What Altel does

Convergint Technologies LLC is a privately held, USA-incorporated (LLC, Oklahoma-licensed) global systems integrator specializing in technology-based security and safety solutions. The company designs, implements, and manages customized security systems for international corporations, governments, and strategic industry sectors, delivered locally through technology centers in 40+ countries spanning North America, Latin America, Europe, Middle East/Africa, and Asia-Pacific. Its core product portfolio spans Access Control, Video Surveillance, Intrusion Detection Systems, Fire Safety and People Protection Systems, Communications Systems, Advanced Threat Detection, Security Operations Centers, and Physical Security — complemented by an end-to-end service stack covering consulting and advisory, site evaluations, engineering and estimation, installation and integration, project and program management, professional services, remote services, and ongoing maintenance.

The company's underlying technology is integrator-centric rather than proprietary-platform-centric: it unifies third-party physical security, video, access control, and threat-detection systems into customized client environments, supported by its proprietary iCare Standard and iCare Federal customer portals and integrations with Building Reports (service/maintenance reporting) and United Tranzactions (invoice payment processing). The "Convergint®" wordmark and stylized 'i' logo are registered trademarks in the U.S. and abroad.

Convergint makes money through two primary streams: (1) project-based professional services revenue from designing, implementing, and integrating customized security solutions for enterprise and government clients, and (2) recurring subscription-style revenue from ongoing maintenance and remote services on the installed base. Go-to-market is enterprise field sales targeting 14+ vertical segments including aviation/transport, data centers, government, critical infrastructure, healthcare, biopharmaceutical/laboratory, education, financial institutions, corporate enterprise, real estate, hospitality/entertainment, manufacturing, and retail. Pricing is custom-quoted per scope and is not publicly disclosed. No public listing, ticker, funding rounds, M&A history, leadership disclosures, or certifications are present in the source data.

Name

Altel

Legal name

Convergint Technologies LLC

Website

https://altel.ca

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Convergint Technologies LLC is a privately held global systems integrator that designs, installs, and maintains customized security and safety solutions for enterprises, governments, and critical infrastructure operators across 40+ countries, combining project-based integration revenue with recurring maintenance and remote services.

Ownership category

akta.pro rank

Headquarters

HQ city

Laval

HQ country

Canada

HQ region

North America

Offices41 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Security Systems Integration Services: Convergint designs, implements, and manages customized security solutions that unify technology, modernize operations, and produce measurable results for clients.
2. Maintenance Services: Ongoing maintenance services for installed security systems

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Convergint is a global systems integrator that designs, implements, and manages customized technology-based security and safety solutions for corporations, governments, and strategic industries. Its offering combines physical security products (access control, video surveillance, intrusion detection, fire safety, communications, advanced threat detection, security operations centers) with end-to-end professional services including consulting, site assessments, engineering, installation, integration, project management, remote services, and maintenance. The company supports its clients through proprietary iCare customer portals and a global network of technology centers.

Product overview

Convergint is a global technology leader in security and safety solutions, operating as a system integrator that designs, implements, and manages customized security solutions. The company offers a comprehensive portfolio of core security products including Access Control, Video Surveillance, Intrusion Detection Systems, Fire Safety and People Protection Systems, Communications Systems, Advanced Threat Detection, Security Operations Centers, and Physical Security. These products are complemented by a full range of professional services encompassing Consulting and Advisory, Site Evaluations and Assessments, Engineering and Estimation, Installation and Integration, Project and Program Management, Professional Services, Remote Services, and Maintenance. Convergint serves diverse industries including aviation, data centers, government, healthcare, education, financial institutions, retail, and manufacturing. The company operates globally through technology centers across North America, Latin America, Europe, Middle East, Africa, and Asia-Pacific.

Differentiator

Problem solved

Functional benefit

Products and services

• Access Control Systems for controlling and managing physical access to facilities, including credential management, door control, and visitor management. Offered to enterprise clients across aviation, government, healthcare, financial, and other verticals.
• Video Surveillance CCTV and IP-based video monitoring systems for security surveillance and event recording, delivered to enterprise and government clients.
• Intrusion Detection Systems Alarm and detection systems for identifying unauthorized entry or security breaches, integrated into enterprise security architectures.
• Fire Safety and People Protection Systems Integrated fire detection, alarm, and emergency response systems for protecting people and property in enterprise facilities.
• Communications Systems Enterprise communication infrastructure including intercoms, paging, and notification systems for security operations.
• Advanced Threat Detection Systems for identifying and responding to sophisticated security threats and anomalies, deployed across enterprise and government facilities.
• Security Operations Centers Centralized monitoring and command facilities for managing security operations across multiple client facilities.
• Physical Security Comprehensive physical security solutions including barriers, locks, and perimeter protection for enterprise and government sites.
• Consulting and Advisory Services Strategic security consulting to help enterprise and government clients assess risks and develop security strategies.
• Site Evaluations and Assessments Professional assessments of client facilities to identify security vulnerabilities and requirements, supporting enterprise and government buyers.
• Engineering and Estimation Technical engineering services and cost estimation for security system design and implementation.
• Installation and Integration Professional installation and integration of security systems to ensure seamless operation across client environments.
• Project and Program Management Management of security projects and ongoing security programs across enterprise client organizations.
• Professional Services Specialized security professional services tailored to specific enterprise and government client needs.
• Remote Services Remote monitoring, support, and management of security systems for enterprise clients.
• Maintenance Services Ongoing maintenance and support services to ensure system reliability and performance, delivered as a recurring subscription.
• iCare Customer Portal Online customer portal for managing service requests, viewing reports, and accessing account information, available in Standard and Federal editions.

Quantifiable outcome

• Measurable results for clients through unified security technology

Segments14 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

One partnership is on record.

• Technology PartnerscoreTechnology or IntegrationConvergint works with technology partners to deliver integrated security solutions. They collaborate with technology partners to design, implement, and manage customized security solutions that unify technology, modernize operations, and produce measurable results.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Honeywell Building Technologies: Honeywell's building technologies division offers access control, video, intrusion, and integrated building management. Comparable to Convergint in enterprise/government customer overlap and in combining security with adjacent building systems, but with proprietary hardware and software versus Convergint's integrator model.
• Bosch Security and Safety Systems: Bosch manufactures and integrates video surveillance, access control, intrusion, and communications systems globally. Comparable to Convergint's product breadth and enterprise/government customer base, with the added advantage of owning the underlying hardware IP.
• Johnson Controls: Global building-systems giant that integrates security, fire, and HVAC for enterprise and government customers. Highly comparable to Convergint in vertical focus (data centers, healthcare, education, government) and in bundling security with broader facility services, though Convergint is more security-specialized.
• Siemens Smart Infrastructure: Siemens integrates physical security, fire safety, and building automation for enterprise, healthcare, transportation, and critical infrastructure customers. Highly comparable to Convergint's vertical mix and global delivery model, though backed by Siemens' proprietary portfolio.

Direct peers

• ADT Commercial: ADT's commercial division is a direct security systems integrator serving enterprise, retail, and government customers in North America. Closest like-for-like peer to Convergint in offering mix (intrusion, video, access, fire, monitoring) and GTM, though with a smaller international footprint.
• Allied Universal: Allied Universal combines security guarding with technology services (video surveillance, access control, intrusion) for enterprise customers. Comparable to Convergint's enterprise focus and integrated services-plus-technology model, primarily in North America.
• Securitas Technology: Securitas' technology division delivers security systems integration (video, access, intrusion, fire) to enterprise and government clients worldwide. Directly comparable to Convergint in product scope and global service delivery, with the parent group also offering guarding services.

Emerging players

• Verkada: Cloud-native, AI-first physical security platform combining cameras, access control, and environmental sensors. Represents the software-led disruption risk to traditional integrators like Convergint by simplifying deployment and reducing reliance on integrator-led installation.
• Ava Security: Cloud-based unified security (video, access, intrusion) targeting enterprise and education verticals. Comparable to Convergint's education and corporate enterprise segments, with a delivery model that competes for the same wallet share via a software-first approach.
• Genetec: Genetec is a leading unified security platform vendor (Video Management, Access Control, AutoVu). It is the primary software platform many Convergint-style integrators deploy, making it a strategic upstream/direct competitor as more enterprise buyers move to direct-vendor models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altel