Carpenter Hospice

What Carpenter Hospice does

Carpenter Hospice is a registered nonprofit charitable organization (legal name: Burlington Rotary Community Hospice Inc., charity #86312 1125 RR0001) that operates the only residential hospice in Burlington, Ontario, providing free palliative and end-of-life care. Incorporated in 2002 through the Rotary Community Hospice Project initiated in 1999, the organization runs 11 private rooms in the Angelo & Darlene Paletta Care Wing at 2250 Parkway Drive, delivering 24/7 nursing and personal support, pain and symptom management, and emotional and spiritual care for adults in the final stages of life.

Its core offering extends beyond residential care into community-based programs: one-to-one grief and bereavement support, structured bereavement groups, music therapy (individual and group sessions), an Integrative Wellness Program with yoga, mindfulness, Reiki, Therapeutic Touch, and caregiver counselling, plus workshops on advance care planning and caregiver burnout. In June 2022 the organization opened the McKeil Family Centre for Community Care, expanding from inpatient service into outpatient and community programming. The organization does not operate proprietary technology systems; service delivery is in-person and human-staffed, supplemented by a website, email newsletter, YouTube, Facebook, and Instagram for awareness and fundraising.

The revenue model is donation-dependent and free at the point of service. Funding sources include partial Ontario government funding for hospice operations, individual and in-memoriam donations, gifts of securities, legacy/bequest gifts, recurring third-party community fundraisers (Burlington Old Timers Hockey Club, Burlington Dads, Halton Quilters Guild, local Rotary clubs), and the annual Hike for Hospice event (which raised over $73,000 in 2025). Major capital donors include Len Carpenter ($500,000, 1999), Angelo and Darlene Paletta ($750,000), and the McKeil-Hildebrand leadership gifts in the $1.5M Bridge of Care Matching Campaign (2021). Go-to-market is referral-led through healthcare professionals and the Burlington Ontario Health Team for residential admissions, with open enrollment for community programs and a volunteer base exceeding 80 active contributors.

Name

Carpenter Hospice

Legal name

Burlington Rotary Community Hospice Inc.

Website

https://thecarpenterhospice.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

Carpenter Hospice is a Burlington, Ontario-based registered nonprofit operating the city's only residential hospice, providing free 11-room end-of-life palliative care plus community grief, bereavement, music therapy, and wellness programs for adults with life-limiting illnesses and their families.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (6239)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

akta.pro secondary industries

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Residential hospice care
• Palliative care services
• Grief bereavement support
• Community wellness programs
• Music therapy hospice

Headquarters

HQ city

Burlington

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Partial funding received from the Ontario government to support hospice operations and palliative care services.
2. Donations and Fundraising: Individual donations (general, in-memoriam, in-honour), third-party fundraising events, Hike for Hospice annual event, and community fundraising. Services provided at no cost to residents and families.
3. Gifts of Securities: Donors can contribute securities directly to Carpenter Hospice, providing tax relief on capital gains and protecting tax credits.
4. Legacy Gifts: Bequests and planned gifts that allow donors to support hospice care for the future while receiving estate planning benefits.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Carpenter Hospice provides residential palliative and end-of-life care in 11 private rooms at its Burlington, Ontario facility, complemented by community-based programs including grief and bereavement support, music therapy, integrative wellness services (yoga, Reiki, therapeutic touch, caregiver counselling), and education workshops. All services are delivered at no cost to residents, program participants, and families by a team of paid staff and more than 80 active volunteers.

Product overview

Carpenter Hospice is a healthcare service organization offering a unified suite of palliative and bereavement care services. The core offerings include In-Hospice Residential Care (11 private rooms with around-the-clock nursing support), Grief and Bereavement Services (one-to-one support and support groups), Music Therapy (individual and group sessions), and an Integrative Wellness Program (yoga, reiki, therapeutic touch, and caregiver counselling). Community Care Support provides wrap-around services for those with life-limiting illnesses. Programs and Workshops offer structured bereavement groups and wellness activities. The organization relies on Donation and Fundraising Services, including Hike for Hospice events, to supplement partial government funding, as all services are provided free of charge. Volunteer Services support all operational areas of the hospice.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Hospice Residential Care
• Grief and Bereavement Services
• Music Therapy
• Integrative Wellness Program
• Programs and Workshops

Quantifiable outcome

• Annual Hike for Hospice raised over $73,000 in 2025
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• St. Stephen United ChurchcoreStrategic or Co-development Partner · 1 January 2002St. Stephen United Church generously offered a 100-year lease on property adjacent to its parking lot for 'one dollar and a rose' a year, providing the land for Carpenter Hospice to be built.
• Four Rotary Clubs of BurlingtoncoreStrategic or Co-development Partner · 1 January 1999The four Rotary Clubs of Burlington committed $250,000 in 1999 to develop the hospice, kicking off the Rotary Community Hospice Project. This founding partnership established Carpenter Hospice as the Rotary Community Hospice Project and laid the groundwork for the capital campaign that raised $1 million to build the hospice and $600,000 for first year's operation.
• Ontario HealthcoreStrategic or Co-development PartnerOntario Health is a provincial health authority. Carpenter Hospice displays the Ontario Health logo indicating a formal relationship within Ontario's healthcare system.
• Burlington Ontario Health TeamcoreStrategic or Co-development PartnerCarpenter Hospice is a member of the Burlington Ontario Health Team, collaborating with other healthcare providers to deliver integrated, seamless palliative care across Burlington and surrounding areas. The organization has endorsed and adopted the Patient, Family and Caregiver Declaration of Values for Ontario.
• Burlington Old Timers Hockey ClubminorGTM or Marketing PartnerCommunity fundraiser and long-time supporter of Carpenter Hospice. The club has designated Carpenter Hospice as their main charity, with many members having spent their final days at the hospice.
• Burlington DadsminorGTM or Marketing PartnerNon-profit community organization that fundraises for Carpenter Hospice, demonstrating support from local community groups.
• Halton Quilters GuildminorGTM or Marketing PartnerCommunity group that donates Dignity Quilts for residents at Carpenter Hospice. Family and friends can pick a quilt for their loved one during their stay.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Kensington Hospice: Toronto-based residential hospice offering 24/7 palliative care in a home-like setting with community programs. Directly comparable as a small, donation-funded Ontario residential hospice with similar free-of-charge model and volunteer base.
• McNally House Hospice: Grimsby, Ontario residential hospice providing free end-of-life care in a home-like setting with community bereavement and wellness programs. Closely comparable in scale, mission, and community-funding model within the same GTHA region.
• St. Joseph's Hospice of London: London, Ontario residential hospice offering 24/7 palliative care alongside extensive community programs (bereavement, wellness, caregiver support). Comparable in service mix, community-program emphasis, and free-of-charge care model.
• Dr. Bob Kemp Hospice: Hamilton, Ontario residential hospice providing free palliative care plus community grief/bereavement services. Comparable as a nearby Ontario hospice relying on donations with similar residential capacity and community engagement model.

Regional players

• Hospice Niagara: St. Catharines-based hospice serving the Niagara region with residential and community palliative programs. Comparable in residential hospice services, bereavement support, and donation-based funding, though operating in a different geographic catchment.

Others

• Hospice Palliative Care Ontario (HPCO): Provincial hospice association that accredits Ontario hospices (Carpenter is in process). Comparable as the sector umbrella body governing standards, accreditation, and policy that directly shape Carpenter Hospice's operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCB7lFtLTNkuUhPUp3hhoJVw
• Facebookfacebook.com/TheCarpenterHospice
• InstagramInstagram.com/carpenter_hospice
• Xx.com/carpenterhosp
• LinkedInlinkedin.com/company/carpenter-hospice-burlington

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carpenter Hospice