Pittsburgh Federal Credit Union

What Pittsburgh Federal Credit Union does

Pittsburgh Federal Credit Union is a federally chartered, member-owned not-for-profit financial cooperative established in 1935 and headquartered at 317 Brownsville Road in the Mount Oliver business district of Pittsburgh, Pennsylvania. Operating under NCUA supervision with deposit insurance up to $250,000, the credit union is restricted by its charter to a defined field of membership that includes approximately 11 underserved Pittsburgh communities — South Side, Mt. Washington, Carrick, Beltzhoover, Knoxville, Arlington, Bon Air, Overbrook, Allentown, Hays, and Mt. Oliver Borough — together with more than 25 partner organizations encompassing local churches (Our Lady of Loreto, St. Mary of the Mount), employers (Pinnacle Medical Group, NAPA Autoparts, PCA), and community groups. Membership is opened with a $25 minimum deposit and a $5 one-time fee, with member acquisition primarily driven by word-of-mouth, community outreach through affiliates, and a small staff (11-50 employees) led by President/CEO Hope E. Egnac.

The credit union's product set spans core retail banking: share accounts (regular savings, Christmas Club, Vacation Club) and share certificates/IRAs with quarterly compounding; a lending portfolio that includes credit-tiered signature loans ($3,000-$10,000), new and used vehicle loans (up to 100% financing), home equity loans (up to 80% LTV), shared secured loans, and the Better Choice small-dollar alternative to payday lending ($200-$570, backed by Pennsylvania Credit Union Association, Treasury, and Department of Banking); a Visa credit card (no annual fee, 15.75% fixed APR) serviced by PSCU; a Visa Check debit card with Pulse network routing; and supplementary services such as Sherpa identity protection, CUNA Mutual insurance, and discount programs via Love My Credit Union. Delivery is anchored by a single physical branch and supplemented by mobile banking (launched November 2025 with up to 3-day early direct deposit), online home banking through itsme247, audio response phone banking, bill pay, and the Allpoint and CU$ surcharge-free ATM networks.

Revenue is generated primarily through net interest margin on loans (signature, auto, home equity, credit card, Better Choice) with credit-tiered APRs ranging from 4.75% on top-tier new vehicle loans to 19% on Better Choice products, supplemented by transactional fees (overdraft/NSF, $37 late payment, $12 card replacement, $5 PIN replacement) and modest share certificate APYs of 0.15%-0.25%. As a cooperative, excess earnings are returned to members through competitive rates and low fees rather than distributed to outside shareholders, with governance provided by an elected Board of Directors and a separate Supervisory Committee, and capital targeted at 7% or higher per the credit union's stated vision.

Name

Pittsburgh Federal Credit Union

Legal name

Pittsburgh Federal Credit Union

Website

https://pittsburghfcu.org

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

11–50 employees

Short description

Pittsburgh Federal Credit Union is a federally chartered, member-owned nonprofit credit union serving approximately 11 underserved Pittsburgh communities and 25+ partner organizations with savings, loans, credit cards, and small-dollar alternative credit products.

Ownership category

akta.pro rank

Product category

Community Credit Union

NAICS

Credit Unions (52213), Credit Unions (522130)

SIC

Savings Institution, Federally Chartered (6035), Personal Credit Institutions (6141)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Community credit union
• Consumer lending
• Share savings accounts
• Home equity loans
• Member financial services

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Loan Interest Income: Interest earned on signature loans, auto loans, home equity loans, and credit cards. Rates vary by credit tier and loan type, ranging from 4.75% APR on Gold-tier new vehicle loans to 19% APR on Better Choice loans.
2. Credit Card Fees: Fees from credit card services including late payment fees ($37), plastic card replacement ($12), PIN replacement ($5), and return check fees ($37). No annual fee.
3. Share Certificate and IRA Investments: Certificate of deposit and Individual Retirement Account investments with terms from 6 months to 36 months. Dividends compounded and credited quarterly. APY ranges from 0.15% to 0.25%.
4. Overdraft and NSF Fees: Fees charged when members overdraw their accounts. ATM surcharge fees from non-network ATMs also apply.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Pittsburgh Federal Credit Union is a member-owned, not-for-profit financial cooperative chartered in 1935 that provides retail banking products and services to individuals in underserved Pittsburgh communities. Its offerings include share/savings accounts, share certificates, IRAs, signature loans, vehicle loans, home equity loans, Visa credit and debit cards, and digital banking access via mobile, online, and phone channels. The institution is federally insured by the NCUA up to $250,000 per member and operates under a community-based field-of-membership model.

Product overview

Pittsburgh Federal Credit Union operates as a single-product financial services institution offering a unified portfolio of core banking products. The primary offerings include Share Accounts (regular savings, Christmas Club, Vacation Club) and Share Certificate/IRA term deposit accounts; Loan Accounts encompassing signature loans, vehicle loans (new/used), home equity, and Better Choice alternative payday loans; Credit Cards (Visa with no annual fee); and a Visa Check Card debit product. Digital banking access is provided through a Mobile Banking App with early direct deposit capability (up to 3 days), Home Banking via personal computer, Audio Response phone banking, and Bill Pay services. Supplementary member services include identity protection, entertainment tickets, and discount programs. The institution is a member-owned, not-for-profit cooperative chartered in 1935, insured by NCUA up to $250,000.

Differentiator

Problem solved

Functional benefit

Products and services

• Share Accounts Savings products including Regular Share Account with a $25 minimum, Christmas Club, and Vacation Club accounts with direct deposit capability and tiered dividend rates, available to members of the credit union.
• Share Certificates and IRA Accounts Term deposit products including Share Certificates with terms from 6 to 36 months and Individual Retirement Accounts (Traditional, Roth, Coverdell Education), with quarterly dividend compounding and NCUA insurance up to $250,000.
• Loan Accounts Comprehensive lending portfolio including signature loans, new and used vehicle loans, share-secured loans, home equity loans, Better Choice alternative payday loans, and seasonal specials, with credit-tiered pricing and up to 100% financing on new vehicles.
• Visa Credit Cards Visa credit card with no annual fee, 25-day grace period, 15.75% fixed APR, no balance transfer fees, and no transaction fees for purchases, serviced through PSCU.
• Visa Check Card (Debit) Debit card enabling point-of-sale purchases, ATM withdrawals, and online transactions with daily limits of 9 purchases, $1,000 maximum purchases, and 5 ATM withdrawals per day.
• Mobile Banking App Mobile application for iOS and Android enabling members to manage accounts, post direct deposits up to 3 days early, transfer funds, pay bills, and check balances.
• Home Banking (Online Banking) Online banking service accessible via personal computer through the itsme247 platform providing account withdrawals, balance inquiries, loan payments, and bill payments with 24-hour availability.
• Audio Response (Phone Banking) Phone-based banking service using touch-tone telephone with PIN authentication for account inquiries, transfers, withdrawals, and loan payments, available 24 hours daily.
• Bill Pay Electronic bill payment service allowing members to pay preauthorized creditors with no limit on daily payments, deducting from share draft accounts.
• Direct Deposit and Preauthorized Transfers ACH services for direct deposit of paychecks and federal recurring payments such as Social Security, plus automatic preauthorized debit payments to creditors.
• Additional Member Services Supplementary services including financial counseling, money orders, postage stamps, credit disability and life insurance, auto club memberships, Sprint discounts, Sherpa identity protection, Kennywood theme park tickets, and savings programs with GM, TurboTax, ADT Security, Allied Moving, and Enterprise Car Sales.

Quantifiable outcome

• Excess earnings returned to members annually through competitive dividend rates and low/no fees
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Allpoint NetworkminorChannel Partner/ Reseller/ DistributorSurcharge-free ATM network partner providing members with access to thousands of ATMs nationwide without out-of-network fees
• CU$ (CUDollar)minorChannel Partner/ Reseller/ DistributorSurcharge-free ATM network providing additional ATM access points for credit union members
• PSCUcoreTechnology or IntegrationCredit card processing and servicing provider for Visa credit cards. Members access credit card info and payments through PSCU's online portal.
• Sherpa Identity ProtectionminorOthersIdentity protection service offered to members as an additional benefit
• Love My Credit UnionminorGTM or Marketing PartnerCredit union rewards program offering member discounts on Sprint cell phone service, TurboTax, GM savings, ADT security, and other merchant discounts
• Kennywood EntertainmentminorGTM or Marketing PartnerTheme park partnership offering discounted tickets to Kennywood, Idlewild, and Sandcastle water park for credit union members
• Enterprise Car SalesminorGTM or Marketing PartnerAuto buying service partner providing members with access to pre-owned vehicles through cuautodeals.com
• NADA GuidesminorGTM or Marketing PartnerVehicle valuation guides partner helping members make informed decisions on auto purchases and loans
• CUNA Mutual GroupminorOthersProvides Members Choice and truSTAGE life insurance products through CUNA Mutual Group for member protection needs
• IBelong.orgminorGTM or Marketing PartnerCredit union referral network helping individuals find credit unions in their area if not eligible for Pittsburgh FCU membership

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• PNC Financial Services: Pittsburgh-headquartered national bank with extensive retail branches, consumer lending, and digital banking across Pennsylvania — the dominant incumbent competitor in the same geographic market.
• Dollar Bank: Independent Pittsburgh community bank with consumer and small-business banking products — directly competes for deposits and loans in the same south-Pittsburgh service territory as a larger incumbent.
• First Commonwealth Bank: Pittsburgh-headquartered community bank serving western Pennsylvania with consumer banking, lending, and digital products — competes for the same Pittsburgh consumer base but as a larger, geographically broader incumbent.

Direct peers

• SchoolsFirst Federal Credit Union: Large federally chartered credit union serving a defined occupational/affinity membership with full deposit, lending, and digital products — directly comparable in NCUA charter structure and member-owned model.
• Clearview Federal Credit Union: Pittsburgh-area federal credit union offering personal loans, auto loans, mortgages, and digital banking to a similar southwestern Pennsylvania membership — a geographically and operationally direct peer.
• Connexus Credit Union: Federally chartered community credit union with full digital banking, consumer lending, and deposit products — comparable as a member-owned cooperative serving a defined membership with similar product breadth.
• PSECU (Pennsylvania State Employees Credit Union): Pennsylvania's largest credit union serving state employees and affiliated groups with full digital banking, lending, and deposit products — a directly comparable member-owned cooperative serving a defined Pennsylvania membership base.
• Police and Fire Federal Credit Union: Large Pennsylvania federal credit union serving defined occupational/affinity groups with full deposit, lending, and digital banking products — comparable in cooperative mission and NCUA-supervised charter structure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pittsburghfcu
• LinkedInlinkedin.com/company/pittsburgh-federal-credit-union

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pittsburgh Federal Credit Union