instrument maintenance company providing ISO 17025 compliant calibration, respirator fit testing, Level A suit testing, and fall protection inspections to enterprise customers across New England and Upstate New York, operating as the service arm of sister companies Safety Inc, ETA Process Instrumentation, and Martech Controls.
- Ownership category
- akta.pro rank
iFacility Services industry classification
Industry- Product category
- Instrument Calibration and Safety Equipment Testing Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (811210), Testing Laboratories and Services (541380)
- SIC
- Services-Testing Laboratories (8734)
- akta.pro primary industry
- Compliance, Risk & EHS Management (BPABAAAK)
- akta.pro secondary industries
- Security, Safety & Fire/Life Safety Management (BPABAAAE), Calibration Services & Standards (Calibration labs, reference standards, traceability services) (IMAGAFAH)
Keywords
Where iFacility Services is headquartered
LocationHeadquarters
- HQ city
- Peabody
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iFacility Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Instrument Repair and Calibration Services: On-site and depot-based repair, calibration, and verification services for gas detection instruments, flow meters, and safety equipment. Includes annual service contracts and per-incident billing.
- Calibration Gases and Accessories Sales: Sale of calibration gases (NIST traceable, disposable and refillable), regulators, sampling equipment, and accessories through sister company Safety Inc.
- Respirator Maintenance and Fit Testing: Qualitative fit testing and maintenance services for various respirator types including SCBAs, PAPRs, and half/full-face respirators.
- Level A Suit Testing: Pressure testing services following ASTM F1052 for encapsulated chemical suits, both on-site and at calibration lab.
- Fall Protection Equipment Inspections: Competent Person inspections per ANSI Z359.1 standards for harnesses, lanyards, winches, and tripods.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard diagnostic and repair service |
| Other | Pay-as-you-go | Rush repair service |
| Other | Annual | Outside sales position compensation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
iFacility Services product offering
Product offeringCore offering
iFacility Services is a facility, instrument, and equipment maintenance company providing on-site and ship-in calibration, repair, and testing services for gas detection instruments, flow meters, respirators, fall protection equipment, and Level A chemical suits. They serve as the service division of Safety Inc, ETA Process Instrumentation, and Martech Controls, with an ISO 17025 compliant calibration lab in Peabody, MA and exclusive manufacturer-authorized service capabilities for Draeger, KROHNE, ILC Dover, Bullard, and KD Engineering products.
Product overview
iFacility Services is a facility, instrument, and equipment maintenance company offering a portfolio of specialized services. The core offering includes Instrument Repair & Calibration (portable/fixed gas detection, industrial hygiene, safety, and environmental instruments), Respirator Fit Testing & Maintenance, Level A Suit Testing (per ASTM F1052), Fall Protection Equipment Inspections, and Flow/Mag Meter Verification services. The company also sells Calibration Gases, Regulators & Accessories as add-on products. Unique capabilities include an exclusive Vacuum Housing Test service for PAPRs (the only provider in New England and Upstate NY with custom parts for ILC Dover Sentinel and Bullard PAPRs). As a Draeger Certified Service Partner, the company provides factory-trained service for Draeger gas and flame detection equipment. Services are delivered via on-site technicians throughout New England and Upstate New York, or via ship-in to their Peabody, MA calibration lab. All work is ISO 17025 compliant with NIST traceable standards.
Differentiator
Problem solved
Functional benefit
Products and services
- Instrument Repair & Calibration
Quantifiable outcome
- Flow meter verification ensures accuracy within 1% of factory calibration at 95% confidence level
- +1 more outcomes
Companies that use iFacility Services
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
iFacility Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
iFacility Services partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and exclusive.
- DraegercoreDraeger Certified Service Partner (CSP) program. iFacility Services technicians receive the same rigorous factory training as Draeger technicians, enabling them to perform calibration, diagnostics, and configuration of Draeger gas and flame detection equipment using proprietary software. Covers New England and Upstate New York territory.
- KROHNEcoreExclusive factory representative for KROHNE process instrumentation in New England and Upstate New York. Provides sales, technical support, calibration, verification and repair services for KROHNE flow, level, temperature, and analytical measurement instruments.
- ILC DovercoreJoint development of custom vacuum housing test equipment for ILC Dover Sentinel PAPRs. iFacility Services is the ONLY company in New England and Upstate New York with this custom part required for PAPR blower vacuum testing.
- BullardcoreJoint development of custom vacuum housing test equipment for Bullard PAPRs. iFacility Services is the ONLY company in New England and Upstate New York with the custom part required to perform PAPR blower vacuum testing.
- Safety InccoreSister company and parent organization along with ETA Process Instrumentation and Martech Controls. iFacility Services is the service division of Safety Inc, ETA Processing Instrumentation, and Martech Controls.
- ETA Process InstrumentationcoreSister company and parent organization. Combined entity has 40+ years of experience representing leading manufacturers of process and analytical instrumentation.
- Martech ControlscoreSister company added to the group in 2016. Part of the integrated service and instrumentation company network.
- KD EngineeringexclusiveExclusive factory service center for all KD Engineering products. iFacility Services has the factory software to properly calibrate and service KD Engineering instruments.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
iFacility Services competitors and assessment
Company assessmentBroad incumbents
- Transcat: Public calibration services company providing accredited calibration, repair, and instrument management solutions with national field service coverage. Direct overlap with iFacility's gas detection and flow meter calibration business, with a much larger scale and direct competitor in the New England industrial customer base.
- Bullard: Manufacturer of PAPRs and other respiratory protection equipment for which iFacility is the exclusive vacuum housing test provider in New England. Comparable because Bullard could bring this service in-house or authorize additional partners, making iFacility's exclusivity a vulnerable rather than permanent advantage.
- KROHNE: Global manufacturer of process instrumentation including flow meters for which iFacility is the exclusive New England representative. Comparable because KROHNE itself provides factory service and could at any time expand its own service network, directly competing with or displacing iFacility's flow meter verification offering.
- MSA Safety: Global manufacturer of safety equipment including gas detection, fall protection, and respiratory protection with an in-house service network. Highly comparable product portfolio (overlapping with Draeger, Bullard, ILC Dover for which iFacility services), representing both a competitor for service work and a potential partnership target.
- Trescal: Global calibration services provider with ISO 17025 accredited labs offering instrument repair, calibration, and metrology services across multiple industries. Highly comparable to iFacility's core instrument calibration and repair line, but operates as a multi-national incumbent with broader service lines and geographic reach.
- ILC Dover: Manufacturer of the Sentinel PAPR and specialty chemical suits (Level A) for which iFacility holds exclusive service territory and jointly developed test equipment. Comparable in the same way as Bullard — iFacility's differentiation is partnership-borrowed and depends on continued manufacturer alignment.
- Eurofins EAG Laboratories: Large analytical and testing laboratory network offering materials testing, calibration, and environmental testing services. Comparable on the testing-services business model and ISO-accredited delivery, with the scale and breadth iFacility lacks.
- Draeger Safety: Global manufacturer of gas detection and respiratory protection equipment that also operates a service network. Comparable as iFacility is a Draeger Certified Service Partner; Draeger could expand direct service coverage and compete with its own channel partner, or alternatively remains a critical supplier to iFacility's value proposition.
Others
- Safety Inc. iFacility's parent sister company (now part of MES Life Safety) that historically sold the calibration gases, regulators, and safety equipment that iFacility services. Highly comparable for revenue model and customer overlap, and the corporate history is intertwined.
Regional players
- Industrial Safety Equipment (ISEL): Regional safety equipment service and inspection providers in the Northeast US offering respirator fit testing, fall protection inspection, and gas detection calibration. Closest direct competitor to iFacility in the New England EHS testing market, often competing for the same manufacturing and emergency-responder customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
iFacility Services social profiles
Digital presenceiFacility Services compliance and trust
Trust signalCompliance1 record
iFacility Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
iFacility Services leadership team
Management profileNumber of profiles
Profiles1 record
iFacility Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iFacility Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iFacility Services
What does iFacility Services do?
iFacility Services is a facility, instrument, and equipment maintenance company providing on-site and ship-in calibration, repair, and testing services for gas detection instruments, flow meters, respirators, fall protection equipment, and Level A chemical suits. They serve as the service division of Safety Inc, ETA Process Instrumentation, and Martech Controls, with an ISO 17025 compliant calibration lab in Peabody, MA and exclusive manufacturer-authorized service capabilities for Draeger, KROHNE, ILC Dover, Bullard, and KD Engineering products.
Is iFacility Services a public or private company?
iFacility Services is a private company. It is classified as corporate owned and is currently operating.
When was iFacility Services founded?
iFacility Services was founded in 2010. It employs 11 to 50 people.
Where is iFacility Services based?
iFacility Services is headquartered in Peabody, United States, in the North America region.
How does iFacility Services make money?
Five revenue lines are on record. Instrument Repair and Calibration Services are the primary driver. The others are calibration Gases and Accessories Sales, respirator Maintenance and Fit Testing, level A Suit Testing and fall Protection Equipment Inspections.
Who are iFacility Services's main competitors?
Broad incumbents on record are Transcat, Bullard, KROHNE, MSA Safety, Trescal, ILC Dover, Eurofins EAG Laboratories and Draeger Safety. Safety Inc. is listed as an others. Industrial Safety Equipment (ISEL) is listed as a regional player.
Does iFacility Services have an API?
No public API is recorded for iFacility Services.
What industry is iFacility Services in?
iFacility Services's product category is Instrument Calibration and Safety Equipment Testing Services. Its primary akta.pro industry code is BPABAAAK, Compliance, Risk & EHS Management, with a secondary code of BPABAAAE, Security, Safety & Fire/Life Safety Management. Its NAICS code is 811210 and its SIC code is 8734.