Calcasieu Teachers and Employees Credit Union

What Calcasieu Teachers and Employees Credit Union does

Calcasieu Teachers and Employees Credit Union (CTECU) is a federally chartered, member-owned financial cooperative headquartered at 1690 E. McNeese Street in Lake Charles, Louisiana, with an additional listed office at 2423 6th Street. Founded in 1954 and regulated by the National Credit Union Administration, it serves teachers, school employees, and their immediate families as its primary membership base, with eligibility also extended to any individual who lives, works, or worships in Calcasieu Parish. The credit union operates a community banking franchise combining two physical branches with self-service digital channels: a 256-bit-encrypted online banking platform, a mobile banking application with Touch ID authentication, P2P payments, ACH origination, remote deposit capture, and iPay-powered bill pay.

The product portfolio is organized around deposits (Rewards Checking, standard Checking, Savings, Money Market, Christmas Club, JV youth savings, and Varsity teen accounts), a lending suite spanning auto, HELOC, mortgage, personal, share-secured, and second-chance loans, and ancillary services including Courtesy Pay overdraft protection, Skip-a-Pay, Debt Protection, GAP, Mechanical Repair Protection, VISA debit cards with Card Control and a C.A.R.E.S. community-assistance fund, plus insurance and credit-monitoring integrations. Underlying technology is largely assembled from third-party partners rather than proprietary systems: iPay Solutions for bill pay, SavvyMoney for soft-pull credit scores, NADA for vehicle valuation, GrooveCar for the auto-buying portal, TruStage (backed by CMFG Life and Liberty Mutual) for insurance, and a Financial Resource Center for calculators and education content. No public or partner-facing API is offered.

Revenue is generated primarily through net interest income on the loan portfolio (auto, HELOC, mortgage, personal with vacation loans priced at 9.75% APR) plus fee income from overdraft/courtesy pay ($25), Skip-a-Pay ($25), ACH inbound transfers ($3.00), stop payments, debit card replacement ($10), paper statements ($3/month), and Money Market below-minimum balance fees ($10/month). Go-to-market is direct-to-consumer and community-rooted, leveraging organic social media (Facebook, Twitter/X, Instagram, LinkedIn), a financial-education blog and resource content, email and e-statement notifications, in-branch sweepstakes, Google remarketing, and referral partnerships with TruStage. The credit union is privately held as a cooperative with no parent company, no subsidiaries, no funding rounds, and no publicly disclosed revenue or asset figures.

Name

Calcasieu Teachers and Employees Credit Union

Legal name

Calcasieu Teachers and Employees Credit Union

Website

https://calteacherscu.com

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

Calcasieu Teachers and Employees Credit Union is a federally chartered, member-owned cooperative providing deposit accounts, consumer loans, and digital banking services to educators, school employees, and Calcasieu Parish, Louisiana residents from its Lake Charles headquarters.

Ownership category

akta.pro rank

Product category

Retail Banking (Credit Union)

NAICS

Credit Unions (522130), Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro industry

PRIMARYFSABAEAJ

Student/University Credit Unions

Financial & Insurance/Banking (Commerical, Retail & Consumer)/Community & Cooperative Banking (Credit Unions, Mutuals)

Keywords

• Consumer banking services
• Credit union lending
• Deposit accounts
• Auto loan financing
• Home equity lending

Headquarters

HQ city

Lake Charles

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income: Primary revenue from interest earned on loans including auto loans, home equity loans, mortgage loans, personal loans, and share-secured loans. Interest rates vary by product with examples such as vacation loans at 9.75% APR.
2. Fee Income: Various service fees including account-related charges (dormant account fees, paper statement fees, account research), transaction fees (stop payments, returned items, overdraft/courtesy pay), and document fees (check copies, statement copies). Fee schedule available publicly.
3. Bill Pay Service: iPay Bill Payment Service offered with associated fees for bill payment processing.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CTECU is a member-owned, not-for-profit credit union headquartered in Lake Charles, Louisiana, providing deposit accounts (Rewards Checking, Savings, Varsity, JV Savings, Christmas Club, Money Market), consumer loans (auto, personal, home equity, mortgage, share-secured, and second-chance), and access to insurance products through TruStage partnerships. It primarily serves teachers, school employees, their families, and qualifying community members across Calcasieu Parish and adjoining parishes through branch, online, and mobile delivery channels.

Product overview

Calcasieu Teachers and Employees Credit Union operates as a single-institution credit union offering a comprehensive suite of financial products organized around three core service areas: Banking (checking, savings, and money market accounts with digital banking access via Online and Mobile Banking), Lending (auto loans, home equity, mortgages, personal loans, and credit-building products), and Financial Services (insurance products through TruStage partnership, credit monitoring via SavvyMoney, and vehicle valuation through NADA). The credit union provides these products through integrated internal digital platforms, including iPay for bill payment processing and various third-party financial tools. Membership is focused on Calcasieu Parish residents, school employees, and their families. The product portfolio includes core deposit accounts, multiple loan types with associated protection products (GAP, MRP, Debt Protection, Skip-a-Pay), insurance offerings through TruStage (life, auto, home, AD&D), and supplementary services like Remote Deposit Capture, P2P payments, and ACH transfers. The architecture is a unified banking platform with integrated third-party services rather than a modular platform-plus-addons structure.

Differentiator

Problem solved

Functional benefit

Products and services

• Rewards Checking Free consumer checking account with no monthly maintenance fee and a free VISA debit card, available to CTECU members.
• Checking Standard CTECU consumer checking account designed for everyday member banking.
• Savings Core member savings account offered as part of CTECU membership.
• Varsity Accounts Youth-oriented savings account designed for student-aged members.
• Christmas Club Seasonal-purpose savings account that helps members set aside funds for holiday spending.
• JV Savings Secondary CTECU savings account product for members seeking a dedicated club or savings bucket beyond their primary share account.
• Money Market Money market deposit account offering higher-yielding liquid savings for CTECU members.
• Auto Loans Consumer vehicle financing for new, used, and refinancing of existing auto loans, with rate tiers differentiated by vehicle age; vehicle purchasing available through the GrooveCar platform.
• Home Equity Line of Credit (HELOC) Revolving line of credit secured by a member's primary residence, used for home improvements, debt consolidation, or other member financial needs.
• Mortgage Loans First-lien residential mortgage loans offered to CTECU members through the LSCU/Cooperative Mortgage Solutions partnership platform.
• Personal Loans Unsecured consumer loan product used for emergencies, vacations, or other member needs.
• Share Secured Loans Consumer loan secured by the member's own CTECU share/savings balance, used to build or rebuild credit history.
• Second Chance Loans Credit-builder style consumer loan designed for members recovering from prior credit setbacks.
• TruStage Term Life Insurance Term life insurance product offered to CTECU members through the TruStage distribution partnership.
• TruStage Whole Life Insurance Permanent whole life insurance product offered to CTECU members through the TruStage distribution partnership.
• TruStage Auto Insurance Personal auto insurance product offered to CTECU members via the TruStage partnership.
• TruStage Homeowners Insurance Homeowners insurance product offered to CTECU members via the TruStage partnership.
• TruStage Accidental Death & Dismemberment (AD&D) Insurance Accidental death and dismemberment insurance product offered to CTECU members through the TruStage partnership.

Quantifiable outcome

• Membership is free with no cost to join
• +3 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• TruStage Insurance (CMFG Life Insurance Company)coreGTM or Marketing PartnerTruStage provides insurance products including term life, whole life, auto, homeowners, and AD&D coverage marketed through CTECU's website and branches. Insurance is offered as a benefit to members with exclusive discounts. TruStage is underwritten by CMFG Life Insurance Company rated 'A' (Excellent) by A.M. Best. CTECU receives referral/marketing fees for policy placements.
• SavvyMoney, Inc.coreTechnology or IntegrationSavvyMoney provides integrated credit score monitoring services within CTECU's digital banking platform. The service performs soft-pull credit checks without affecting members' credit scores. Provides financial education and product recommendations based on credit profile data.
• iPay SolutionscoreTechnology or IntegrationiPay Bill Payment Service provides the platform for CTECU's bill payment functionality, enabling members to pay bills automatically or on-demand to any U.S. payee. Processing cut-off time is 3:00 PM CST.
• GrooveCarminorChannel Partner/ Reseller/ DistributorAuto-buying center partner providing online vehicle shopping platform integrated with CTECU website, helping members research and purchase vehicles with credit union financing.
• Google (Ads/Analytics)minorGTM or Marketing PartnerGoogle provides analytics and remarketing services through third-party vendor relationships. Used for website traffic analysis and targeted online advertising campaigns based on user visit history.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• Campus Federal Credit Union: Louisiana credit union with roots in the higher-education community; overlaps with CTECU on the education-affinity membership model but serves a different (university) employee/student segment.
• Associated Federal Credit Union: Louisiana community credit union offering consumer deposit, lending, and digital banking products, comparable to CTECU in member-owned structure and small-scale operations.
• Neighbors Federal Credit Union: Baton Rouge-headquartered Louisiana credit union offering consumer banking and lending to a community/membership base, comparable in product mix but with a different geographic anchor than CTECU.
• Bayou Federal Credit Union: Louisiana community credit union with member-owned structure and consumer-lending focus, comparable to CTECU in scale and product set though operating in a different part of the state.
• Pelican State Credit Union: Large Louisiana community-chartered credit union with statewide branch and digital presence, operating in the same state as CTECU but with a broader membership field and significantly larger scale.
• Lafayette Federal Credit Union: Louisiana-based community credit union offering consumer and mortgage products across an adjacent region, providing a same-state benchmark for field-of-membership and product breadth.

Emerging players

• SchoolFirst Federal Credit Union: Large California-based credit union serving school employees and educators, comparable to CTECU in the educator/teacher membership model but operating at substantially greater scale in a different geography.

Direct peers

• CSE Federal Credit Union: Louisiana-based credit union serving school employees and educators, with a similar teacher/employee membership focus and regional Louisiana footprint, making it the closest direct comparator to CTECU.
• Jefferson Parish Teachers Federal Credit Union: Louisiana credit union specifically chartered for school-system employees, sharing CTECU's educator-field-of-membership and parish-level service model.

Broad incumbents

• First Federal Bank of Louisiana: Louisiana community bank offering consumer deposit and lending products, providing a relevant incumbent benchmark for deposit competition and member service expectations in CTECU's market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/calteacherscu
• Facebookfacebook.com/calteacherscu
• LinkedInlinkedin.com/company/calteacherscu
• Instagraminstagram.com/calteacherscu

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Calcasieu Teachers and Employees Credit Union