BEWATEC Commmunication

What BEWATEC Commmunication does

BEWATEC Communication, operating today as ConnectedCare GmbH, is a German healthcare-IT vendor founded in 1995 and headquartered in Telgte, Germany. The company builds an integrated hardware-and-software platform for digital patient communication and entertainment in hospitals, marketed under the ConnectedCare brand. Its hardware portfolio consists of proprietary Bedside Terminals, Set-Top-Boxes, mounting hardware, and phones, complemented by a repair service. The software layer is the ConnectedCare platform, organized into modules for patient communication, patient entertainment (free and pay TV, digital magazines and books), patient engagement, BYOD (Bring Your Own Device), IT security and data protection, and compliance with Germany's Hospital Care Digitization Act (KHZG).

The platform integrates with hospital Electronic Health Records, telehealth systems, and nurse call infrastructure, and is positioned as a single-vendor solution that reduces manual communication workload on nursing staff while improving the patient experience during hospital stays. BEWATEC is identified by Intel Market Research as one of the top three global players in the Patient Infotainment Terminals market alongside Onyx Healthcare and Pdi Communication, with the top three collectively controlling approximately 69% of a USD 577M (2024) market that is projected to reach USD 1,074M by 2032 (9.5% CAGR).

ConnectedCare GmbH monetizes through a combination of software subscriptions, hardware sales, and repair services, with pricing conducted on a quote-based enterprise basis. Its go-to-market is direct enterprise field sales targeting hospital IT and executive decision-makers in the DACH region, supported by content marketing, events, and reference customers such as RKH Kliniken and Universitätsmedizin Rostock. The company holds ISO/IEC 27001:2022 (initial certification March 2025, recertified March 2026) and ISO 9001 (recertified September 2025) certifications, both issued by QAS International, and has formalized a strategic co-implementation partnership with Cliniserve. Operating as a privately held GmbH with 51-100 employees, the company was founded by Philipp Schmelter and has no public listing, no disclosed funding rounds, and no disclosed revenue figures.

Name

BEWATEC Commmunication

Legal name

ConnectedCare GmbH

Website

https://bewatec.de

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

BEWATEC Communication (operating as ConnectedCare GmbH) is a German healthcare-IT vendor that sells integrated hardware and software for digital patient communication and entertainment in hospitals, serving DACH-region acute-care customers through direct enterprise sales.

Ownership category

akta.pro rank

Product category

Patient Infotainment Terminals / Hospital Communication Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Health Services (8000)

akta.pro primary industry

Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)

Keywords

• Patient infotainment terminals
• Hospital communication software
• Bedside terminal hardware
• Healthcare digitization solutions
• Hospital patient engagement

Headquarters

HQ city

Telgte

HQ country

Germany

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Software Subscriptions: ConnectedCare software platform sold as ongoing subscription to hospitals for patient communication, entertainment, and engagement capabilities
2. Hardware Sales: Sale of Bedside Terminals, Set-Top-Boxes, mounts/holders, and phones to hospital facilities
3. Repair Services: Maintenance and repair services for hardware equipment

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ConnectedCare GmbH (formerly BEWATEC Communication) provides an integrated digital communication solution for hospitals, combining a proprietary software platform with Bedside Terminal hardware. The offering enables patient communication, entertainment (TV, magazines, books), patient engagement, BYOD support, IT security, and KHZG digitization compliance, designed to streamline clinical workflows and improve the patient hospital stay experience.

Product overview

BEWATEC Communication (operating as ConnectedCare GmbH) offers an integrated healthcare communication solution combining software and hardware. The core offering is the ConnectedCare software platform, which operates as a unified system with multiple modules including Patientenkommunikation (patient communication), Patientenentertainment (patient entertainment), Patient Engagement, BYOD (Bring Your Own Device), IT-Sicherheit & Datenschutz (IT security), and KHZG compliance. This software platform is complemented by a hardware portfolio comprising Bedside Terminals (marketed as the market-leading bedside tablets), Set-Top-Box, Mounting Brackets, Phones, and a Repair Service. Together, the software modules and hardware products form a complete patient infotainment and digital communication ecosystem for hospitals.

Differentiator

Problem solved

Functional benefit

Products and services

• ConnectedCare Software Platform Unified software platform connecting healthcare staff and patients to improve communication, streamline processes, and enhance the patient experience during hospital stays; sold to hospitals on a subscription basis.
• ConnectedCare Bedside Terminals Hardware bedside terminals used as input/output devices for entertainment, information, and communication at patient bedsides; marketed as market-leading bedside tablets for hospitals.
• ConnectedCare Set-Top-Box Set-top-box hardware device that complements the ConnectedCare bedside terminal offering for hospital patient entertainment and information delivery.
• ConnectedCare Phones Phone hardware designed for hospital communication needs, part of the ConnectedCare hardware portfolio.
• ConnectedCare Repair Service Maintenance and repair service for ConnectedCare hardware products sold to hospital customers.

Quantifiable outcome

• Time savings and reduced walking distances for nursing staff through ConnectedCare tablets and software

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• CliniservecoreStrategic or Co-development PartnerCliniserve and ConnectedCare jointly implement digital patient communication solutions at hospitals. They work closely together during implementation, providing IT relief for hospitals during introduction and support phases.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Dräger: German-headquartered medical and safety technology company supplying acute care hospitals with monitoring, therapy and IT-integrated solutions. Reaches the same DACH hospital customers BEWATEC targets and competes on integrated bedside workflows.
• Hillrom / Baxter: Baxter (post-Hillrom acquisition) sells hospital beds, patient communication systems and clinical workflow tools. Overlaps with BEWATEC on patient-side communication hardware and software in acute-care hospitals.
• Getinge (Maquet): Large medical technology group with hospital infrastructure and patient entertainment/communication offerings adjacent to BEWATEC's bedside terminal portfolio. Reaches the same European hospital procurement channels with broader product lines.
• Ascom: Established healthcare communication and nurse-call vendor offering mobile clinical workflows and integration with hospital systems. Competes with BEWATEC's integrated communication modules and is a much larger, listed incumbent.
• Barco (Healthcare): Provides diagnostic displays, point-of-care terminals and clinical collaboration tools for hospitals. Adjacent competitor on bedside hardware and clinical visualization used in the same hospital IT procurement deals.
• Vocera Communications (Stryker): Now part of Stryker, Vocera provides clinical communication and workflow solutions for hospitals. Competes with BEWATEC's patient engagement and communication modules, with deeper US footprint and larger enterprise sales motion.

Direct peers

• Onyx Healthcare: Direct competitor in the global Patient Infotainment Terminals market, named alongside BEWATEC in the top-3 cohort controlling ~69% market share. Sells bedside terminals and related hospital IT hardware to similar hospital customers globally.
• Pdi Communication: Direct competitor in the global Patient Infotainment Terminals market; together with BEWATEC and Onyx Healthcare, the three players control roughly 69% of the market. Comparable product line of bedside communication and entertainment hardware for hospitals.

Emerging players

• iMDsoft: Specialist in clinical information systems for critical care and acute hospitals, including patient engagement workflows. Adjacent competitor for the software side of BEWATEC's bedside communication stack.
• Cliniserve: Strategic partner of BEWATEC that jointly implements digital patient communication solutions (e.g., Universitätsmedizin Rostock). Operates a nursing task and clinical workflow platform that complements BEWATEC's bedside terminal/communication offering.

Market position

Strengths5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/BEWATEC
• Facebookfacebook.com/bewatec

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BEWATEC Commmunication