Ishraq Hospitality
Ishraq Hospitality is a Dubai-based IHG franchisee operating 8 branded hotels (1,320 rooms) plus 6 in the MEA pipeline, providing third-party asset management and hotel operations services to property owners under Crowne Plaza, Holiday Inn Express, Holiday Inn, and Staybridge Suites brands.
- Company typePrivate
- Founded1980
- HeadquartersDubai, United Arab Emirates
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Ishraq Hospitality does
Ishraq Hospitality Dubai LLC (formerly Abjar Hospitality, re-established under the Ishraq brand in 2007) is a Dubai-based hotel management company and the hospitality asset-management arm of the Mohamed & Obaid AlMulla Group. It operates eight IHG-franchised hotels in Dubai (1,320 rooms) under Crowne Plaza, Holiday Inn, Holiday Inn Express, and Staybridge Suites brands, with a further six hotels (3,100 rooms) in the development pipeline. Its service offering spans the full hospitality investment lifecycle: Development Advisory (feasibility and ROI studies), Technical & Design Advisory, Hotel Operator Selection, Pre-Opening Advisory, Asset Management & Hotel Management, and ongoing performance and budget reviews and audits. Revenue is generated primarily through management and incentive fees on IHG-branded hotels managed on behalf of property owners, supplemented by asset-management fees for advisory and performance optimization work. The customer base is bilateral: on one side, hotel property owners and developers (including private investors, government-linked entities, and real estate developers) seeking third-party management and IHG branding; on the other, end guests — business, leisure, and extended-stay travelers — sourced through IHG's global reservation system, IHG One Rewards, OTAs, the company's own booking engine, and a dedicated MICE-focused corporate sales team.
Geographically, the company is expanding beyond the UAE under a January 2020 IHG Master Development Agreement covering eight Holiday Inn Express hotels across the UAE, Oman, Bahrain, Jordan, and Egypt (with additional visibility into Pakistan and Saudi Arabia) and via a July 2023 Hospitality Management Agreement with Rekan Group covering two properties (390 rooms) in Batumi, Georgia — its first European entry. Leadership was refreshed in January 2023 with the appointment of Richard Haddad as CEO, alongside the addition of senior roles including a COO and CFO. Underpinning the operating platform is IHG's cloud-based Aruba Central WiFi program deployed as a pilot across select properties, alongside an ESG/sustainability program that has secured multiple Dubai Sustainable Tourism Stamp certifications (including Platinum recognition).
The company is privately held and does not disclose external funding; capital is provided by its parent Mohamed & Obaid AlMulla Group. Public data is sparse — no consolidated revenue is disclosed — and the analysis therefore relies on pipeline disclosures, headcount indications, and operating-portfolio size as proxies.
Ishraq Hospitality firmographics
Firmographics- Name
- Ishraq Hospitality
- Legal name
- Ishraq Hospitality Dubai LLC
- Website
- https://ishraqhospitality.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Ishraq Hospitality is a Dubai-based IHG franchisee operating 8 branded hotels (1,320 rooms) plus 6 in the MEA pipeline, providing third-party asset management and hotel operations services to property owners under Crowne Plaza, Holiday Inn Express, Holiday Inn, and Staybridge Suites brands.
- Ownership category
- akta.pro rank
Ishraq Hospitality industry classification
Industry- Product category
- Hotel Management Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Traveler Accommodation (7211)
- SIC
- Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Business & Corporate Full-Service Hotels (THAGAAAE)
- akta.pro secondary industries
- Corporate Extended-Stay Hotels (THAGAEAA), Hotel & Resort Banqueting (In-House Catering) (THAHAKAC)
Keywords
Where Ishraq Hospitality is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
Ishraq Hospitality business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Hotel Management Fees: Ishraq Hospitality earns management fees by operating IHG-branded hotels (Crowne Plaza, Holiday Inn Express, Staybridge Suites) on behalf of property owners. The company also earns asset management fees providing advisory, financial monitoring, and performance optimization services for hotel investors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Hotel room rates per stay |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Ishraq Hospitality product offering
Product offeringCore offering
Ishraq Hospitality is a third-party hotel management company that operates a portfolio of 8 IHG-franchised hotels (Crowne Plaza, Holiday Inn, Holiday Inn Express, and Staybridge Suites brands) across Dubai, totaling 1,320 rooms, with a further 6 hotels in development pipeline. The company delivers end-to-end hospitality services to property owners and investors, including development advisory, technical and design advisory, hotel operator selection, pre-opening support, ongoing asset management, and operational performance audits. It also generates ancillary consumer-room revenue through direct bookings and IHG's global distribution network.
Product overview
Ishraq Hospitality is a hotel management company operating a portfolio of 8 IHG-franchised hotels across Dubai plus 6 properties in development pipeline. The portfolio includes two Crowne Plaza properties (Jumeirah and Deira), five Holiday Inn Express properties (Airport, Internet City, Jumeirah, and Safa Park), one Holiday Inn property (Al-Maktoum Airport), and one Staybridge Suites property (Al-Maktoum Airport). The company also provides hospitality management services including Development Advisory, Technical & Design Advisory, Hotel Operator Selection, Pre-Opening Advisory, Asset Management, and Performance Audits. A new dining concept, Goose & Gander pub, is being launched in partnership with McGettigan Group.
Differentiator
Problem solved
Functional benefit
Products and services
- Crowne Plaza Dubai Jumeirah A 252-room five-star hotel located in Jumeirah 1, Dubai, featuring technology-driven guest rooms with USB outlets, Chromecast TVs, and IHG Sleep Advantage. Offers four dining concepts including The Plaza, Cuisines, Ginger (Pan-Asian), and The Docks British pub. Targeted at upscale business and leisure travelers.
- Crowne Plaza Dubai Deira The only IHG hotel in Deira, located 300m from Reef shopping mall and 8km from Dubai International Airport. Features Spice Island buffet restaurant, Italian Brioso, Harry's sports bar, rooftop pool, and 8 flexible meeting rooms with a pillar-free ballroom. Targeted at business travelers and events.
- Holiday Inn Express Dubai Airport Located opposite Terminal 3 of Dubai International Airport with a free shuttle service. Features 5 rooftop meeting rooms accommodating up to 171 delegates, The Brick Wall Sports Bar, and a 24-hour Fitness Centre with airport views. Targeted at airport travelers and small meetings.
- Holiday Inn Express Dubai Internet City
- Holiday Inn Express Dubai Jumeirah
- Holiday Inn Express Dubai Safa Park City-central 171-room hotel overlooking Dubai Water Canal on Sheikh Zayed Road near Dubai Mall. Features the Muchachas Mexican restaurant, a 65-sq-metre meeting room for 50 delegates, and a complimentary shuttle to Jumeirah Beach and Burj Khalifa. Houses Ishraq Hospitality's headquarters on the 5th floor.
- Holiday Inn Dubai Al-Maktoum Airport Upscale 344-room hotel near Expo City and Al Maktoum International Airport. Features a 300-pax pillarless ballroom, South Central lounge/kitchen/bar/terrace concept, spa, 24/7 gym, and family-friendly amenities with kids eat/stay free under 12. Awarded Best Airport Hotel 2023 by World Travel Awards and Dubai Sustainable Tourism Stamp Silver Tier.
- Staybridge Suites Dubai Al Maktoum Airport 262-room residential-style hotel near Dubai South and Al Maktoum Airport. Offers studios, one-bedroom and two-bedroom suites with fully equipped kitchens, extended-stay amenities, and The Den for informal meetings. Flexible meeting space accommodates up to 600 guests. Targeted at extended-stay guests, families, and project teams.
- Development Advisory Feasibility and ROI studies for hotel and mixed-use projects, market demand studies, and preparation of bankable financial feasibility reports. Targeted at hotel property owners, investors, and developers.
- Technical & Design Advisory Hotel facilities design, layout review, F&B facilities configuration, coordination with interior designers, and systems and equipment specification. Targeted at hotel developers during pre-construction phases.
- Hotel Operator Selection Optimal hotel brand, franchise, and operator selection for assets, operator assessment, management contract negotiations, and LOI/contract review. Targeted at hotel property owners and investors.
- Pre-Opening Advisory Support with contractual matters, pre-opening budget review and approval, selection of General Manager and Financial Controller, manning guide review, and financial advisory. Targeted at hotel owners preparing for openings.
- Asset Management & Hotel Management Hands-on reporting, owner representation in negotiations, investment performance monitoring, and comprehensive services to maximize profitability and minimize risk across hotel marketing, sales, revenue management, and operations. Targeted at hotel property owners and investors.
- Budget, Financial and Operations Performance Reviews & Audits Continuous monitoring and evaluation of Finance & Accounting, Housekeeping, Maintenance & Engineering, HR, Revenue, Sales & Marketing, and Food & Beverage operations with comprehensive liaison service. Targeted at hotel owners seeking ongoing operational oversight.
- Goose & Gander Pub London-style pub concept at Holiday Inn Express Internet City operated in partnership with McGettigan Group. Features exposed walls, modern furniture, cozy seating, outdoor terrace, elevated pub classics, live entertainment, and themed events. Targeted at hotel guests and Dubai diners.
Quantifiable outcome
- Holiday Inn Dubai Al-Maktoum Airport achieved 40% waste reduction and 30-point surge in Green Procurement Index
- +4 more outcomes
Companies that use Ishraq Hospitality
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Ishraq Hospitality technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Ishraq Hospitality partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and minor.
- IHG (InterContinental Hotels Group)flagshipIshraq Hospitality operates as an IHG franchisee managing 8 hotels under Crowne Plaza, Holiday Inn Express, and Staybridge Suites brands. In January 2020, a Master Development Agreement (MDA) was signed for 8 new Holiday Inn Express hotels across UAE, Oman, Bahrain, Jordan, and Egypt. IHG provides global brand platform, reservation system, and IHG One Rewards loyalty program.
- Rekan GroupcoreIn July 2023, Ishraq Hospitality signed a Hospitality Management Agreement (HMA) with Rekan Group to manage Crowne Plaza Batumi Beach Hotel (150 rooms, opening 2025) and Batumi View Hotel Apartments (240 rooms, opening 2025) in Batumi, Georgia. Rekan Group is a regional investment company bringing local market expertise.
- McGettigan GroupminorIn August 2024, Ishraq Hospitality signed a partnership with McGettigan Group to open Goose & Gander, a London pub-style venue at Holiday Inn Express Internet City in Dubai. McGettigan Group brings hospitality expertise, crafted menus, and entertainment offerings. The partnership was officially signed on 29th August 2024.
- Tree-NationminorIshraq Hospitality partners with Tree-Nation for its sustainability initiative, having planted 2,700 trees through the platform as part of its ESG commitment to plant 5,000 trees by end of 2023 (later updated).
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Ishraq Hospitality competitors and assessment
Company assessmentDirect peers
- Dur Hospitality: Saudi-listed hotel investment and management company operating owned and managed properties across the Kingdom. Comparable as a MEA-headquartered hotel operator and asset manager, with overlap in the corporate and religious-travel segments that Ishraq's planned Saudi expansion targets.
- Habtoor Hospitality: Dubai-based hospitality division of the Habtoor Group, operating owned and managed hotels in the UAE and wider MEA region. Directly comparable as a UAE conglomerate-owned hotel operator with a similar Dubai-rooted, multi-brand strategy.
- IFA Hotels & Resorts: Kuwait-headquartered hospitality investment and management company with a portfolio across MEA and select international leisure destinations. Comparable as a Gulf-rooted, multi-brand operator pursuing third-party management and mixed-use hospitality mandates.
- Jannah Hotels & Resorts: UAE-based hotel management and operating company focused on luxury and upscale properties in the Gulf. Ishraq's current CEO Richard Haddad previously led Jannah, and the two companies operate similar boutique-to-mid-scale Gulf hospitality portfolios under third-party management contracts.
- Emaar Hospitality: Hospitality arm of Emaar Properties, one of the UAE's largest real estate developers, operating luxury and upscale hotels in Dubai and internationally. Comparable as a UAE-based, developer-affiliated hotel operator with significant MEA presence and a similar asset-management-plus-operations offering.
- Rotana Hotel Management Corporation: UAE-headquartered hotel management company operating owned, franchised, and managed properties across the MEA region. Highly comparable to Ishraq as a third-party operator with a regional, multi-brand MEA portfolio and similar asset-light management-fee model.
- Hospitality Management Holdings (HMH): Dubai-headquartered hotel management company operating multiple regional brands (e.g., Coral, Arabian Plaza, Ewa) across the MEA region. Direct competitor for third-party management contracts in the same mid-scale Gulf segment Ishraq targets.
Broad incumbents
- Marriott International (Middle East & Africa): Global major hotel group with a large MEA franchised and managed footprint. Comparable as a competing global brand platform competing for the same regional owners and developers, and providing the alternative franchise system that hotel investors benchmark against IHG.
- Hilton (Middle East & Africa): Global major hotel group with an extensive MEA franchised and managed portfolio. Relevant as the parent brand of a competing franchise system that competes with IHG for owners and developers in Dubai and the wider region, indirectly shaping Ishraq's growth environment.
Regional players
- Millennium Hotels and Resorts: Dubai-headquartered global hotel operator with a strong MEA footprint under the Millennium, Copthorne, and M Hotels brands. Comparable as a MEA-rooted, asset-light operator pursuing third-party management contracts in the same regional markets where Ishraq is expanding.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Ishraq Hospitality social profiles
Digital presenceIshraq Hospitality compliance and trust
Trust signalCompliance3 records
Ishraq Hospitality financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ishraq Hospitality leadership team
Management profileNumber of profiles
Profiles13 records
Ishraq Hospitality funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ishraq Hospitality M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ishraq Hospitality
What does Ishraq Hospitality do?
Ishraq Hospitality is a third-party hotel management company that operates a portfolio of 8 IHG-franchised hotels (Crowne Plaza, Holiday Inn, Holiday Inn Express, and Staybridge Suites brands) across Dubai, totaling 1,320 rooms, with a further 6 hotels in development pipeline. The company delivers end-to-end hospitality services to property owners and investors, including development advisory, technical and design advisory, hotel operator selection, pre-opening support, ongoing asset management, and operational performance audits. It also generates ancillary consumer-room revenue through direct bookings and IHG's global distribution network.
Is Ishraq Hospitality a public or private company?
Ishraq Hospitality is a private company. It is classified as corporate owned and is currently operating.
When was Ishraq Hospitality founded?
Ishraq Hospitality was founded in 1980. It employs 1,001 to 5,000 people.
Where is Ishraq Hospitality based?
Ishraq Hospitality is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Ishraq Hospitality make money?
One revenue line is on record: hotel Management Fees.
Who are Ishraq Hospitality's main competitors?
Direct peers on record are Dur Hospitality, Habtoor Hospitality, IFA Hotels & Resorts, Jannah Hotels & Resorts, Emaar Hospitality, Rotana Hotel Management Corporation and Hospitality Management Holdings (HMH). Broad incumbents are Marriott International (Middle East & Africa) and Hilton (Middle East & Africa). Millennium Hotels and Resorts is listed as a regional player.
Does Ishraq Hospitality have an API?
No public API is recorded for Ishraq Hospitality.
What industry is Ishraq Hospitality in?
Ishraq Hospitality's product category is Hotel Management Services. Its primary akta.pro industry code is THAGAAAE, Business & Corporate Full-Service Hotels, with a secondary code of THAGAEAA, Corporate Extended-Stay Hotels. Its NAICS code is 72111 and its SIC code is 7011.