City of Zug
City of Zug (Stadt Zug) is a Swiss municipal government serving ~32,000 residents and 40,000+ workplaces with administrative, cultural, educational, mobility, and recreational services delivered through City Hall offices and digital platforms including eZug and cymo ebau.
- Company typePrivate
- Founded1874
- HeadquartersZug, Switzerland
- Headcount51–100
- GTM typeB2C
- OfferingServices
What City of Zug does
The City of Zug (Stadt Zug) is a municipal government entity (Einwohnergemeinde) operating under Swiss cantonal law in the Canton of Zug, Switzerland. It serves approximately 32,000 residents from 130 nations and supports over 40,000 workplaces, providing the full range of mandated municipal services: resident registration, civil status documentation, building permitting, tax collection, social services, education administration (Stadtschulen, Musikschule, Bibliothek), cultural promotion, leisure and sports facilities (swimming pools, sports halls, shooting ranges), four municipal parking garages with EV charging, mobility and traffic management, public safety coordination, and sustainability programs under the '2000 Watt für Zug' framework. Governance is by an elected Stadtrat (municipal council) and the 40-member Grosse Gemeinderat (city parliament).
The city's core technology platform consists of eZug, a ZUGLOGIN-based digital identity service that authenticates citizens for online administrative services, and cymo ebau, a digital portal for end-to-end building permit submission, processing, and completion. These are complemented by the stadtzug.ch municipal website providing 24/7 access to forms, payments, and service requests, alongside the digital Stadtmagazin and a multimedia digital annual report (winner of a 2026 German Design Award). No public-facing API or developer integrations are documented; the technology footprint is internally focused.
Revenue mechanics are those of a Swiss municipality: primarily cantonal tax transfers, property-related taxes (Grundstückgewinnsteuer), service fees (parking CHF 1.50–29/unit or CHF 170–210/month subscriptions; market stalls CHF 27/day; cultural posters CHF 100–200; parking cards CHF 5/day or CHF 30/month), permits, and intergovernmental allocations. Annual revenue figures are not publicly disclosed in the source data. GTM is non-commercial — service delivery is mandatory and universal within the city boundary, with distribution split between the Stadthaus (City Hall) at Gubelstrasse 22 for in-person transactions and digital self-serve channels for online users.
City of Zug firmographics
Firmographics- Name
- City of Zug
- Legal name
- Stadt Zug
- Website
- https://stadtzug.ch
- Company type
- Private
- Founded year
- 1874
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- City of Zug (Stadt Zug) is a Swiss municipal government serving ~32,000 residents and 40,000+ workplaces with administrative, cultural, educational, mobility, and recreational services delivered through City Hall offices and digital platforms including eZug and cymo ebau.
- Ownership category
- akta.pro rank
City of Zug industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Executive and Legislative Offices, Combined (921140), Public Administration (92), Other General Government Support (921190)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industries
- Governor/Executive Office & Cabinet Administration (BPAIABAA), School District Central Administration (Superintendent & Cabinet Offices) (EDADABAF)
Keywords
Where City of Zug is headquartered
LocationHeadquarters
- HQ city
- Zug
- HQ country
- Switzerland
- HQ region
- Europe
Markets served
City of Zug business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Short-term parking rates in city parking garages |
| Subscription | Monthly | Monthly parking passes for 24-hour access |
| Subscription | Monthly | Day parking (5:00 to 19:30) |
| Unit Pricing | Pay-as-you-go | Market stall rental for city-organized markets |
| Subscription | Pay-as-you-go | Residential neighborhood parking cards |
| Unit Pricing | Pay-as-you-go | Cultural poster placement at designated locations |
| Unit Pricing | Pay-as-you-go | Cultural flags at event locations |
Distribution channels4 records
Marketing channels5 records
City of Zug product offering
Product offeringCore offering
The City of Zug (Stadt Zug) operates as the municipal government of Zug, Switzerland, delivering a broad portfolio of public services to approximately 32,000 residents from 130 nations and over 40,000 workplaces. Core offerings include digital administrative services via the eZug digital identity platform and the cymo ebau building permit portal, as well as physical public infrastructure such as municipal parking garages, leisure and sports facilities, cultural programs, public education administration, and social support services. The city also publishes a semi-annual Stadtmagazin and a multimedia digital annual report to communicate with residents and businesses.
Product overview
The City of Zug operates a unified digital administrative platform alongside traditional municipal service infrastructure. The digital offering centers on eZug (digital identity authentication), cymo ebau (building permit processing), and a comprehensive municipal website providing online services for residents. Physical infrastructure includes four parking facilities with EV charging, leisure facilities (swimming pools, sports halls, shooting ranges), cultural services (art collection, cultural promotion), and educational institutions. The city also publishes a digital annual report and a semi-annual city magazine app. The portfolio represents a municipal government providing essential public services through both digital platforms and physical infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- cymo ebau Building Permit Platform Online platform for digital submission, processing, and tracking of building permit applications and construction inquiries for property owners, developers, and architects operating within the City of Zug.
- eZug Digital Identity Service Digital identity authentication service that allows citizens and businesses to securely log in to online administrative services across the Canton of Zug, based on ZUGLOGIN.
- Municipal Parking Facilities Four city-operated parking garages offering short-term parking, monthly passes, day passes, and EV charging stations with real-time availability information for residents, commuters, and visitors.
- Leisure and Sports Facilities Public leisure infrastructure including indoor and outdoor swimming pools, sports halls, gymnastics rooms, event halls, the Choller shooting range (25m, 50m, 300m), playgrounds, and parks managed by the city.
- Cultural Services and Programs City-run cultural offerings including the municipal art collection, cultural promotion funding, street art permitting, cultural flags and poster placement services, and a public events calendar for residents and visitors.
- Municipal Education Administration Coordination of the municipal educational landscape including childcare offerings (Spielgruppen, Tagesfamilien, Kitas), Stadtschulen Zug, Musikschule Zug, and Bibliothek Zug for city residents.
- Online Municipal Administrative Services Comprehensive online administrative portal offering resident registration, official documents, tax and fee payments, business licensing, event permits, parking card management, and other civic services accessible 24/7.
Companies that use City of Zug
Customer profileSegments3 records
Ideal customer profiles3 records
City of Zug technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
City of Zug partnerships and signals
Strategic signalRecent moves2 records
Expansion highlights4 records
City of Zug competitors and assessment
Company assessmentBroad incumbents
- Civica: UK-headquartered public-sector software provider serving local-government digital services, permitting and revenues; comparable product category to the digital government stack City of Zug operates.
- Tyler Technologies: Large US-listed provider of public-sector software (ERP, citizen services, permitting) — relevant comparable for the underlying technology category City of Zug uses to deliver eZug and cymo ebau.
- Canton of Zug: Cantonal government that provides the legal and regulatory framework (including eZug's ZUGLOGIN) under which City of Zug operates; comparable governance, broader scope and a direct upstream/downstream dependency for Zug's digital services.
Emerging players
- Granicus: Government-technology vendor providing digital communications, citizen engagement and workflow platforms to municipalities — functionally analogous to the citizen-engagement and digital-permit layer City of Zug operates.
Direct peers
- City of Lucerne: Mid-sized Swiss city providing a comparable bundle of municipal digital services, building permits, parking, education administration and cultural services to its residents and businesses.
- City of Zurich: Large Swiss municipal government operating a comparable eGovernment service portfolio (residents portal, ePermits, parking, eCulture) for a much larger population; the closest functional analogue to City of Zug within Switzerland.
- City of Bern: Swiss municipal government running citizen-facing digital services (eBau building permits, e-Umzug, online counter) similar in scope and delivery model to City of Zug's eZug and cymo ebau offerings.
- City of Basel: Swiss municipal government with mature eGovernment offerings including KelsiS (digital services), ePermits and parking management directly comparable to Zug's eZug stack.
Regional players
- Verkehrsbetriebe Luzern (VBL): Public transport operator in Central Switzerland providing citizen mobility services that overlap with City of Zug's mobility and parking portfolio; relevant peer for the mobility-service line.
Others
- E-Government-Stiftung Schweiz (eGovCH): Swiss federal foundation coordinating eGovernment services across cantons and communes; functionally related ecosystem coordinator whose standards and shared services underpin offerings like City of Zug's eZug.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Zug social profiles
Digital presenceCity of Zug compliance and trust
Trust signalCompliance3 records
City of Zug financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Zug leadership team
Management profileNumber of profiles
Profiles3 records
City of Zug funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Zug M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Zug
What does City of Zug do?
The City of Zug (Stadt Zug) operates as the municipal government of Zug, Switzerland, delivering a broad portfolio of public services to approximately 32,000 residents from 130 nations and over 40,000 workplaces. Core offerings include digital administrative services via the eZug digital identity platform and the cymo ebau building permit portal, as well as physical public infrastructure such as municipal parking garages, leisure and sports facilities, cultural programs, public education administration, and social support services. The city also publishes a semi-annual Stadtmagazin and a multimedia digital annual report to communicate with residents and businesses.
Is City of Zug a public or private company?
City of Zug is a private company. It is classified as state government owned and is currently operating.
When was City of Zug founded?
City of Zug was founded in 1874. It employs 51 to 100 people.
Where is City of Zug based?
City of Zug is headquartered in Zug, Switzerland, in the Europe region.
Who are City of Zug's main competitors?
Broad incumbents on record are Civica, Tyler Technologies and Canton of Zug. Granicus is listed as an emerging player. Direct peers are City of Lucerne, City of Zurich, City of Bern and City of Basel. Verkehrsbetriebe Luzern (VBL) is listed as a regional player. E-Government-Stiftung Schweiz (eGovCH) is listed as an others.
Does City of Zug have an API?
No public API is recorded for City of Zug.
What industry is City of Zug in?
City of Zug's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of BPAIABAA, Governor/Executive Office & Cabinet Administration. Its NAICS code is 921140.