11880
11880 is a Greece-exclusive telephone directory information service accessible via the short code 11880, providing 24/7 voice and online (vrisko.gr) lookup of 700,000+ businesses, professionals, and public services for Greek consumers and advertisers.
- Company typePrivate
- Founded1997
- HeadquartersKallithéa, Greece
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What 11880 does
11880 is a telephone directory information service operating exclusively in Greece, founded in 1997 and operated by ΕΙΔΗΣΕΟΦΩΝΙΚΗ ΕΛΛΑΣ Α.Ε.Ε (EIDISEOPHONIKI ELLAS S.A., trade name Newsphone Hellas SA), headquartered in Kallithea, Athens with 501-1000 employees. The core service is accessible by dialing the short code 11880 from any fixed or mobile network in Greece, providing 24/7 directory information via trained operators and IVR systems, supported by a proprietary database of over 700,000 Greek businesses, professionals, and public services that is updated daily.
The company's product portfolio extends well beyond simple directory assistance, encompassing roughly 15 specialized information modules including weather forecasts, courier tracking, public transport schedules for Athens and Thessaloniki, on-call pharmacies and EOPYY doctors, OPAP lottery results, wake-up calls, entertainment guides, reverse phone lookup, and ferry ticket booking via partnership with Ionian Group. The complementary online platform vrisko.gr, launched in 2010, replicates the directory in digital form with geocoding, mapping, and route planning, while the sub-brand Vrisko Maps deepens the geographic functionality. The underlying technology stack is a conventional IVR-plus-operator hybrid with no disclosed AI components.
Revenue is generated primarily through per-minute usage charges (€1.69/minute from fixed-line callers, inclusive of 24% VAT, billed in one-minute increments) with mobile-carrier-specific rates, supplemented by call completion services that connect callers directly to searched numbers. A secondary revenue stream comes from Professional Directory Advertising, where businesses pay for combined print, vrisko.gr, and priority telephone listings. The firm operates under EETT regulatory oversight (decision 621/011/27-09-2011) and publicly reports quality metrics including an 80.37% answer rate within 20 seconds (H1 2026).
11880 firmographics
Firmographics- Name
- 11880
- Legal name
- ΕΙΔΗΣΕΟΦΩΝΙΚΗ ΕΛΛΑΣ Α.Ε.Ε
- Website
- https://11880.gr
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- 11880 is a Greece-exclusive telephone directory information service accessible via the short code 11880, providing 24/7 voice and online (vrisko.gr) lookup of 700,000+ businesses, professionals, and public services for Greek consumers and advertisers.
- Ownership category
- akta.pro rank
11880 industry classification
Industry- Product category
- Telephone Directory Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- POI, Local Listings & Business Directory Platforms (BPAMANAD)
Keywords
Where 11880 is headquartered
LocationHeadquarters
- HQ city
- Kallithéa
- HQ country
- Greece
- HQ region
- Europe
Offices1 record
Markets served
11880 business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Directory Information Service: Revenue generated from per-minute charging for telephone directory information calls. Fixed line calls charged at €1.69 per minute, billed in 1-minute increments. Mobile network calls also charged at corresponding rates. The service also generates revenue through call completion services where callers are connected to searched numbers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Standard per-minute pricing for all users |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
11880 product offering
Product offeringCore offering
11880 is Greece's 24/7 telephone directory information service, accessible by dialing 11880 from any fixed or mobile line. The service provides residential and business listings, professional directory information for 700,000+ Greek businesses and public services, and specialized information modules (weather, transport schedules, entertainment, lottery results, courier tracking, health services) delivered via trained operators and IVR. The complementary vrisko.gr web platform extends the same directory to online users with geocoding, mapping, and smart filters.
Product overview
11880 is a telephone directory information service operated by Newsphone Hellas SA, offering a multi-channel platform comprising the core 11880 telephone service (dialing 11880) and the online vrisko.gr business directory. The service provides comprehensive telephone directory information for Greece including residential listings, business information for over 700,000 companies and professionals, and various specialized information services accessible by phone, SMS, and web. The portfolio includes the core telephone directory service, the vrisko.gr online search platform, and numerous specialized information modules covering public transport schedules, entertainment, weather forecasts, health services, lottery results, package tracking, and general inquiry services.
Differentiator
Problem solved
Functional benefit
Brands
- Vrisko Maps: Interactive mapping service for searching addresses on maps with routing capabilities from and to a specific location
Products and services
- 11880 Telephone Directory Service Core 24/7 telephone directory information service accessible by dialing 11880 from any Greek fixed or mobile line. Provides residential and business listings, professional directory information, and a range of specialized information modules (weather, transport schedules, entertainment, lottery results, courier tracking, health services) delivered via trained operators and Interactive Voice Response. Includes free callback, free SMS result delivery, call completion, and reverse phone lookup. Priced at €1.69 per minute from fixed lines (1-minute increments, includes 24% VAT and mobile telephony fees).
- Vrisko.gr Online Directory Platform Online business and professional directory platform covering 700,000+ Greek businesses, professionals, and public services, with geocoding, mapping (Vrisko Maps), route planning, and smart filters for digital users searching the same database as the 11880 telephone service.
- Professional Directory Advertising
Companies that use 11880
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
11880 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
11880 partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Pollen AdvertisingcorePollen Advertising conceived and executed the award-winning '11880 Το τηλέφωνο του λαού' campaign that won both Gold and Grand Effie Awards at Effie Awards Hellas 2010. The agency is credited with the creative strategy and implementation of the advertising campaign.
- OMIKRON GROUPminorOMIKRON GROUP handled the creative execution of the 'Ρεμπέτες' advertising campaign that won Bronze Ermis Award in 2007 for 11880.
- Ionian Groupminor11880 offers telephone booking services for Ionian Group ferry routes to Zante, Kefalonia, and Ithaca islands, allowing customers to reserve passenger and vehicle tickets through the 11880 telephone service.
Scale indicators3 records
Recent moves2 records
Expansion highlights4 records
11880 competitors and assessment
Company assessmentDirect peers
- Yelp: Global business directory and reviews platform connecting consumers with local professionals and businesses, conceptually similar to vrisko.gr's professional listings and advertising model for SMBs.
- Foursquare: Location-based POI and local listings platform with geocoding, mapping, and search functionality, directly comparable to 11880's vrisko.gr online directory in terms of business discovery and SMB visibility.
- Europages: European B2B business directory with multi-country listings, comparable to 11880's professional/business directory focus in capturing SMB advertising and business discovery revenue.
- PagesJaunes: France's leading directory assistance and business listings service, offering both telephone-based directory enquiry and online business directory similar to 11880's dual phone/web model.
- Yellow Pages Greece (Χρυσός Οδηγός): Greece's traditional printed and online Yellow Pages directory, directly competing with 11880's professional/business listings and advertising clients in the same domestic market and serving overlapping SMB and consumer customers.
- Infobel: International telephone directory and business listings platform operating across multiple European countries, conceptually similar to 11880's combination of telephone-based directory enquiry and online professional listings.
Emerging players
- Truecaller: Mobile app for phone number identification, reverse lookup, and contact discovery, representing a digitally-native evolution of the telephone directory use case that 11880 serves.
Broad incumbents
- OTE (Hellenic Telecommunications Organisation): Incumbent Greek telecom operator that operates its own telephone directory services and on which 11880 relies for interconnect and caller billing, making it both a critical infrastructure partner and an indirect competitor in voice-based directory assistance.
Regional players
- 118118 (UK): UK telephone directory enquiry service accessed by dialing 118118, directly comparable to 11880's voice-based directory service model though operating in a different geographic market.
- Telegate: German telephone directory and information service provider offering voice-based directory enquiry and online business lookup, conceptually similar to 11880's dual phone/online offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
11880 social profiles
Digital presence11880 financial estimates
Financial estimateRevenue estimate
Valuation estimate
11880 leadership team
Management profileNumber of profiles
Profiles1 record
11880 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
11880 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 11880
What does 11880 do?
11880 is Greece's 24/7 telephone directory information service, accessible by dialing 11880 from any fixed or mobile line. The service provides residential and business listings, professional directory information for 700,000+ Greek businesses and public services, and specialized information modules (weather, transport schedules, entertainment, lottery results, courier tracking, health services) delivered via trained operators and IVR. The complementary vrisko.gr web platform extends the same directory to online users with geocoding, mapping, and smart filters.
Is 11880 a public or private company?
11880 is a private company. It is classified as unknown and is currently operating.
When was 11880 founded?
11880 was founded in 1997. It employs 501 to 1,000 people.
Where is 11880 based?
11880 is headquartered in Kallithéa, Greece, in the Europe region.
How does 11880 make money?
One revenue line is on record: directory Information Service.
Who are 11880's main competitors?
Direct peers on record are Yelp, Foursquare, Europages, PagesJaunes, Yellow Pages Greece (Χρυσός Οδηγός) and Infobel. Truecaller is listed as an emerging player. OTE (Hellenic Telecommunications Organisation) is listed as a broad incumbent. Regional players are 118118 (UK) and Telegate.
Does 11880 have an API?
No public API is recorded for 11880.
What industry is 11880 in?
11880's product category is Telephone Directory Services. Its primary akta.pro industry code is BPAMANAD, POI, Local Listings & Business Directory Platforms. Its NAICS code is 5171 and its SIC code is 4813.