Bintan Resort Ferries
Bintan Resort Ferries is a Singapore-based private ferry operator that has run the dedicated passenger ferry service between Singapore's Tanah Merah Ferry Terminal and Bintan Resorts, Indonesia since 1994, serving leisure travelers, corporate groups, and frequent visitors with a 3-vessel high-speed catamaran fleet.
- Company typePrivate
- Founded1994
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Bintan Resort Ferries does
Bintan Resort Ferries Private Limited (BRF) is a Singapore-incorporated, privately held ferry operator founded in 1994 that runs the dedicated passenger ferry corridor between Singapore's Tanah Merah Ferry Terminal and the Bandar Bentan Telani Terminal on Bintan Island, Indonesia. The company operates a fleet of three high-speed catamaran ferries — Wan Seri Beni and Wan Sendari built by Damen Shipyards in 2009 (42-metre, 300 passengers each, 37+ knots) and the older Aria Bupala (270 passengers) — for a combined capacity of 870 passengers and a journey time of approximately 70 minutes. BRF is the de facto gateway to the Bintan Resorts destination area, which encompasses 22+ resorts and 2,100+ rooms.
Bintan Resort Ferries firmographics
Firmographics- Name
- Bintan Resort Ferries
- Legal name
- Bintan Resort Ferries Private Limited
- Website
- https://brf.com.sg
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bintan Resort Ferries is a Singapore-based private ferry operator that has run the dedicated passenger ferry service between Singapore's Tanah Merah Ferry Terminal and Bintan Resorts, Indonesia since 1994, serving leisure travelers, corporate groups, and frequent visitors with a 3-vessel high-speed catamaran fleet.
- Ownership category
- akta.pro rank
Bintan Resort Ferries industry classification
Industry- Product category
- Passenger Ferry Transportation
- NAICS
- Coastal and Great Lakes Passenger Transportation (483114)
- SIC
- Water Transportation (4400)
- akta.pro primary industry
- Passenger Catamaran Operators (TLAFALAE)
- akta.pro secondary industries
- High-Speed Catamaran & Fast Ferry Services (THAEAGAD), High-Speed Passenger Ferries (THAIAJAC), Tourist & Scenic Ferry Services (THAEAGAE)
Keywords
Where Bintan Resort Ferries is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices3 records
Markets served
Bintan Resort Ferries business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales
Revenue model
- Ferry Ticket Sales: One-way and round-trip ferry tickets between Singapore (Tanah Merah Ferry Terminal) and Bintan Resorts (Bandar Bentan Telani). Two service classes: Economy Class and Emerald Class (premium). Pricing varies by travel day (regular vs peak season/blackout dates).
- Seasonal Pass: Unlimited travel passes valid for Economy Class between Singapore and Bintan. Available in 30-day (S$280), 180-day (S$1,180), and 365-day (S$1,380) options. Pass holders can book trips up to 4 hours before departure.
- Charter Services: Full charter (up to 270 seats) and partial charter (minimum 180 seats) for corporate, school, and tour groups. Full charter includes flexible departure times, exclusive journey, and optional specialized catering.
- BRF Deli Onboard Sales: Light snacks and beverages available for purchase onboard ferries. Alcoholic beverages available at Emerald Lounge at Tanah Merah Ferry Terminal.
- Advertising: Advertising opportunities on ferries reaching holiday makers and corporate travelers on their journey to Bintan Resorts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Economy Class - Standard ferry service |
| Transaction based/ take rate | Pay-as-you-go | Emerald Class - Premium ferry service |
| Subscription | Multi-year contract | 30-Day Seasonal Pass |
| Subscription | Multi-year contract | 180-Day Seasonal Pass |
| Subscription | Multi-year contract | 365-Day Seasonal Pass |
| Transaction based/ take rate | Pay-as-you-go | Group Booking (20+ persons) |
| Transaction based/ take rate | Multi-year contract | Full Charter |
| Transaction based/ take rate | Multi-year contract | Partial Charter |
| Transaction based/ take rate | Pay-as-you-go | Additional Fuel Levy |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Bintan Resort Ferries product offering
Product offeringCore offering
Bintan Resort Ferries operates scheduled high-speed passenger ferry services between Singapore's Tanah Merah Ferry Terminal and Bandar Bentan Telani Terminal in Bintan, Indonesia, completing the crossing in approximately 60–65 minutes with multiple daily departures. The service is offered in two seating tiers (Economy and Emerald Class), and is supplemented by seasonal passes for frequent travelers, full and partial charter options, group bookings for parties of 20 or more, and onboard amenities including the BRF Deli cafe and Wi-Fi.
Product overview
Bintan Resort Ferries (BRF) operates a ferry transportation service between Singapore and Bintan Resorts, Indonesia. The core offering is passenger ferry travel with two cabin classes: Economy Class (standard seating with 20kg baggage) and Emerald Class (premium experience with 30kg baggage, lounge access, priority services). Additional products include Seasonal Passes (30/180/365-day unlimited travel cards), Full/Partial Charter services for groups (270-seat exclusive or 180-seat shared), Group Booking discounts for 20+ passengers, and BRF Deli onboard food service. A partner travel insurance product (Chubb Travel Pro Enhanced) is offered, and BRF has partnered with CityShuttle for Changi Airport-to-ferry-terminal transfers.
Differentiator
Problem solved
Functional benefit
Products and services
- Bintan Resort Ferries Passenger Ferry Service Scheduled high-speed passenger ferry service connecting Singapore's Tanah Merah Ferry Terminal and the Bandar Bentan Telani Terminal in Bintan, Indonesia, with multiple daily departures and a journey time of approximately 60–65 minutes. Sold as one-way or round-trip tickets to individual travelers, families, and groups across Economy and Emerald Class cabins.
- Seasonal Pass Subscription-style travel pass granting frequent travelers unlimited or discounted ferry travel between Singapore and Bintan over a defined period, available in 6-month and 12-month durations. Targeted at commuters, repeat leisure travelers, and island regulars.
- Full Charter Service Full private charter of an entire BRF vessel for exclusive use between Singapore and Bintan, including Bandar Bentan Telani Terminal and related resort points such as Lagoi and Tanjung Pinang. Targeted at corporate groups, event organizers, and tour operators requiring dedicated capacity.
- Partial Charter Service Block-booking charter of a defined portion of a vessel on a scheduled or dedicated sailing for groups that do not require a full vessel. Targeted at mid-sized corporate groups and tour operators needing guaranteed group seating.
- Group Booking Program Discounted ferry booking product for groups of 20 or more passengers traveling together on standard scheduled sailings between Singapore and Bintan. Targeted at tour operators, schools, clubs, and corporate outing organizers.
- BRF Deli Onboard Café Onboard food and beverage outlet on BRF vessels serving meals, snacks, and beverages to passengers during the Singapore–Bintan crossing. Sold directly to ferry passengers as an ancillary onboard service.
Quantifiable outcome
- 70-minute ferry journey from Singapore to Bintan Resorts
- +2 more outcomes
Companies that use Bintan Resort Ferries
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Bintan Resort Ferries technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature3 records
Bintan Resort Ferries partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- CityShuttleminorShuttle bus service between Changi Airport and Tanah Merah Ferry Terminal. Operates daily 9:00am - 7:45pm from 13 Oct 2025. Tickets S$5 one-way or S$8 round trip at counter exclusive rate. 15-minute journey connecting air and ferry travel.
- Bintan ResortscoreBintan Resorts is the destination organization managing 22+ resorts and tourism infrastructure on Bintan Island. BRF is the exclusive ferry operator serving Bintan Resorts, transporting visitors to the resort destination. Joint marketing and travel package opportunities exist.
- Chubb Insurance SingaporecoreChubb Travel Pro Enhanced insurance product offered through BRF website, covering Bintan, Batam and Malaysia travel. Basic plan from S$10.50 for up to 4-day coverage. Protected under Policy Owners' Protection Scheme administered by SDIC.
- People's Association (PAssion Card)minorPAssion Card members receive S$6 off Adult and S$8 off Child Economy Round Trip tickets. Promo code PAC26 required. Valid until 31 December 2026.
- Shipowners ClubminorProtection & Indemnity insurance provider for all vessels under maritime regulations.
- GrabminorGrab ride-hailing service available in Bintan for ground transportation from ferry terminal to resorts and attractions.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
Bintan Resort Ferries competitors and assessment
Company assessmentEmerging players
- Penguin International: Singapore-based high-speed vessel operator and ferry service provider. Comparable in high-speed aluminum craft operations and the Singapore-Indonesia ferry corridor, with both commercial and offshore vessel exposure.
Others
- Bintan Resorts: Destination management organization for 22+ resorts on Bintan Island. Comparable not as a transport competitor but as BRF's core demand-side partner — essentially the captive demand generator whose resort occupancy directly drives BRF load factors.
- Damen Shipyards Singapore: Builder of BRF's Wan Seri Beni and Wan Sendari ferries. Comparable as a key supplier/enabler in the high-speed catamaran ferry segment that BRF operates in, defining the platform economics of the route.
Broad incumbents
- Singapore Cruise Centre: Operates HarbourFront and Tanah Merah passenger ferry terminals in Singapore. Comparable as the terminal infrastructure incumbent that governs BRF's Singapore-side berth access and passenger handling, with broader multi-ferry-operator exposure.
- Changi Airport (CAG) Ground Transport: Operator of Changi Airport and its intermodal ground transport links. Comparable as the broader incumbent enabling BRF's fly-ferry strategy via the CityShuttle partnership connecting Changi to Tanah Merah Ferry Terminal.
Direct peers
- Majestic Fast Ferry: Operates high-speed ferries between Singapore and Batam/Bintan. Closely comparable to BRF in vessel class, departure point, and leisure-tourism focus, with overlapping customer base of Singapore-based island getaway travelers.
- Horizon Fast Ferry: Singapore-registered high-speed ferry operator running passenger services to Indonesian destinations. Comparable in fleet type, schedule-based passenger model, and Southeast Asia cross-border leisure positioning.
- Batam Fast Ferry: Operates high-speed catamaran ferries between Singapore (HarbourFront) and Batam, Indonesia. Most direct comparable to BRF in business model (Damen-built catamarans, two-class service, online booking), serving an adjacent Indonesian leisure destination from Singapore.
- Sindo Ferry: Singapore-based high-speed ferry operator serving Batam and Bintan routes. Directly comparable to BRF in vessel type (catamarans), customer segment (leisure Singapore residents), and ticketing model, and competes for the same intra-Indonesia corridor traffic.
Regional players
- Indonesian Sea Fast Ferry (ASDP): State-linked operator of large inter-island ferries across the Indonesian archipelago. Comparable as a regional passenger ferry operator, but serves a much broader, lower-premium domestic network rather than a single cross-border leisure route.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Bintan Resort Ferries social profiles
Digital presenceBintan Resort Ferries compliance and trust
Trust signalCompliance1 record
Bintan Resort Ferries financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bintan Resort Ferries leadership team
Management profileNumber of profiles
Bintan Resort Ferries funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bintan Resort Ferries M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bintan Resort Ferries
What does Bintan Resort Ferries do?
Bintan Resort Ferries operates scheduled high-speed passenger ferry services between Singapore's Tanah Merah Ferry Terminal and Bandar Bentan Telani Terminal in Bintan, Indonesia, completing the crossing in approximately 60–65 minutes with multiple daily departures. The service is offered in two seating tiers (Economy and Emerald Class), and is supplemented by seasonal passes for frequent travelers, full and partial charter options, group bookings for parties of 20 or more, and onboard amenities including the BRF Deli cafe and Wi-Fi.
Is Bintan Resort Ferries a public or private company?
Bintan Resort Ferries is a private company. It is classified as unknown and is currently operating.
When was Bintan Resort Ferries founded?
Bintan Resort Ferries was founded in 1994. It employs 11 to 50 people.
Where is Bintan Resort Ferries based?
Bintan Resort Ferries is headquartered in Singapore, Singapore, in the Asia region.
How does Bintan Resort Ferries make money?
Five revenue lines are on record. Ferry Ticket Sales are the primary driver. The others are seasonal Pass, charter Services, BRF Deli Onboard Sales and advertising.
Who are Bintan Resort Ferries's main competitors?
Penguin International is listed as an emerging player. Others are Bintan Resorts and Damen Shipyards Singapore. Broad incumbents are Singapore Cruise Centre and Changi Airport (CAG) Ground Transport. Direct peers are Majestic Fast Ferry, Horizon Fast Ferry, Batam Fast Ferry and Sindo Ferry. Indonesian Sea Fast Ferry (ASDP) is listed as a regional player.
Does Bintan Resort Ferries have an API?
No public API is recorded for Bintan Resort Ferries.
What industry is Bintan Resort Ferries in?
Bintan Resort Ferries's product category is Passenger Ferry Transportation. Its primary akta.pro industry code is TLAFALAE, Passenger Catamaran Operators, with a secondary code of THAEAGAD, High-Speed Catamaran & Fast Ferry Services. Its NAICS code is 483114 and its SIC code is 4400.