Manningham Council

What Manningham Council does

Manningham Council is a statutory local government entity operating under the Local Government Act 2020 in Victoria, Australia, serving residents, ratepayers, businesses, and community organisations across nine wards in suburbs including Doncaster, Doncaster East, Templestowe, Warrandyte, and Bulleen. The council delivers more than 100 services spanning waste and recycling (kerbside garbage, recycling, and FOGO collections, hard rubbish, transfer stations), property and development (planning permits, building permits, rates and valuations), parking and road infrastructure, pet registration and animal management, business licensing and support, arts venues and recreation facilities, community support (maternal and child health, immunisation, disability and multicultural services), and climate action programs. Governance is provided by nine elected councillors, one per ward.

The council's digital infrastructure includes the Mapping Manningham geospatial portal for property and service discovery, a Planning Application Portal, the Your Say community engagement platform, the eNotices electronic notice system, and the PinForce parking infringement portal, all delivered via manningham.vic.gov.au and supported by a phone contact centre and the Civic Centre at 699 Doncaster Road, Doncaster. Distribution is augmented by a physical network of libraries (via the Whitehorse Manningham Libraries joint service), maternal and child health centres, recreation stadiums, aquatic centres, and neighbourhood houses.

Manningham Council's revenue model is non-commercial and statutorily defined: recurring property rates from ratepayers form the core funding base, supplemented by transactional fees and charges (planning and building permits, business registrations, parking permits), recurring waste service charges (budgeted at $17.496M for 2023/24 against $18.552M of waste spend), and fines and infringements across parking, animal management, health, planning, and asset protection. The council is publicly owned, accountable to its community, and operates without external shareholders or funding rounds.

Name

Manningham Council

Legal name

Manningham City Council

Website

https://manningham.vic.gov.au

Company type

Public

Founded year

1994

Operating status

Operating

Short description

Manningham Council is a Victorian local government entity delivering more than 100 municipal services — waste collection, planning, parking, community health, recreation, and climate programs — to residents, ratepayers, and businesses across nine wards in eastern Melbourne.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Environmental Quality Programs (9241), Services to Buildings and Dwellings (5617)

SIC

Refuse Systems (4953), Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Residential Curbside MSW Collection (BPALAAAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Local government services
• Waste management
• Municipal administration
• Community services
• Property rating

Headquarters

HQ city

Doncaster

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Rates: Property rates charged to ratepayers based on property valuations to fund council services and operations.
2. Fines and Infringements: Revenue from parking breaches, animal management, health and wellbeing, food safety, environment, signage, planning, and asset protection violations.
3. Fees and Charges: Fees for various permits, applications, and services including planning permits, building permits, business registrations, parking permits, and temporary road closures.
4. Waste Service Charges: Council Waste Levy charged to households for waste collection and management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Manningham Council delivers more than 100 local government services to residents, ratepayers and businesses within the City of Manningham in metropolitan Melbourne. Core service lines include kerbside waste and recycling collection, planning and building permits, rates and property valuations, parking and road infrastructure, pet registration, business licensing, community health and support programs, arts and recreation venues, and climate action initiatives. Services are funded primarily through property rates, waste service charges, statutory fees, and infringements, and are accessed in person at the Civic Centre, online via service portals, or by phone.

Product overview

Manningham Council delivers a comprehensive suite of local government services through its website and digital platforms. The core service portfolio encompasses waste and recycling management (including kerbside bin collections, FOGO, hard rubbish, and transfer stations), property and development services (planning permits, building permits, rates), parking and road infrastructure management, pet registration and pound services, business licensing and support, arts venues and recreation facilities, community support programs (maternal health, immunisation, disability services, seniors), and climate action initiatives. Digital service delivery is enabled through Mapping Manningham (geospatial property and service finder), a Planning Application Portal for tracking development applications, a bin collection day finder tool, and the Your Say community engagement platform. These services are delivered as integrated council operations rather than a unified software product architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste and Recycling Services Kerbside garbage, recycling, and Food Organics Garden Organics (FOGO) bin collection, hard rubbish collection, bundled branches collection, transfer stations, and recycling centre services delivered to Manningham households and residents.
• Property and Development Services Statutory planning and building permits, rates and valuations, land information certificates, property ownership certificates, planning application tracking, and property development guidance for property owners, developers, and buyers/sellers.
• Parking, Roads and Footpaths Services Parking permits, parking fine payments and reviews, road maintenance, footpath repairs, street drain management, temporary road closures, and traffic management services for residents, businesses and visitors.
• Pets and Animals Services

Quantifiable outcome

• Over 13,000 registered pets managed through animal management programs
• +2 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Jolt ChargeminorStrategic or Co-development PartnerPartnership to provide public electric vehicle charging stations in Manningham as part of the Electrify Your Life initiative supporting clean energy transition.
• Evie NetworksminorStrategic or Co-development PartnerPartnership to provide a network of public electric vehicle chargers in Manningham as part of the Electrify Your Life initiative.
• Whitehorse Manningham LibrariescoreOthersJoint library service operated by both Manningham and Whitehorse councils, providing public library services to residents of both municipalities.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• City of Kingston: Southern metropolitan Melbourne council running an equivalent suite of local government services (waste, planning, parking, maternal-child health, arts and recreation) under the same Victorian Local Government Act framework. Comparable in residential density, service breadth, and small-business engagement model.
• Yarra Ranges Council: Neighboring outer-eastern council whose footprint overlaps Manningham's Green Wedge zone. Operates an identical legislative mandate with both urban and rural/rural-residential service delivery, making it a useful comparator for Manningham's bushland, biodiversity, and waste services on its non-urban interface.
• City of Monash: Larger eastern/south-eastern Melbourne metropolitan council delivering a comparable breadth of local government services including kerbside waste, planning, community health, recreation, and climate programs. Slightly larger scale and more diverse population than Manningham, but operates under the identical Victorian legislative framework and revenue model.
• City of Darebin: Inner-northern Melbourne metropolitan council with strong multicultural community programs and a comparable suite of waste, planning, parking, and community services. Aligned with Manningham on inclusive community engagement (e.g. multicultural advisory committees per source_id).
• City of Whitehorse: Co-partner in the Whitehorse Manningham Libraries joint service, an adjacent eastern-Melbourne metropolitan council delivering the same statutory local government portfolio (waste, planning, rates, community services) to a similarly affluent, urban municipality. Most directly comparable peer given geographic proximity and shared services.
• City of Boroondara: Inner-eastern Melbourne metropolitan council serving an affluent, well-established residential catchment very similar to Manningham. Operates the same waste, planning, parking, rates, maternal-child-health, and aged-care service stack under the Local Government Act 2020, making it an almost like-for-like comparator on resident profile, services, and revenue mix.
• Knox City Council: Eastern metropolitan Melbourne council with a similar household composition and service model — extensive recreation and sports venues, FOGO and kerbside waste, planning, and community wellbeing programs. Strong peer on the council-managed-recreation-facility dimension referenced by Manningham's five stadiums and aquatic centres.
• City of Maroondah: Eastern Melbourne metropolitan council sharing Manningham's urban-fringe character, with a similar service portfolio across waste collection, planning permits, aged and family services, and recreation facilities. Closely matches Manningham on population scale and demographic mix, providing a tight residential-peer benchmark.
• Banyule City Council: Northern/eastern-metropolitan Melbourne council operating the same Victorian local government service stack (waste, planning, parking, community health, aged care). Comparable population scale and demographic profile, and a natural neighbour-council benchmark for Manningham on resident-facing service delivery.

Others

• Cleanaway Waste Management: Australia's largest waste management contractor, frequently engaged by councils (including Victorian councils) to operate kerbside collection, transfer stations, and FOGO services that overlap with Manningham's in-house waste operations. Included as a market benchmark rather than a direct competitor inside Manningham's monopoly, but a key outsourcing/insourcing comparator for council waste economics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/ManninghamCouncil
• Facebookfacebook.com/ManninghamCouncil
• Instagraminstagram.com/manninghamcouncil

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manningham Council