ReclaimHub
ReclaimHub is a UK-based, bootstrapped SaaS that provides cloud-based lost and found management software for venues such as airports, universities, museums, zoos, festivals, and tourist sites, sold on a low-priced monthly subscription with a self-serve free trial.
- Company typePrivate
- Founded2014
- HeadquartersEastleigh, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ReclaimHub does
ReclaimHub Ltd is a UK-based, bootstrapped SaaS company founded in 2014 that provides cloud-based software for organizations to manage lost and found property. The platform is a web-based control panel accessible across desktop and mobile devices, hosted on Google Cloud infrastructure, and is targeted at venues with significant lost-property operations — airports, universities, museums, zoos, festivals, and tourist attractions. The product is sold primarily through a self-service sign-up model with a 30-day free trial, supported by an enterprise field-sales motion for larger accounts. A small set of named customers (Sydney International Airport, Florida State University, Park Güell Barcelona, ZSL Whipsnade Zoo, Michigan Science Center, Boomtown Festival) demonstrates adoption across multiple verticals and geographies. Co-founders Tanya-Jayne (CEO) and Rob Holmes (CTO, who also serves as Data Protection Officer) operate the business with a stated headcount of 1-10 and no disclosed external funding.
The core product is the ReclaimHub Lost Property Management Software, built around four functional blocks: logging and tracking items, automatically matching newly reported lost items against already-found items, returning matched items to owners, and managing donation, recycling, or disposal of unclaimed items after a configurable retention period. Differentiating features include an auto-matching system, an embeddable self-service reporting widget for customer websites, image upload, customizable item categories tuned to venue type, instant match notifications, and reporting (location analysis, disposal tracking, return-rate percentages). Identity integrations with Google and Microsoft/Azure OAuth and payment processing via Braintree (PayPal) round out the platform's enterprise readiness.
ReclaimHub monetizes through a single Standard Plan subscription: USD $15/month billed annually ($180/year) or $18/month billed monthly, with additional users priced at $4.17/month (annual) or $5/month (month-to-month). The pricing, paired with the PLG trial and self-serve onboarding, indicates the product is priced for SMB and mid-market accessibility, while the enterprise sales motion and marquee logos suggest larger accounts may be on custom arrangements. Marketing is concentrated in organic channels (website/SEO, LinkedIn, Twitter, Facebook), with public transparency artifacts (Trello roadmap, Better Stack status page) supporting brand credibility. The company has no disclosed revenue, no disclosed funding, no patents, no M&A, and no public leadership changes across its 12-year history.
ReclaimHub firmographics
Firmographics- Name
- ReclaimHub
- Legal name
- ReclaimHub Ltd
- Website
- https://reclaimhub.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ReclaimHub is a UK-based, bootstrapped SaaS that provides cloud-based lost and found management software for venues such as airports, universities, museums, zoos, festivals, and tourist sites, sold on a low-priced monthly subscription with a self-serve free trial.
- Ownership category
- akta.pro rank
ReclaimHub industry classification
Industry- Product category
- Lost Property Management Software
- NAICS
- Business Support Services (5614), Waste Management and Remediation Services (562)
- SIC
- Refuse Systems (4953)
- akta.pro primary industry
- Donation, Resale & Disposal Coordination (HSAFAAAK)
- akta.pro secondary industry
- Junk Removal & Disposal Coordination (HSAFAFAH)
Keywords
Where ReclaimHub is headquartered
LocationHeadquarters
- HQ city
- Eastleigh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ReclaimHub business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Subscription (Standard Plan): Monthly or annual subscription for access to the lost property management software. Base price of $15/month (annual billing) or $18/month (month-to-month). Additional users priced at $4.17/month (annual) or $5/month (month-to-month).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Plan - Full access to all features |
| Subscription | Monthly | Standard Plan - Month-to-month billing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
ReclaimHub product offering
Product offeringCore offering
ReclaimHub provides a cloud-based SaaS platform for organizations to manage lost and found property, enabling staff to log items, automatically match them against loss reports, track returns, and manage disposal of unclaimed items. The platform is used by airports, universities, museums, zoos, festivals, and similar venues, and includes a self-service "Reclaim" widget that lets visitors report and search for lost items directly on the venue's website.
Differentiator
Problem solved
Functional benefit
Products and services
- ReclaimHub Lost Property Management Software Cloud-based SaaS platform that enables venue and institution staff to log found items, automatically match them against visitor loss reports, manage returns to owners, and process disposal of unclaimed items. Built for airports, universities, museums, zoos, festivals, and similar high-traffic venues.
- Reclaim Self-Service Widget Embeddable widget on client venue websites that lets visitors report lost items and search for found items themselves, reducing inbound inquiries to venue staff.
Quantifiable outcome
- Reduces administration time managing lost property
Companies that use ReclaimHub
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles1 record
ReclaimHub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature7 records
ReclaimHub partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Google CloudcoreReclaimHub's infrastructure is built on Google Cloud's scalable infrastructure. All data is stored securely on Google Cloud with world-scale security features including TLS encryption, firewalls, and intrusion protection systems.
- Braintree (PayPal)corePayment processing partner for subscription billing. Card information is encrypted and passed securely to Braintree. ReclaimHub never stores card details.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
ReclaimHub competitors and assessment
Company assessmentBroad incumbents
- Verkada: Verkada is a broader physical security and operations platform that could plausibly bundle lost-and-found functionality into its venue management suite. It overlaps with ReclaimHub only at the margin but has the scale and distribution to threaten the niche if it chooses to enter.
- ServiceNow: ServiceNow is a large enterprise workflow platform that handles a wide range of operational use cases. While not focused on lost-and-found, it could absorb the niche as a module within its broader service management offerings, particularly for large enterprise customers.
Direct peers
- Chinswing: Chinswing provides lost property management software for venues and organizations. It serves a similar buyer persona and use case as ReclaimHub — centralizing lost-and-found workflows, item matching, and owner notifications.
- NotLost: NotLost is a dedicated lost-and-found software vendor serving venues and event organizers. It overlaps directly with ReclaimHub's core offering around tracking, matching, and returning lost items.
- Lost & Found Software (LostFoundSoft): Lost & Found Software offers purpose-built lost property management tools for organizations of various sizes. It targets the same niche workflow as ReclaimHub with comparable item-tracking and matching features.
- iLost: iLost is a lost-and-found platform focused on airports, airlines, and transit hubs. It directly competes with ReclaimHub for venue-side lost property management, with a similar SaaS-style offering for matching found items with owners.
- Crowdfind: Crowdfind provides lost-and-found services and software for events, festivals, and large venues. It addresses the same operational pain point as ReclaimHub and competes for similar event-vertical customers.
Emerging players
- Foundrop: Foundrop is an emerging lost-and-found platform with overlap in venue-side tracking and owner matching. It represents a smaller, possibly more specialized entrant into the same niche as ReclaimHub.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
ReclaimHub social profiles
Digital presenceReclaimHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
ReclaimHub leadership team
Management profileNumber of profiles
Profiles2 records
ReclaimHub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ReclaimHub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ReclaimHub
What does ReclaimHub do?
ReclaimHub provides a cloud-based SaaS platform for organizations to manage lost and found property, enabling staff to log items, automatically match them against loss reports, track returns, and manage disposal of unclaimed items. The platform is used by airports, universities, museums, zoos, festivals, and similar venues, and includes a self-service "Reclaim" widget that lets visitors report and search for lost items directly on the venue's website.
Is ReclaimHub a public or private company?
ReclaimHub is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ReclaimHub founded?
ReclaimHub was founded in 2014. It employs 1 to 10 people.
Where is ReclaimHub based?
ReclaimHub is headquartered in Eastleigh, United Kingdom, in the Europe region.
How does ReclaimHub make money?
One revenue line is on record: software Subscription (Standard Plan).
Who are ReclaimHub's main competitors?
Broad incumbents on record are Verkada and ServiceNow. Direct peers are Chinswing, NotLost, Lost & Found Software (LostFoundSoft), iLost and Crowdfind. Foundrop is listed as an emerging player.
Does ReclaimHub have an API?
No public API is recorded for ReclaimHub.
What industry is ReclaimHub in?
ReclaimHub's product category is Lost Property Management Software. Its primary akta.pro industry code is HSAFAAAK, Donation, Resale & Disposal Coordination, with a secondary code of HSAFAFAH, Junk Removal & Disposal Coordination. Its NAICS code is 5614 and its SIC code is 4953.