St Vincent's Health Australia

What St Vincent's Health Australia does

St Vincent's Health Australia (SVHA) is Australia's largest not-for-profit health and aged care provider, operating 2 public hospitals, 10 private hospitals, and 25 residential aged care facilities across Queensland, NSW, and Victoria, supported by 30,000 staff and generating more than 2 million annual patient and resident connections. Founded in 1857 by the Sisters of Charity and now stewarded by Mary Aikenhead Ministries, SVHA delivers the full continuum of care: public emergency and inpatient services, private hospital care billed through insurers including Medibank and Bupa, residential and home-based aged care, and a growing virtual and home care portfolio targeted to deliver 50% of care at home or virtually by 2030. The group is a major research operator, with 2,500 researchers producing 3,000 annual publications, anchored by the Aikenhead Centre for Medical Discovery (ACMD) in Melbourne, a $206 million hospital-based biomedical engineering facility co-located with six university and research partners.

SVHA's revenue model combines government funding (Medicare, state health departments, aged care subsidies, and targeted contracts such as the $217 million Medicare Mental Health Check In service launching January 2026), private health insurance revenue (with Medibank and Bupa as anchor partners), research grants (including a $50 million Medical Research Future Fund grant for the Artificial Heart Frontiers Program), and philanthropic contributions through the St Vincent's Curran Foundation. Digital health services are a growing strategic layer: the THIS WAY UP platform, jointly developed with UNSW, serves 300,000+ help seekers and 38,000 registered clinicians, while a new Virtual Care Command Centre enables 24/7 wearable-based monitoring and chronic disease management. The organization is distinguished by first-in-world medical device procedures (BiVACOR Total Artificial Heart, CorWave LVAD), mission-driven services for vulnerable populations (homelessness, mental illness, addiction, First Nations peoples, prisoners), and a stated 2030 strategy of scaling at-home and virtual care to deliver 1 million additional virtual patient interactions.

Name

St Vincent's Health Australia

Legal name

St Vincent's Health Australia Ltd

Website

https://svha.org.au

Company type

Private

Founded year

1857

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

St Vincent's Health Australia is Australia's largest not-for-profit health and aged care provider, operating 2 public hospitals, 10 private hospitals, and 25 aged care facilities across Queensland, NSW, and Victoria, serving 2 million+ patients annually with a 30,000-strong workforce and a growing digital and virtual care portfolio.

Ownership category

akta.pro rank

Product category

Healthcare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Offices of Mental Health Practitioners (except Physicians) (621330), Psychiatric and Substance Abuse Hospitals (62221), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)

akta.pro secondary industries

Population Health Outreach, Preventive Care & Screening Virtual Programs (Payer-Sponsored) (HLALACAL), Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)

Keywords

• Hospital services
• Aged care services
• Digital mental health
• Virtual healthcare
• Medical research

Headquarters

HQ city

Fitzroy

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public Hospital Services: Government-funded public hospital services through Medicare and state government health funding agreements, providing emergency departments, admissions, and public patient care
2. Private Hospital Services: Private patient services billed through private health insurance, with agreements with major health funds including Medibank and Bupa
3. Aged Care Services: Residential aged care facilities and home care services funded through government subsidies and consumer contributions
4. Medicare Mental Health Check In Service: New $217m Australian Government-funded digital mental health service launching January 2026, providing free digital mental health care including self-guided tools and telehealth access
5. Virtual and Home Care: Hospital-at-home and virtual care services, currently equivalent to 2,000 virtual hospital beds, with plans to deliver 50% of care at home or virtually by 2030
6. Research and Grant Funding: Medical research funding from government bodies including Medical Research Future Fund ($50m for Artificial Heart Frontiers Program), National Health and Medical Research Council, and philanthropic contributions

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

St Vincent's Health Australia is Australia's largest not-for-profit health and aged care provider, operating 2 public hospitals, 10 private hospitals, 25 aged care facilities, and virtual/home care services across Queensland, NSW, and Victoria. The organization employs 30,000 staff and serves 2 million+ patient connections annually, including 300,000 admissions and 132,000 emergency department presentations. It also operates the THIS WAY UP digital mental health platform (300,000+ help seekers) and is contracted to deliver the new Medicare Mental Health Check In service launching January 2026. Research is conducted through 6 co-located institutes including the Aikenhead Centre for Medical Discovery.

Product overview

St Vincent's Health Australia operates as Australia's largest not-for-profit health and aged care provider, delivering services through an integrated network model. The organization provides acute care through 2 public hospitals (Melbourne and Sydney) and 10 private hospitals across Queensland, NSW, and Victoria, supplemented by 25 aged care facilities. Digital health services include the established THIS WAY UP mental health platform and the new Medicare Mental Health Check In service. Virtual and home care represents a growing strategic focus area, with a goal to deliver 50% of care virtually or at home by 2030. Community health programs include the Mobile Health Clinic and Health Equity Program serving marginalized populations. Research capabilities are anchored by the Aikenhead Centre for Medical Discovery and co-located research institutes.

Differentiator

Problem solved

Functional benefit

Brands

• St Vincent's Private Hospitals: Network of 10 private hospitals providing patient-centred care
• St Vincent's Care Services
• THIS WAY UP
• Aikenhead Centre for Medical Discovery (ACMD)

Products and services

• St Vincent's Public Hospitals Two major public hospital networks in Melbourne and Sydney providing acute care, emergency departments, and specialized medical services as tertiary referral centres. Funded through Medicare and state government agreements; serves 300,000+ admissions and 132,000+ ED presentations annually.
• St Vincent's Private Hospitals Network of 10 private hospitals across NSW (3), Victoria (4), and Queensland (3) providing patient-centred private healthcare including surgical, medical, cancer care, and specialist services. Ranked #1 by Medibank customers for five consecutive years with 97% Bupa member satisfaction.
• St Vincent's Care Services (Aged Care) 25 residential aged care facilities offering clinical care, leisure and lifestyle activities, and comfortable residential environments across Queensland, NSW, and Victoria, supplemented by home and community care services. Funded through government subsidies and consumer contributions.
• THIS WAY UP Digital Mental Health Platform Australia's most popular digital mental health treatment service developed with UNSW, providing evidence-based internet treatment programs for anxiety and depression. Over 300,000 help seekers served and 38,000 registered clinicians representing one-third of all Australian GPs, psychiatrists and psychologists.
• Virtual and Home Care Growing portfolio of virtual and home-based healthcare services delivered through telehealth, wearable devices, 24/7 monitoring via Virtual Care Command Centre, and in-home clinical visits. Currently equivalent to 2,000 virtual hospital beds with goal to deliver 50% of care virtually or at home by 2030.
• Mobile Health Clinic Full-service mobile clinic bringing healthcare to people experiencing homelessness, providing general health support, specialist care including diabetes, podiatry, wound care, and telehealth facilities for remote specialist appointments.
• Medicare Mental Health Check In Free national digital mental health service funded by Australian Government ($217m contract), providing self-guided digital tools, telehealth access, SMS support, chat, and online therapy through trained practitioners. Launching January 2026.

Quantifiable outcome

• Ranked #1 by Medibank customers for 5 consecutive years in Patient Reported Experience Measures Survey (PREMS)
• +6 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Australian Government Department of Health and Aged CarecoreStrategic or Co-development Partner · 20 November 2025$217 million contract to design and deliver Medicare Mental Health Check In service - Australia's new free digital mental health support platform. Service launches January 2026 with telehealth and online therapy.
• Mental Health Australia (Embrace Project)minorStrategic or Co-development Partner · 18 February 2025Partnership to develop world-first multilingual digital mental health service. THIS WAY UP will translate and culturally adapt treatment programs for non-English-speaking Australians.
• Monash University (Artificial Heart Frontiers Program)coreStrategic or Co-development Partner · 22 November 2024Led the $50 million Australian Government Medical Research Future Fund grant for Artificial Heart Frontiers Program. Consortium includes Monash, BiVACOR, UNSW, UQ, Griffith, QUT, Baker Heart and Diabetes Institution, Alfred Health, and St Vincent's Hospital Sydney.
• BiVACORcoreStrategic or Co-development Partner · 22 November 2024Industry partner in Artificial Heart Frontiers Program developing and commercializing total artificial heart device. Founded by Queensland-born Dr Daniel Timms. Developing three key devices to treat common forms of heart failure.
• Australian Catholic UniversitycoreStrategic or Co-development Partner · 6 November 2024Founding partner of Aikenhead Centre for Medical Discovery (ACMD). ACU contributes to collaborative biomedical engineering research and training next generation of clinical, nursing, allied health and biomedical research leaders.
• RMIT UniversitycoreStrategic or Co-development Partner · 6 November 2024Founding partner of ACMD. RMIT involved in research and innovation activities focused on improved diagnosis, treatment decisions, and patient outcomes through MedTech innovation and commercialization pathways.
• University of MelbournecoreStrategic or Co-development Partner · 6 November 2024Founding partner of ACMD with strengths in biomedical engineering including neural measurements, implantable devices, sensor technology, and tissue engineering. Includes Clinical School training up to 300 new doctors per year.
• Swinburne University of TechnologycoreStrategic or Co-development Partner · 6 November 2024Founding partner of ACMD bringing engineering, health and clinical expertise together to accelerate development of medical technologies that improve patient care.
• Bionics InstitutecoreStrategic or Co-development Partner · 6 November 2024Founding partner of ACMD. World leader in development of medical devices for conditions including Alzheimer's, Parkinson's, epilepsy and cancer. Developed cochlear implant and has led to six clinical trials and five spin-off companies.
• St Vincent's Institute of Medical Research (SVI)coreStrategic or Co-development Partner · 6 November 2024Founding partner of ACMD working alongside clinicians, engineers and industry in collaborative environment designed to accelerate medical innovation and translate research to improve patient outcomes.
• Menzies School of Health ResearchminorStrategic or Co-development Partner · 1 February 2023Research partnership with SVHA Private Hospital Division to improve Aboriginal and Torres Strait Islander patient experience using Yarning Circles methodology.
• University of New South Wales (UNSW)coreStrategic or Co-development Partner · 15 February 2022Joint initiative partner with St Vincent's Hospital Sydney in THIS WAY UP digital mental health platform - Australia's most popular digital mental health treatment service.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Headspace Australia: Australia's leading youth mental health organization operating 150+ centres nationally plus digital services. Directly comparable to THIS WAY UP and the upcoming Medicare Mental Health Check In on digital and in-person mental health delivery for Australians.
• Ramsay Health Care: Australia's largest private hospital operator with a national network of 70+ hospitals across every state, plus day surgeries and mental health services. Closest private-market comparable on private hospital scale and breadth, though for-profit rather than mission-driven.
• Cabrini Health: Catholic, mission-driven private hospital operator in Melbourne and broader Victoria. Directly comparable to St Vincent's private hospital network on faith-based mission, Victorian market presence, and specialist service mix.
• Healthscope: Major Australian private hospital operator with a network of 38+ private hospitals nationally. Direct competitor in private acute care, particularly in NSW and Victoria where St Vincent's private hospitals overlap.
• Mercy Health Australia: Catholic, not-for-profit provider of public hospitals, private hospitals, aged care, and home and community care across Victoria, NSW, and other states. Operates with a similar ministry-driven mission and integrated care model to St Vincent's.
• Calvary Health Care: Major Catholic, not-for-profit healthcare provider in Australia operating public and private hospitals, aged care, and community health services across multiple states. Highly comparable to St Vincent's in mission-driven structure, service mix, and faith-based identity under Little Company of Mary.

Emerging players

• Eucalyptus: Australian digital health platform offering telehealth primary care, weight management, and men's/women's health. Comparable as an emerging digital care player in the Australian market where St Vincent's is investing under its Bringing Care Home strategy.

Broad incumbents

• Healius: ASX-listed diversified healthcare operator providing pathology, imaging, day hospitals, and dental services across Australia. Comparable as a broad incumbent in ambulatory and ancillary healthcare services overlapping with St Vincent's outpatient footprint.
• Bupa Australia: Global health insurer operating in Australia with a growing aged care and dental network. Comparable as a major healthcare player across insurance and care delivery, and a key contracted counterparty for St Vincent's private hospitals.

Regional players

• Alfred Health: Major Victorian public health network operating The Alfred, Sandringham, and Caulfield hospitals with trauma, heart/lung transplant, and mental health services. Comparable on tertiary public hospital scale within Melbourne and overlapping specialty services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StVHealthAust
• Facebookfacebook.com/profile.php?id=61558775580293
• LinkedInlinkedin.com/company/st-vincent's-health-australia

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about St Vincent's Health Australia