First Maharlika

Debt Collection Servicesfirstmaharlika.com

First Maharlika Collection Management is a Philippine BPO founded in 2006 that provides extra-judicial and judicial debt collection, skip tracing, repossession, and litigation support to commercial banks and financing companies across six nationwide branch locations.

Company typePrivate
Founded2006
HeadquartersSan Antonio, Philippines
Headcount101–250
GTM typeB2B
OfferingServices

What First Maharlika does

First Maharlika Collection Management, Inc. is a Philippine-based outsourcing firm founded on April 18, 2006, that specializes in debt recovery and credit management services for financial institutions. The company delivers a unified suite of services centered on debt collection — extra-judicial (out-of-court) and judicial — supplemented by skip tracing, property verification, credit investigation, repossession, and litigation support. Adjacent offerings include customer service, technical support, and manpower outsourcing, allowing the company to function as a broader BPO partner rather than a single-service agency.

The core operating model combines phone-based tele-collection with field-based collection across six physical branch locations spanning Metro Manila, Isabela, Pampanga, Bicol, Cebu, and Davao, providing nationwide Philippine coverage. The extra-judicial collection process follows a structured 90-day workflow of tele-collection, field visits, and saturation drives, after which cases are evaluated for escalation to judicial action. No proprietary technology platform is disclosed; the corporate website is hosted by ZSTHREE Software Trading, and there is no mention of in-house automation, analytics, or case-management systems beyond standard call-center tooling.

First Maharlika serves commercial banks and financing companies in the Philippines as its primary customer segments, using a direct, sales-led go-to-market approach. Compensation is structured as service fees or contingency-based pricing tied to successful debt recovery. The company is a privately-held corporation led by General Manager April S. Brin and Corporate Secretary Atty. Boncarlo John R. Uneta, with no disclosed institutional investors, parent company, or external funding.

First Maharlika firmographics

Firmographics

Name: First Maharlika
Legal name: First Maharlika Collection Management, Inc.
Website: https://firstmaharlika.com
Company type: Private
Founded year: 2006
Operating status: Operating
Headcount range: 101–250 employees
Short description: First Maharlika Collection Management is a Philippine BPO founded in 2006 that provides extra-judicial and judicial debt collection, skip tracing, repossession, and litigation support to commercial banks and financing companies across six nationwide branch locations.
Ownership category
akta.pro rank

First Maharlika industry classification

Industry

Product category: Debt Collection Services
akta.pro primary industry: First-Party (In-House) Collections Outsourcing (BPAAAEAA)

Keywords

Debt collection services
Credit investigation
Skip tracing services
Asset repossession
Manpower outsourcing

Where First Maharlika is headquartered

Location

Headquarters

HQ city: San Antonio
HQ country: Philippines
HQ region: Asia

Offices6 records

Markets served

First Maharlika business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

Debt Collection Services: Revenue generated through debt collection outsourcing services for financial institutions. Services include extra-judicial (out-of-court) debt collection with a typical 90-day process cycle, judicial debt collection for escalated cases, and associated services such as skip tracing, property verification, and credit investigation. Compensation likely structured as service fees or contingency-based pricing tied to successful debt recovery.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

First Maharlika product offering

Product offering

Core offering

First Maharlika is a Philippine-based financial services firm that provides third-party debt collection, credit and background investigation, skip tracing, property verification, manpower outsourcing, asset repossession, and litigation support services to banks, financing companies, and other creditors. The company operates a nationwide branch network combining tele-collection and field operations to recover delinquent accounts and support creditor legal processes.

Product overview

First Maharlika is a duly-licensed debt collection and outsourcing services company offering a unified suite of services centered around debt recovery and credit management. The core offerings include Extra-Judicial (Out-of-Court) Debt Collection and Judicial Debt Collection for recovering outstanding debts, supplemented by Property Verification, Skip Tracing, and Credit Investigation services that support the collection process. Additional operational services include Customer Service, Technical Support, Manpower Outsourcing, Repossession, and Litigation Services. These services work together to provide comprehensive outsourcing solutions for financial institutions, commercial banks, and financing companies, helping clients manage unrecovered cash and focus on growing their core business.

Differentiator

Problem solved

Functional benefit

Products and services

Debt Collection Services
Credit Investigation
Skip Tracing
Property Verification
Manpower Outsourcing
Asset Repossession
Litigation Support Services

Quantifiable outcome

Extra-Judicial Debt Collection process typically takes 90 days before evaluation and recommendation for legal action

Companies that use First Maharlika

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles1 record

First Maharlika technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

First Maharlika partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

First Maharlika competitors and assessment

Company assessment

Direct peers

Teleperformance: Global outsourcing leader with significant Philippines operations and an established debt collection / accounts receivable practice serving banks and consumer lenders. Directly comparable outsourced collections delivery model, with both tele-collection and field-services capability in financial services.
TaskUs: New York-listed BPO with substantial Philippines delivery presence and content-moderation/financial-services practices; provides outsourced customer experience including collections-adjacent services. Same Philippines-shore BPO delivery model for enterprise clients, with overlapping financial-services customer base.
Foundever (formerly Sitel Group): Global CX/BPO operator with longstanding Philippines presence serving financial services and consumer-lending clients with collections and customer support. Direct competitor for outsourced financial-services BPO mandates in the Philippines market.
Alorica: Major Philippines-based CX outsourcing firm serving financial services clients with collections, customer service, and back-office support. Direct competitor for similar bank outsourcing mandates in the Philippine BPO market where First Maharlika operates.
IC System: US third-party debt collection agency providing recovery, skip tracing, and accounts-receivable services to banks, credit unions, and commercial clients. Comparable pure-play collections business model even if geography differs; useful benchmark for collections operational practices.
PRA Group (Portfolio Recovery Associates): Global debt buyer and collector operating call-center and field-recovery operations for banks and consumer lenders. Directly comparable third-party collections and skip-tracing service stack, though PRA also purchases charged-off debt which First Maharlika does not.
Transworld Systems: US-based accounts-receivable management and debt recovery provider working with commercial banks, financing companies, and small businesses. Provides full lifecycle recovery (extra-judicial to litigation) similar to First Maharlika's combined extrajudicial/judicial offerings.
Concentrix: Global CX and BPO giant with major Philippines delivery footprint serving financial services clients including collections and accounts receivable management. Directly comparable to First Maharlika's BPO model delivering outsourced financial-services operations from Philippines, though at vastly greater scale.
TTEC (TeleTech Holdings): US-headquartered digital CX/BPO operator with Philippines delivery centers and financial-services collection programs. Comparable business model of outsourced collection and customer support for banking and lending clients, including tele-channel and analytical collection workflows.

Regional players

EOS Group: European-headquartered debt collection specialist with global operations providing receivables management, legal collection, and skip tracing. Compares to First Maharlika's extra-judicial plus judicial recovery model, though geographically non-overlapping in primary markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

First Maharlika financial estimates

Financial estimate

Revenue estimate

Valuation estimate

First Maharlika leadership team

Management profile

Number of profiles

Profiles2 records

First Maharlika funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

First Maharlika M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Maharlika

What does First Maharlika do?

Is First Maharlika a public or private company?

First Maharlika is a private company. It is classified as unknown and is currently operating.

When was First Maharlika founded?

First Maharlika was founded in 2006. It employs 101 to 250 people.

Where is First Maharlika based?

First Maharlika is headquartered in San Antonio, Philippines, in the Asia region.

How does First Maharlika make money?

One revenue line is on record: debt Collection Services.

Who are First Maharlika's main competitors?

Direct peers on record are Teleperformance, TaskUs, Foundever (formerly Sitel Group), Alorica, IC System, PRA Group (Portfolio Recovery Associates), Transworld Systems, Concentrix and TTEC (TeleTech Holdings). EOS Group is listed as a regional player.

Does First Maharlika have an API?

No public API is recorded for First Maharlika.

What industry is First Maharlika in?

First Maharlika's product category is Debt Collection Services. Its primary akta.pro industry code is BPAAAEAA, First-Party (In-House) Collections Outsourcing.