iLost
iLost B.V. is a Dutch SaaS provider of lost-and-found management software for municipalities, public-transport operators, hotels, amusement parks, museums, events, and other organisations across 24 countries, offering item matching, integrated shipping, and appointment scheduling in 20+ languages.
- Company typePrivate
- Founded2015
- HeadquartersAmsterdam, Netherlands
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What iLost does
iLost B.V. is a Dutch SaaS company that operates a cloud-based lost-and-found management platform used by municipalities, public-transport operators, hotels, amusement parks, museums, events, healthcare facilities, and other organisations. The platform centralises registration of found items, owner-side searching and claiming, cross-organisational matching, and return logistics — including integrated worldwide shipping and digital appointment booking for in-person pickup — and is available in more than 20 languages across 24 countries.
The core iLost Platform is supplemented by four branded sub-products: iSave (pre-registration of valuables while still in possession), iLost Alert (proactive notification of unreported losses), an Insurance Claim Form (standardised documentation for insurers), and NoLongerLost (physical tags and labels). The technology stack is a web-based, no-installation SaaS with embeddable widgets (search bar, button, found-item overview) that customer organisations integrate into their own websites and apps. iLost holds ISO 27001 certification and is GDPR-compliant, addressing data-protection requirements that are particularly relevant for European public-sector and transport clients.
iLost operates a dual go-to-market: a self-serve consumer-facing site at ilost.co for individuals to report found items and search for lost belongings, and direct enterprise sales to organisational clients. Business customers are acquired through individually negotiated offers with annual billing, VAT (21%) applied, and net-30 payment terms. A transactional shipping/logistics fee supplements the primary subscription revenue stream. The company has raised approximately $859K across three funding rounds between 2013 and 2015 (with Startupbootcamp Amsterdam among the earliest backers) and operates with 1–10 employees from Zutphen and Amsterdam, the Netherlands.
iLost firmographics
Firmographics- Name
- iLost
- Legal name
- iLost B.V.
- Website
- https://ilost.co
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- iLost B.V. is a Dutch SaaS provider of lost-and-found management software for municipalities, public-transport operators, hotels, amusement parks, museums, events, and other organisations across 24 countries, offering item matching, integrated shipping, and appointment scheduling in 20+ languages.
- Ownership category
- akta.pro rank
iLost industry classification
Industry- Product category
- Lost and Found Management Software
- NAICS
- Web Search Portals and All Other Information Services (51929), Web Search Portals and All Other Information Services (519290), Web Search Portals, Libraries, Archives, and Other Information Services (519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- iPaaS & Workflow Automation (BPAMAOAB)
- akta.pro secondary industry
- Integrations, APIs & Automation (Middleware/iPaaS) (THALAMAN)
Keywords
Where iLost is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
iLost business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Business SaaS Subscription: iLost operates as a SaaS solution for business customers. The Customer Contract is concluded via individual offers with agreed remuneration. Pricing is based on the initial offer and/or Customer Contract. B2B customers pay for access to the Lost & Found management service.
- Shipping/Logistics Fees: When owners choose to have items shipped, iLost coordinates the process. Financial data including bank details are processed for shipping coordination. This appears to be a transactional fee associated with the delivery service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Business Plans - Quote-based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
iLost product offering
Product offeringCore offering
iLost provides a cloud-based Lost & Found SaaS platform that enables organizations and individuals to register, publish, search for, and claim lost and found property. The system automates matching between finders and owners, coordinates worldwide shipping logistics, supports digital appointment scheduling for item pickup, and is offered across 20+ languages. For business customers (municipalities, transport companies, hotels, amusement parks, event organizers, and other organizations), iLost delivers sector-specific subscription software with widget integrations into customer websites and apps.
Product overview
iLost is a cloud-based SaaS platform operating as a search engine for lost and found items. The core iLost Platform enables individuals to report found items and claim lost belongings, with matching functionality connecting finders and owners. The product portfolio includes iSave (pre-registration of valuables for proactive loss prevention), iLost Alert (notification service for unreported losses), Insurance Claim Form (documentation for insurers), and NoLongerLost (physical tagging solution). For organizations, iLost offers sector-specific Lost & Found software through the iLost for Business platform, catering to municipalities, public transport, hotels, amusement parks, events, and general businesses, with integrated delivery and matching capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- iSave: Asset registration service allowing users to register valuables while they still have them to increase chances of recovery when lost.
- NoLongerLost
Products and services
- iLost Platform Cloud-based SaaS platform functioning as a search engine for lost and found property. Individuals register found items and search for lost belongings; owners claim items by verifying ownership details. The system supports matching, logistics planning, and is available in 20+ languages across 24+ countries.
- iLost for Business Sector-specific Lost and Found management software for municipalities, public transport companies, hotels, amusement parks, events, and other businesses. Sold via subscription with individual offers and custom contracts, featuring widget integrations into customer websites and apps.
- iSave Asset registration service that allows users to pre-register their valuables while they still have them, creating records with descriptions and photos that can be used to verify claims when items are subsequently lost.
- iLost Alert Notification service that alerts organizations and users when an item has been lost and not yet registered on the platform, enabling outreach to non-iLost organizations to help locate missing items.
- Insurance Claim Form Service that generates standardized insurance claim documents with details of lost items, enabling users to file claims with their insurers.
- NoLongerLost Physical tags and labels embedded with unique codes that can be attached to belongings, allowing finders to contact owners when items are lost. Offered with a 10% discount through iLost.
Quantifiable outcome
- 60% time savings on found items processing
- +4 more outcomes
Companies that use iLost
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles7 records
iLost technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
iLost partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights4 records
iLost competitors and assessment
Company assessmentDirect peers
- ReclaimHub (formerly NotLost): ReclaimHub is a UK-based SaaS platform offering digital lost-and-found management for hospitality, transport, and venues. It is the most direct competitor to iLost in Europe, serving hotels, transit, and event operators with similar matching and return logistics.
- Crowdfind: Crowdfind provides lost-and-found management software to airports, theme parks, transit agencies, and hotels in North America. It is a direct peer with comparable customer verticals and a similar web-based matching and return workflow.
- Chargerback: Chargerback is a lost-and-found platform focused on electronics, travel, and venue operators, offering online item registration, claim verification, and shipping coordination — closely analogous to iLost's feature set.
- Lost & Found Software: Lost & Found Software provides lost-and-found management solutions for casinos, hotels, theme parks, and transit authorities in North America. It directly competes with iLost in the same operational verticals using a similar SaaS delivery model.
- Itemtopia: Itemtopia offers lost-and-found management software for hospitality, transportation, and entertainment venues with matching, claim management, and shipping workflows. It is a direct functional peer to iLost in the same product category.
Emerging players
- Luxer One: Luxer One provides package management and resident/asset tracking for multifamily, retail, and hospitality. While focused on package management rather than lost-and-found, it overlaps with iLost's hospitality and resident-experience workflows and could expand into lost-and-found as a feature.
Broad incumbents
- Parcel Pending by Quadient: Parcel Pending (now part of Quadient) is a broader parcel and asset management SaaS + hardware vendor for multifamily, retail, and hospitality. It is a broad incumbent offering adjacent operational capabilities to iLost's hotel and venue customers.
Others
- Notion (by AlertMedia / smart sensor platforms): Notion provides smart-home and asset-sensing platforms with notification and location features that overlap with iLost's iLost Alert and iSave product concepts. It is thematically adjacent in the personal-asset-tracking space but does not directly compete in B2B lost-and-found.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
iLost social profiles
Digital presenceiLost compliance and trust
Trust signalCompliance2 records
iLost financial estimates
Financial estimateRevenue estimate
Valuation estimate
iLost leadership team
Management profileNumber of profiles
Profiles1 record
iLost funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iLost M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iLost
What does iLost do?
iLost provides a cloud-based Lost & Found SaaS platform that enables organizations and individuals to register, publish, search for, and claim lost and found property. The system automates matching between finders and owners, coordinates worldwide shipping logistics, supports digital appointment scheduling for item pickup, and is offered across 20+ languages. For business customers (municipalities, transport companies, hotels, amusement parks, event organizers, and other organizations), iLost delivers sector-specific subscription software with widget integrations into customer websites and apps.
Is iLost a public or private company?
iLost is a private company. It is classified as venture growth investor backed and is currently operating.
When was iLost founded?
iLost was founded in 2015. It employs 1 to 10 people.
Where is iLost based?
iLost is headquartered in Amsterdam, Netherlands, in the Europe region.
How does iLost make money?
Two revenue lines are on record. Business SaaS Subscription is the primary driver. The others are shipping/Logistics Fees.
Who are iLost's main competitors?
Direct peers on record are ReclaimHub (formerly NotLost), Crowdfind, Chargerback, Lost & Found Software and Itemtopia. Luxer One is listed as an emerging player. Parcel Pending by Quadient is listed as a broad incumbent. Notion (by AlertMedia / smart sensor platforms) is listed as an others.
Does iLost have an API?
No public API is recorded for iLost.
What industry is iLost in?
iLost's product category is Lost and Found Management Software. Its primary akta.pro industry code is BPAMAOAB, iPaaS & Workflow Automation, with a secondary code of THALAMAN, Integrations, APIs & Automation (Middleware/iPaaS). Its NAICS code is 51929 and its SIC code is 7370.