What Actio does

Actio Corporation (アクティオ株式会社), founded in 1987 and headquartered in Tokyo, is a Japanese facility management and event operations company operating as part of the Taiyo Group — a diversified conglomerate founded in 1922 with combined group sales of approximately ¥740 billion in 2021 across three entities (Taiyo Kogyo, TSP Taiyo, Actio). Actio specializes in operating public facilities under Japan's designated manager system (指定管理者制度) and providing event planning and management services, holding designated manager and commissioned contracts across 154 and 46 sites respectively (200 total as of May 2025), spanning 14 categories including tourism facilities, cultural halls, science museums, sports facilities, children's facilities, and community centers. Notable managed properties include the Tokyo Skytree observatories, Harukas 300 observation deck, Nihondaira Yume Terrace, Kaiyukan and Aqua Marine Fukushima aquariums, Tennoji Zoo, and JRA Horse Racing Museum.

The company's core technology and capability stack is built on operational know-how rather than software — staffing, recruitment, training, manual development, and day-to-day facility reception, guidance, security, and cleaning services — with multilingual visitor services spanning English, Chinese, Korean, Russian, Italian, and Thai. Its event operations division delivers 12 event categories from opening ceremonies and expositions to sports events and art installations. Pricing is not publicly disclosed and is negotiated per contract based on scope and scale. The business model is B2B and government-contracted: revenue is generated through multi-year designated manager contracts with municipal and prefecture governments, direct commissioning by private clients for event operations, and PPP/PFI advisory engagements where Actio has held MLIT-certified partner status annually from 2021 through 2024.

Distribution relies on direct sales into government procurement pipelines and PPP/PFI bidding, supported by national coverage through the Tokyo headquarters, an Osaka regional office, and seven additional regional sales offices (Nagoya, Fukuoka, Fukui, Matsuyama, Chiba, Yokohama, Mie). Revenue for FY2022 was ¥10.29 billion (up from ¥9.63 billion in FY2021), with headcount of 2,367 (only ~100 regular employees; the remainder are contract and part-time workers). The company has been extending its capability set through ISO 9001:2015 (November 2023) and ISO/IEC 27001:2022 (June 2024) certifications, capital partnerships with Meta Osaka (October 2024) and e Stadium (March 2026) targeting esports-facility expansion, and ongoing new contract acquisitions across children's, sports, and community facilities.

Name

Actio

Legal name

актіо株式会社 (ACTIO CORPORATION)

Website

https://actio.co.jp

Company type

Private

Founded year

1987

Operating status

Operating

Short description

Actio Corporation, part of Japan's Taiyo Group, is a Tokyo-based facility management and event operations company operating 200 public facilities nationwide under Japan's designated manager system and providing event planning and PPP/PFI advisory services to government and institutional clients.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310), Corporate, Subsidiary, and Regional Managing Offices (551114)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industries

Event Production & Theming (Décor, Creative, Entertainment Booking) (THAHADAH), Venue Facilities, Maintenance & Capital Projects (Engineering, Renovations) (MPAGALAL)

Keywords

• Public facility management
• Designated manager services
• Event operations management
• PPP PFI consulting
• Cultural venue operations

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Facility Management Operations: Revenue from managing public and private facilities as a designated manager (指定管理者) under Japan's public facility management system, and through commissioned facility management contracts. Covers reception, guidance, security, cleaning, and overall facility administration across tourism, cultural, scientific, community, sports, and elderly care facilities.
2. Event Operations: Revenue from planning, organizing, and managing events including exhibitions, ceremonies, forums, fairs, campaigns, opening events, and sports events. Also includes independently organized (主催) events.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Actio Corporation provides facility management and event operations services for public and private sector clients across Japan. Its core offering consists of Facility Management Operations, managing 200 facilities (154 designated manager and 46 commissioned) spanning tourism, cultural halls, science museums, sports, elderly care, children's, community, and BPO categories under Japan's designated manager system, and Event Management Operations covering 12 event types including opening events, ceremonies, forums, exhibitions, and sports events. The company also delivers PPP/PFI consulting as a Ministry of Land, Infrastructure, Transport and Tourism-certified partner, and human resources placement services, generating 10.29 billion yen in FY2022 revenue.

Product overview

Actio operates as a facility management and event operations company within the Taiyo Group. The company offers two core service lines: Facility Management Operations (施設運営事業) covering 14 categories including tourism, cultural halls, science museums, sports facilities, and children's facilities across 154 designated-manager facilities and 46 commissioned facilities (totaling 200 facilities as of May 2025); and Event Management Operations (イベント運営事業) covering 12 categories of events from opening ceremonies to expositions. The company also provides PPP/PFI consulting services as a Ministry of Land, Infrastructure, Transport and Tourism-certified partner, human resources placement services, and participates in cultural/art projects. All operations are delivered through the 'ヒト・マチ' (People and Towns) philosophy to contribute to society through facility and event management.

Differentiator

Problem solved

Functional benefit

Products and services

• Facility Management Operations (施設運営事業) Comprehensive management and operation of public and private facilities under Japan's designated manager system and commissioned operations. Covers 14 facility categories including tourism, environmental facilities, cultural halls and galleries, exhibitions, science museums, historical facilities, lifelong learning centers and libraries, elderly care facilities, children's facilities, community centers, sports facilities, complex facilities, BPO, and others. Includes reception, guidance, security, cleaning, and overall facility administration.
• Event Management Operations (イベント運営事業) Planning, organizing, and managing events across 12 categories: opening events, campaigns, ceremonies, forums and conferences, sports events, exhibitions, expositions, fairs, transportation operations, proprietary events, art events, and other event types. Includes both client-commissioned events and independently organized (主催) events for public institutions, cultural organizations, and private clients.
• PPP/PFI Advisory Services (PPP/PFI推進事業) Government-certified PPP Agreement Partner providing consulting services for public-private partnership (PPP) and Private Finance Initiative (PFI) projects, including facility design, management, and operations advisory for public infrastructure projects. Includes seminars, individual consultations, and PPP/PFI education for local governments and local companies.
• Human Resources Services (ヒューマンリソース事業) Fee-based employment placement service (有料職業紹介) connecting job seekers with employers across Actio's operational network.

Quantifiable outcome

• 200 facilities operated nationwide (154 designated management + 46 commissioned) as of May 2025
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• e Stadium Co., Ltd. (e Stadium株式会社)coreStrategic or Co-development Partner · 31 March 2026Actio and e Stadium entered into a capital and business partnership on March 31, 2026. Actio will invest in e Stadium and the two companies will jointly pursue nationwide expansion of e sports facilities. The partnership combines Actio's facility management expertise with e Stadium's e sports facility operations, leveraging Actio's nationwide facility network. Key initiatives include improving operational quality at e Stadium facilities through Actio's management know-how, co-organizing e sports events using Actio's facility network, accelerating new facility development through combined expertise and networks, and strengthening municipal government collaborations for community-driven e sports facilities and events.
• NANKAI Co., Ltd. (株式会社南海)coreStrategic or Co-development Partner · 31 March 2026NANKAI Group (which includes e Stadium as a group company) positions e sports as a key growth business. The Group supports Actio's capital participation in e Stadium and will work together to further grow the business. NANKAI's involvement as the parent company of e Stadium provides the broader ecosystem for the partnership, aiming to create 'livable communities' through e sports community activation.
• Meta Osaka Co., Ltd. (株式会社Meta Osaka)minorStrategic or Co-development Partner · 7 October 2024Capital and business partnership with Meta Osaka, announced October 2024. Details of the partnership scope are not fully disclosed in available sources.
• NAKED, INC. (ネイキッド)minorStrategic or Co-development Partner · 1 March 2022Actio participated as a co-organizer of the 'NAKED FLOWERS FOR YOU' flower art experience facility at Yurakucho Marui 8F (opened March 19, 2022). Actio was one of five co-organizers (alongside NAKED INC., Asahi Shimbun, Sunny Side Up, and Pia Corporation) in the production committee, contributing to the operational management of this immersive flower art facility.
• Yashima University (八洲学園大学)minorImplementation/ SI/ Consulting Partner · 17 August 2016Partnership agreement enabling Actio staff to obtain national certifications (museum curator, librarian, social education director) at Yashima University with partial tuition reimbursement. In exchange, Actio provides practical training opportunities and employment placement at its public facility management operations.
• Matsumoto University (松本大学)minorStrategic or Co-development Partner · 7 July 2015Partnership between Actio (as designated manager of Michi-no-Eki Nakajyo) and Matsumoto University, formalized with a cooperation agreement in 2015. The partnership involves local product development, event production, dance event planning, and community-based projects through the '88 (Yamanba) Project'. Joint activities include product creation using local Nakajyo specialties and a community festival (Musikura Matsuri) held annually at Michi-no-Eki Nakajyo.
• Taiyo Kogyo Co., Ltd. (太陽工業株式会社)coreOthersParent group company within the Taiyo Group. Taiyo Kogyo (membrane structure leader, founded 1922) and Actio share the same founding origins. The three-group company ecosystem (Taiyo Kogyo + TSP Taiyo + Actio) generated combined sales of 740億円 in 2021. In December 2023, the three companies jointly opened the 'Osaka Campus' as a shared facility in Osaka, enabling cross-company collaboration.
• TSP Taiyo Co., Ltd. (TSP太陽株式会社)coreOthersGroup sister company within the Taiyo Group. TSP Taiyo provides event consulting and production services. Together with Taiyo Kogyo and Actio, it forms the Taiyo Group ecosystem with 740億円 in combined sales. Actio and TSP Taiyo collaborate on event operations and facility management, and share the new Osaka Campus facility since 2024.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Daiwa House Industry Co., Ltd. Japan's largest homebuilder and diversified real estate group with significant commercial facility and property management operations. Provides broader competitor context across commercial facility management though not focused solely on Actio's public-facility niche.
• Toppan Holdings Inc. Diversified information and communications conglomerate that has historically operated large exhibition and event businesses including the discontinued Toppan Hall. Adjacent competitor for museum/exhibition and large-scale event operations.
• Dentsu Inc. Global advertising and communications group whose event operations business spans large-scale ceremonies, expositions, and sports events. Overlaps with Actio's event operations division across high-profile occasion work.
• Haseko Corporation: Major Japanese construction company expanding into facility management, real estate services, and senior living operations. Touches Actio's territory through community facility and elderly care facility operations.
• Hakuhodo Inc. Japan's second-largest advertising agency with significant event production, sports marketing, and public-sector communications practices. Broad incumbent in event operations that intersects with Actio's event division at mass-audience campaigns and ceremonies.

Direct peers

• Sanki Engineering Co., Ltd. Building services and facility management company with strong public-sector presence in facility operations, especially government and educational buildings. Directly competes in the same designated-manager bid environments.
• Tokyu Community Co., Ltd. Major facility management subsidiary of the Tokyu group operating building management, cleaning, and security services. Competes directly with Actio for designated-manager and commissioned contracts across Tokyo and other municipalities.
• TSP Taiyo Co., Ltd. Sister company within the Taiyo Group providing event consulting and production; collaborates with Actio on event operations and shares the Osaka Campus. Direct peer given the shared group parentage, overlapping event business, and joint go-to-market on large public events.
• Nippon Kanzai Co., Ltd. Japan's largest dedicated building and facility management company operating under the same designated manager system. Closest head-to-head competitor for public facility management contracts nationwide.
• Duskin Co., Ltd. Established Japanese facility services franchise specializing in cleaning, pest control, and uniform rental with growing facility management operations. Competes for office and public facility support roles overlapping with Actio's reception and operational services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Actio