City of Pomona

Municipal Government Servicespomonaca.gov

The City of Pomona is a charter municipal government in Los Angeles County, California, serving over 151,000 residents with utilities, public safety, permitting, recreation, and community services through City Hall, web portals, and the Pomona Go mobile app.

Company typePrivate
Founded1888
HeadquartersPomona, United States
Headcount501–1,000
GTM typeB2C
OfferingServices

What City of Pomona does

The City of Pomona is a charter municipal government incorporated on January 6, 1888 (charter status since 1911) under California state law, serving over 151,000 residents as the seventh-largest city in Los Angeles County. The city is led by Mayor Tim Sandoval and City Manager Anita D. Scott, with departments spanning Police, Fire (contracted to LA County Fire Department), Public Works, Finance, Development Services, Community Services, Library, Neighborhood Services, Water Resources, and the Vehicle Parking District. As a full-service municipality, Pomona provides utilities (water, sewer), public safety, development permitting, business licensing, housing, recreation, library services, and community programs, financed through taxes, fees, intergovernmental revenues, and utility payments rather than commercial sales.

The city's resident-facing digital infrastructure centers on the Pomona Go mobile app (built on the CitySourced platform, iOS/Android) for service requests and issue reporting, an online police reporting system for non-emergency incidents, an e-bill utility portal hosted via OnlineBiller with Speedpay credit-card processing, online traffic collision report retrieval through LexisNexis eCrash, a public GIS, and a PlanetBids vendor portal. Supporting channels include the official website (pomonaca.gov), Twitter/X, Facebook, Instagram, Nixle, email newsletters, Channel 29 cable for Council meetings, and a calendar of community events.

Strategic direction is shaped by the Pomona Innovation Strategy 2025 (a 2025–2030 framework), the 2022-established Office of Violence Prevention and Neighborhood Well-Being, the Pomona Kids First Initiative (Resolution 2025-49), and the Foothill Gold Line extension (Phase 2B) regional rail project. The city also operates a community choice energy program (Pomona Choice Energy) and an Immigration Integration and Inclusion program. Customer segments are explicitly horizontal — Residents (primary), Business Owners, and Visitors — with no enterprise anchor customers and pricing structured as per-transaction fees (e.g., $10 collision reports, $15 police copies, $4.35 utility card convenience fee, $40 banner/closure permits) plus enterprise utility revenue.

City of Pomona firmographics

Firmographics

Name: City of Pomona
Legal name: City of Pomona
Website: https://pomonaca.gov
Company type: Private
Founded year: 1888
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: The City of Pomona is a charter municipal government in Los Angeles County, California, serving over 151,000 residents with utilities, public safety, permitting, recreation, and community services through City Hall, web portals, and the Pomona Go mobile app.
Ownership category
akta.pro rank

City of Pomona industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Fire Protection (922160), Police Protection (922120), Administration of Housing Programs, Urban Planning, and Community Development (9251)
SIC: Water Supply (4941), Refuse Systems (4953)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Stormwater Management & MS4 Compliance Services (BPALAMAL), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal government services
Utility billing and water services
Public safety and police
Business licensing and permits
Community development services

Where City of Pomona is headquartered

Location

Headquarters

HQ city: Pomona
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Pomona business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Pricing tiers

Model	Billing	Price
One time/ perpetual license	Pay-as-you-go	Collision Report Online Access
One time/ perpetual license	Pay-as-you-go	Police Report Copy
Other	Annual	Parking Permit
Unit Pricing	Pay-as-you-go	Street Closure/Banner Permit
Transaction based/ take rate	Pay-as-you-go	Credit/Debit Card Utility Payment

Distribution channels5 records

Marketing channels6 records

City of Pomona product offering

Product offering

Core offering

The City of Pomona provides full-service municipal government functions for over 151,000 residents, including water and sewer utilities, police protection, fire services (contracted to LA County), development and planning services, building permits and inspections, business licensing, library services, community recreation, housing programs, and code enforcement. Service delivery is supported by digital platforms including the Pomona Go mobile app, online police reporting, e-bill utility billing, and a public GIS mapping system available 24/7.

Product overview

The City of Pomona operates a portfolio of resident-facing digital services delivered through its website and mobile applications. The core offerings include the Pomona Go mobile app (built on CitySourced platform) for service requests and issue reporting, an Online Police Report System for non-emergency incident reporting, E-Bill Services for utility bill management, and Online Collision Reports via LexisNexis eCrash. These services are complemented by Pomona Public GIS, City Calendar, and Public Records Request portals. The infrastructure is built on third-party platforms including CitySourced, Speedpay, OnlineBiller, and LexisNexis, with no public API offered for developer integration.

Differentiator

Problem solved

Functional benefit

Brands

Pomona Choice Energy: A community choice energy program providing electricity services to Pomona residents.
Pomona Go

Products and services

Pomona Go Mobile App Mobile application for iOS and Android enabling Pomona residents to report community issues, submit service requests with location pinning, pay utility bills, file police reports, view city events, and receive in-app messages from city departments.
Online Police Report System Web-based system allowing Pomona residents to file non-emergency police reports (harassment, lost property, theft, vandalism, vehicle burglary, credit card fraud, identity theft, non-injury traffic collisions) and receive case numbers without visiting the police station.
Online Collision Reports Online system for retrieving traffic collision reports through LexisNexis eCrash, allowing residents to obtain copies without visiting the police station. $10 convenience fee per online retrieval.
E-Bill Services (Utility Billing) Online utility bill management portal for Pomona water and sewer customers, providing 24/7 bill viewing, paperless e-mail billing, free checking-account payments, automatic payment enrollment, and credit/debit card payment processing via Speedpay.
Pomona Public GIS Public geographic information system providing interactive maps for locating city government services, finding representatives, parks, schools, opportunity zones, cannabis overlay zones, and voting centers in Pomona.
City Calendar Public calendar of city-sponsored meetings and events for Pomona, including City Council meetings, community events, planning commission hearings, library programs, and recreation activities.
Public Records Request Portal Online portal for residents and journalists to submit public records requests to the Pomona City Clerk's office, including access to the SB 272 Enterprise System Catalog and campaign finance disclosures.
Pomona Choice Energy Community choice energy (CCE) program branded as Pomona Choice Energy providing electricity service to Pomona residents as a sub-brand of the City.

Companies that use City of Pomona

Customer profile

Segments3 records

Ideal customer profiles3 records

City of Pomona technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

City of Pomona partnerships and signals

Strategic signal

Partnerships

Eleven partnerships are on record, tiered core and minor.

Pomona Valley Transportation Authority (PVTA)coreStrategic or Co-development PartnerTransportation authority providing public transit services in the Pomona Valley region. Located at 2120 Foothill Boulevard, Suite 116, La Verne, CA 91750. Phone: 909-596-7664. Major transportation partner for regional mobility.
Foothill Transit (Silver Streak)coreStrategic or Co-development PartnerBus service operator with Silver Streak line serving Pomona. Located at 100 W Commercial St, Pomona, CA 91767. Phone: 1-800-743-3463.
MetroLinkcoreStrategic or Co-development PartnerCommuter rail service with station at 205 Santa Fe Street, Pomona, CA 91767. Phone: 800-371-LINK. Provides regional rail connectivity.
Just Us 4 Youth (JU4Y)coreStrategic or Co-development PartnerPartner in the Pomona Violence Prevention Partnership. Delivers long-term support to youth and families in inner cities as part of violence prevention efforts.
God's Pantry (GP)coreStrategic or Co-development PartnerPartner in the Pomona Violence Prevention Partnership. Offers mental health support, job training, and social services integral to the Peacemaker Fellowship program.
Tri-City Mental HealthcoreStrategic or Co-development PartnerPartner in the Pomona Violence Prevention Partnership. Provides violence prevention, job training, and support services for victims.
Los Angeles County Fire DepartmentcoreStrategic or Co-development PartnerFire services contracted to LA County. The city's fire department is operated by LA County Fire Department with Local Responsibility Area coverage.
Southern California EdisonminorOthersElectricity provider for Pomona. Phone: 1-800-655-4555. Listed under public utilities section for resident reference.
SoCal GasminorOthersNatural gas provider for Pomona. Phone: 1-800-427-2200. Listed under public utilities section for resident reference.
Athens ServicescoreOthersFranchise trash and recycling hauler for the City of Pomona. Contact: 888-314-0061. Handles residential trash, recycling, and greenwaste collection.
Metro Gold Line Foothill Extension Construction AuthoritycoreStrategic or Co-development PartnerGovernment authority developing the Foothill Gold Line extension project from Glendora to Montclair, including a station in Pomona. Contact: Lisa Levy Buch at 626-471-9050.

Recent moves10 records

Expansion highlights6 records

City of Pomona competitors and assessment

Company assessment

Direct peers

City of Fullerton, California: Southern California charter city of comparable size (~143,000 residents) with similar in-house police, water utility operations, and community development functions.
City of Norwalk, California: Los Angeles County general-law city of similar size (~102,000) operating comparable in-house municipal services including police, water, public works, and neighborhood programs.
City of Inglewood, California: Los Angeles County charter city of similar size (~107,000) with a comparable full-service municipal model, in-house police, and active neighborhood/community services portfolio.
City of Ontario, California: Adjacent Inland Empire charter city of similar size (~175,000 residents) operating its own police, fire, water, and community services with comparable digital service portfolio and population profile.
City of West Covina, California: San Gabriel Valley charter city of roughly 109,000 residents in Los Angeles County with similar full-service municipal structure, in-house police, and dedicated community development programs.
City of El Monte, California: Los Angeles County charter city of similar size (~109,000) operating police, utilities, housing, and community services with comparable digital transformation initiatives.

Broad incumbents

City of Pasadena, California: Larger Los Angeles County charter city (~138,000) operating more extensive utility services (Light & Power, Water & Power) but materially similar municipal structure and in-house police/public works model.
City of Glendale, California: Larger Los Angeles County charter city (~196,000) operating its own water and power utilities with a comparable full-service municipal governance structure.
City of Long Beach, California: Large Los Angeles County charter city (~466,000) operating its own utilities (gas, water, port) and municipal services; serves as a broader-scale regional reference point for Pomona's full-service model.

Regional players

City of Riverside, California: Inland Empire charter city (~314,000) in the same broad regional economy as Pomona; shares full-service municipal model and self-operated utilities but serves a larger and demographically distinct jurisdiction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

City of Pomona financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Pomona leadership team

Management profile

Number of profiles

Profiles7 records

City of Pomona funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Pomona M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Pomona

What does City of Pomona do?

Is City of Pomona a public or private company?

City of Pomona is a private company. It is classified as state government owned and is currently operating.

When was City of Pomona founded?

City of Pomona was founded in 1888. It employs 501 to 1,000 people.

Where is City of Pomona based?

City of Pomona is headquartered in Pomona, United States, in the North America region.

Who are City of Pomona's main competitors?

Direct peers on record are City of Fullerton, California, City of Norwalk, California, City of Inglewood, California, City of Ontario, California, City of West Covina, California and City of El Monte, California. Broad incumbents are City of Pasadena, California, City of Glendale, California and City of Long Beach, California. City of Riverside, California is listed as a regional player.

Does City of Pomona have an API?

No public API is recorded for City of Pomona.

What industry is City of Pomona in?

City of Pomona's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPALAMAL, Stormwater Management & MS4 Compliance Services. Its NAICS code is 2213 and its SIC code is 4941.