What LSB does

LSB AG is a privately held Swiss logistics services provider headquartered in Burgdorf, Switzerland, with origins tracing back to a 1906 shoe wholesale business. The company operates a unified logistics services platform organized around five integrated service pillars: warehousing and shipping, special handling, customized logistics (including returns and event logistics), disposal/recycling, and customs logistics. It serves non-food retailers and key accounts across footwear, textiles, sports, medical technology, and other consumer goods verticals, processing approximately 2 million articles per year. The company is led by CEO Iris Riegger-Jocham.

The operational backbone is the LagerSuite warehouse management system provided by Xelog AG, integrated with common ERP systems and parcel carriers (DPD, Swiss Post) and supporting radio-scanner-based FIFO/FEFO picking, real-time inventory tracking, and shop system interfaces for e-commerce fulfillment. A key capability is the company's status as an authorized recipient for customs clearance, enabling domestic customs processing at the Burgdorf site and leveraging the Switzerland-China Free Trade Agreement (in place since 2014) to eliminate import duties on qualifying Chinese-origin goods. LSB also runs a structured apprenticeship program training up to six EFZ logistics specialists per year, with new cohorts starting each August, and operates a recycling program that serves approximately 400 Swiss retail stores through its partnership with DGW Deutschland.

LSB runs a B2B enterprise sales model with dedicated account managers serving key accounts on multi-year, quote-based contracts. Pricing is not publicly disclosed and is structured around customized packages reflecting volume, handling complexity, storage duration, and special services such as returns, event logistics, and customs handling. Revenue is generated through transaction fees on logistics services, with primary customers being enterprise retailers requiring specialized non-food handling, seasonal flexibility, and integrated supply chain outsourcing. The go-to-market relies on direct sales relationships, industry reputation built over 120 years, and active membership in Swiss logistics bodies (SVBL, GS1 Switzerland). The firm operates from a single Burgdorf facility on the A1 motorway corridor, which provides efficient national distribution reach but concentrates operational risk.

Name

LSB

Legal name

LSB AG

Website

https://lsb-ag.ch

Company type

Private

Founded year

1906

Operating status

Operating

Headcount range

251–500 employees

Short description

LSB AG is a Swiss non-food logistics specialist offering warehousing, pick & pack, customs clearance, special handling, and recycling services for enterprise retailers and key accounts, processing approximately 2 million articles annually from its Burgdorf facility.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Warehousing and Storage (4931), Packaging and Labeling Services (56191)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Wholesale / Club Store Bulk Grocery Delivery (TLAAAHAH)

Keywords

• Logistics outsourcing
• Warehousing services
• Customs clearance
• Pick and pack
• Non-food retail logistics

Headquarters

HQ city

Burgdorf

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Logistics & Fulfillment Services: Comprehensive logistics outsourcing services including warehousing, pick & pack, shipping, returns management, special handling, and customs clearance for non-food retailers and key accounts. Revenue is generated through service fees based on volume, handling complexity, and storage duration.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

LSB AG provides comprehensive logistics outsourcing services for non-food retailers and key accounts, including warehousing (piece, small parts, hanging, and pallet storage), pick & pack, shipping, returns management, special handling (labeling, price marking, batch/color control), customs clearance leveraging the Switzerland-China FTA, and disposal/recycling services for shoes and textiles. Operations are powered by the LagerSuite WMS with radio scanner picking and FIFO/FEFO principles.

Product overview

LSB AG operates a unified logistics services platform organized into five integrated service pillars: LSB Lager & Versand (core warehousing, pick & pack, shipping, returns, customs/export), LSB Special Handling (labeling, price marking, store picking, batch/color control, regrouping for key accounts), LSB Customized Logistik (returns processing, event & trade show logistics, print media/promotion logistics, and back-office services), LSB Entsorgung & Recycling (shoe/textile disposal and recycling on behalf of DGW Deutschland), and LSB Zoll Logistik / Offenes Zolllager (domestic customs clearance, transit, FTA CH-China implementation). The platform is powered by the LagerSuite WMS (Xelog AG) with interfaces to common ERP systems and supports both conventional and e-commerce fulfillment. LSB's services collectively cover the full non-food supply chain from inbound storage through last-mile delivery, with specialized handling for key accounts and cross-border trade.

Differentiator

Problem solved

Functional benefit

Products and services

• LSB Lager & Versand Logistik Core warehousing and shipping logistics service offering piece storage, small parts storage, hanging storage for textiles, pallet storage, pick & pack with FIFO/FEFO principles, dispatch, transport, returns logistics, and customs/export handling for non-food retailers and key accounts.
• LSB Special Handling Logistik Value-added logistics service for key accounts offering labeling, price marking, set creation, store picking, color control, batch control, refinishing, regrouping, and repackaging services.
• LSB Customized Logistik Full-service customized logistics including returns management, event and trade show logistics, print media and promotion logistics, and back-office services covering debtor accounting, invoicing, VAT, and payroll for clients.
• LSB Entsorgung & Recycling Logistik Disposal and recycling service for shoes and textiles operated on behalf of DGW Deutschland, offering free collection and pickup for Swiss retailers, boutiques, factories, and distribution warehouses, with compensation provided for usable items.
• LSB Zoll Logistik / Offenes Zolllager Customs logistics service offering domestic customs clearance in Burgdorf treated as the Swiss external border, CH import customs clearance, transit declarations, and implementation of the Switzerland-China Free Trade Agreement enabling 0% customs duties on goods of preferential origin from China.

Quantifiable outcome

• 24-hour delivery guarantee for orders received by 3:00 PM
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Xelog AGcoreTechnology or IntegrationTechnology partnership for warehouse management system (LagerSuite). Xelog AG provides the WMS infrastructure enabling process-optimized inventory management with interfaces to common ERP systems.
• DGW DeutschlandcoreStrategic or Co-development PartnerDGW Deutschland (Deutsche Gesellschaft für Recycling mbH) partners with LSB AG to provide free collection and disposal services for shoes and textiles in Switzerland. LSB AG acts as the Swiss representative, enabling sustainable disposal for Swiss retailers.
• GS1 SwitzerlandminorStrategic or Co-development PartnerGS1 Switzerland is a standards organization for business communication. LSB AG maintains membership for standardized product identification and supply chain processes.
• Swiss Logistics Association (SVBL)minorStrategic or Co-development PartnerSVBL (Verband Schweizerischer Speditions- und Logistikunternehmen) is the Swiss logistics association. LSB AG operates under the association's general conditions (AB Spedlogswiss).
• GallikerminorChannel Partner/ Reseller/ DistributorSwiss transport and logistics company. LSB AG maintains a business relationship for transportation and shipping services.
• BerufsbildungPlusminorStrategic or Co-development PartnerSwiss vocational education platform. LSB AG participates in apprenticeship training programs for logistics professionals.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Galliker Transport AG: Swiss transport and logistics group also based in the central Switzerland corridor; explicitly named as an LSB partner for transportation/shipping. Direct overlap on Swiss domestic logistics serving retail and key accounts.
• Planzer Transport AG: One of Switzerland's largest family-run logistics providers offering contract logistics, warehousing, and distribution with national coverage. Comparable on Swiss 3PL contract logistics serving retail and non-food customers.
• Fiege Logistics (Switzerland): European contract logistics specialist with a strong retail and consumer goods focus, including value-added services similar to LSB's Special Handling. Directly comparable on non-food retail outsourcing in Europe.

Broad incumbents

• CEVA Logistics: Global contract logistics provider (now part of CMA CGM) with strong European warehousing and customs footprint. Competes with LSB on retail and non-food contract logistics wins at the enterprise tier.
• DSV A/S: Global transport and logistics company with road, air, sea, and contract logistics solutions across Europe. Overlaps with LSB on contract warehousing and distribution for retail and consumer goods customers.
• DHL Supply Chain (Switzerland): Global contract logistics arm of DHL operating in Switzerland with multi-site warehousing and value-added services. Direct competitor on outsourced non-food retail logistics accounts in the same territory.
• PostLogistics (Swiss Post): Swiss Post's contract logistics arm offering warehousing, fulfillment, and returns services for Swiss B2B and e-commerce clients. Competes with LSB on Swiss contract logistics RFPs and is an LSB parcel integration partner.
• Kühne+Nagel International AG: Swiss-headquartered global 3PL with extensive contract logistics and customs brokerage offerings across Europe. LSB faces it on larger enterprise RFPs where one-stop global logistics scale is required.

Regional players

• DPD (Schweiz) AG: Parcel delivery carrier operating in Switzerland and explicitly used by LSB as a shipping integration. Adjacent competitor on Swiss last-mile and broader fulfillment for non-food e-commerce customers.

Others

• Xelog AG: Swiss vendor of the LagerSuite WMS deployed by LSB. Enabling technology partner rather than a competitor; included to reflect the deeper ecosystem dependency on LagerSuite for LSB's warehouse operations.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lsb-ag-logistik-service-burgdorf
• Facebookfacebook.com/LogistikServiceBurgdorf

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LSB