Mosaic Home Care & Community Resource Centre

What Mosaic Home Care & Community Resource Centre does

Mosaic Home Care & Community Resource Centre is a privately held, Canadian-owned home care operator founded in 2010 in Toronto, Ontario. It provides private-pay, person-centered home care services to seniors, individuals living with Alzheimer's or other dementias, palliative and end-of-life care clients, post-surgical patients, and family caregivers across the Greater Toronto Area and York Region (Richmond Hill, Thornhill, Vaughan, Woodbridge, Markham). Services are delivered through in-home, retirement residence, and long-term care facility settings and are structured to complement publicly funded CCAC services.

The core service portfolio is organized into Non-Medical Home Care (Personal Care & Support, Homemaking, Lifestyle & Companionship), Medical Home Care (Nursing, Nursing Consulting, Transitional Care), and Specialized Care (Alzheimer & Dementia, Palliative, End-of-Life, Family Counselling via Elder Care Plus®). The operating methodology is built around the proprietary Meaning of Me® conversation framework, supported by All About Me™ caregiver briefings and the Lifestyle Companions® and Elder Care Plus® trademarked service lines. Underlying technology is essentially operational and human-delivered — assessment-based matching, multi-disciplinary clinical and social work teams, centralized liaison visits, and coordinated referral flows — with no disclosed AI/ML or digital platform layer.

Revenue is generated on a private-pay, fee-for-service basis via assessment-based quotes following consultation, with service volume driven by community referrals, healthcare professional relationships, and the company's own Community Resource Centres in Toronto (CNIB Centre, Bayview) and Markham/York Region. The company goes to market through community-led programming (Memory Cafés, fitness classes, Movement Minds & Magic, Growing Wellness Cafe, Community Walks), the "Life in Canada" podcast, organic social, and word-of-mouth, supplemented by direct outreach from an in-house client services team. The company has no outside equity, no franchise affiliation, and operates as a Canadian-controlled for-profit limited company (Mosaic Home Care Ltd.).

Name

Mosaic Home Care & Community Resource Centre

Legal name

Mosaic Home Care Ltd.

Website

https://mosaichomecare.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Dementia Personal Care (ADLs) Support (HSABAEAB), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Home care services
• Senior care support
• Person-centered care
• Dementia and palliative care
• Community resource programs

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Private Home Care Services: Fee-for-service home care providing non-medical services (personal care, homemaking, lifestyle companionship) and medical services (nursing) to individuals in their homes, retirement homes, or long-term care facilities. Services include short-term, overnight, live-in, and 24-hour care options. Complements government-funded CCAC services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Mosaic Home Care delivers private-pay, person-centered home care in the Greater Toronto Area and York Region, including non-medical support (personal care, homemaking, Lifestyle Companions®), medical home care (nursing, nursing consulting, transitional care), and specialized care (Alzheimer's & dementia, palliative, end-of-life). Services are anchored in the proprietary Meaning of Me® assessment framework and complemented by two Community Resource Centres providing education, Memory Cafés, social programs, and navigation across 250+ community organizations.

Product overview

Mosaic Home Care & Community Resource Centre offers an integrated model of person-centered home care services in the Greater Toronto Area and York Region. The core offering comprises Non-Medical Home Care (Personal Care, Homemaking, Lifestyle Companions®), Medical Home Care (Nursing, Nursing Consulting, Transitional Care), and Specialized Care (Alzheimer & Dementia, Palliative, End-of-Life, Family Counselling via Elder Care Plus®). The proprietary 'The Meaning of Me®' framework differentiates their approach by addressing the whole person outside the medical model. The company also operates Community Resource Centres providing educational events, social programs, and resource navigation, supported by the Mosaic Social Club and Memory Cafes. A podcast ('Life in Canada') extends their community engagement reach. The model emphasizes social connection, community integration, and individualized care planning delivered through a multi-disciplinary team of caregivers, nurses, and social workers.

Differentiator

Problem solved

Functional benefit

Brands

• The Meaning of Me®: A personalized conversation framework and blueprint for addressing the person at the centre of the community based home care services model. It addresses the needs of the individual outside of the home care model and develops a framework for caregiver, client, family and community relationships.
• Lifestyle Companions®
• Elder Care Plus®

Products and services

• Non-Medical Home Care Services Personal Care & Support, Homemaking, and Lifestyle & Companionship services delivered by trained caregivers to help clients maintain independence in daily living activities. For seniors and adults needing in-home support.
• Medical Home Care Services Nursing Services, Nursing Consulting, and Transitional Care delivered by registered nursing staff to address clinical healthcare needs in the home setting. For clients with medical needs requiring skilled nursing support.
• Alzheimer & Dementia Care Specialized care services for individuals living with Alzheimer's disease or other forms of dementia, supporting cognitive health, daily functioning, and behavioural support.
• Palliative Care Compassionate palliative care services focused on comfort, dignity, and quality of life for individuals with life-limiting conditions.
• End-of-Life Care Comprehensive support services for individuals in the final stages of life, providing physical, emotional, and spiritual assistance to clients and families.
• Family Counselling & Navigation (Elder Care Plus®) Social work, counselling, and care navigation services trademarked as Elder Care Plus® that help families understand care options, access resources, and manage caregiving responsibilities.
• The Meaning of Me® Trademarked personalized conversation framework and journey-of-discovery that addresses the whole person outside the traditional home care model, engaging individuals, caregivers, and families in dialogue about life history, interests, hobbies, challenges, wishes, values, and aspirations.
• Lifestyle Companions® Trademarked specialized caregiver program providing companionship, social engagement, and lifestyle support that goes beyond basic personal care to enhance overall wellbeing.
• Community Resource Centres Physical locations in Toronto and Markham area providing information on 250+ community resources, educational events, social programs, Memory Cafés, and support services for seniors and families in the GTA and York Region.
• Mosaic Social Club Social activities and events program offering opportunities for seniors to connect, engage in hobbies, and build community relationships through the Mosaic Social Club.
• Memory Cafes Peer support gatherings, including the First Link® Memory Café Program in partnership with Alzheimer Society York Region, providing social connection and resources for individuals with memory issues and their caregivers.
• Pop-Up Social Programs Flexible social programs delivered at various locations throughout Richmond Hill, Thornhill, Vaughan, Woodbridge, and Markham areas as part of Mosaic's York Region expansion.

Quantifiable outcome

• International recognition as best practice leader in person-centered home care
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, secondary and minor.

• European Society for Person Centered Healthcare (ESPCH)coreStrategic or Co-development Partner · 1 October 2017Received Gold Medal award from ESPCH in 2017 for excellence in person-centered care. Co-developed academic paper 'The meaning of me®: A Canadian blueprint for addressing the complex whole that is the person at the center of the community based homecare services model' published in European Journal for Person Centered Healthcare.
• North York Elder Abuse NetworkcoreStrategic or Co-development PartnerActive member and co-chair of North York Elder Abuse Network under Elder Abuse Prevention Ontario. Hosts educational events and workshops on elder abuse awareness.
• Scarborough Elder Abuse NetworkcoreStrategic or Co-development PartnerCo-chair of Scarborough Elder Abuse Network under Elder Abuse Prevention Ontario. Collaborates on elder abuse prevention initiatives.
• Alzheimer Society York RegioncoreStrategic or Co-development PartnerCollaborative partner hosting First Link® Memory Café Program - a social/recreational program for those living with memory issues and their caregivers.
• Armour Heights Presbyterian ChurchcoreStrategic or Co-development PartnerLong-term community partner hosting Mosaic's main office and Community Resource Centre at 105 Wilson Ave. Collaborates on community events including Friendship Benches project and fall fairs.
• Sunshine Centres for SeniorssecondaryStrategic or Co-development PartnerCollaborated on Fall Garden Festival 2023 at Ward's Island. Example of non-profit and private business collaboration for community benefit.
• GenWellsecondaryStrategic or Co-development PartnerPartner organization in community social connection initiatives. Co-hosted events at Mosaic's Community Hub.
• Theatre of the BeatsecondaryStrategic or Co-development PartnerInteractive theatre company delivering workshops on elder abuse awareness and caregiver support. Partnered on forum theatre performances addressing dynamics of ageism.
• Blooming CaravansecondaryStrategic or Co-development PartnerHorticultural therapy and forest therapy guide service. Co-hosts Growing Wellness Cafe events and garden programs with Mosaic.
• Evergreen Brick WorksminorOthersEvent venue partner for community events including 'Dance through the Decades' intergenerational dance party.
• CNIB (Canadian National Institute for the Blind)coreOthersHousing partner for Mosaic's midtown Toronto office location at CNIB Centre, Bayview Avenue. Located in same building as Dotsa Bitove Wellness Academy.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• SE Health (Saint Elizabeth Health Care): Major Canadian non-profit home health and personal care provider with extensive nursing and personal support service offerings across Ontario. Operates at much greater scale than Mosaic and competes for the same GTA private-pay and contract segments.
• Nurse Next Door: Canadian-founded home care franchise with locations across Ontario offering personal care, companionship, and specialized dementia and palliative services. Directly comparable service offering; franchise model contrasts with Mosaic's independent structure.
• Integracare: Toronto-focused private home care provider offering personal support workers, nursing, live-in care, and dementia support. Competes head-to-head with Mosaic for GTA private-pay clients with comparable service menu.
• Bayshore HealthCare: One of Canada's largest home and community health care providers, offering personal care, nursing, dementia, and palliative services nationally. Directly comparable to Mosaic on core service lines and Canadian private-pay positioning, but at significantly larger scale.
• Spectrum Health Care: GTA-based home health care provider offering personal support, nursing, and specialized services. Directly comparable service mix and Toronto footprint to Mosaic, with overlapping private-pay and government contract segments.
• Closing the Gap Healthcare: Ontario-focused home and community health care provider offering nursing, personal support, and specialized geriatric care. Comparable service model and GTA service area, competing for similar client profiles.
• Home Instead (Canadian operations): International home care franchise with multiple Ontario locations providing personal care, companionship, and dementia-focused services. Competes with Mosaic for GTA seniors needing non-medical in-home support.
• Right at Home Canada: Canadian franchise network providing non-medical home care, companionship, and specialized dementia and elder care services. Overlaps Mosaic's core offering for private-pay clients in overlapping Ontario territories.
• VHA Home HealthCare: Toronto-headquartered home health provider delivering nursing, personal support, and specialized care across the GTA. Closest geographic and service-line competitor to Mosaic, including comparable dementia and elder care programs.
• CBI Health: Canadian national home health and rehabilitation provider with personal care, nursing, and specialty programs including dementia care. Overlaps Mosaic's service offering and competes for both private and publicly funded referrals in Ontario.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Mosaichomecare
• YouTubeyoutube.com/channel/55bbfd28/podcast
• Facebookfacebook.com/MosaicHomeCare
• LinkedInlinkedin.com/company/mosaic-home-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Home Care & Community Resource Centre