Schneiders communikations

What Schneiders communikations does

SCHNEIDER's communikation's GmbH is a privately held German ITK (Information, Communication, and Technology) system house founded in 1994 by Managing Director Frank Schneider and headquartered in Coesfeld-Lette, North Rhine-Westphalia. The company delivers an integrated three-pillar solution portfolio — communications (cloud telephony, on-premise PBX, CTI software, door intercom, professional announcements, voicebots, AI agents), security (video surveillance, intrusion detection, access control, alerting), and IT (network design, software, IT security) — to business customers across Germany, ranging from local SMBs to larger accounts in public sector, manufacturing, and education.

Technically, the company is a multi-vendor integrator rather than a product developer. Its communications stack is built around Avaya and Innovaphone on-premise systems, ecotel cloud telephony, ek-soft DIALit CTI middleware, samwin AI Agent with OpenAI Realtime integration, and Snom endpoints. Security offerings are assembled from Telenot (intrusion), GeoVision and Milesight (video), Behnke and Akuvox (intercom), MultiBel and Novalink (alerting). IT solutions draw on Lancom networking, G Data endpoint security, Novastor backup, and Microsoft cloud software. Proprietary additions include the C5 Connector for ecotel Cloud Telephony (released April 2024 via JServer 4.6.0.0) and a virtual ek-soft TAPI layer.

The business model is sales-led, quote-based, and anchored on multi-year service contracts combining professional services (planning, installation, maintenance), hardware and software resale from partner vendors, and recurring maintenance/remote-monitoring subscriptions. There is no public pricing, no self-serve channel, and no disclosed headcount or revenue. The company is founder-owned, has no external institutional funding, and operates as an independent regional integrator with nationwide German service delivery and a single headquarters location.

Name

Schneiders communikations

Legal name

SCHNEIDER's communikation's GmbH

Website

https://schneider4.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

SCHNEIDER's communikation's GmbH is a privately held German ITK system integrator founded in 1994, delivering communications, security, and IT infrastructure solutions to business customers across Germany via direct sales and multi-year service contracts.

Ownership category

akta.pro rank

Product category

Telecommunications and IT System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

• Cloud telephony solutions
• IT infrastructure services
• Security system integration
• Business communication systems
• Unified communications consulting

Headquarters

HQ city

Coesfeld

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. ITK Services: Professional IT and telecommunications services including planning, installation, and maintenance of communication systems, security systems, and network infrastructure.
2. Hardware and Software Sales: Sale and installation of telecommunications hardware, security equipment, networking hardware, and software solutions from partner vendors.
3. Maintenance and Support: Ongoing maintenance, support, and remote monitoring services for installed systems to ensure trouble-free operation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

SCHNEIDER's communikation's GmbH is a Germany-based systems integrator and managed-services provider delivering communication, security, and IT solutions for businesses. The company deploys and supports cloud telephony platforms, on-premise PBX systems, CTI software, AI-based voicebots, video surveillance, intrusion detection, access control, and IT network/security infrastructure, drawing on partner technologies from Avaya, Innovaphone, ecotel, Telenot, LANCOM, Funkwerk/Placetel, ek-soft/DIALit, and samwin.

Product overview

SCHNEIDER's communikation's is an ITK (Information, Communication, Technology) service provider offering a unified portfolio of three interconnected solution areas: Communication Solutions (cloud telephony, on-premise communication systems, CTI software, AI agents/voicebots, professional telephone announcements, and door intercom systems), Security Solutions (video surveillance, intrusion detection, access control, and alerting systems), and IT Solutions (IT networks, IT software, and IT security). The company operates as a value-added reseller and integrator, offering hardware and software from partner brands including Avaya, Innovaphone, ecotel, ek-soft, Microsoft, LANCOM, Telenot, GeoVision, Milesight, and samwin, combined with their integration and maintenance services.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Telephony (Cloud-Telefonie) Hosted cloud-based telephony services for businesses, deployed and managed by SCHNEIDER's communikation's as part of its communication solutions portfolio.
• On-Premise Communication Systems (Kommunikationssysteme) On-premise PBX and communication system installations for organizations requiring in-house telephony infrastructure.
• CTI Software (DIALit) Computer-Telephony Integration software from partner ek-soft, integrated into business workflows to link phone systems with desktop applications.
• AI Agents / Chatbots / Voicebots (samwin) AI-driven conversational agents and voicebots with speech recognition, integrated from partner samwin, used to automate customer interactions.
• Professional Telephone Announcements (Telefonansagen) Custom-produced professional telephone announcements and voice prompts for business telephony systems.
• Door Intercom Systems (Türsprechsysteme) Door intercom and entry communication systems for offices and facilities.
• Video Surveillance (Videoüberwachung) Video surveillance system design, installation and monitoring support for commercial premises.
• Intrusion Detection Systems (Einbruchmeldetechnik) Intrusion and burglary detection systems, including partner technology from Telenot, integrated for commercial sites.
• Access Control (Zutrittskontrolle) Access control system deployment for managing physical entry to buildings and facilities.
• Alerting Systems (Alarmierungssysteme) Alerting and alarm notification systems used to dispatch and escalate security events for organizations.
• IT Networks (IT-Netzwerke) Design, deployment and management of corporate IT network infrastructure, including partner solutions from LANCOM and Funkwerk.
• IT Software (IT-Software) Deployment and integration of business IT software solutions as part of managed IT services.
• IT Security (IT-Sicherheit) IT security services and solutions to protect corporate networks, endpoints and data.

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Partnerships

Seven partnerships are on record, tiered core.

• AVAYAcoreTechnology or IntegrationCommunication systems partner providing on-premise telephony solutions. SCHNEIDER's communikation's installs and supports Avaya communication systems for business customers.
• EcotelcoreTechnology or IntegrationCloud telephony provider. The company offers ecotel Cloud Telephony (cloud.phone) as a cloud-based communication solution with direct connector integration.
• ek-softcoreTechnology or IntegrationCTI software provider. Offers DIALit CTI software that connects telephone systems with computers for efficient computer-supported telephony.
• innovaphone AGcoreTechnology or IntegrationCommunication systems provider offering on-premise IP-based telephony solutions suitable for various business environments.
• LancomcoreTechnology or IntegrationNetwork infrastructure provider offering wireless LAN access points, firewalls, and switches for professional network solutions.
• TelenotcoreTechnology or IntegrationIntruder alarm technology provider offering comprehensive alarm systems and perimeter protection solutions.
• samwincoreTechnology or IntegrationAI agent provider for contact centers. Offers realtime AI-powered agent solutions with OpenAI integration for intelligent customer communication.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• All for One Group SE: All for One Group is a German mid-market IT and consulting firm focused on SAP, Microsoft and communications/cloud solutions for SME and mid-market customers. It is a direct comparable in target customer (German mid-market) and in bundling communications, IT and business application services.
• Tarox AG: Tarox is a German IT system house and distributor specializing in servers, storage, networking and managed services for SME customers. It is comparable in target segment (German SME/mid-market) and in multi-vendor IT systems integration, including network and communications infrastructure.
• GFN AG: GFN is a German IT service provider offering training, managed services and ITK (IT and communications) integration to corporate customers. It is comparable as a German regional ITK systems integrator covering telephony, networking and IT security.
• ACP Group GmbH: ACP Group is a mid-sized German IT system house and integrator offering workplace, networking, datacenter and security solutions. It directly mirrors SCHNEIDER's communikation's positioning as a multi-vendor integrator serving German mid-market and enterprise customers.
• Siewert & Kau GmbH: Siewert & Kau is a German IT distributor and system house focused on UC, networking and IT security products. It competes directly with SCHNEIDER's communikation's as a value-added reseller integrating telephony, networking and security solutions for German business customers.

Broad incumbents

• CANCOM SE: CANCOM is a leading German IT integrator and managed services provider offering cloud, datacenter, workplace, networking and communications solutions. It overlaps with SCHNEIDER's communikation's across IT networking, UC/communications and security integration, but operates at enterprise scale with a much broader portfolio.
• Deutsche Telekom AG / T-Systems: Deutsche Telekom (via T-Systems) is the dominant German telecom incumbent offering fixed-line, mobile, UCaaS/CCaaS, cloud and IT integration at national scale. It is a comparable incumbent on the cloud telephony and communications services side, though vastly larger and serving enterprise/government nationally.
• Bechtle AG: Bechtle is one of the largest IT system houses in Germany, offering IT infrastructure, software, services and integrated communications solutions to mid-market and enterprise customers. It is comparable to SCHNEIDER's communikation's as a multi-vendor ITK integrator, though at significantly larger scale and broader portfolio.

Others

• Snom Technology GmbH: Snom is a German/European IP telephone hardware vendor whose endpoints are resold and integrated by SCHNEIDER's communikation's. It is an enabling technology partner (IP desk phones) rather than a competitor, but defines the addressable endpoint market the company sells into.
• ecotel communication AG: ecotel is a German cloud telephony and SIP provider whose cloud.phone platform is integrated by SCHNEIDER's communikation's via the C5 Connector. It is a technology partner and adjacent ecosystem player enabling the company's cloud telephony offering rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Schneiders communikations