What The Charterhouse Causeway Bay does

The Charterhouse Causeway Bay is a privately held, 299-room, 4-star hotel established in 1992 and located at 209-219 Wan Chai Road in the Causeway Bay district of Hong Kong Island, within walking distance of MTR Causeway Bay Station and major shopping destinations including Times Square, Hysan Place, and SOGO. The hotel operates nine room categories ranging from a 15 m² Economy Single to a 54 m² Glamping Themed Suite, with mid-tier options in the 19-27 m² range and a dedicated Business Floor (floors 12-20) offering shuttle service to the Hong Kong Convention and Exhibition Centre. Room rates are subject to a 10% service charge and a 3% government tax introduced January 1, 2025.

The property is supported by a vertically integrated food and beverage operation: Chen's Kitchen (陳家廚房), a Cantonese restaurant on Basement 1 serving breakfast buffet, lunch sets, afternoon tea, and private banquet menus (HK$2,288-HK$8,888); and Lounge by ch, a lobby-level coffee shop offering coffee, tea, and freshly baked pastries. Additional revenue streams include a multi-purpose meeting and event space, a 24-hour fitness center, and the S Lounge (exclusive for S Signature room guests). The hotel serves three primary segments — families, business/corporate travelers (via a dedicated Corporate Account Program), and celebration/gathering event customers — and is distributed through direct-to-consumer channels (own website booking, WhatsApp reservations, walk-in/MTR traffic) with no disclosed intermediaries or OTAs.

The business model is asset-heavy real estate hospitality with per-transaction F&B pricing and a modest recurring revenue layer through corporate accounts. Technology is limited to a standard property management and direct-booking website (thebookingbutton.com), with no third-party integrations, mobile app, or programmable surface disclosed. Operating geographies are confined to Hong Kong, with no disclosed expansion plans, parent company, or external ownership.

Name

The Charterhouse Causeway Bay

Legal name

The Charterhouse Causeway Bay

Website

https://charterhouse.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

The Charterhouse Causeway Bay is a privately held 299-room, 4-star hotel in Causeway Bay, Hong Kong, offering nine room categories, Cantonese dining at Chen's Kitchen, a lobby coffee shop, banquet services, and corporate-account programs for families, business travelers, and event guests.

Ownership category

akta.pro rank

Headquarters

HQ city

Central

HQ country

Hong Kong SAR China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Room Accommodations: Primary revenue from hotel room bookings across 9 room categories ranging from Economy Single to Glamping Themed Suite, with rates subject to 10% service charge and 3% government tax.
2. Food & Beverage - Chen's Kitchen: Cantonese restaurant operating on Basement 1, serving breakfast, lunch, afternoon tea, and private banquet dining. Revenue from per-transaction dining and banquet packages.
3. Lounge by ch: Lobby-level coffee shop offering coffee, tea, and baked goods on a per-transaction basis.
4. Corporate Accounts: Bespoke corporate accommodation services for companies with long-stay requirements, providing preferential rates and dedicated services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

The Charterhouse Causeway Bay is a 299-room hotel located in Hong Kong's Causeway Bay district offering accommodation across 9 room categories (Economy Single, S Classic, S Signature, Superior, Family Room, Junior Suite, Business Floor, Urban Studio, and Glamping Themed Suite). The hotel operates two dining outlets — Chen's Kitchen (陳家廚房), a Cantonese restaurant serving breakfast, lunch, afternoon tea, and private banquets, and Lounge by ch, a lobby coffee shop — alongside meeting/event spaces and corporate account programs.

Product overview

The Charterhouse Causeway Bay is a hotel offering accommodation and dining services. The accommodation portfolio consists of 9 room types: Glamping Themed Suite (family-oriented themed room), S Signature and S Classic (premium rooms), Superior Room (European-style), Family Room (for 4 guests), Junior Suite (spacious option), Business Floor Room (with 24-hr WiFi and shuttle service), Economy Single, and Urban Studio (co-living space). Dining offerings include Chen's Kitchen (陳家廚房), an elegant Cantonese restaurant at Basement 1 serving breakfast, lunch, afternoon tea, and private banquet services; and Lounge by ch, a lobby coffee shop offering coffee, tea, and pastries. Additional facilities include meeting/event spaces, a 24-hour fitness center, and S Lounge (exclusive for S Signature guests). The hotel has 299 rooms and suites, located in Causeway Bay, Hong Kong.

Differentiator

Problem solved

Functional benefit

Brands

• 陳家廚房: Chinese restaurant at Basement 1 offering Cantonese cuisine, private dining, banquet menus, and afternoon tea services
• Lounge by ch

Products and services

• Glamping Themed Suite Themed 54 m² family suite featuring two double beds, a tent, lanterns, camping gear, and toys. Designed for families seeking an indoor camping experience rain or shine.
• S Signature Premium 27 m² guest room with a double bed, power shower, Nespresso coffee machine, and exclusive access to the S Lounge with complimentary refreshments.
• S Classic 19 m² benchmark room featuring a queen bed, spacious bathroom, complimentary Wi-Fi, plasma TV with multiple channels, and bespoke toiletries.
• Superior Room 19 m² European-style decorated room with contemporary amenities and exotic ambiance designed for relaxation.
• Family Room Newly renovated 19 m² modern family accommodation with two queen-sized beds accommodating up to four guests.
• Junior Suite 32 m² well-appointed suite providing spacious comfort, suitable for relaxing getaways or business stays.
• Business Floor Room 19 m² room on the Business Floor (12th–20th floor) featuring 24-hour Wi-Fi, broadband internet access, premium bedding, and shuttle bus service to the convention center.
• Economy Single 15 m² tastefully decorated single room equipped with modern amenities, personalized for solo travelers.
• Urban Studio Newly refurbished 26 m² co-living space on the 1st floor with two double beds, suitable for families and friends.
• Chen's Kitchen (陳家廚房) Elegant Cantonese restaurant at Basement 1 serving refined cuisine with seasonal ingredients and traditional cooking techniques. Offers breakfast buffet, lunch sets, afternoon tea, private dining, and banquet services.
• Lounge by ch Casual coffee shop located in the hotel lobby, offering freshly brewed coffee, selected teas, and daily freshly baked pastries from 8:00am.
• Meeting & Events Space Multi-purpose event space in Causeway Bay for business meetings, seminars, and private corporate gatherings, supporting theater, classroom, boardroom, and cocktail layouts with projectors, screens, audio systems, and high-speed WiFi.
• Private Banquet Dinner Elegant private Cantonese dining at Chen's Kitchen featuring three curated celebration menus (HK$2,288–HK$8,888) suitable for family gatherings, corporate dinners, birthday celebrations, wedding tea ceremonies, and festive occasions. Minimum 3 days advance reservation required.
• Longevity Banquet (壽比南山宴) Traditional Cantonese birthday banquet featuring auspicious dishes symbolizing longevity and prosperity. HK$368 per person, minimum 6 persons; includes tea and condiments and requires 4 days advance booking.
• Buffet Breakfast International buffet breakfast served daily 7:30am–10:30am featuring fresh baked pastries, seasonal fruits, and local specialties. HK$80 per person / HK$150 for two persons.
• Corporate Account Program Tailored accommodation services for companies with long-stay requirements, providing preferential rates and dedicated services. Contact: +852 2892 3336 / [email protected].
• Mixed Berries Summer Afternoon Tea Set Seasonal summer afternoon tea promotion featuring berry-themed Western desserts and Chinese savory bites, available June 8 to August 31, 2026.
• Chen's Kitchen Lunch Menu Cantonese lunch menu featuring the Signature Spicy Sauce Rice with Molten Ran-Oh Egg (HK$88) and additional lunch sets starting from HK$108.
• Celebratory Cakes (蛋糕盛宴) Handmade celebratory cakes by hotel pastry chef for birthdays, anniversaries, and special occasions. Available in 8 flavors including Signature Strawberry Earl Grey Tart and 70% Dark Chocolate Ferrero Rocher Mousse Cake. 72 hours advance pre-order; pick-up at restaurant.
• Homemade Scones Freshly made scones in Plain (HK$45 for 2 pcs, HK$68 for 4 pcs) and Earl Grey (HK$55 for 2 pcs, HK$78 for 4 pcs) varieties, served with seasonal jam and clotted cream. Available at Chen's Kitchen, Basement 1.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• The Pottinger Hong Kong: Boutique urban hotel on Hong Kong Island with comparable room count (~68 rooms), contemporary design, and F&B-led positioning at a similar mid-tier price point to The Charterhouse.
• Lanson Place Hotel Hong Kong: Boutique serviced-apartment-style urban hotel in Hong Kong overlapping with The Charterhouse's mid-tier positioning, including Business Floor-style extended-stay and corporate-friendly offerings.
• Hotel Indigo Hong Kong Island: Lifestyle boutique hotel in the Wan Chai/Causeway Bay corridor with design-led positioning, appealing to similar younger corporate and leisure guests who value character and central urban locations.
• The Mira Hong Kong: Contemporary 4-5 star urban hotel in Hong Kong with similar multi-segment appeal (leisure, business, F&B-driven experience) and lifestyle positioning, competing for design-conscious travelers in the mid-upper tier.
• Crowne Plaza Hong Kong Causeway Bay: IHG-operated full-service hotel in the same Causeway Bay district, targeting overlapping business and leisure travelers with comparable meeting/event facilities and corporate account programs.
• Dorsett Causeway Bay: Mid-tier Dorsett-branded hotel in Causeway Bay offering similar room categories and pricing tier to The Charterhouse, directly competing for price-sensitive leisure and corporate guests within the same neighborhood.
• Emperor Hotel Hong Kong: Mid-tier urban hotel near the Wan Chai/Causeway Bay area with comparable room count and tier, targeting overlapping business and leisure guests with similar value-pricing positioning.
• The Park Lane Hong Kong: 4-star urban hotel in Causeway Bay located directly across the district from The Charterhouse, with similar room count and tier, competing for the same leisure and corporate guest base in the Causeway Bay micro-market.

Broad incumbents

• Mandarin Oriental Hong Kong: Established luxury hospitality incumbent in Hong Kong with broader brand recognition and network effects, setting the upper-tier competitive ceiling for Causeway Bay-area properties including The Charterhouse.
• Sheraton Hong Kong: Marriott-brand full-service Hong Kong hotel offering similar room, F&B, banquet, and corporate programs at scale, with greater distribution and loyalty reach than the independent Charterhouse.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheCharterhouseCausewayBay
• LinkedInlinkedin.com/company/thecharterhousecausewaybay

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Charterhouse Causeway Bay