alcaldía de yopal

What alcaldía de yopal does

Alcaldía de Yopal is the municipal government entity of Yopal, the capital city of Casanare department in Colombia, operating under the constitutional framework of Colombian territorial entities with administrative autonomy. It delivers public services across education, mobility, social development, justice, risk management, public works, and economic development through a network of specialized secretariats and offices distributed throughout the municipality. Revenue is generated via local taxation (impuesto predial, ICA, vehicle and gasoline taxes, public lighting, estampillas municipales), administrative service fees, and transfers from the national government, governed by an annual tax calendar (Calendario Tributario).

The municipality's technology layer is built on the national Mi Colombia Digital platform, providing a web-based service delivery portal at yopal-casanare.gov.co and yopal.gov.co. Core digital products include the PQRDS citizen request management system, a comprehensive Portafolio de Servicios catalog organized by department, an IT Services Catalog aligned with the MGGTI.LI.ES.05 governance guideline, an appointment scheduling system (Agenda de Citas), and the 'Chigüi' virtual assistant for citizen navigation. Digital inclusion is delivered through the Punto Vive Digital program under the Secretaría TIC, which certified 562 citizens in programming, Power BI, office productivity, and SENATIC courses in 2024.

The administration operates under Mayor Marco Tulio Ruiz (in office since 2024) executing the Plan de Desarrollo 'Yopal para Todos', with strategic partnerships spanning SENA, Convertic, Ministerio TIC, DNP, Colombia Compra Eficiente, and the Presidencia de la República. Citizen participation mechanisms include Consulta Ciudadana, Rendición de Cuentas, Control Social, and direct engagement with rural corregimientos (Quebradaseca, Alcaravan la Niata, Tilodiran, El Morro). Communication and service channels span physical offices, the website, Facebook, X/Twitter, Instagram, YouTube, TikTok, phone, email, and electronic PQRDS submission.

Name

alcaldía de yopal

Legal name

Alcaldía de Yopal

Website

https://yopal-casanare.gov.co

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Alcaldía de Yopal is the municipal government of Yopal, capital of Casanare, Colombia, providing public administrative services — education, mobility, social welfare, justice, and risk management — to residents and businesses across the municipality through 15+ offices and a digital portal built on Mi Colombia Digital.

Ownership category

akta.pro rank

Product category

Municipal Government and Public Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Economic Programs (9261), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Local Transportation, Parking & Mobility Administration (BPAIACAM), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Municipal tax administration
• Digital governance

Headquarters

HQ city

Yopal

HQ country

Colombia

HQ region

Latin America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Impuesto Predial Unificado (Property Tax): Annual property tax levied on real estate owners within the municipality of Yopal
2. Impuesto de Industria y Comercio (ICA): Industry and commerce tax on business activities, including bimonthly declarations for common regime taxpayers and withholding for agents
3. Estampillas Municipales (Municipal Stamps): Municipal stamp duties including sports promotion fee, collected in accordance with Agreement No. 002 of 2026
4. Impuesto de Circulación y Tránsito: Vehicle circulation and transit tax for public service vehicles
5. Sobretasa a la Gasolina: Surcharge on gasoline fuel sales
6. Alumbrado Público: Public lighting service tax
7. Service Fees: Various administrative service fees including certification, permits, and licensing through different municipal secretariats

Distribution channels6 records

Marketing channels8 records

Core offering

Alcaldía de Yopal is the municipal government of Yopal, capital of Casanare department, Colombia. It delivers public administration services including tax collection (predial, ICA, circulation, gasoline surcharge), citizen services across secretariats (Education, Mobility, Government, Social Development, Public Works), participatory planning and accountability mechanisms (Rendición de Cuentas, Consulta Ciudadana), and digital service delivery through the municipal portal ecosystem built on the Mi Colombia Digital platform.

Product overview

Alcaldía de Yopal operates a government municipal portal ecosystem consisting of the main official website (www.yopal-casanare.gov.co) and linked citizen portal (yopal.gov.co). The core offering includes the PQRDS citizen request system, a comprehensive Portafolio de Servicios catalog covering Education, Social Action, Government, Public Works, and Transit departments, an IT Services Catalog, virtual assistant 'Chigüi', appointment scheduling, and a network of physical branch offices. Services are categorized under transparency, citizen participation, and administrative service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Web de la Alcaldía de Yopal - Municipal Government Website Official municipal government website providing citizen services, transparency information, participation mechanisms, and administrative services for Yopal municipality residents and businesses.
• PQRDS - Peticiones, Quejas, Reclamos, Sugerencias y Denuncias Citizen request and complaint management system allowing users to submit petitions, complaints, claims, suggestions, and reports online with tracking capabilities, plus appointment scheduling for administrative procedures.
• Portafolio de Servicios de la Alcaldía de Yopal - Municipal Service Catalog Comprehensive catalog of municipal services organized by department including Private Office, Education, Social Action, Economic Development, Government, Public Works, and Transit.
• Asistente Virtual 'Chigüi' - Virtual Assistant Virtual assistant that directs citizens to the municipal services portal at yopal.gov.co for digital transactions and service access.
• Sucursales - In-Person Service Network Network of municipal branch offices including Palacio Municipal, Secretaría de Educación, Secretaría de Movilidad, Casa Justicia, Sisbén, Atención al Ciudadano, and other secretariats distributed across Yopal for in-person citizen services.

Quantifiable outcome

• 562 citizens certified in digital skills through government training programs
• +1 more outcomes

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SENA (Servicio Nacional de Aprendizaje)coreStrategic or Co-development PartnerNational vocational training service providing technical and technological courses to Yopal citizens through SENATIC program and complementary courses. The partnership enables digital skills certification and technology education access for students and community members.
• Convertic (Computadores para Educar)coreStrategic or Co-development PartnerNational government program for technology integration in education. Alcaldía participates in Convertic initiatives to provide technology access and digital education to schools and communities in Yopal.
• Ministerio TIC (Ministry of Information and Communications Technologies)coreStrategic or Co-development PartnerNational government ministry providing digital governance platforms, technical guidelines for IT management (MGGTI.LI.ES.05), and support for digital transformation initiatives in municipal governments.
• DNP (Departamento Nacional de Planeación)coreStrategic or Co-development PartnerNational planning department supporting municipal development planning through the Plan Nacional de Desarrollo framework and territorial management portal.
• Gobierno Digital (Digital Government Initiative)coreTechnology or IntegrationNational digital government platform providing the Mi Colombia Digital infrastructure that powers the municipal government's web portal, transparency systems, and citizen service platforms.
• Presidencia de la RepúblicaminorOthersOffice of the President of Colombia providing national government services, portals, and coordination for peace initiatives (Portal para la Paz).
• Mintic (Ministerio de Tecnologías de la Información y las Comunicaciones)minorOthersMinistry of ICT providing policy guidance, digital infrastructure support, and government technology standards for territorial administrations.
• Colombiacompra (Colombia Compra Eficiente)coreStrategic or Co-development PartnerNational public procurement agency providing the SECOP platform for government contracting transparency and electronic procurement systems used by the municipality.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Alcaldía de Pereira: Capital of Risaralda, a mid-sized Colombian municipality running the Mi Colombia Digital portal with comparable secretariat structure, tax streams, and citizen participation mechanisms to Yopal.
• Alcaldía de Bucaramanga: Department-capital municipal government operating on the same national e-government infrastructure; comparable service portfolio (education secretariat, mobility, social development, citizen PQRDS) at a larger but similar regional-capital scale.
• Alcaldía de Manizales: Capital of Caldas department; comparable in being a mid-sized Colombian municipal government with similar tax structure (predial, ICA, sobretasa), digital service portal, and PQRDS-style citizen request system.
• Alcaldía de Neiva: Capital of Huila department; directly comparable as a mid-sized regional-capital municipality in Colombia operating under the same e-government framework, tax system, and corregimiento service-delivery model.
• Alcaldía de Villavicencio: Capital city of Meta department, directly comparable to Yopal as a mid-sized regional capital serving an oil-and-agriculture economy (Llanos region), with the same Mix Colombia Digital platform, tax instruments (ICA, predial, sobretasa), and corregimiento structure.
• Alcaldía de Ibagué: Capital of Tolima department, a comparable mid-tier Colombian municipality using the national digital government platform with similar secretariat functions and own-source revenue mix.
• Alcaldía de Pasto: Capital of Nariño department; comparable mid-sized Colombian municipal government with parallel secretariat structure (Education, Mobility, Social Development, Government) and same national digital platform.

Broad incumbents

• Alcaldía de Medellín: Major Colombian municipal government widely recognized for digital innovation (Medellín Digital, Mi Medellín); comparable in operating a Mi Colombia Digital-style e-government portal and citizen participation programs at a larger metropolitan scale.
• Alcaldía de Bogotá: Capital district government of Colombia operating the largest municipal e-government platform in the country; comparable in function (mayor-led local administration, tax collection, citizen digital services) but vastly larger in scale and budget.

Others

• Gobierno Digital Colombia (MinTIC): National entity providing the Mi Colombia Digital platform and MGGTI technical guidelines that underpin Yopal's e-government infrastructure; relevant as enabling/infrastructure partner rather than a competing municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/alcaldiadeyopal
• YouTubeyoutube.com/@Alcald%C3%ADaYopal-e2m
• Facebookfacebook.com/alcaldiadeyopal
• Instagraminstagram.com/alcaldiadeyopal
• TikToktiktok.com/@alcaldiadeyopal

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about alcaldía de yopal