Customer Contact Central
Customer Contact Central is a small private B2B media and lead-generation property that provides insights, webinars, and lead-generation services for the customer service industry, operated as part of Aggregage and currently paused as of August 2025.
- Company typePrivate
- Founded-
- HeadquartersEl Segundo, United States
- Headcount1–10
- GTM typeB2B
- OfferingDigital Commerce or Content
Customer Contact Central firmographics
Firmographics- Name
- Customer Contact Central
- Website
- https://customercontactcentral.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Customer Contact Central is a small private B2B media and lead-generation property that provides insights, webinars, and lead-generation services for the customer service industry, operated as part of Aggregage and currently paused as of August 2025.
- Ownership category
- akta.pro rank
Customer Contact Central industry classification
Industry- Product category
- Customer Service B2B Media
- NAICS
- Advertising, Public Relations, and Related Services (5418)
- akta.pro primary industry
- Call Center/Telemarketing & Outbound Customer Engagement (MPAAAIAN)
- akta.pro secondary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
Keywords
Where Customer Contact Central is headquartered
LocationHeadquarters
- HQ city
- El Segundo
- HQ country
- United States
- HQ region
- North America
Markets served
Customer Contact Central business model
Business model- GTM type
- B2B
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Operations, Marketing or Sales
Customer Contact Central product offering
Product offeringCore offering
Customer Contact Central is a digital media property that delivers insights, lead generation programs, and webinars to professionals and businesses operating in the customer service industry. It operates as one of several Aggregage-affiliated sites focused on a specific B2B vertical, producing and distributing editorial and event-based content for that audience.
Differentiator
Problem solved
Functional benefit
Products and services
- Industry Insights
- Lead Generation
- Webinars
Companies that use Customer Contact Central
Customer profileIdeal customer profiles1 record
Customer Contact Central technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Customer Contact Central competitors and assessment
Company assessmentDirect peers
- No Jitter: An online media brand covering enterprise communications, contact center, and CX topics with editorial content, webinars, and sponsored programming. Directly comparable as a B2B media site in the same vertical.
- Contact Center World: A global community and media site for the contact center industry featuring articles, awards, conferences, and best-practice content. Comparable in audience and content format to Customer Contact Central.
- CustomerThink: An online publication and community for customer-centric business leaders, with editorial content and contributor articles spanning CX and customer service. Comparable as a B2B media site in the customer service vertical.
- Customer Contact Week: A flagship conference and media brand dedicated to the customer contact/customer experience industry. Closely comparable as a multi-format (events + content + digital media) property serving contact center buyers and sponsors.
- MyCustomer: A B2B media site for customer-centric marketers and CX professionals covering customer service, experience, and engagement. Comparable in editorial/ad-supported model and target audience.
- CX Network: A B2B media community for customer experience and contact center professionals offering research, events, and digital content. Comparable in format (insights, webinars, community) and target audience.
- ICMI (International Customer Management Institute): ICMI is a leading training, consulting, and media organization for the contact center/customer management industry, producing research, events, and content. Directly comparable to Customer Contact Central as a vertical media/training property serving the same buyer audience.
Broad incumbents
- TMC (Technology Marketing Corp.): A long-standing B2B media company operating multiple vertical publications, webinars, and events across communications and customer service. Comparable as a multi-vertical B2B media operator and broader Aggregage competitor.
- Informa (CX/contact center portfolio): A major B2B media and events group whose portfolio includes ICMI, No Jitter, and other customer contact/customer experience brands. Comparable as the kind of strategic acquirer/consolidator that aggregates vertical media properties like Customer Contact Central.
- Questex (Fierce Customer Experience / Customer Management): A B2B media and events company operating customer experience and customer management media brands and events. Comparable as a larger incumbent operating adjacent vertical media properties in the same end market.
Market position
Customer concentration
Customer Contact Central social profiles
Digital presenceCustomer Contact Central financial estimates
Financial estimateRevenue estimate
Valuation estimate
Customer Contact Central leadership team
Management profileNumber of profiles
Customer Contact Central funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Customer Contact Central M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Customer Contact Central
What does Customer Contact Central do?
Customer Contact Central is a digital media property that delivers insights, lead generation programs, and webinars to professionals and businesses operating in the customer service industry. It operates as one of several Aggregage-affiliated sites focused on a specific B2B vertical, producing and distributing editorial and event-based content for that audience.
Is Customer Contact Central a public or private company?
Customer Contact Central is a private company. It is classified as unknown and is currently operating.
When was Customer Contact Central founded?
Customer Contact Central was founded in -1. It employs 1 to 10 people.
Where is Customer Contact Central based?
Customer Contact Central is headquartered in El Segundo, United States, in the North America region.
Who are Customer Contact Central's main competitors?
Direct peers on record are No Jitter, Contact Center World, CustomerThink, Customer Contact Week, MyCustomer, CX Network and ICMI (International Customer Management Institute). Broad incumbents are TMC (Technology Marketing Corp.), Informa (CX/contact center portfolio) and Questex (Fierce Customer Experience / Customer Management).
Does Customer Contact Central have an API?
No public API is recorded for Customer Contact Central.
What industry is Customer Contact Central in?
Customer Contact Central's product category is Customer Service B2B Media. Its primary akta.pro industry code is MPAAAIAN, Call Center/Telemarketing & Outbound Customer Engagement, with a secondary code of BPAAAAAA, General Customer Service & Contact Center Operations. Its NAICS code is 5418.