What Erasmith does

Erasmith Technologies Private Limited is an India-based IT services and solutions company founded in 2015 and headquartered in Noida, with branch offices in Kerala (India), Blacktown (Australia), and Liberty Township, Ohio (USA). The company delivers enterprise IT services across five primary practice areas: IT Service Management (ITSM), IT Operations Management (ITOM), Cyber Security (with emphasis on Privileged Access Management), Cloud Services, and Integration Solutions, supplemented by Digital Transformation/Design services through its Digiko sub-brand. Its customer base spans 100+ enterprises across banking, healthcare, aviation, energy, manufacturing, retail, and IT services, with named engagements in India, the US, Australia, Denmark, Saudi Arabia, and the UAE, and a reported 90%+ repeat business rate.

The company's core technology stack combines a proprietary product suite branded 'EraIP' with deep implementation and managed-service capability across major OEM platforms. The EraIP/Hyphen suite includes HyphenEdge (integration platform supporting API, SOAP, REST, SMS), HyphenDesk (ITSM), HyphenMon (monitoring/AIOps), HyphenDiag (APM diagnostics), HyphenView (BI/reporting), and MobilityESS (mobile enterprise self-service). AiCollaborate.ai is positioned as a dedicated AI collaboration and innovation platform. Erasmith complements its own IP with Advanced Global Partner status at CyberArk, Gold Partner status at Micro Focus and OpenText, Silver Partner status at BMC, and additional partnerships with Splunk, ServiceNow, Oracle, SentinelOne, Forcepoint, SailPoint, IBM, AWS, Liferay, OpsRamp, and Data Resolve — covering the dominant enterprise ITSM, ITOM, observability, and cybersecurity stacks. Its team of 80+ holds 100+ combined certifications, and the company is Great Place to Work Certified twice.

Erasmith's business model rests on three revenue streams: professional services (implementation, consulting, customization around OEM products), managed services (ongoing cloud, IT operations, and security operations), and software licenses/support (resale of OEM products including ServiceNow, BMC, Micro Focus, CyberArk, and Splunk). Pricing is quote-based on multi-year enterprise contracts with no public tier structure; go-to-market is enterprise field sales supplemented by a channel/OEM partner motion. The company is privately held, bootstrapped/self-funded with no disclosed external venture or private equity backing, and operates from four locations across three continents.

Name

Erasmith

Legal name

ERASMITH TECHNOLOGIES PRIVATE LIMITED

Website

https://erasmith.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Erasmith Technologies is a Noida-based IT services firm delivering ITSM, ITOM, cybersecurity, cloud, integration, and digital transformation services to 100+ enterprise customers globally via OEM partnerships and a proprietary Hyphen/EraIP product suite.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Identity & Access Management (IAM) Administration Services (BPAEABAJ), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• IT service management
• IT operations management
• Cybersecurity consulting
• Cloud managed services
• Enterprise system integration

Headquarters

HQ city

Delhi

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Implementation, consulting, and customization services for enterprise software solutions including BMC, Micro Focus, CyberArk, and other OEM products. Services include solution designing, sizing, workshops, and project management.
2. Managed Services: Ongoing managed services for infrastructure including cloud operations (AWS), email hosting, collaboration tools, and IT operations management.
3. Software Licenses and Support: Resale and support of OEM software products including ServiceNow, BMC, Micro Focus, CyberArk, Splunk, and other enterprise software solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Erasmith Technologies delivers enterprise IT services and proprietary IT management products across ITSM, ITOM, cybersecurity, cloud, and integration domains. The firm implements and manages solutions from leading OEMs including BMC, CyberArk, Micro Focus, Splunk, ServiceNow, and Oracle Fusion, complemented by its own Hyphen product family (HyphenEdge integration, HyphenDesk ITSM, HyphenView BI/reporting, MobilityESS mobile self-service) and the AiCollaborate.ai AI collaboration platform. Service engagements span consulting, implementation, sizing workshops, and managed services for 100+ enterprise customers globally with 90%+ repeat business.

Product overview

Erasmith Technologies is an IT services and solutions company operating for over 9 years with a portfolio spanning proprietary products, managed services, and OEM partnerships. Its proprietary product suite under the EraIP brand includes HyphenEdge (integration platform), HyphenDesk (ITSM), HyphenMon (monitoring), HyphenDiag (APM diagnostics), HyphenView (reporting), and MobilityESS (mobile self-service), alongside the AI-focused AiCollaborate.ai platform. The company complements its own products with implementation and managed services for leading OEM platforms including BMC (Helix/Remedy), CyberArk, Micro Focus, Splunk, ServiceNow, Oracle Fusion Applications, SentinelOne, and Forcepoint. Service offerings span ITOM/AIOps, ITSM, cybersecurity, cloud services (AWS/Azure), ERP implementation, and digital transformation, delivered by a team of over 80 members with more than 100 certifications.

Differentiator

Problem solved

Functional benefit

Brands

• EraIP: Proprietary product suite including MobilityESS and Hyphenedge solutions for IT operations and service management.
• EraSecure
• AiCollaborate.ai
• Digiko
• Hyphen
• Hyphendesk
• HyphenView

Products and services

• HyphenEdge Proprietary integration platform that bridges multiple enterprise systems and creates communication pathways for smooth data sharing across API, SOAP, REST, and SMS protocols, supporting IT Service Management, reporting, and infrastructure monitoring under the EraIP brand.
• HyphenDesk Proprietary IT Service Management (ITSM) solution providing help desk, incident management, and enterprise service desk capabilities for organizations seeking centralized service request and incident handling.
• HyphenView Dashboard and business intelligence/reporting solution positioned as 'The Big Daddy of Reporting,' providing enterprise data visualization, custom dashboards, and BI reporting across integrated IT and business data sources.
• MobilityESS Mobile enterprise self-service solution under the EraIP brand, enabling mobile access to enterprise services, remote employee monitoring, and on-the-go enterprise approvals for distributed workforces.
• AiCollaborate.ai AI collaboration and innovation platform that elevates business through AI-powered collaboration, business transformation, and innovation services for organizations adopting AI across operations.
• Observability Services IT operations management and AIOps services covering unified monitoring, event correlation, application performance management, and hybrid IT observability, delivered using Micro Focus Operations Bridge, BMC TrueSight, Splunk, IBM Instana, OpsRamp, and proprietary HyphenMon and HyphenDiag tools.
• Cyber Security Services Cybersecurity implementation and managed services covering privileged access management (CyberArk), data leak prevention (Data Resolve inDefend), SIEM (Micro Focus ArcSight), endpoint protection (SentinelOne), and data security (Forcepoint) for enterprise identity and endpoint protection use cases.
• Cloud Services Cloud migration, managed operations, and DevOps services for enterprises adopting AWS and Azure, including AWS managed operations, O365 support, MS SharePoint, email hosting, and end-to-end cloud transformation engagements.
• ERP Solutions ERP implementation services for Oracle Fusion Applications spanning CX, HCM, ERP, and SCM, incorporating over 50 generative AI use cases powered by Oracle Cloud Infrastructure AI Services, Oracle Digital Assistant, and OCI Vision.
• Digital Transformation Services Web, mobile, and enterprise application design and development services including branding and identity creation, delivered through the Digiko design partnership using Liferay, WordPress, Django, .Net, React, and Vue.js.

Quantifiable outcome

• 99% service availability achieved for airport customer after BMC suite upgrade
• +3 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability7 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core, major and strategic.

• BMCcoreTechnology or IntegrationSilver Partner status for BMC Service Management, Automation, and Operations solutions. Covers BMC Remedy, CMDB, Helix ITSM, Discovery, Control-M, TrueSight, and Entuity Network solutions.
• CyberArkcoreTechnology or IntegrationAdvanced Global Partner for Privileged Access Management solutions including Core PAM (Vault, PSP, CPM, PTA), Endpoint Privilege Manager, and Alero remote access. Awarded Best Service Partner of the Year FY22.
• Micro FocuscoreTechnology or IntegrationGold Partner for CyberRes & ITOM solutions including Service Management Automation, UCMDB, Network Automation, Operations Bridge Manager, and ArcSight security solutions.
• OpenTextmajorTechnology or IntegrationGold Partner for Information Management and Business Cloud solutions including Service Management Automation and Business AI.
• SplunkmajorTechnology or IntegrationPartner for Splunk observability, security, and platform solutions providing real-time visibility and advanced analytics capabilities.
• SentinelOnemajorTechnology or IntegrationPartner for AI-powered endpoint protection, EDR, XDR, cloud workload protection, and Active Directory security solutions.
• ForcepointmajorTechnology or IntegrationPartner for Forcepoint ONE Data Security, Cloud DLP, Data Security Posture Management, and Risk-Adaptive Protection solutions.
• HyphencoreTechnology or IntegrationPartnership for Hyphen unified integration platform including HyphenEdge, HyphenDesk, HyphenMon, HyphenDiag, and HyphenView for IT Service Management, reporting, and infrastructure monitoring.
• AWSmajorTechnology or IntegrationAWS partner for cloud DevOps, managed cloud operations, and cloud migration services including Well-Architected framework implementations.
• ServiceNowcoreTechnology or IntegrationPartner for ServiceNow ITSM, ITOM, ITAM, SecOps, and GRC implementations with certified architects and developers.
• Data ResolvemajorTechnology or IntegrationOEM Partner for Data Resolve InDefend Data Loss Prevention solution and unified endpoint monitoring platform.
• DigikostrategicStrategic or Co-development PartnerDesign Partner for digital design and development services including web design, mobile applications, branding, and digital marketing. Listed as design partner on footer and services pages.
• OpsRampmajorTechnology or IntegrationPartner for OpsRamp hybrid cloud operations platform and monitoring solutions.
• IBMmajorTechnology or IntegrationPartner for IBM Observability solutions including Instana for APM and IBM network operations management.
• LiferaymajorTechnology or IntegrationPartner for Liferay digital experience platform used in web and enterprise application development.
• SailPointmajorTechnology or IntegrationPartner for SailPoint Identity Security Cloud (ISC) implementation consulting covering identity governance, access management, and provisioning.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Persistent Systems: Established Indian IT services and product company with strong partnerships (BMC, ServiceNow, Splunk ecosystem) and similar BFSI/enterprise focus. Comparable in technology stack alignment and partner-driven delivery model.
• Coforge (NIIT Technologies): Larger Indian IT services firm with overlapping capabilities in ITSM, cloud, integration, and digital engineering. Serves similar global BFSI and enterprise accounts with a broader delivery footprint; relevant comparable for scale and GTM benchmarking.
• Birlasoft: Indian IT services firm with comparable enterprise services including ERP, cloud, and cybersecurity, serving similar BFSI and manufacturing verticals. Operates at larger scale but in overlapping service categories.
• Cyient: Indian engineering and IT services firm with comparable ITOM, digital transformation, and enterprise integration offerings. Larger scale but overlapping customer profile in industrial and enterprise segments.

Emerging players

• Newgen Software: Indian enterprise software + services firm with overlapping digital transformation, BPM, and integration capabilities. Comparable in product-plus-services model; useful benchmark for IP-to-services ratio.
• Zoho (ManageEngine): Indian-headquartered ITSM/ITOM product company with a global partner channel. Competes in adjacent product categories (ITSM, monitoring) where Erasmith's HyphenDesk/HyphenMon products overlap; a credible indirect product peer.

Direct peers

• Happiest Minds Technologies: Indian mid-sized IT services firm focused on digital transformation, ITSM, cloud, and cybersecurity with a similar product-plus-services mix and similar enterprise customer base. Closely comparable in scale, services portfolio, and partner-led GTM motion.
• Kellton Tech Solutions: Comparable Indian IT services company of similar size offering digital transformation, cloud, and enterprise integration services. Similar services-led model with global delivery and mid-market/enterprise focus.
• Damco Solutions: Indian IT services firm of comparable size offering IT consulting, cloud, and enterprise applications services globally. Similar revenue scale, services-led model, and mid-market/enterprise BFSI focus.

Regional players

• Sutherland Global: Large IT services and BPO firm with significant India delivery and cybersecurity/digital transformation offerings. Indirectly comparable given overlapping enterprise customers and partner ecosystems, though broader in scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/erasmithtechnologies
• Xx.com/infoerasmith
• Facebookfacebook.com/erasmithtechnologies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Erasmith