Berkley Small Business Solutions

What Berkley Small Business Solutions does

Berkley Small Business Solutions is a wholly-owned subsidiary of W. R. Berkley Corporation (NYSE: WRB), a Fortune 500/S&P 500 commercial property-casualty holding company with A.M. Best A+ (Superior) and S&P A+ (Strong) ratings and over $35B in total assets as of June 30, 2023. Founded in July 2021 and headquartered at 433 South Main Street, Suite 200, West Hartford, Connecticut, the company underwrites primary commercial insurance for small US businesses outside Canada and Mexico.

The product portfolio centers on three core lines — Transportation (commercial auto, general liability, and motor truck cargo for for-hire trucking operations with 1-14 power units), Workers Compensation (with 24/7 nurse triage for injured employees), and Businessowners Policies split into Micro-BOP (for home-based and micro businesses with up to $500K in revenue and four employees) and standard BOP (single-location office, mercantile, processing, and services risks). The portfolio is augmented by a vertical-specific Barbershop & Salon BOP and add-on modules covering Cyber Liability, Technology Errors & Omissions (Tec-Guard), Workplace Violence, Employment Practices Liability, Equipment Breakdown, Miscellaneous Professional Liability, Motor Truck Cargo, and Hired & Non-Owned Auto Liability. Underlying technology includes an instant, bindable Micro-BOP digital quote engine, a multi-line online claims reporting system covering seven claim types, and dedicated agent portals for Transportation and BOP.

The company distributes exclusively through appointed wholesale and retail agents — Transportation flows only through wholesalers, while BOP and Workers' Comp move through both — and supplements the channel with direct online quote and contact forms on berkleysmallbusiness.com. Revenue is generated through commercial insurance premiums across the three core lines and add-on modules, with pricing varying by policy type, coverage limits, deductibles, business class, and state. Operations are supported by a West Hartford headquarters and a Jacksonville, FL claims office, with leadership including a President, CFO, CIO, Chief Underwriting Officer, and multiple VPs across Underwriting, Operations, Distribution, Claims, and Product Development.

Name

Berkley Small Business Solutions

Legal name

Berkley Small Business Solutions

Website

https://berkleysmallbusiness.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Berkley Small Business Solutions is a W. R. Berkley Corporation subsidiary that underwrites primary commercial insurance — Transportation, Workers Compensation, and Businessowners policies — for small US businesses, distributing exclusively through appointed wholesale and retail agents with online quote and claims tooling.

Ownership category

akta.pro rank

Headquarters

HQ city

West Hartford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Commercial Insurance Premiums: Berkley Small Business Solutions generates revenue through commercial insurance policies including Transportation (commercial auto, general liability, motor truck cargo), Workers Compensation, and Businessowners (Micro-BOP and BOP) insurance sold to small businesses on a primary basis.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels3 records

Core offering

Berkley Small Business Solutions underwrites and issues primary commercial insurance products to small businesses in the United States, including Transportation insurance (commercial auto liability, general liability, and motor truck cargo for 1-14 power unit for-hire trucking operations), Workers Compensation insurance with 24/7 nurse access for injured employees, and Businessowners (BOP) coverage available as Micro-BOP for home-based and micro businesses and standard BOP for single-location offices, mercantile, processing, and services businesses, plus specialized BOP for barbershop and salon owners. The portfolio is distributed primarily through appointed wholesale and retail agents using dedicated Transportation and BOP agent portals, with claims submitted through an online reporting system.

Product overview

Berkley Small Business Solutions offers a portfolio of commercial insurance products on a primary basis to small businesses across various industries. The core products include Transportation Insurance (commercial auto, general liability, and motor truck cargo for trucking operations), Workers Compensation Insurance, and Businessowners Policies (BOP) available in both Micro-BOP (for home-based and smaller operations) and standard BOP formats. Specialized coverage is offered for barbershop and salon business owners. Additional add-on modules include Cyber Insurance, Technology Errors & Omissions (Tec-Guard), Workplace Violence Coverage, Employment Practices Liability, Equipment Breakdown, Miscellaneous Professional Liability, and Motor Truck Cargo coverage. The company is a member of W. R. Berkley Corporation and operates as a subsidiary providing these insurance products through appointed agent and broker networks.

Differentiator

Problem solved

Functional benefit

Brands

• Tec-Guard: Technology Errors & Omissions coverage for computer systems including telephone systems, data storage devices, and networking equipment.

Products and services

• Transportation Insurance Primary commercial auto, general liability, and motor truck cargo insurance for small for-hire trucking operations with 1-14 power units and up to 40 trailers. Includes Auto Liability limits up to $1,000,000 combined single limit and Motor Truck Cargo limits up to $250,000 (including refrigerated freight coverage). Distributed exclusively through appointed wholesale agents.
• Workers Compensation Insurance Workers compensation insurance designed specifically for small businesses, providing financial protection for workplace injuries or illnesses, with 24/7 access to nurse support for injured employees. Sold through appointed wholesale and retail agents, with claims reporting at (833) 908-3324.
• Micro-Businessowners Policy (Micro-BOP) Insurance for home-based and shared-space businesses with business personal property limits of $2,500 to $25,000, annual revenue up to $500,000, and up to 4 employees including the owner. Eligible for retail and service businesses and available with instant, bindable digital quotes.
• Businessowners Policy (BOP) Single location business insurance for office, mercantile, processing, and services businesses with contents-only coverage, sold through appointed wholesale and retail agents.
• Barbershop & Salon Business Owners Insurance Specialized Businessowners Policy for salons, barbershops, and beauty businesses (hair salons, beauty parlors, nail salons, mobile stylists, booth renters, and beauty supply distributors) including general liability, commercial property, and optional professional liability coverage.

Quantifiable outcome

• One of top 10 writers of commercial auto risks in the US
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Berkley Brand (60+ (re)insurance businesses)coreStrategic or Co-development PartnerBerkley Small Business Solutions is one of 60 (re)insurance businesses worldwide that comprise the Berkley brand. The Berkley enterprise operates in two segments: Insurance and Reinsurance & Monoline Excess. Each business offers expertise within an industry, product, or region. The competitive advantage lies in long-term strategy of decentralized operations providing agility of a small business with strength of a Fortune 500 organization.
• Appointed Wholesale AgentscoreChannel Partner/ Reseller/ DistributorTransportation products (1-14 power unit liability and cargo products) are exclusively available through appointed wholesalers. Wholesalers provide distribution and sales services for trucking insurance products.
• Appointed Retail AgentscoreChannel Partner/ Reseller/ DistributorBOP and Workers' Compensation products are available through appointed retail agents. Retail agents provide distribution for small business insurance products to end customers.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Thimble: Thimble offers short-term and annual small business liability insurance (GL, professional liability, BOP) for freelancers and micro-businesses with pay-as-you-go pricing, directly competing with BSB's micro-BOP segment. Similar digital-first go-to-market targeting sub-5-employee businesses.
• Westfield Insurance: Westfield Insurance is a super-regional carrier writing small to mid-market commercial lines (BOP, commercial auto, workers' comp) through independent agents, comparable to BSB in customer segment, product mix, and agent-led distribution.
• Employers Holdings (Workers' Comp): Employers Holdings is a specialty workers' compensation carrier focused on small businesses, directly competing with BSB's Workers' Compensation product. Similar agent-distributed SMB focus and small-employer underwriting appetite make it a relevant comparable.
• Next Insurance: Next Insurance is a digitally native carrier offering small business commercial insurance (GL, professional liability, commercial auto, workers' comp) via instant online quotes, directly competing with BSB's small business and micro-BOP book. Comparable target customer (sub-$1M revenue SMBs) and distribution via online + partner channels.
• Acuity Insurance: Acuity is a mutual insurer that underwrites small to mid-market commercial insurance including BOP, commercial auto, workers' comp, and specialty lines through independent agents, closely matching BSB's product set, distribution model, and SMB target customer. Comparable scale and product breadth.
• Progressive Commercial: Progressive Commercial writes commercial auto and trucking insurance, including for-hire trucking, and competes directly with BSB's Transportation product line (1-14 power units). Direct-to-consumer and agent-distributed models overlap with BSB's channel strategy.
• Hiscox Small Business Insurance: Hiscox USA's small business division underwrites BOP, professional liability, cyber, and workers' comp for SMBs and micro-businesses through agents and direct online channels, mirroring BSB's product mix and SMB target. Strong brand recognition in the micro-BOP segment makes it a primary competitor.

Broad incumbents

• Zurich Small Business / SME: Zurich North America is a large global commercial carrier offering BOP, workers' comp, and specialty coverages for small and mid-sized businesses through agents, overlapping with BSB's Main Street BOP, workers' comp, and trucking products as part of a much broader portfolio.
• The Hartford Small Business: The Hartford is a large incumbent carrier with a substantial small business portfolio (BOP, workers' comp, commercial auto, professional liability) sold through agents. Competes head-to-head with BSB in the Main Street BOP and workers' comp segments but offers a much broader product and industry footprint.
• Liberty Mutual Small Business Insurance: Liberty Mutual is a top-tier U.S. commercial property & casualty carrier with a dedicated small business unit offering BOP, commercial auto, workers' comp, and specialty coverages through agents. Directly competes with BSB in small commercial lines but with much broader industry verticals and greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/berkley-small-business-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berkley Small Business Solutions