Pain Matrix
Pain Matrix is a private multidisciplinary pain management practice in Victoria, Australia, offering specialist consultations, interventional procedures, ketamine infusion, allied health, and multidisciplinary programs for chronic pain, WorkCover, TAC, and DVA patients referred by GPs and specialists.
- Company typePrivate
- Founded2016
- HeadquartersGeelong, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pain Matrix does
Pain Matrix is a private multidisciplinary pain management practice operating across Victoria, Australia, with primary clinics in Waurn Ponds/Geelong and Box Hill and a referenced third site in Berwick. Founded in 2016, the practice delivers a comprehensive range of medical and allied-health services for chronic and persistent pain conditions, including specialist consultations, interventional procedures (nerve blocks, radiofrequency ablation and lesioning, spinal cord stimulation, intrathecal drug delivery, pulsed radiofrequency, PENS therapy, Botox, platelet-rich plasma, and joint injections), ketamine infusion therapy, psychological services (CBT, ACT, EMDR, hypnotic cognitive therapy), physiotherapy, osteopathy, occupational therapy, and multidisciplinary pain management programs for WorkCover, TAC and DVA patients.
The business operates on a referral-driven, fee-for-service model within the Australian healthcare system, accepting GP and specialist referrals via fax, email, HealthLink, and an online upload portal, and processing self-serve bookings through HotDoc at the Box Hill clinic. Procedures requiring hospital facilities are performed under formal affiliations with Epworth HealthCare, St John of God Health Care, Mitcham Private Hospital, Barwon Health/University Hospital Geelong, Eastern Health, Werribee Mercy Hospital, Royal Children's Hospital, Royal Melbourne Hospital, and Frances Perry House, with patient bookings scheduled through the partner hospital systems. Revenue is generated across specialist consultations, interventional procedures, infusion therapies, allied-health sessions, and multidisciplinary program fees billed under Medicare, WorkCover, TAC, DVA, and private health insurance arrangements, with patient out-of-pocket costs applicable for specialist consultations.
The practice is independently owned and operated by its founding physicians — Directors include A/Prof Michael Vagg (also Dean of the Faculty of Pain Medicine ANZCA), Dr Diarmuid McCoy, Dr Brett Chandler, Dr Jacquelyn Nash, and Dr Angela Chia — with no external investment, private equity, or parent company disclosed. It operates through two registered proprietary limited entities (Pain Matrix Pty Ltd and Pain Matrix Eastern Pty Ltd) and maintains academic affiliations with Deakin University School of Medicine, where multiple practitioners hold conjoint or senior lecturer appointments, supporting registrar, fellow, and medical student training pipelines.
Pain Matrix firmographics
Firmographics- Name
- Pain Matrix
- Legal name
- Pain Matrix Pty Ltd
- Website
- https://painmatrix.com.au
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pain Matrix is a private multidisciplinary pain management practice in Victoria, Australia, offering specialist consultations, interventional procedures, ketamine infusion, allied health, and multidisciplinary programs for chronic pain, WorkCover, TAC, and DVA patients referred by GPs and specialists.
- Ownership category
- akta.pro rank
Pain Matrix industry classification
Industry- Product category
- Pain Management Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Pain Management Clinics (Interventional & Medical) (HLAFABAH)
- akta.pro secondary industries
- Pain Medicine (Interventional/Neuropathic Pain) (HLAKAIAM), Pain Management & Interventional Procedure Centers (HLAFAIAH)
Keywords
Where Pain Matrix is headquartered
LocationHeadquarters
- HQ city
- Geelong
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Pain Matrix business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Specialist Medical Consultations: Pain Matrix generates revenue through consultations with specialist pain medicine physicians who provide initial assessments, ongoing reviews, and management planning for chronic pain patients.
- Interventional Pain Procedures: Revenue from a wide range of minimally invasive interventional procedures including nerve blocks, radiofrequency ablation, epidural injections, and implanted devices. Procedures are performed in hospital settings and billed accordingly.
- Ketamine Infusion Therapy: Ketamine infusions administered during hospital admissions at affiliated hospitals (e.g., Epworth Hospital). Involves multi-day stays with graduated dosing protocols.
- Multidisciplinary Pain Management Programs: Outpatient pain management programs for WorkCover, TAC (Transport Accident Commission), and DVA (Department of Veterans' Affairs) patients. These are multidisciplinary programs involving group and individual sessions with pain physiotherapy, psychology, occupational therapy, and specialist physician input.
- Psychology Services: Psychological treatment services including nine-session programs (six group sessions plus three individual 1:1 sessions) using evidence-based approaches such as CBT, motivational interviewing, mindfulness, schema-based therapy, and EMDR.
- Physiotherapy and Occupational Therapy: Revenue from allied health services including physiotherapy, osteopathy, and occupational therapy provided as part of the multidisciplinary pain management approach.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Pain Matrix product offering
Product offeringCore offering
Pain Matrix is a private, multidisciplinary pain management practice operating across Victoria, Australia (Waurn Ponds/Geelong and Box Hill). It delivers specialist pain medicine consultations, a comprehensive range of interventional pain procedures (nerve blocks, radiofrequency ablation, spinal cord stimulation, PENS therapy, intrathecal pumps), ketamine infusion therapy, and allied health services including psychology, physiotherapy, occupational therapy, and self-management programs for adults with chronic and persistent pain conditions.
Product overview
Pain Matrix is a private pain management medical practice operating across Victoria (Waurn Ponds/Geelong and Box Hill locations). The company offers a comprehensive suite of pain management services centered around a multidisciplinary approach combining medical, psychological, and rehabilitation interventions. The core offerings include interventional pain procedures (nerve blocks, radiofrequency ablations, spinal cord stimulation, PENS therapy), infusion therapies (ketamine), and psychological therapies (cognitive behavioural therapy, hypnotic cognitive therapy). Supporting services include physiotherapy, occupational therapy, psychology, pain management programs, and self-management training. The practice serves patients with chronic pain conditions including neuropathic pain, pelvic pain, and complex regional pain syndromes through both in-person consultations and procedures at partner hospitals (Epworth, Mitcham Private, St John of God), with some telehealth options available.
Differentiator
Problem solved
Functional benefit
Products and services
- Specialist Pain Medicine Consultations
Quantifiable outcome
- Ketamine infusion protocols use slow and steady titration starting at low doses, with side effects generally predictable and mild
- +2 more outcomes
Companies that use Pain Matrix
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Pain Matrix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Pain Matrix partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Epworth HealthCarecorePain Matrix has a formal affiliation with Epworth HealthCare for performing infusion therapies (ketamine infusions) and surgical/interventional procedures at Epworth Geelong and Epworth Eastern hospitals. Patient infusion bookings are scheduled through the Epworth Hospital system.
- St John of God Health CarecorePain Matrix practitioners have current appointments at St John of God Health facilities for performing pain management procedures and providing specialist consultations.
- Mitcham Private HospitalcorePain Matrix Eastern (Box Hill) provides ward consultations at Mitcham Private Hospital and Pain Matrix practitioners perform procedures at this facility.
- Frances Perry HouseminorListed as a hospital partner, likely providing specialist pain management consultations for obstetric and pelvic pain patients.
- Barwon Health / University Hospital GeelongcoreSeveral Pain Matrix practitioners (including Dr Brett Chandler, Dr Diarmuid McCoy, Dr Richard Talbot) hold visiting medical officer appointments at University Hospital Geelong (Barwon Health), providing public hospital pain management services alongside their private practice work. Pain Matrix was also inspired by the Geelong Pain Unit where founders trained.
- Eastern HealthminorDr Williemena Ong holds appointments at Eastern Health in addition to consulting at Pain Matrix Eastern.
- Werribee Mercy HospitalminorDr Williemena Ong holds appointments at Werribee Mercy Hospital in addition to consulting at Pain Matrix Eastern.
- Faculty of Pain Medicine (FPM), ANZCAcoreThe Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists is the specialty body that sets standards for pain medicine in Australia and is responsible for education and training of specialist pain medicine physicians. Pain Matrix practitioners hold leadership positions within FPM (A/Prof Michael Vagg is Dean; Dr Diarmuid McCoy chairs the Professional Standards Committee and serves as an examiner). The practice is committed to training the next generation of pain doctors.
- Deakin UniversitycoreDeakin University School of Medicine is affiliated with Pain Matrix. Multiple Pain Matrix practitioners hold academic appointments: A/Prof Michael Vagg is Conjoint Clinical Associate Professor at Deakin University School of Medicine; Dr Diarmuid McCoy is a Senior Lecturer at Deakin University Medical School; Dr Richard Talbot is a Senior Clinical Lecturer at Deakin University Medical School. The practice is committed to training medical students, registrars, and pain fellows.
- Australian Pain Society (APS)coreThe Australian Pain Society is one of Australia's peak pain sector bodies. Pain Matrix practitioners including Dr Jacquelyn Nash, Dr Diarmuid McCoy, A/Prof Michael Vagg, and Meghan Dean (physiotherapist) are members of APS. Pain Matrix participates in APS conferences and events.
- Royal Children's Hospital, MelbourneminorDr Williemena Ong completed a previous pain fellowship at the Royal Children's Hospital and continues to work with children experiencing chronic pain in her current roles.
- Royal Melbourne HospitalminorDr Williemena Ong has trained and worked at Royal Melbourne Hospital as a pain fellow.
Scale indicators1 record
Recent moves8 records
Expansion highlights6 records
Pain Matrix competitors and assessment
Company assessmentDirect peers
- Precision Pain Management: Australian specialist pain practice offering interventional pain procedures and multidisciplinary care. Comparable service profile and physician-led operating model.
- Metro Pain Group: Multi-site Australian private pain management clinic group offering interventional procedures, infusions and multidisciplinary programs across Victoria and other states. Closest like-for-like peer given shared focus on advanced interventional pain medicine and compensable patient segments.
- Sydney Pain Management Centre: Sydney-based specialist pain medicine practice offering interventional pain procedures and multidisciplinary programs. Comparable in service mix and operating model, although operating in a different Australian state.
- Melbourne Pain Group: Melbourne-based specialist pain medicine practice offering interventional procedures, neuromodulation and multidisciplinary care. Direct competitor for GP referrals in the same metropolitan catchment as Pain Matrix Eastern.
Broad incumbents
- Sportsmed (SA Group): Large South Australian multi-disciplinary musculoskeletal and pain medicine group offering orthopaedics, sports medicine, physiotherapy and pain management. Broader in scope than Pain Matrix but overlaps on musculoskeletal pain and interventional procedures.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pain Matrix social profiles
Digital presencePain Matrix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pain Matrix leadership team
Management profileNumber of profiles
Profiles7 records
Pain Matrix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pain Matrix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pain Matrix
What does Pain Matrix do?
Pain Matrix is a private, multidisciplinary pain management practice operating across Victoria, Australia (Waurn Ponds/Geelong and Box Hill). It delivers specialist pain medicine consultations, a comprehensive range of interventional pain procedures (nerve blocks, radiofrequency ablation, spinal cord stimulation, PENS therapy, intrathecal pumps), ketamine infusion therapy, and allied health services including psychology, physiotherapy, occupational therapy, and self-management programs for adults with chronic and persistent pain conditions.
Is Pain Matrix a public or private company?
Pain Matrix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pain Matrix founded?
Pain Matrix was founded in 2016. It employs 11 to 50 people.
Where is Pain Matrix based?
Pain Matrix is headquartered in Geelong, Australia, in the Oceania region.
How does Pain Matrix make money?
Six revenue lines are on record. Specialist Medical Consultations are the primary driver. The others are interventional Pain Procedures, ketamine Infusion Therapy, multidisciplinary Pain Management Programs, psychology Services and physiotherapy and Occupational Therapy.
Who are Pain Matrix's main competitors?
Direct peers on record are Precision Pain Management, Metro Pain Group, Sydney Pain Management Centre and Melbourne Pain Group. Sportsmed (SA Group) is listed as a broad incumbent.
Does Pain Matrix have an API?
No public API is recorded for Pain Matrix.
What industry is Pain Matrix in?
Pain Matrix's product category is Pain Management Services. Its primary akta.pro industry code is HLAFABAH, Pain Management Clinics (Interventional & Medical), with a secondary code of HLAKAIAM, Pain Medicine (Interventional/Neuropathic Pain). Its NAICS code is 62134 and its SIC code is 8011.