What Cooperative Informatique does

Cooperative Informatique (legal name: Coopérative Informatique) is a French IT services cooperative headquartered in Bois-Colombes, founded in 1985 (with roots in a 1978 'Club Informatique' started by Pierre Garçon). It operates as a Société anonyme coopérative à capital variable owned exclusively by Agents Généraux Abeille Assurances, governed by a board of nine agents distributed across France and led by Président Cédrik Rougeron and Directrice Générale Audrey Granjard. Its sole enterprise customer segment is the ~900-strong Abeille Assurances general insurance agency network, for which it acts as the single point of contact for IT and telecommunications, including equipment provisioning, technical assistance, infrastructure management, and change management tied to agency creation, relocation, and portfolio transfers.

The cooperative's core managed offering is a standardized technology stack deployed across 3,200 workstations: Apple MacBook Air laptops, Google Workspace for messaging and collaboration, Cisco Meraki Wi-Fi, 8x8 cloud-based collaborative telephony, Fortinet cybersecurity, Lexmark printing, LumApps, and an in-house GED (electronic document management) system. Operational scale includes 40,000 support calls per year, 3,400 tickets processed per month, and a team of 32 dedicated collaborators. Strategic vendor partnerships include Apple, Google, Cisco Meraki, Fortinet, Lexmark, and 8x8 at the core tier, with Jabra, Kensington, and Fellowes at the periphery.

Revenue is generated through two streams: managed IT and telecommunications services for the agent network (services revenue) and hardware pass-through sales via a Shopify-based e-commerce boutique (coopinfo.com) selling Apple accessories, Lexmark consumables, RJ45 cables, Jabra headsets, Kensington privacy filters, and Fellowes Powershred document shredders. Pricing is unit-based across accessory (€4.40-€612.79), consumable (€17.78-€192.13), and shredder (€117.94-€334.42) categories, with 3-5 day delivery or local pickup. There is no disclosed revenue figure, no external funding, no subsidiaries, and no M&A activity; the entity is a private, member-owned cooperative with no parent company in the traditional sense.

Name

Cooperative Informatique

Legal name

Coopérative Informatique

Website

https://coopinfo.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Cooperative Informatique is a French member-owned IT and telecommunications cooperative, founded 1985 and exclusively owned by Agents Généraux Abeille Assurances, providing managed IT, telephony, cybersecurity, and hardware services to roughly 900 insurance agencies across France.

Ownership category

akta.pro rank

Product category

Managed IT Services for Insurance

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD)

Keywords

• Managed IT services
• Insurance IT solutions
• Hardware procurement
• Network infrastructure services
• Managed cybersecurity services

Headquarters

HQ city

Bois-colombes

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Equipment Sales: Sale of computer hardware, accessories, and peripherals including Apple products, networking equipment, and office supplies through their Shopify e-commerce platform
2. IT Support and Managed Services: Technical assistance, IT infrastructure management, cybersecurity services, and change management for the Abeille Assurances agency network

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Cooperative Informatique is an IT services cooperative (ESN) founded in 1985 that exclusively serves Agents Généraux Abeille Assurances, providing managed IT infrastructure (Apple workstations, Cisco Meraki Wi-Fi, Google Workspace, 8x8 cloud telephony, Fortinet cybersecurity, Lexmark printing, GED electronic document management) to approximately 900 insurance agencies across France. It also operates a Shopify-based e-commerce boutique selling complementary hardware accessories, printer consumables, and document shredders to its agent network.

Product overview

Cooperative Informatique is an IT services company (ESN) founded in June 1985 and owned by Abeille Assurances General Agents, providing a managed IT ecosystem to approximately 900 insurance agencies. Its core managed offering includes Apple MacBook Air laptops, Cisco-Meraki Wi-Fi infrastructure, Google Workspace for collaboration, 8x8 cloud-based collaborative telephony, Fortinet cybersecurity, Lexmark printer fleet management, and electronic document management (GED). The company operates a Shopify-based e-commerce boutique selling complementary hardware accessories (Apple chargers, cables, mice, keyboards, docking stations, Jabra headsets, Kensington privacy filters, RJ45 cables), printer consumables (Lexmark toner cartridges for MX522/MS521, CS431dw in four colors, MS531/MX532, and waste recovery bottles), and Fellowes Powershred document shredders. The managed IT services and the retail boutique together form the cooperative's complete offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services for Insurance Agencies

Quantifiable outcome

• 40,000 annual calls handled
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• ApplecoreTechnology or IntegrationPrimary equipment provider for agency workstations including MacBook Air, Magic Mouse, keyboards, cables, and adapters. Apple products form the core hardware standard for the agent network.
• GooglecoreTechnology or IntegrationProvides Google Workspace for messaging and collaborative tools across the agency network. Integral to daily communications and productivity.
• Cisco MerakicoreTechnology or IntegrationWi-Fi networking solutions provider for agency connectivity. Part of the core infrastructure stack.
• FortinetcoreTechnology or IntegrationCybersecurity solutions provider protecting agencies against cyberattacks and securing computer systems.
• LexmarkcoreTechnology or IntegrationPrinting solutions provider with compatible cartridges and equipment for agency printing needs.
• 8x8coreTechnology or IntegrationCollaborative telephony solution for unified communications across the agency network.
• Abeille AssurancesflagshipStrategic or Co-development PartnerParent insurance company whose Agents Généraux founded and exclusively own the Cooperative. The relationship is foundational to the cooperative's existence and mission.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hardis Group: French IT services and consulting firm serving enterprise clients with managed services, infrastructure, and digital transformation. Comparable to Cooperative Informatique as a mid-sized French ESN delivering infrastructure and managed services, though operating across multiple verticals rather than a captive insurance customer.
• Devoteam: European IT consulting firm with strong French presence and a financial services/insurance practice. Comparable as a mid-sized French IT services provider delivering infrastructure, cloud, and managed services, though with multi-vertical exposure.
• Sword Group: European IT services firm with insurance and financial services vertical expertise. Comparable to Cooperative Informatique as a mid-sized French/European IT services firm delivering managed infrastructure and software solutions to insurance clients.
• Alithya: North American and European IT consulting and digital services firm with insurance sector expertise. Comparable as a mid-sized IT services firm delivering infrastructure and managed services to insurance industry clients, though with multi-vertical and multi-geographic exposure.
• Talan: French international consulting and technology services firm with insurance sector clients. Comparable as a French-rooted IT services company with insurance vertical expertise and managed infrastructure capabilities, though serving a broader external customer base.

Broad incumbents

• Accenture: Global professional services firm with a major insurance industry practice delivering technology transformation and managed services. Comparable as a top-tier IT services provider serving insurance carriers and brokers, though at massive global scale.
• Capgemini: Global IT services leader with deep French origins and a sizable insurance practice. Comparable as a French IT services firm serving insurance clients with managed infrastructure and digital transformation offerings, though at enterprise scale across multiple verticals.
• Cognizant: Global IT services firm with a dedicated insurance practice providing infrastructure, application management, and digital services to insurers. Comparable as a large-scale managed IT services provider for the insurance industry, though serving many external customers.
• Sopra Steria: Major French-headquartered IT services firm with a dedicated insurance vertical serving insurers across Europe. Comparable to Cooperative Informatique as a French-rooted IT services provider specializing in insurance industry clients, though at vastly larger scale and serving external customers.
• CGI Group: Global IT and business consulting services firm with an established insurance practice. Comparable as a large-scale IT services provider with insurance vertical infrastructure management offerings, though serving external enterprise customers broadly.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cooperative-informatique

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cooperative Informatique