Peterson Quality Office
Peterson Quality Office is a third-generation, family-owned office solutions provider in Billings, Montana, selling, installing, and servicing Steelcase furniture and Konica Minolta/Toshiba/Brother/Katun office equipment for workplaces, schools, healthcare facilities, and home offices across South Eastern Montana and Northern Wyoming since 1923.
- Company typePrivate
- Founded1923
- HeadquartersBillings, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Peterson Quality Office does
Peterson Quality Office is a third-generation, family-owned office solutions provider headquartered in Billings, Montana, operating since 1923 (originally as Peterson Typewriter Exchange). The company sells, installs, and services commercial-grade office furniture and equipment across Billings, South Eastern Montana, and Northern Wyoming, serving traditional workplaces, education systems, healthcare facilities, and work-from-home customers. Kevin Nelson, grandson of founder Adolf Peterson, leads the business as President alongside other family members and employees.
The company's product portfolio is structured around two pillars. The furniture pillar is anchored by an authorized Steelcase dealership and complemented by nine partner brands (AMQ, Enwork, Indiana Furniture, Allseating, Global Furniture Group, Smith System, WB Manufacturing, Fellowes), spanning desks, workstations, seating, storage, tables, architectural solutions, K-12 learning environments, and healthcare-specific furnishings. The office equipment pillar comprises authorized dealerships for Konica Minolta (bizhub series), Toshiba (eStudio series), Brother (Workhorse series), and Katun (Arivia series) printers and copiers, supplemented by MBM Corporation paper handling/shredding equipment, toner supplies, and a Konica Minolta Clean Planet recycling program. Managed Print Services overlay the equipment business with cost-per-page tracking, usage analytics, and equipment lifecycle management.
Peterson Quality Office monetizes through hardware sales, leasing arrangements, professional installation services, maintenance agreements, managed services, and consumables (toner and supplies), with pricing on a quote basis tailored to each customer. Go-to-market is sales-led and relationship-driven, anchored by the company's 100+ year brand reputation, factory-trained service technicians, and authorized-dealer exclusivity for premium manufacturers. The business carries no external investors, no parent company, and operates from a single Billings, Montana location.
Peterson Quality Office firmographics
Firmographics- Name
- Peterson Quality Office
- Legal name
- Peterson Quality Office, Inc.
- Website
- https://petersonqualityoffice.com
- Company type
- Private
- Founded year
- 1923
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Peterson Quality Office is a third-generation, family-owned office solutions provider in Billings, Montana, selling, installing, and servicing Steelcase furniture and Konica Minolta/Toshiba/Brother/Katun office equipment for workplaces, schools, healthcare facilities, and home offices across South Eastern Montana and Northern Wyoming since 1923.
- Ownership category
- akta.pro rank
Peterson Quality Office industry classification
Industry- Product category
- Office Furniture and Equipment Dealership
- NAICS
- Office Equipment Merchant Wholesalers (42342)
- SIC
- Retail-Furniture Stores (5712)
- akta.pro primary industry
- Office Furniture Moving, Installation & Reconfiguration (Systems Furniture) (HSAKAKAE)
Keywords
Where Peterson Quality Office is headquartered
LocationHeadquarters
- HQ city
- Billings
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Peterson Quality Office business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Office Equipment Sales: Sales of commercial-grade office equipment including Konica Minolta, Toshiba, Brother, and Katun printers and copiers. They offer both purchasing and leasing options for equipment.
- Office Furniture Sales: Full-service furniture vendor selling and installing office furniture in the Billings area since 1923. Products include Steelcase furniture and partner brands (AMQ, Enwork, Indiana Furniture, Allseating, Global Furniture Group, Smith System, WB Manufacturing, Fellowes).
- Installation and Professional Services: Professional installation services for furniture projects from initial concepts to completed installation, including freight and warranty issues handling.
- Maintenance and Repair Services: Factory-trained service technicians providing prompt, reliable service for office equipment. They offer cost-effective Maintenance Agreements and can handle repair or replacement of warrantied items with temporary replacements available.
- Toner and Supplies: Sales of toner cartridges and printer supplies. They participate in Konica Minolta's Clean Planet Program for toner recycling.
- Managed Print Services: Comprehensive managed print services helping organizations reduce printing costs, optimize equipment deployment, track costs per page, order supplies at reduced costs, and keep equipment updated with latest software.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Peterson Quality Office product offering
Product offeringCore offering
Peterson Quality Office sells, leases, and installs commercial office furniture and equipment for businesses and organizations in the Billings, South Eastern Montana, and Northern Wyoming region. As an authorized dealer for manufacturers such as Steelcase, Konica Minolta, Toshiba, and Brother, the company delivers curated furniture lines, multifunction printers and copiers, Managed Print Services, professional installation, and factory-trained maintenance and repair services.
Product overview
Peterson Quality Office is a full-service office solutions provider offering two main product categories: Office Furniture and Office Equipment. The furniture portfolio includes Steelcase products (desks, workstations, seating, storage, tables, private offices, lighting, privacy screens, plus specialized Architectural, Education, and Healthcare Solutions) along with additional partner brands (AMQ, Enwork, Indiana Furniture, Allseating, Global Furniture Group, Smith System, WB Manufacturing, Fellowes). The office equipment portfolio includes Konica Minolta bizhub printers/copiers, Toshiba eStudio machines, Brother Workhorse printers, and Katun Arivia multifunction printers, complemented by Managed Print Services for print management optimization, MBM Corporation paper handling/shredding equipment, and Toner Recycling services through Konica Minolta's Clean Planet Program. The company also provides installation, networking, training, and ongoing service/support.
Differentiator
Problem solved
Functional benefit
Products and services
- Steelcase Office Furniture Full line of office furniture from Steelcase, Inc., including desks, workstations, seating, storage, tables, private offices, lighting, and privacy screens, offered through Peterson Quality Office as an authorized Steelcase dealer in the Billings region.
- Partner-Brand Office Furniture Curated office furniture from partner brands including AMQ, Enwork, Indiana Furniture, Allseating, Global Furniture Group, Smith System, WB Manufacturing, and Fellowes, sold and installed by Peterson Quality Office for workplace, education, and healthcare settings.
- Konica Minolta Printers and Copiers Commercial-grade multifunction printers and copiers from Konica Minolta, including bizhub i-Series color and B&W models with cloud scan workflow automation, mobile print support, and finishing capabilities, sold and serviced by Peterson Quality Office as an authorized dealer.
- Toshiba eStudio Printers and Copiers Toshiba eStudio color and monochrome copiers and printers ranging from 25-85 PPM, featuring DSDF scanning, advanced security, and finishing options, offered and serviced by Peterson Quality Office as an authorized Toshiba dealer.
- Brother Workhorse Printers Enterprise monochrome and color laser printers from Brother, including HL and MFC Workhorse series, with Triple Layer Security, high page yields, and mobile device printing capabilities, offered by Peterson Quality Office as an authorized Brother dealer.
- Katun Arivia Printers Katun Arivia color and B&W multifunction printers with wireless printing, TPM 2.0 security chip encryption, and Energy Star compliance, offered by Peterson Quality Office as an authorized Katun reseller.
- Managed Print Services Comprehensive print management solutions that help organizations reduce printing costs, optimize equipment deployment, track costs per page, order supplies at reduced costs, and keep equipment updated with the latest software.
- Professional Furniture Installation Services Full-service furniture installation from initial concepts to completed installation, including freight handling and warranty issues, performed by Peterson Quality Office for offices, healthcare facilities, and educational institutions.
- Equipment Maintenance and Repair Services Factory-trained service technicians providing prompt, reliable maintenance and repair for office equipment, including cost-effective Maintenance Agreements, repair or replacement of warrantied items, and temporary replacements to ensure uninterrupted customer operations.
- Toner Cartridge and Supplies Sales Sales of toner cartridges and printer supplies, supported by participation in Konica Minolta's Clean Planet Program for toner cartridge recycling, fulfilled through Peterson Quality Office's service and toner request process.
- MBM Corporation Paper Handling Equipment Authorized reseller and service center for MBM Corporation, offering Destroyit business shredders and finishing equipment including folders, creasers, collators, and cutters for graphics and printing industries.
Companies that use Peterson Quality Office
Customer profileSegments4 records
Ideal customer profiles4 records
Peterson Quality Office technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Peterson Quality Office partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Steelcase, Inc.coreFlagship partnership. Steelcase is the leading manufacturer of furniture for offices, hospitals, and classrooms. Peterson Quality Office is a Steelcase dealer offering products including architectural solutions, education solutions, healthcare solutions, lighting, desks, workstations, seating, storage, tables, and worktools. Steelcase is a research-based company at the forefront of innovative workspace design.
- Konica MinoltacoreAuthorized dealer and service center for Konica Minolta printers and copiers. Products include bizhub series color and B&W printers, compact multifunction printers, and managed print services. Partnership includes participation in Konica Minolta's Clean Planet Program for toner recycling.
- ToshibacoreAuthorized dealer for Toshiba printers and copiers. Products include eStudio color printers, compact color printers, and B&W printers ranging from 25-85 PPM. Includes full technical support and driver downloads.
- BrothercoreAuthorized dealer for Brother printers including the Workhorse Series. Products include enterprise monochrome and color laser printers and all-in-one multifunction printers with advanced security features and low total cost of ownership.
- KatunminorAuthorized reseller for Katun printers including Arivia color and B&W multifunction printers. Products feature efficient scanning workflows, robust security with TPM 2.0 chip encryption, and eco-friendly Energy Star compliant designs. Includes the Katun Commitment warranty program.
- MBM CorporationminorAuthorized reseller and authorized service center for MBM Corporation. Products include Destroyit business shredders and state-of-the-art finishing equipment (folders, creasers, collators, cutters) for graphics and printing industries.
- AMQminorPartner brand, a Steelcase company, offering furniture solutions for every corner of the office including simple furniture solutions. Part of the Steelcase curated community of ancillary brands.
- EnworkminorPartner brand recognized as market leader in tables with extensive choices in innovative benching environments, steel desks and storage, laminate and wood casegoods, ergonomic products, and seating.
- Indiana FurnitureminorPartner brand committed to providing relevant products, competitive prices, operational excellence, world-class service, and long-standing craftsmanship.
- AllseatingminorPartner brand designing and manufacturing diverse range of award-winning seating solutions from task chairs to side chairs, lounge seating to healthcare seating.
- Global Furniture GroupminorPartner brand offering comprehensive portfolio of solutions designed for workplace, education, and healthcare markets.
- Smith SystemminorPartner brand solely focused on K-12 learning including seats, desks, commons areas, storage units, and flexible/versatile furniture solutions.
- WB ManufacturingminorPartner brand designing, building, and delivering standard cabinets and lockers, modular casework, mobile furniture, and custom solutions for various environments and markets.
- FellowesminorPartner brand designing monitor arms, crank and electric height adjustable tables, keyboard combinations, power solutions, sit-to-stand solutions, wall mounted and mobile workstations, laptop solutions, and task lighting.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Peterson Quality Office competitors and assessment
Company assessmentBroad incumbents
- Haworth: Global office furniture manufacturer competing with Steelcase for the same contract-furniture and dealer channels. Many of Haworth's independent dealers directly compete with Peterson for office furniture projects in regional markets.
- Steelcase: Global office furniture manufacturer and Peterson Quality Office's flagship partner since the 1950s. Steelcase is the supplier of nearly all of Peterson's primary furniture portfolio, including architectural, education, and healthcare solutions.
- Allsteel: Office furniture manufacturer (a HNI Corporation brand) competing with Steelcase and partners with regional dealers serving similar workplace and education customers as Peterson Quality Office.
- Teknion: Office furniture manufacturer with a dealer network that competes with Peterson for commercial, healthcare, and education furniture projects across North America.
- Konica Minolta: Peterson Quality Office's authorized dealer and service center partner for bizhub multifunction printers and Managed Print Services. Konica Minolta's product line is a core revenue contributor for Peterson's office equipment business.
- Office Depot: National office products and furniture retailer that competes with Peterson for small-business and mid-market office furniture and supplies sales through its retail and B2B channels.
- Canon USA: Manufacturer of office printers, copiers, and multifunction devices competing with Konica Minolta, Toshiba, and Brother. Canon competes with Peterson's authorized dealers for the same print fleet customers.
- Knoll: Premium office furniture manufacturer competing with Steelcase and Haworth. Knoll's regional dealer network overlaps with Peterson's customer base in workplace, education, and healthcare verticals.
- Staples: Large office products retailer with B2B contract furniture offerings. Competes with Peterson for office furniture, printing equipment, and supplies sales, particularly among small and mid-sized business customers.
Direct peers
- Workplace Resource: Regional office furniture dealership and Steelcase dealer offering sales, design, and installation services to commercial, healthcare, and education customers. Operates as a direct peer to Peterson with the same Steelcase-aligned business model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Peterson Quality Office social profiles
Digital presencePeterson Quality Office financial estimates
Financial estimateRevenue estimate
Valuation estimate
Peterson Quality Office leadership team
Management profileNumber of profiles
Profiles1 record
Peterson Quality Office funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Peterson Quality Office M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Peterson Quality Office
What does Peterson Quality Office do?
Peterson Quality Office sells, leases, and installs commercial office furniture and equipment for businesses and organizations in the Billings, South Eastern Montana, and Northern Wyoming region. As an authorized dealer for manufacturers such as Steelcase, Konica Minolta, Toshiba, and Brother, the company delivers curated furniture lines, multifunction printers and copiers, Managed Print Services, professional installation, and factory-trained maintenance and repair services.
Is Peterson Quality Office a public or private company?
Peterson Quality Office is a private company. It is classified as family owned and is currently operating.
When was Peterson Quality Office founded?
Peterson Quality Office was founded in 1923. It employs 11 to 50 people.
Where is Peterson Quality Office based?
Peterson Quality Office is headquartered in Billings, United States, in the North America region.
How does Peterson Quality Office make money?
Six revenue lines are on record. Office Equipment Sales are the primary driver. The others are office Furniture Sales, installation and Professional Services, maintenance and Repair Services, toner and Supplies and managed Print Services.
Who are Peterson Quality Office's main competitors?
Broad incumbents on record are Haworth, Steelcase, Allsteel, Teknion, Konica Minolta, Office Depot, Canon USA, Knoll and Staples. Workplace Resource is listed as a direct peer.
Does Peterson Quality Office have an API?
No public API is recorded for Peterson Quality Office.
What industry is Peterson Quality Office in?
Peterson Quality Office's product category is Office Furniture and Equipment Dealership. Its primary akta.pro industry code is HSAKAKAE, Office Furniture Moving, Installation & Reconfiguration (Systems Furniture). Its NAICS code is 42342 and its SIC code is 5712.