Comprehensive Community Services

What Comprehensive Community Services does

Comprehensive Community Services (CCS) is a 501(c)(3) nonprofit organization founded in 1970 that provides alcohol and drug addiction treatment, along with co-occurring mental health disorder treatment, to individuals and adolescents in northeast Tennessee's Tri-Cities region. The organization operates a continuum of care across three core levels: Outpatient (OP), Intensive Outpatient (IOP), and Residential Treatment, with a specialized Adolescent Residential program that pairs clinical care with an on-site accredited Category I school licensed by the State of Tennessee to preserve academic continuity. A fifth program line, Co-occurring Disorder Treatment, addresses dual diagnoses involving depression, anxiety, bipolar disorder, and trauma. Headcount sits at 11-50 employees, and the organization is CARF-accredited and licensed by the Tennessee Department of Mental Health and Substance Abuse Services.

Operationally, CCS runs under a "No Wrong Door" admission policy with a 24/7 phone intake line (1-423-349-4070), enabling flexible entry points across the care continuum. The go-to-market motion is direct-to-consumer, supplemented by community referrals through AA Tri-Cities, NA listings, and local recovery organizations. There is no mobile app, no public API, no disclosed technology stack, and no AI tooling — clinical delivery is in-person at Tennessee facilities. Underlying technology is limited to a WordPress-based website (ccstreatment.com) and a FeedBurner RSS feed.

As a nonprofit governed by a Board of Directors, CCS generates revenue (not publicly disclosed) from a mix of insurance reimbursements, state and private grants, and client fees, with no venture capital backing, parent company, or institutional investment. The organization's competitive position rests on its 40-plus-year operational track record, dual regulatory credentials, and entrenched local referral network rather than on technology differentiation or scale economics.

Name

Comprehensive Community Services

Legal name

Comprehensive Community Services

Website

https://ccstreatment.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Comprehensive Community Services is a 501(c)(3) nonprofit founded in 1970 that provides substance abuse and co-occurring mental health treatment through outpatient, intensive outpatient, and residential programs to individuals and adolescents in northeast Tennessee's Tri-Cities region.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

akta.pro secondary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Substance abuse treatment
• Addiction recovery services
• Co-occurring disorder treatment
• Outpatient rehabilitation
• Adolescent residential treatment

Headquarters

HQ city

Johnson City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Treatment Services Revenue: Revenue generated from providing alcohol and drug abuse treatment services. As a 501(c)(3) nonprofit organization, services may be funded through insurance, grants, and client fees.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Comprehensive Community Services is a 501(c)(3) nonprofit organization that provides treatment for alcohol and drug abuse across a continuum of care, including outpatient (OP), intensive outpatient (IOP), and residential treatment programs. Specialized offerings include an adolescent residential treatment program with an on-site accredited school and co-occurring disorder treatment for addiction alongside mental health conditions such as depression, anxiety, bipolar disorder, and trauma. Services are delivered directly at CCS facilities in Tennessee using a person-centered approach and a "No Wrong Door" admission policy.

Product overview

Comprehensive Community Services operates as a single, unified treatment program providing a continuum of addiction and mental health care. The core offerings consist of three levels of care—Outpatient Treatment (OP), Intensive Outpatient (IOP), and Residential Treatment—that clients can move between using a person-centered approach. Specialized programs include the Adolescent Residential Treatment (operating an accredited on-site school) and Co-occurring Disorder Treatment addressing dual diagnosis of substance abuse with mental health conditions like depression, anxiety, bipolar disorder, and trauma.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Treatment (OP) One of the levels of care offered by CCS, allowing clients to receive addiction and co-occurring disorder treatment while living at home or in a less restrictive environment.
• Intensive Outpatient (IOP) A more intensive level of care providing structured treatment for clients who need more support than standard outpatient services.
• Residential Treatment Live-in treatment program providing 24-hour care for individuals requiring intensive, around-the-clock support for addiction recovery.
• Adolescent Residential Treatment Specialized residential treatment program for adolescents operated through an accredited Category I school licensed by the State of Tennessee, providing education alongside treatment so students do not fall behind academically.
• Co-occurring Disorder Treatment Treatment for individuals with both substance abuse and mental health disorders including depression, anxiety, bipolar disorder, and trauma issues.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Commission on Accreditation of Rehabilitation Facilities (CARF)coreOthersCARF provides accreditation for rehabilitation facilities. CCS maintains CARF accreditation as a marker of quality and compliance with international standards for addiction treatment services.
• Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS)coreOthersState governmental body that licenses mental health and substance abuse treatment providers. CCS is licensed by TDMHSAS to operate as a treatment facility.
• Tennessee Association of Alcohol and Drug Abuse Services (TAADAS)minorOthersState association for alcohol and drug abuse service providers. Partnership supports professional network and resources for addiction treatment professionals.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Emerging players

• CleanSlate Outpatient Addiction Treatment: Multi-state outpatient addiction treatment provider focused on medication-assisted treatment and office-based SUD care. Comparable outpatient treatment model for substance use disorders, though less emphasis on residential care.
• Spero Health: Outpatient addiction treatment provider operating clinics across multiple Southeast and Midwest states, including Tennessee. Comparable in offering IOP/OP and MAT for SUD, but with a private-equity-backed growth model and broader geographic footprint.

Broad incumbents

• Hazelden Betty Ford Foundation: National nonprofit addiction treatment organization with residential, outpatient, and specialized programs for adults and adolescents. Comparable CARF-accredited, multi-level nonprofit model with a dedicated adolescent program.
• Recovery Centers of America: Multi-site addiction treatment operator with inpatient, outpatient, and IOP programs. Directly comparable continuum of care targeting similar patient populations, but with substantially greater marketing spend and capital resources.
• American Addiction Centers: National for-profit chain operating multiple residential and outpatient substance abuse treatment facilities across the U.S. Directly comparable multi-level care model, though at much larger scale and with private-equity ownership.
• Foundations Recovery Network: Established provider of residential and outpatient addiction and co-occurring disorder treatment programs. Comparable integrated dual-diagnosis treatment offering, though operates as part of a larger behavioral health platform.

Regional players

• New Hope Recovery Center: Regional outpatient and residential substance abuse treatment provider serving Appalachian communities in Tennessee and Virginia. Comparable geographic focus on the Tri-Cities/Appalachian region with similar nonprofit service approach.
• Cornerstone of Recovery: Tennessee-based residential and outpatient addiction treatment provider serving the Southeast U.S. Direct regional peer offering a similar continuum of care in nearby Tennessee markets.
• Bradford Health Services: Privately held addiction treatment company headquartered in Birmingham, Alabama, with residential and outpatient programs across the Southeast. Closely comparable multi-level SUD treatment model serving overlapping regional geographies.

Direct peers

• Cumberland Heights: Nonprofit addiction treatment provider based in Nashville, Tennessee, offering residential, outpatient, and IOP programs with a similar person-centered philosophy. Direct regional peer with comparable nonprofit status, CARF accreditation, and Tennessee footprint.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ccstreatment
• LinkedInlinkedin.com/company/comprehensive-community-services-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comprehensive Community Services