What Gateway HR & Training does

Gateway HR & Training Ltd is a UK-based, founder-owned HR outsourcing and training firm headquartered in Corby, Northamptonshire. Founded in 2007 by Managing Director Emma Wynne, the company serves business owners without internal HR functions, overwhelmed in-house HR professionals, charities, and L&D/operational managers across England. It combines retained HR advisory, a self-serve documentation platform, and accredited training under a single brand.

The core technology is the HR Hub, a subscription-based online resource launched in 2023 containing over 400 HR template policies, letters, forms, and how-to guides updated weekly, alongside monthly Lunch & Learn sessions, quarterly HR Masterclasses, and monthly HR Clinic calls with the founder. The platform hosts both self-serve consumers (£45/month, £9.99 charity rate) and bundled retained-service clients. Training delivery is anchored by CMI Registered Centre status (Level 3 and Level 5 management qualifications via tutor-led e-learning and in-person cohorts at the Corby training centre) and AQA accreditation for Level 2 Mental Health Champions training. A technology partnership with Breathe HR extends the offering into cloud-based HR record-keeping.

The business model is multi-stream and largely subscription-based. Recurring revenue comes from HR Hub self-serve memberships, Peace of Mind retained HR (£139+/month, 3-month cancellation), and the My HR Team HR + L&D bundle (£260+/month, 12-month minimum). One-time and project revenue comes from CMI/AQA accredited courses (£495+ per qualification, with payment plans), ad-hoc consultancy at £150+VAT per hour billed in 15-minute increments, and Starter Pack document bundles. Go-to-market is sales-led and community-led, supplemented by direct-to-consumer self-serve for the HR Hub. No external funding, parent entity, or institutional capital has been disclosed, and the company operates with a lean team of qualified HR professionals plus associate trainers and coaches.

Name

Gateway HR & Training

Legal name

Gateway HR & Training Ltd

Website

https://gatewayhr.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Gateway HR & Training is a UK-based HR outsourcing and training firm founded in 2007 in Corby, serving business owners without internal HR, in-house HR professionals, charities, and L&D managers. It delivers retained advisory, a self-serve HR documentation platform, and CMI/AQA-accredited training.

Ownership category

akta.pro rank

Product category

HR Consulting and Training Services

NAICS

Human Resources Consulting Services (541612), Professional and Management Development Training (611430)

SIC

Services-Management Consulting Services (8742), Services-Educational Services (8200)

akta.pro primary industry

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI)

akta.pro secondary industries

Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM), Employee Helpdesk / HR Service Center (Tier 1) (BPAAAIAH)

Keywords

• Outsourced HR services
• HR consulting
• Management training
• Employment law compliance
• HR documentation

Headquarters

HQ city

Corby

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HR Support Subscription (Peace of Mind): Monthly retainer providing helpline access during office hours, 24/7 HR Hub access, reduced hourly rates for additional services, free Masterclass and Lunch & Learn sessions. Priced per number of employees. Only 3-month cancellation period. From £139/month.
2. HR Hub Membership: Self-serve subscription providing access to HR document library with 400+ resources, monthly training sessions, and HR Clinic access. £45/month or £495/year. Includes free 30-minute support call per annum. Charity rate £9.99/month.
3. My HR Team (HR + L&D bundle): Flexible plan bundling HR services with Learning & Development. Clients choose monthly hour allocation. 12-month minimum term. From £260/month. Hours usable for any service including management training. Annual or monthly payment options.
4. Ad Hoc / Pay-As-You-Go HR Consultancy: Hourly consultancy charged at £150 + VAT per hour, billed in 15-minute increments. No advance purchase required. Support via phone, email, online meeting, or on-site. Suitable for specific HR projects, grievance/disciplinary support, contract reviews, or maternity/sickness cover gaps.
5. CMI Accredited Training Courses: Management and leadership qualifications accredited by the Chartered Management Institute (CMI). CMI Level 3 Award from £495 + VAT (or 3x £195 + VAT). Certificate options available. Also includes Mental Health Champion training (AQA accredited) and Sexual Harassment Awareness training.
6. HR Document Starter Packs: One-time purchase of employment documentation bundles for businesses onboarding first employees or refreshing existing documentation. Includes Standard and Enhanced/Optimum tiers with personalised HR consultant liaison.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Gateway HR & Training provides outsourced HR consultancy, retained HR support, and accredited training services for UK small and mid-sized businesses. Core offerings include subscription-based HR documentation (HR Hub with 400+ templates), ongoing helpline-based retained HR support (Peace of Mind and My HR Team plans), pay-as-you-go HR consultancy, and CMI/AQA-accredited management, leadership, mental health, and sexual harassment training programmes delivered in-person or via e-learning.

Product overview

Gateway HR & Training operates as a unified service combining HR support and training under one roof. The core offering consists of retained HR services (Peace of Mind and My HR Team plans) providing ongoing helpline access, HR Hub online documentation library (400+ templates), ad-hoc consultancy, and accredited training programmes including CMI Management & Leadership Qualifications, Mental Health Champions (AQA accredited), and Sexual Harassment Awareness. The company also offers Starter Packs for employment documentation.

Differentiator

Problem solved

Functional benefit

Brands

• HR Hub: A subscription-based online resource providing template HR policies, letters, forms, and how-to guides for in-house HR teams, business owners, and HR consultants. Launched in 2023 with over 1,000 members.

Products and services

• HR Hub Subscription-based online resource providing 24/7 access to over 400 HR template policies, letters, forms, and how-to guides, with monthly Lunch & Learn sessions, quarterly HR Masterclasses, monthly HR Clinic calls, and a free 30-minute support call per year. Designed for in-house HR teams, business owners, HR consultants, and charities.
• Peace of Mind Retained HR support subscription for organisations with up to 100 employees, providing helpline access during office hours (phone and email), 24/7 HR Hub access, reduced hourly rates for additional services, and free access to HR Masterclass and Lunch & Learn sessions, with a 3-month cancellation notice.
• My HR Team Flexible monthly plan combining HR services with Learning & Development, allowing clients to select how many hours they need each month, with hours usable for any service including management training, offered at discounted rates versus ad-hoc with a 12-month minimum term.
• Ad-hoc HR Support Pay-as-you-go HR consultancy service for short-term needs or specific issues, billed in 15-minute increments at £150+VAT per hour, available via phone, email, online meeting, or on-site.
• CMI Management & Leadership Qualifications Accredited management and leadership training programmes at CMI Level 3 and Level 5, certified by the Chartered Management Institute, available as flexible e-learning or in-person delivery with personal tutor support and twice-monthly live study clinics.
• Mental Health Champions Training AQA-accredited Level 2 qualification training designed to help organisations develop confident Mental Health Champions who can recognise signs of struggle, have supportive conversations, and signpost colleagues to appropriate support, delivered as a 1-day plus half-day follow-up programme.
• Sexual Harassment Awareness Training Training programme helping organisations meet UK legal obligations regarding sexual harassment regulations, tailored to reflect each client's individual policy and risk assessment, delivered live online or in-person.
• Starter Packs Employment documentation bundles for businesses hiring their first employee or needing to refresh existing documentation, including Standard, Enhanced, and Optimum packages with personalised HR consultant liaison.

Quantifiable outcome

• Zero tribunal cases lost due to Gateway HR advice since 2007
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Breathe HRcoreTechnology or IntegrationGateway HR has partnered with Breathe HR to offer an affordable, effective 'people-first' cloud-based HR software solution. Clients receive a 2-week free trial. Breathe HR is recommended as the HR record-keeping and administration platform, with Gateway HR providing integration support and guidance as part of their overall service offering.
• Chartered Management Institute (CMI)coreStrategic or Co-development PartnerGateway HR is an official Registered Centre for the Chartered Management Institute, enabling delivery of accredited CMI Level 3 and Level 5 qualifications. CMI membership is provided to all learners during their course. The partnership combines recognised qualifications with flexible learning, personal tutor support, and twice-monthly study clinics.
• AQAcoreStrategic or Co-development PartnerGateway HR delivers AQA-accredited Level 2 Mental Health Champion training. AQA is the UK-based awarding body providing accreditation for the mental health qualification, ensuring the certification meets UK national standards and is recognised in the workplace training market.
• Lakelands Day Care HospiceminorOthersSelected as Gateway HR's Charity of the Year for 2026. Gateway provides Lakelands Hospice with free HR support for the full year, raises awareness of the charity's palliative and end-of-life care services, and helps with fundraising efforts. Lakelands Hospice provides free care for people with life-limiting illnesses in Corby and surrounding villages, needing to raise over £650,000 annually.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Peninsula Group: Largest UK provider of outsourced HR, employment law and health & safety services, serving tens of thousands of SMB clients. Operates in the same category but at far greater scale, often bundled with tribunal insurance.
• Citation: Major UK HR, employment law and health & safety services provider (formerly Croner-i / Peninsula-adjacent). Overlaps Gateway HR's retained and advisory offerings but serves a wider client spectrum and at much larger scale.
• Croner: Established UK provider of HR, employment law and HR software services, including advisory helplines and document libraries. Comparable service lines but materially larger footprint and broader portfolio.
• Ellis Whittam: UK employment law, HR and health & safety specialist serving hundreds of SMEs and corporates. Comparable HR advisory and compliance proposition delivered at greater scale.

Direct peers

• Pure HR: UK HR consultancy supporting growing businesses with outsourced HR managers, compliance and people development. Closely overlaps Gateway HR's retained HR support and L&D focus for SMB clients.
• WorkNest: UK HR and employment-law consultancy offering HR outsourcing, HR software and health & safety services to SMEs. Comparable service mix and UK SMB customer base.
• People Puzzles: Outsourced HR service for UK small and mid-sized businesses, providing fractional HR director support and people management. Directly comparable in target segment, service model and SMB-first positioning.
• The HR Dept: UK network of local HR advisors serving SMBs with outsourced HR support and employment law advice — near-identical model to Gateway HR, including a mix of retainer, helpline and ad-hoc services. Highly comparable customer base and use cases.

Others

• Breathe HR: UK cloud HR software platform targeting small businesses. Direct technology/integration partner for Gateway HR but adjacent — competes for the same SMB HR budget through software rather than advisory services.
• CMI (Chartered Management Institute): UK professional body awarding management and leadership qualifications. Currently a Registered Centre partner for Gateway HR's accredited training, but also a competitive ecosystem for CMI-approved training delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GatewayHRandTraining
• LinkedInlinkedin.com/company/gateway-hr
• Instagraminstagram.com/gatewayhrandtraining

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateway HR & Training